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Lee Haight - Roofer Vs. Insurance Adjuster: Large Loss Standoff  

Lee Haight
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Every contractor I know hates dealing with unreasonable adjusters. There is a special place in my heart for the "power trip" asshole adjuster. For almost 20 years I have been fighting insurance companies for the good guys. Going after the biggest jobs I've learned something about insurance companies. The bigger the claim the more they lie, cheat and steal from regular people.
Last year we were contracted with by an HOA to complete Hurricane Sally restoration. Their roof was ripped off, windows were damaged, and almost 70 units were uninhabitable. We have been battling an unreasonable adjuster and insurance company almost a year. Recently we had a big showdown on the job site to discuss damages and repairs.
I decided to film the interaction for the homeowners and to document the criminal behavior by the insurance company. Insurance adjusters try to bully contractors into submission and thats exactly what they tried to do to us .Property owners need a contractor that's not scared to fight that's armed with the right team. I had my attorney review all the footage and had to remove some of the footage.
Inside this RU-vid you will get a chance to see how adjusters act when you fight fire with fire.
Sometimes the best way to get an adjuster to listen is to be nice and agreeable.
When they lie , cheat and steal you have to stand up for your clients right by doing whatever it takes. With Hurricanes brewing in the ocean now I am so pumped for the new season.
RRCA is looking for top performers who want to come work in the major leagues of roofing.
The best way to land how to land large loss deals is ride on our emergency response team.
Check out this brand new youtube for a chance to ride with me as I deal with an unfair and unreasonable adjuster.
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5 июл 2021

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Комментарии : 1,8 тыс.   
@brandons5479
@brandons5479 2 года назад
I didn’t know that there was “beef” with contractors and inspectors like this. I found one video and now I can’t stop watching them. Lol
@kyleholt839
@kyleholt839 2 года назад
Same bro 🤣
@enriquemendez1507
@enriquemendez1507 2 года назад
Same .. the drama . . the Shakespearean stand offs... and best of all it's real and practical for anyone and everyone to know about these situations.
@james_crook
@james_crook 2 года назад
I’m a contractor, pretty much every claim is like this and you have to force them to pay what should be.
@zanups5221
@zanups5221 2 года назад
Lmao me too
@haydenblack5648
@haydenblack5648 2 года назад
Bro…. You wouldn’t believe how scummy the insurance company can be
@kp57_what
@kp57_what 2 года назад
Holding insurance companies and their adjusters accountable is what we need. This is happening to homeowners all across America everyday. Please keep doing what you're doing. Your viewers know how much this could impact the industry if you keep sharing these experiences. You're an honorable man my friend.
@clintonparker2618
@clintonparker2618 2 года назад
That is what I do
@ANGELSURS
@ANGELSURS 2 года назад
Class action
@jmhowlett
@jmhowlett 2 года назад
If the insurance keeps paying more than what is owed everyone will be paying higher premiums.
@ChristopherVossArt
@ChristopherVossArt 2 года назад
@@jmhowlett so they (insurance companies) best pay what is owed in a timely matter so they don't have to be taken to court like this joker.
@briantime9880
@briantime9880 Год назад
@@jmhowlett they don’t pay shit gtfo . They’re scummy
@aaronb4936
@aaronb4936 2 года назад
I recently had my first ever experience with dealing with insurance for a hail damaged roof… the average person is not equipped to negotiate with these monsters, glad there are people like you out there holding their feet to the fire 🔥. Not all hero’s wear capes
@LeeHaightYT
@LeeHaightYT 2 года назад
Thanks bro I truly approved that . If you need help let me know . I have a very big company and extensive network .
@aaronb4936
@aaronb4936 2 года назад
@@LeeHaightYT I was very fortunate to be put in contact with gentleman that does the same kinda thing your doing here.. worked out very well in the end but just wanted to let you (and others doing this) know it’s appreciated. Definitely would have gotten nowhere by myself…. And I’m a reasonably competent/capable person, can’t imagine what they do to old people or just people that don’t know anything about it.
@michaelperez3887
@michaelperez3887 2 года назад
Speak like you're the boss because your paying them. Use words like be that as it may, although what you say. However. surely you must understand, all these are words to not say but. Be assertive.
@chanceadomeit4909
@chanceadomeit4909 2 года назад
Just imagin having a modified car and trying to explain to insurance that your car is worth more then what you bought it for. They never give you what your vehicle is actually worth.
@jakebarrett2339
@jakebarrett2339 2 года назад
Not really, just need to understand what unrepairable damage is......and it's simple. Won't lie though. This guy is pimpin. Knows his shit.
@JakePkz
@JakePkz 2 года назад
I fucking LOVE how uncomfortable you were making that guy. These people are used to showing up to stuff like this and taking charge of the situation and you completely flipped the script. Good for you.
@zacharyrowe8667
@zacharyrowe8667 2 года назад
100% correct
@PunkMartyr
@PunkMartyr 2 года назад
This dude was a warrior for those families. Good on you bro. As someone too high in agreeableness and somewhat low in assertiveness (until the situation demands it) I respect you.
@LeeHaightYT
@LeeHaightYT 2 года назад
Thanks bro . I could’ve been more agreeable while making my point looking back . This guy is a criminal and liar so that doesn’t sit well . Thanks for your support
@flash7308
@flash7308 2 года назад
@@LeeHaightYT Respect man.
@mikimiyazaki
@mikimiyazaki 2 года назад
My best friends dad can help you, hes a famous guy on social media etc. His name is Jordan Peterson. Look him up.
@PunkMartyr
@PunkMartyr 2 года назад
@@mikimiyazaki i’m a huge Jordan Peterson fan and you are right he helps people like me that are too high in agreeableness low in assertiveness. He talks about how being a rabbit is not virtuous because it has no power to do anything. Being virtuous is having the power to protect yourself and others but using it for greater good not evil much like this man sticking up for the victims here. Some people felt he came on too strong the truth is he could have used verbal and physical intimidation and he didn’t but it’s clear he could have thats assertiveness done right. In my case one of my parents was extremely violent in childhood so it was important to either be invisible or a chameleon to avoid being a target.
@TFBx
@TFBx 2 года назад
@@PunkMartyr yikes
@butlerbees6639
@butlerbees6639 2 года назад
To his friends: “I’m a high level senior executive at an insurance company.” To a person making a claim: “I have no authority and no responsibilities.” It’s amazing how guys like this don’t know anything about nothing when they get called out in their bs. Keep up the good work dude. Someone needs to stick up for the average family.
@Quagigitymire
@Quagigitymire 2 года назад
It's sincerly out of his hands on the yes or no, but this guy obviously didn't seem to concerned with the victims nor the damages.
@butlerbees6639
@butlerbees6639 2 года назад
@@Quagigitymire Guys like this are a dime a dozen. They flaunt they’re position but when they get in a tough spot they act like they don’t know anything or recite vague and obscure corporate policy. No reason he couldn’t call his supervisor and tell them to a cut a check to fix the roof.
@butlerbees6639
@butlerbees6639 2 года назад
@Medieval you don’t even believe that nonsense you wrote.
@brentnorwood7216
@brentnorwood7216 2 года назад
He truly DOES only make "recommendations" but those recommendations carry much weight. I've been in the ins biz for 31 years. Many of those years working on the carrier side. Now I'm a Public Adjuster. He can get things done if he truly wants to get them done. And, knowing that is half the battle. I've heard, "I only make recommendations" so many times I could puke. It's a cop out, plain and simple. My bet is, after that tongue lashing he got in this video, things started to happen. Oh, how I would love to get a claim that was denied for no storm related opening with a gaping hole in the top like that one had.
@Major_Pipps
@Major_Pipps 2 года назад
The fact that the insurance business in America is a Hundreds Billion/Trillion dollar industry, yet they fight and out right refuse to pay out claims... while CEO's and Executives take home MILLIONS and MILLIONS of Dollars in bonuses... I personally think there needs to be more oversight and enforcement from the government regarding these insurance companies.
@LeeHaightYT
@LeeHaightYT 2 года назад
It’s truly disgusting
@joshstepp4845
@joshstepp4845 2 года назад
I agree with everything you said except the government part. Can you show me one example of where the government did things fairly, correctly and timely? It's best to keep the government out of as much as possible.
@JoeMac1983
@JoeMac1983 2 года назад
They get paid off by these insurance companies. They're not going to do szhight.
@ThisIsSolution
@ThisIsSolution 2 года назад
Lol it's the government oversight that caused it 🤣😂😅😆 ....😢 Free market doesn't usually allow crap companies to exist.
@graysonhicks8161
@graysonhicks8161 2 года назад
I worked for Progressive for 7 years and recently quit after seeing endless examples of frivolous spending and ridiculous bonuses being paid out to executives. They advise their vehicle estimators to look for downgrades on vehicles (minor stains on head liners, possible leaks, yellow head lamps, etc) on total loss vehicles in order to lower the ACV on them and pay out less. Their priority is pandering over peoples pro-nouns and finding ways to lower customers payouts.
@davidbigreels9809
@davidbigreels9809 2 года назад
6 years as an independent adjuster for companies and homeowners, and I can definitely say there are a few big companies who have their employees deny things that shouldn’t as a matter of business and will pay only if the building owner fights… 😔
@LeeHaightYT
@LeeHaightYT 2 года назад
It’s said to say that it’s a story I’ve heard many times . I’m sure you’re one of the good guys who work within the system to do the best you can to help people .
@davidbigreels9809
@davidbigreels9809 2 года назад
@@LeeHaightYT yea I really liked it, felt like I was helping people who had been through a bad situation. 😃 makes ya feel good helping in tornado or hurricane areas for sure, been on the contractor side earlier in life and im sure you get the same feeling, just trying to help em when they need it.
@joelalvarez2345
@joelalvarez2345 2 года назад
Yup, I am glad I left that adjuster job. Lots of questionable stuff.
@projektxent
@projektxent 2 года назад
I’ve seen the same thing in the health insurance game. Auto deny then will pay once the person filing the claim fights it
@minzahhh1
@minzahhh1 2 года назад
Don't admit to being a scumbag on the internet bud... Ain't a single decent insurance adjuster on the planet because if you are you'll be unemployed
@jamesaustin1817
@jamesaustin1817 2 года назад
5 years ago I knew it was time for me to retire when I was in a meeting with a lot of top dogs. One executive said “we can train monkeys to do adjusting. ”. I retired after 20 plus years of being a IA. Back in the day you had full responsibility to find coverage and you had to have background in construction, nowadays they hire bar tenders, Walmart greeters, car sales man, nothing wrong with these skills but they have no knowledge of constructions mixed with “deny, delay and defend coverage”. no longer do you need an adjuster License to run claims because they are nothing more then a glorified photo taker for a guy inside a office denying coverage. Back in the day we stood toe to toe with contractors until we both came to the same conclusion on what was needed to make the policy holder while again.
@dkimtx23
@dkimtx23 2 года назад
This guy is a beast and really has his knowledge nailed down pat! Wish I had this kind of representation for my pop’s roof in TX. Keep up the great work done with integrity. We need more good men like you in the industry bc insurance has become way too fraudulent. They just come out to patronize you.
@Jeff..-..-..-..-..-..-..-..-..
@Jeff..-..-..-..-..-..-..-..-.. 2 года назад
Absolute chad standing up for the people who aren’t in their homes. Keep up the great work.
@LeeHaightYT
@LeeHaightYT 2 года назад
LOL thanks for watching
@letterslayer7814
@letterslayer7814 2 года назад
man was extremely caught off guard this is making me giddy... you could say my tater is spinning now
@derekturner2517
@derekturner2517 2 года назад
This is way outside the realm of the RU-vid videos I normally watch but it's awesome. I had to subscribe. I hate when insurance companies are shady and it's far too common
@LeeHaightYT
@LeeHaightYT 2 года назад
Thanks bro ! I hate insurance companies and their practices . We are going to shoot more content of us fighting claims
@justinreaser8268
@justinreaser8268 2 года назад
As a Commercial general contractor I’m thinking about opening up a insurance roofing and restoration division. Just so I can bury these scumbags
@LeeHaightYT
@LeeHaightYT 2 года назад
do it!
@jhj7918
@jhj7918 2 года назад
You are going to bury a a multi billion dollar industry? State Farm alone has a hundred billion in set aside in reserves! Of course, you have the right to try.
@phaque3115
@phaque3115 2 года назад
Oh my dude be a Hero and Do IT!!!
@jaredsheldon5543
@jaredsheldon5543 2 года назад
Iv been working on roofs for over 10yrs from luging shingles to running lines but thank God for ppl like this guy for standing up for families that r homeless who insurance companys don't care about but will take money from them
@psyience3213
@psyience3213 2 года назад
You’re a fucking hero dude. I love people who stand up to bullies and bureaucracies.
@LeeHaightYT
@LeeHaightYT 2 года назад
Hell yeah bro thank you
@59ersfootball
@59ersfootball Год назад
@@LeeHaightYT you’re the bully. Maybe if you weren’t so aggressive this process would go a lot smoother. But you clearly find some time enjoyment of starting fights with people. Take a chill pill guy.
@chefcc90
@chefcc90 2 года назад
Watching these videos makes me glad I got out of the industry as soon as I saw how insurance actually worked. The contracts, adjusters, inspectors, and everyone else are employed to not pay the customer. They are there to make money for the company, the execs for their bonuses and the shareholders
@letterslayer7814
@letterslayer7814 2 года назад
thats how insurance works... and sadly its mandatory, so its pretty much a never ending supply of money for the insurance companies they will ALWAYS have customers
@codywalker5976
@codywalker5976 2 года назад
Love this roofer. He has no shame in helping the owners and tenants on getting shit fixed by the crooks avoiding costs to get people back their livelyhood
@LeeHaightYT
@LeeHaightYT 2 года назад
Amen brother . That’s what it’s all about .
@WONANDONESPORTS
@WONANDONESPORTS 2 года назад
Stoo the cap he tryna get paid
@jjf3934
@jjf3934 2 года назад
@@WONANDONESPORTS that’s part of it. Help the owner get their shit fixed and get a commission
@Opachki69420
@Opachki69420 2 года назад
@@LeeHaightYT I can tell you are a straight shooter, the look of disgust on your face when you told that prick these people were still not in their homes is hard to fake haha. Thanks for advocating for people!
@JohnDoe-mp1zk
@JohnDoe-mp1zk 2 года назад
what would he have to be shameful about
@KateKosmo
@KateKosmo 2 года назад
This happened so much with Insurance adjusters its absolutely ridiculous! All insurance companies do basically is steal your money bc when you have something go wrong & file a claim, they fight it to the T to not pay out!
@JohnDoe-mp1zk
@JohnDoe-mp1zk 2 года назад
well while thats true there are plenty of people trying to commit fraud too
@deepfreeze202
@deepfreeze202 Год назад
@user-tt8ft1ii3x yeah, the insurance companies that try to weasel out of covering insured losses and damages. Anyone else who sells a product or service and then won't provide it is guilty of fraud and theft, but when insurance companies do it they cry about fraud when their entire business model amounts to fraud.
@longwildernesswalks
@longwildernesswalks 2 года назад
I live in Oklahoma, so you already know where this is going. Two years ago we had an EF1 cut right by our house. It ripped up huge swaths of shingles and the underlayment, but structurally nothing was wrong. I called the insurance company no more than a half hour after the storm had passed. You know, trying to do the right and responsible thing. Nope. The insurance agency asked me right off the bat, "so was there a bunch of wind with the tornado?", to which I replied, Yes. They proceeded to tell me that 100% of all repairs was on me because they don't cover wind damage. It was a F*****G tornado! I got a roofer who deals with these lowlife pieces of sh!t and he went to town on them. We got to the point of taking them to court along with 5 other neighbors before the adjuster came out and claimed 'it was a paperwork mistake', and they fixed our roofs. I say fixed, not replaced. State Farm, Progressive, Geico, etc... are nothing but legal scams here in America. Adjusters lie from the time they arrive on site until they leave, and they get paid to do so. I've since learned how to repair my own roof and haven't looked back. These insurance adjusters belong in prison.
@rainygirl65
@rainygirl65 2 года назад
I was a roofer like that.
@jhj7918
@jhj7918 2 года назад
I don't don't know of an insurance policy that SF issues in Oklahoma that doesn't cover wind and/pr damage. Some insurance companies might not cover wind damage for homeowners who go to purchase for a house with an old roof until their roof is replaced. The structure should have been covered even if the roof was excluded. It sounds like a major screw up by the company. Especially so, to tell tornado victims that they have no coverage. Why don't you tell us who the actual company was? Also, don't by insurance from any company that doesn't have a local agent who will sit down with you a review in detail what their policy doesn't cover.
@jjdogg0
@jjdogg0 2 года назад
Yukon/Mustang here...screw big insurance. Con artists 100%
@soxpuff
@soxpuff 2 года назад
Adjusters are under the directive of the company, so not just adjusters
@petermonsivais8556
@petermonsivais8556 2 года назад
You should live in a area not known for being tornado alley
@davidparsons3076
@davidparsons3076 2 года назад
I have been an Insurance Adjuster for over 50 years and this crap is unbelievable! This claim should have been written up and submitted within 10 days MAX! These companies want to increase the deductibles and then nickle and dime then insureds only because of $$. These people should have secured an attorney and submitted a sworn proof of loss for the full policy limits. These need to go to court so that treble damages can be awarded. This is a total cluster f**k!
@ironsideeve2955
@ironsideeve2955 Год назад
Is it possible to sue this adjuster ?
@davidparsons3076
@davidparsons3076 Год назад
@@ironsideeve2955 Yes. All adjusters are subject to Professional Liability.
@KyberDigital
@KyberDigital 3 года назад
This guy has got an answer for everything … like a lawyer …
@LeeHaightYT
@LeeHaightYT 3 года назад
The definition of a worm . He could squirm and twist his little words like a pro . However his actions spoke much louder than words
@DoDgeSwaG
@DoDgeSwaG 2 года назад
Like a liarwyer
@maddcunukers2101
@maddcunukers2101 2 года назад
As a Canadien roofer for 35 years that inc people are nothing but bullcrap and hurt real people..It nice to see someone put pressure on them good frigging job
@LeeHaightYT
@LeeHaightYT 2 года назад
Thanks for Watching!
@cash_ketchum4958
@cash_ketchum4958 2 года назад
I love how you make him feel stupid in the kindest and direct way possible.
@lukelang7781
@lukelang7781 2 года назад
Sometimes letting people realize they are ignorant on a subject can be a very humbling and life changing experience for them, or yourself depending on which side your on
@cward1954
@cward1954 Год назад
Well even then he keeps on saying "all I can do is make recommendations". You have to at least care enough in order to feel stupid. This guy didn't feel stupid... because he didn't care enough to. Not sure if that makes sense.... but anyway. The problem with insurance companies is that they look out for their shareholders, not their customers.
@MomWifeLove
@MomWifeLove Месяц назад
He IS stupid. He didn't have to go far.
@enriquemendez1507
@enriquemendez1507 2 года назад
This just became my new genre of video. Thanks for being such a champion of the people and standing for what is RIGHT and JUST.
@LeeHaightYT
@LeeHaightYT 2 года назад
Hell yea more coming soon
@SkisPicks
@SkisPicks 3 года назад
Adjusters suck man. We got one up in Pittsburgh that refuses to call anything hail. He often gets out of the car and says “there is no hail here” before even looking at the roof 😂
@LeeHaightYT
@LeeHaightYT 3 года назад
I hate that . I can show you some ways to help your homeowners . Best thing is how you document damage and train your clients to protect their interests . Always have a fair and reasonable estimate ready for adjuster with eagle view and good pics to make his job easy . If he’s still an asshole and the damage is legit then just get some coverage extended in the form of repairs . Then work reinspect process if that doesn’t work go to appraisal . You will win if there’s legitimate damage 99% of time
@jonathansantiago2841
@jonathansantiago2841 3 года назад
Lee we were at the fountain blue, for the America. Dream conference I’m trying to scale my business in Illinois And we need help finding a financing company for the Insurnace residential work and retailed jobs. Please
@LeeHaightYT
@LeeHaightYT 3 года назад
@@jonathansantiago2841 there’s a ton of good ones brother . Let’s connect . Go to this mini class , fill out application , and schedule a call with me . Www.tothemooncontractor.com
@jonathansantiago2841
@jonathansantiago2841 3 года назад
@@LeeHaightYT done
@briananderson1246
@briananderson1246 2 года назад
@@LeeHaightYT Salute to you brother! Curious... are you Christian by chance?
@youtubeblows326
@youtubeblows326 2 года назад
I like how you talk to that guy and put the pressure on.
@LeeHaightYT
@LeeHaightYT 2 года назад
Thanks !👊
@youtubeblows326
@youtubeblows326 2 года назад
@@LeeHaightYT 👊 All day
@gunnygt49
@gunnygt49 2 года назад
Yup don’t give these rats a chance to crawl back in their hole!
@youtubeblows326
@youtubeblows326 2 года назад
@@gunnygt49 yeah he was trying to say I seen all I need to see and escape without giving valid information, insurance companies and their BS antics.
@tabithas1554
@tabithas1554 2 года назад
Wow... You stay calm and never lose focus. No excuses. Redirecting them to the bad paperwork, bad inspection and no conscience. I'm absolutely flooded. This is so sad. You are a true warrior! I'm so thankful your helping and keeping them accountable!
@LeeHaightYT
@LeeHaightYT Год назад
Thank you! it's our pleasure
@Clemsontiger21487
@Clemsontiger21487 Год назад
Best beef on the internet. Adjuster vs contractor
@Aaron-fb1pq
@Aaron-fb1pq 2 года назад
Damn, dudes flying private to a roofing meeting
@kevinscott851
@kevinscott851 2 года назад
This dude is awesome, the intensity he brings is on point, could’ve been whatever he wanted.
@LeeHaightYT
@LeeHaightYT 2 года назад
Thanks bud ! 👊👊
@MrCoachLloyd
@MrCoachLloyd 2 года назад
Farmers looked at mine without my roofer and of course denied the claim. Made them re-inspect with my roofer present. Yup, I got a new roof. Phkn snakes. Farmers got dumped right after the roof was replaced.
@adamlopez5060
@adamlopez5060 2 года назад
The way you stay in a confrontation for so long and don't get too over the top with them is admirable. Infinite patience
@matttherrien9608
@matttherrien9608 7 месяцев назад
I've seen less intense police interrogations.
@EpicCookieGamer
@EpicCookieGamer 2 года назад
Field adjuster here. I have no idea what this adjusters deal is. It’s not too hard to write an undisputed estimate pay and supplement. The only think I can think of is the engineers are recommending denials. At that point coverage is very iffy. But months is kinda long. Even for a large loss claim. Entertaining video overall.
@LeeHaightYT
@LeeHaightYT 2 года назад
After the video it took another 9 months to get an estimate that denied 90% of damages
@spencerwinston4334
@spencerwinston4334 2 года назад
Lee, pit bulls must cross the street out of respect when you go for a neighborhood stroll, lol. You are the Navy Seal CQC roofing combat expert looking out for the public. Thank you for these compelling, enlightening videos. Navy Seals should give you an honorary trident medal for doing battle with these sinister insurance adjustors. Bravo!!!!!! New US subscriber.
@LeeHaightYT
@LeeHaightYT Год назад
Wow! it's an honor thank you
@-_-Code-_-
@-_-Code-_- 2 года назад
WOW what a boss@!.. great constraint by all involved.. its tough to stay at that level, peak confrontation, without going over or losing steam... good for yall.
@LeeHaightYT
@LeeHaightYT 2 года назад
Yes I wanted him to feel the pressure that all the owners were feeling . He admitted in a deposition every mistake . We will see how this video helps make the case
@gregscott4479
@gregscott4479 2 года назад
The only reason why this adjuster has a job is because he has a reputation of ripping off owners and keeping money in the pockets of the insurance agencies... There is a special place in the afterlife for people like this... Justice will eventually be served
@kingfedrick4698
@kingfedrick4698 2 года назад
Wow didn't know you hated me so much
@gregscott4479
@gregscott4479 2 года назад
@@kingfedrick4698 Not just me... What goes around comes around. If you treat people fair and with respect you got nothing to worry about but the fact you replied to my comment puts you in a category that sorry.. everyone hates, sucks to be you I guess?
@Djkommode
@Djkommode 2 года назад
So they say
@TROYJDONAHUE
@TROYJDONAHUE 2 года назад
You know who's fault this is that these insurance companies get away with this? Our fault, the citizens that watch these videos an stories an don't hold the Politicians accountable, that are supposed to make sure these companies provide the services they say the do when they get the checks in the mail
@LeeHaightYT
@LeeHaightYT 2 года назад
Yes you’re exactly right. A
@Djkommode
@Djkommode 2 года назад
Because it’s a civil matter. You take it to court and you sue them.
@chadpreece970
@chadpreece970 2 года назад
Insurance companies lobbyed to make everyone have mandatory insurance or be penalized. The problem is when you talk to them they always say it's our policy for this and that, there's always fees involved etc. Making rules as they go. The supreme Court has ruled policy's ordinance statues and rules are not laws or lawful. All these terms are contract terminology as all courts operate in Martine law. The USC code is also written in Martine law.
@jasonp1652
@jasonp1652 2 года назад
Seems to me that the carrier has the ultimate duty to respond in a timely manner if no coverage denial was issued. Going back and forth with an independent adjuster is a waste of time. The insurance agent should be playing a role here as well.
@LeeHaightYT
@LeeHaightYT 2 года назад
It's an attempt at SOME activity. thanks for watching
@kevinbooth1899
@kevinbooth1899 2 года назад
Another bad adjuster giving us a bad name…. There are lots of good ones out there unfortunately there are plenty of bad ones too. Roofer did a nice job explaining damages and how coverage would apply. Keep advocating!
@LeeHaightYT
@LeeHaightYT 2 года назад
Thanks 🙏 I know I’ve met so many of the good guys in residential. One of my best friends works in commercial adjusting out of dfw . He’s a Great guy as well .
@iDropPhats
@iDropPhats 2 года назад
Good job on this one, chomped him up like a shark vs a little minnow. These guys are snakes and it’s a shame how insurance companies will do absolutely anything under the sun to refuse to pay. I’m not one to believe government regulation is the solution to everything, but it definitely is when it comes to the insurance industry.
@BeardMan01
@BeardMan01 2 года назад
Honestly, I don't know how you were able to stay so calm. This is incredible.
@LeeHaightYT
@LeeHaightYT 2 года назад
Was very tough but glad we were able to capture it all
@qcoats
@qcoats 2 года назад
This dude is a straight shooter!!! Way to stand your ground and stick up for these homeowners!! Thanks for calling out the dishonesty of these crooks.
@ryanmstevens7766
@ryanmstevens7766 2 года назад
This dude Lee is a straight up superhero, im a young tradesman and id love to aspire to fight for people like this one day
@LeeHaightYT
@LeeHaightYT 2 года назад
💪❤️ Join the Squad! www.joinleehaight.com
@mattmiller237
@mattmiller237 2 года назад
I'm an insurance agent and I will absolutely go to back for a client, if an adjuster is not acting right. I try to watch videos like this because I'm not out in the field during a claim and can only go off of my clients word and the adjuster. As many times as I've seen an unreasonable adjuster, I've seen twice as many unreasonable homeowners. I had a guy who switched his insurance to us in July of last year. His previous policy had ACV for roof coverage whereas ours was Full Replacement (look it up). He found hail damage on the roof. Our adjuster agreed there was hall damage but the last reported hail storm in the area was June. The client sent me documentation trying to prove there was a hail storm since he set up the policy with me. His own "proof" literally agreed with my adjuster that the last known hail storm in his area was indeed June. I explained this to him and he still couldn't accept the fact that the coverage would've applied to his previous policy with the ACV coverage
@iAmIronMan0605
@iAmIronMan0605 2 года назад
It's "go to bat".
@mattmiller237
@mattmiller237 2 года назад
@@iAmIronMan0605 fair enough
@MichelLinschoten
@MichelLinschoten 2 года назад
i stopped reading after you said "I am insurance agent" don't pretend you're the good guy ...
@mattmiller237
@mattmiller237 2 года назад
@@MichelLinschoten cool story bro.... I bet you're very versed in the insurance world.....
@creb2429
@creb2429 Год назад
Lol you’re commenting on a video where the insurance representative is the villain and the contractor is the “superhero”. You then comment about how “durrrr not all of us are bad” and then get mad when the mob doesn’t agree with you?
@sublimer25
@sublimer25 Год назад
There is no way I would have sat for an "interrogation" from this contractor (who flew in his private jet for the meeting). Write up a good estimate, point at each line of it, ask if it's covered or not. This thing about creating drama for the purpose of RU-vid views isn't getting the homeowners in their houses any faster either.
@darthsmoker420
@darthsmoker420 2 месяца назад
The government should step in and handle these insurance companies. They steal from people in plain sight and get away with it. They're absolutely criminal
@mattomite9097
@mattomite9097 2 года назад
THANK YOU!!!! I’m so glad there are people like you and your organization holding insurance companies and more importantly individuals accountable.
@LeeHaightYT
@LeeHaightYT 2 года назад
Our pleasure! thanks for watching
@Mandy_39
@Mandy_39 2 года назад
Thank gosh these families have you fighting for them! It's truly sickening how much money these insurance companies make but yet screw their clients over at the 1st sign of needing help 🤬
@successdriven2793
@successdriven2793 2 года назад
I'm loving this! We need more people to stand up for whats right!
@JohnDoe-od7ye
@JohnDoe-od7ye 16 дней назад
Insurance companies are the same people who deny medical claims if you take an “unauthorized” aspirin on the day you get a procedure done.
@KwazzyNuts
@KwazzyNuts 2 года назад
the talking down to like the adjuster is a kid is too funny 😂😂😂
@PunkMartyr
@PunkMartyr 2 года назад
It reminds me of back in the schoolyard when you figure out who stole from your backpack or locker. You know they’re scum and they know they’re scum.
@LeeHaightYT
@LeeHaightYT 2 года назад
That’s exactly how it was ! 👊
@Ho_Lee_Chit
@Ho_Lee_Chit 2 года назад
I was a insurance adjuster for 12 years and came from a construction background, I handled all sorts of inspections including large loss, I don’t know for sure if this adjuster did his job thoroughly or not but can guarantee that I did on all claims I worked, they way I viewed it is that it was not my money so I will recommend replacing when there is obvious damage but with that being said I have had several claims that I did everything in my power to resolve and should have been a no brainer but went 9-12 months without any communication with management, you are not allowed to call a manager you can only send a internal message which they refuse to respond and if you get pushy you will get in trouble by different management telling you that your claims will be taken away and sent to another assignment, you are paid by the claim so they would threaten to take food off your plate for not just sitting back and allowing them to drag their feet. Basically the adjusters are the punching bag for the big insurance companies making all the money, also you make less money per claim if you deny it rather than pay but upper management gets bonuses for a certain amount of denied claims so they pay the policy holder less money, the adjuster that is there is getting paid less money and in return give out bonuses for the higher ups, reason I quit and now working back with construction mainly storm damage so I can fight these crooked big companies that think they can abuse the little guy.
@y03gregorya
@y03gregorya 2 года назад
I know nothing about any of this and i am loving this guy fighting for these people. Much love from the UK!
@LeeHaightYT
@LeeHaightYT 2 года назад
Much love! thanks for watching
@pmaddox
@pmaddox 2 года назад
I like how the Dude is looking out for the people...need more like him...right on bro...
@jenniferoviawe
@jenniferoviawe 2 года назад
If I were the home owner I would bow down to you ten fold.
@Boojyman
@Boojyman 2 года назад
They just want the home owners money dummy
@apcarl6351
@apcarl6351 2 года назад
@@Boojyman Of course all they want is money, that's why people start a business! Obviously if he negotiates with the insurance company and gets the claim covered after the adjuster is trying to deny the claim he should get paid.
@bdub8522
@bdub8522 2 года назад
@@Boojyman this guy gets it!
@Moosemansmithy
@Moosemansmithy 3 года назад
This guy adjuster seems to have a memory problem because he just can't seem to recall anything.
@LeeHaightYT
@LeeHaightYT 3 года назад
Sounds like OJ Simpson 😂
@sergioamescua3460
@sergioamescua3460 Год назад
My parents had to file their first claim about a year ago because of water damage in their kitchen. They are Spanish speaking senior citizens and don’t know how to handle these issues. They have had State Farm for almost 35 years and never had to file a claim. So they hired a lawyer to represent them and got their full kitchen redone and received money on top of that after paying the lawyer
@JohnDoe-mp1zk
@JohnDoe-mp1zk 2 года назад
Ive had American Family ins and have had three roofs and all new windows replaced over 22 years. They have been great as far as Im concerned. Ive always been amazed at the disparity between what I got and what other neighbors received. I remeber one time i got a new roof and he neighbor next to me got three shingles. Or I got new windows and they got nothing but we both had the same windows, same builder and are the same age.
@MrRickyw01
@MrRickyw01 2 года назад
This has to to be against the law. To delay repairs and keep people out of their homes like this is egregious.
@LeeHaightYT
@LeeHaightYT 2 года назад
It is and they will pay for it
@brian4544
@brian4544 2 года назад
Sounds like this large loss is way above that adjusters head. Good for you for fighting for this HOA. I'm a building consultant working for a company that, ironically, represents the major insurance companies and things like this, the delays, lack of scope knowledge, etc. really tick me off. They have to do right by the client when it is warranted.
@TheRMcghee
@TheRMcghee 2 года назад
Having been a roofer for over 40 years own my own company. The adjusters where I live would never even talk to a roofer. I know where I live the adjusters are usually almost always fair.
@flying10411935
@flying10411935 2 года назад
I own a service and repair plumbing company and we DO NOT work for insurance companies just for this reason. We work with the building owner then they have to deal with the insurance company. Adjusters just want to save the company money and the more they save them the more they make. They DELAY and DENY.
@Bury_every_Liberal
@Bury_every_Liberal 2 года назад
Remember there's always three sides to every story ..this guy...the adjuster...then the truth. Insurance companies are aware of the value of every single claim which could be presented to them. It is always easier and quicker to pay a LEGITIMATE CLAIM then spend years in court. Granted not all insurance Companoes are created equal however I guarantee the adjuster didn't fly in on a private jet.
@LeeHaightYT
@LeeHaightYT Год назад
Right on! thanks for watching
@chadpreece970
@chadpreece970 2 года назад
Insurance is theft , we're required to have it, they get to choose if they want to pay a claim. It should be the other way around, it use to be you chose to get insurance, and insurance companies took care of you. But when it's mandatory there's no reason to take care of the customer. Because they have to have it.
@dennisyurconis742
@dennisyurconis742 2 года назад
i feel so blessed when my roof blew off the adjuster was there the next day and I had a check 3 days later.
@MeowMixKix
@MeowMixKix Год назад
This sucks. I'm dealing with this right now after a Tornado and Hail damage. Adjuster marked hail damage all over the house, HVAC condenser, chimney, siding, fascias, screens, all metals on the roof, the exhaust vents along the peak of the roof. Then when it came to the roof itself and the shingles, he said he couldn't tell it was hail damage and said it could be normal wear. Lol Keep in mind our roof is only 8 years old. New for a roof. He said he has never seen a roof this new wear, but he couldn't 100% say it was from the hail and storm. After marking everything else as hail damage. Lol The contractor laughed his ass off and they are going back and forth with it right now. Have a 2nd adjuster coming soon. These adjusters probably get bonuses for keeping claims down. So he was basically like ya, you have lots of hail damage and I'm going to cover everything thats relatively cheap, but not the expensive part. Luckily I personally know my agent and he is involved on our side.
@rainygirl65
@rainygirl65 2 года назад
The ACT of GOD. Is what storm damage is all about. I was really good at dealing with the adjusters. They would show up and I already have the roof chalked up lol 😂. I had a 90% go rate.
@pepperlewis1
@pepperlewis1 2 года назад
I love how the guy takes his job personally, would love to have him as my inspector
@Will_b83
@Will_b83 2 года назад
Fun fact…most people in Louisiana call their attorney and have them contact the insurance company when they have claims to file. If that tells you anything.
@ZenoLycurgus
@ZenoLycurgus 2 года назад
They always avoid directly answering questions
@LeeHaightYT
@LeeHaightYT 2 года назад
That’s because they’re criminal
@kylepatrick5103
@kylepatrick5103 2 года назад
I do concrete flooring and deal with these insurance scum on all the big jobs they are nothing but frauds and liars and have no respect for anyone but themselves and the money they can save by lying smh good job lee I respect the hell out of you for putting this man on blast and trying to get those people back in there homes 🏡 👏 👍 💯💯💯
@Adroit1911
@Adroit1911 2 года назад
One party state or not, your in the public which means you can be filmed by anyone. There is no expectations of privacy in public.
@LeeHaightYT
@LeeHaightYT 2 года назад
That’s right !
@ms1535
@ms1535 2 года назад
Love the video! My city does final home build inspections, but when something is done wrong they make the home owner pay for the repair. It’s sickening.
@tonyawinkley3578
@tonyawinkley3578 Год назад
I'm currently fighting with State Farm! All of the kick back adjusters laughed in my face and the roofers. Told me that my roof is in excellent condition. My roof is damaged! Hail and wind damages. Section of the roof that is missing ! And another area is leaking!!! The unprofessional adjusters laughed at me saying " this type of wood can take on water"....the wood is inside my home!!!!!. Nothing but lies and denial of my claims from State Farm. As these adjusters went to go eat lunch let's see....I discussed going to Burger King and another to Calico Calico County....my home is still not repaired and my roof has not been replaced! I have been yelled at and threatened by these adjusters! A formal complaint was filed but it did not make a damn. I hired Structural engineer company and a LLC engineer for a moisture inspection. All reports state of my roof damages and in need of replacement! I'm truly sick of this! State Farm denied all of my claims !!!!stating my roof is in excellent condition!
@tonyawinkley3578
@tonyawinkley3578 Год назад
Correction it was the adjuster discussing where they were going to eat instead of inspecting my home!
@justinofboulder
@justinofboulder 2 года назад
I am always amazed that there aren't individuals physically coming after these inspectors and companies!
@LeeHaightYT
@LeeHaightYT Год назад
Yikes! thanks for watching
@manwiththeplan7143
@manwiththeplan7143 2 года назад
Roofers don’t understand insurance policies or jobs that adjusters do. I’ve been a roofer and an adjuster, sometimes thru CAT events new adjusters just get thrown in the mix. I think that’s a little what’s happening here.
@manwiththeplan7143
@manwiththeplan7143 2 года назад
Cause there’s little nothing the adjuster can do lol his words are scrambled cause he’s not a salesman like the roofer
@LeeHaightYT
@LeeHaightYT 2 года назад
My friend if you only knew . 20 years exp of 300 M in large loss claims has taught me plenty
@tnrcleancare7847
@tnrcleancare7847 2 года назад
@@LeeHaightYT right. 9 f****** months was all i needed to hear. Anything else your making excuses for the thieves. 9 months tells you exactly what their intentions are. If someone owed u money and bs you for 9 months What the avg person gonna think? Exactly. These ppl comments show they know nothing about operating a business and ethical practices my friend.
@miamirepo
@miamirepo Месяц назад
Homeowner should have gotten a public adjuster. The insurance adjusters is only looking out for the insurance company. A public adjuster works for the homeowner
@dc2979
@dc2979 2 года назад
This is why people get independent appraisers and adjusters and have attorneys help file these large claims. ALL insurance companies are only concerned about what they can deny, and padding their own wallets.
@LeeHaightYT
@LeeHaightYT 2 года назад
🙌
@shenanigansofmannanan
@shenanigansofmannanan 2 года назад
Insurance Adjusters and Inspectors need to be a completely separate profession. The adjusters should not be employed by the Insurance company.... that's a conflict of interest....
@thejuggernautofspades9453
@thejuggernautofspades9453 2 года назад
They also should be from the profession not someone who doesnt know squat about that profession
@jamesaustin1817
@jamesaustin1817 2 года назад
The carriers uses mostly independent adjusting firms to handle normal storm claims when a big cat hits. However on larger claims like this they use their company adjusters (guys they know that will Deny, delay covers.). The majority of adjusters today have no clue about construction or how to find coverage within the policy, instead they are taught over and over what is not covered and when they go out to inspect storm damage they can only focus on no coverage as they have not be taught how to find coverage. I’m started adjusting 20 years ago, we were taught how to find coverage, we were also builders, contractors, GC or subs when we were hired. Nowadays, they hire bar tenders, movie theater managers, car salesman, Walmart greeters, etc. they hire unqualified people now so that they don’t have to pay the adjusters as much. We used to make 200k on a slow year now they are lucky if they make 60k a year plus they have to pay for hotel, meals, traveling etc and tax. They may walk away with 20k when it’s all said and done.
@truthfulteachingsautorepai5475
@truthfulteachingsautorepai5475 2 года назад
Good job on getting him to admit to their mistakes . This would be an easy win in court . Clearly the company is avoiding to pay for what they know is due .
@LeeHaightYT
@LeeHaightYT 2 года назад
Yes thank you I agree . We will see this case is being handled in the courts now .
@BeardMan01
@BeardMan01 2 года назад
@@LeeHaightYT Do you plan to post updates on this situation?
@Ripper13F1V
@Ripper13F1V Год назад
On our hail damaged roof, we had to go as far as getting a mediator to resolve it. Even then the roofer didn't get everything they should have, and insurance wanted additional photos of before approving any more money to be released. Problem was, the work was completed, duh. So they went back and forth arguing over pictures. WHAT A PAIN it all was.
@davidlampe4153
@davidlampe4153 2 месяца назад
I’m floored by the level of organization and the all encompassing approach that you used to corner the engineer and get him to admit that he missed several deadlines that he set. I’m sure there’s a lesson that he learned and he probably won’t be trapping himself with his own words next time. Sandy was pretty bad in NYC and lots of people lost everything. Then the insurance companies were doing the same things like this example. The engineers said they didn’t see any damage when houses were clearly knocked off their foundations. Some companies just closed their shops and left. All those people who had to pay insurance for the mortgage company for all those decades and when they needed help the insurance companies just left them holding the bag. Thousands of people, billions of dollars in damages and most got little if any money. We are still paying for the damages from Sandy 12 years on, the subways are being renovated and the Federal government will pay for the new Tunnel for Metro North into Penn station. You are doing a better job of holding the insurance company inspectors feet to the fire than most of us could do. Please let us know the results!
@milesgarner7551
@milesgarner7551 3 года назад
I guess carriers in Alabama don’t come after y’all for unlicensed Public adjusting? All this policy interpretation talk could bring charges in some places. I mean, get after it and all, but be careful bud..
@LeeHaightYT
@LeeHaightYT 3 года назад
You are 100% right . I have a small fortune invested into the restoration of this property . The charges should be brought on the insurance company . I have the AOB and have full rights to discuss everything in the video . My attorney Evan Wolf reviewed the video and everything is 100% compliant . This intimidation is what insurance companies use to silence contractors . It’s not right. That’s why you can’t be scared to get the contracts signed you need and do what’s best for the policyholder .
@susanherrin1217
@susanherrin1217 2 года назад
@Miles Garner - my thoughts exactly.
@susanherrin1217
@susanherrin1217 2 года назад
@@LeeHaightYT When did Mr. Wolfe become a member of the AL Bar?
@PunkMartyr
@PunkMartyr 2 года назад
When speech is prohibited 99% of the time its for unethical reasons.
@shoobowl
@shoobowl 2 года назад
Easily the most crooked industry in the world. I've literally had homeowners tell me "my insurance company takes care of me" LOL
@Jwhipification
@Jwhipification 2 года назад
I have a new love for these type of videos. Good people doing right!
@LeeHaightYT
@LeeHaightYT 2 года назад
Glad you enjoyed it bro 💪
@RJFPme
@RJFPme 2 года назад
My three gable two story roof cost $4600.00 labor and materials. I used the best shingles and under lament. I was so shocked by the roof replacement estimates that were $14’000 or more ??? I replaced all damaged roof structure as well. I hired a professional roofer who on the side. The materials were $2000,00 the rest labor. I’m thrilled with the cost and great roofing job done for a reasonable price. It took me two years to find Eric S. The wait was well worth it. My neighbors single story double wide cost her over $8000.00. This was in late 2020.
@LeeHaightYT
@LeeHaightYT Год назад
Oh damn. Thanks for watching
@derwoodogrady4666
@derwoodogrady4666 2 года назад
9 mths after the damage....they look at it!?????liars and theives.
@LeeHaightYT
@LeeHaightYT 2 года назад
Almost two years later they look like bigger thieves . 👀
@travischampagne7713
@travischampagne7713 2 года назад
As I am about to start my adjuster journey, I'll take note of this and learn from this.
@Youtubehandle.
@Youtubehandle. 2 года назад
The insured is not your friend. You must have a good manager. Talk very little.
@510Redneck
@510Redneck 2 года назад
@@RU-vidhandle. "The insured is not your friend"... what kind of shit is that? They pay for a service with the full expectations of it being a friendly transaction in all aspects, not to end up with authoritative pricks that don't give a shit about them. Wait..am I reading this all wrong? 🤣
@vblic
@vblic 2 года назад
@@510Redneck You read it correct my dude. 🙄
@510Redneck
@510Redneck 2 года назад
@@vblic wowza 😠
@Av-vd3wk
@Av-vd3wk 2 года назад
You will be seduced by the dark side…
@elamonty
@elamonty 2 года назад
Insurance companies in the US are out of control. Not just healthcare, but all the insurance companies.
@jeffconley819
@jeffconley819 2 года назад
Dam that’s why I really hate adjusters. My home was hit by a tornado 3 years ago and the insurance company would not fix hole in my side. I still have patches in my siding
@jaytheghostedfox9539
@jaytheghostedfox9539 2 года назад
Why can’t we get this roof dryed in? Why is it taking this long?
@RollTideRoll_GSP
@RollTideRoll_GSP 2 года назад
How in the world are these 68 families paying to live in a hotel or whatever their accommodations are?
@LeeHaightYT
@LeeHaightYT 2 года назад
So sad man . Some of them had to relocate from the area completely
@jonnyhawt8973
@jonnyhawt8973 2 года назад
I RESPECT YOU AS A MAN FOR STANDING UP FOR THESE PEOPLE!
@LeeHaightYT
@LeeHaightYT 2 года назад
Thank you! 💪
@tava7902
@tava7902 2 года назад
All I can say is if this was me - I'd look back and be dam proud. 👏 You went and showed up for battle against that liar!
@LeeHaightYT
@LeeHaightYT 2 года назад
❤️💪
@christiankilian9383
@christiankilian9383 2 года назад
This guy is the Jon taffer of insurance adjusters
@LeeHaightYT
@LeeHaightYT 2 года назад
Love that guy thanks for the compliment
@anthonyaucoin7934
@anthonyaucoin7934 2 года назад
The tarps being used here in Louisiana aren't even water proof. They are like a tent if it touches anything the water gets right through. Take a blue tarp and put it up to the sun you can see the holes.
@low-keyrighteous9575
@low-keyrighteous9575 2 года назад
This dude said " these people still aren't in their homes". I never been familiar with the insurance companies or the fact they are so greedy and careless when it comes to helping people but this man seems to be for the people , being a voice for those that desperately need it , especially when the situation requires to have a well informed individual like himself that knows the procedure through and through . He is well aware of the insurance companies and the scalawags they employee who's main intent is to avoid paying , it's sickening to see these companies throwing all these weak excuses out there left and right and leaving those in need to fend for themselves .
@xzxz4062
@xzxz4062 2 года назад
I'm very impressed by your argumentation skills. Well Done!!
@LeeHaightYT
@LeeHaightYT 2 года назад
Thank you! Glad you enjoyed 🙌
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