If I can get a credit card with a $50K limit over the internet and a pre-approval for a house, I don't get why I can't buy a car online through Toyota.
Dealerships arent going to go away...them having 5 acres of new car inventory is. You will buy directly from Toyota, they in turn will deliver it to your closest Toyota "dealership" where you pick it up and get introduced to your "service advisor". Service dept is how they stay in business
This is exactly why I won’t get myself excited about any of Toyotas new offerings. The dealers have completely ruined the experience and I’m not playing their games. I truly hope they go under.
We all need to stand together and refuse to pay dealer markups, just walk out and find a dealer selling at msrp, it won't be easy because some people just have to have that special vehicle at what ever the cost
@@gomezbr1 good ideal the large dealer groups should make deals as they sell in volume 2 ,we don't know what invoice is? hold backs and manufacture to dealer incentives so more $ in the dealers pocket
@@youtubecarspottersguide1 absolutely. i was originally going to buy the new sequoia but it was too big of a vehicle for my families needs. my local dealer was selling at MSRP but had to wait over a year. contacted a different toyota dealer 2hrs away and said $10k increase for customers not living in the zip code. made no sense to me. glad we waited since we're now in the market for the land cruiser....hoping to pay no more than MSRP.
@@gomezbr1 think you will like it, new tacoma , Lexus GX550 .the grand highlander , crown and the new Prius Toyota is on. roll , commercial s "who could ask for anything more. Toyota I love what you do for me love my Toyota oh what a . feeing to drive ..... todays toyota LOL
You should name the dealership. You and everyone should boycott any dealership who charges over MRSP. Let these dealerships know you will never buy a vehicle from them and you will tell all of your friends and family to do the same. Make it disadvantageous for any dealership to treat customers this way. They should be lucky to have your business. These greedy dealerships only think of the here and now and not customer satisfaction or their long term reputation.
Angela Kraus Ford, Alpharetta GA. Dealer added markups on a Bronco Raptor reservation only after the vehicle was delivered. Basically stole my reservation, claimed they had the right to refuse selling the vehicle. Dealer cared more about making more money with other customer than honoring the agreement. Didnt even try to fix the issue or offer a deal in other product. I step out and didnt look back, rather use my time helping build the reputation they truly deserve.
@@henrygraterol that’s a shame… greed is a powerful thing. Some dealers are just sharks out for blood unfortunately. Sorry you had to go through that. =\
Despite being a Toyota enthusiast, the excessive dealer markups are the main reason why I am unlikely to own another Toyota unless they start selling directly to consumers. I believe this behavior epitomizes greed, and it saddens me that they persist in doing so. I reside in California, and it appears that this practice is widespread here, with markups ranging from $7,500 to $10,000 being quite common
I live in northern Wisconsin and I work with a doc who bought a Subaru Outback for 9K over MSRP and told me he got "a deal". It is happening everywhere.
Bought my 2022 lime rush trd pro for msrp ($53k) back in february of 2022 from Firelands Toyota in Sandusky, Ohio. Great to deal with after dealing with $10K to $15K mark up attempts from other dealerships.
I really believe they should just convert all dealership locations to mechanic shops for warranty work/ repairs and oil changes, and maybe have one of each model on the lot for test drives. Then switch to direct to consumer from online like Tesla. I’m not a Tesla fan, and obviously that model isn’t perfect, but at this point it’s way too out of control with dealer greed. And they have no shortage of BS excuses for why they do it.
Never gonna work because you can't just send it back like a pair of shoes when they send you a vehicle with stuff you didn't order...making it way more difficult to return...a complete headache...who wants a 4cl turbo charged landcruiser anyway..let the problems begin!
Not sure how things work in the states. I heard that in Canada, Toyota/Lexus will threatened to sever ties with dealerships for repeatedly mistreating customers. I had an incident with a Lexus dealership that I could not resolve and almost gave up. My last hope was to reach out to Toyota Canada to ask for advice. They didn’t say much to me, but to my surprise the dealership reached out to me the next and offered to resolve things on my terms. So my experience along with anecdotes from other people makes me think that Toyota actually cares about dealership issues and brand image, and we should bring our complaints with dealerships straight to Toyota. See if that works.
I like what you are doing Untamed.Shedding some sunlight on on these bad and good actors (dealerships)been lurking for awhile with this move youa gained a new Sub,from one Vet to another Thankyou.
Thanks for making this video! It’s a shame that so many car dealerships just conduct themselves like crooks. They do not give a shit about people. Even if you avoid markup, be careful not to pay for dealer add ons, that can quickly add up to a few thousand dollars. Even more sad, that Toyota corporate also does not care about this practice, whatsoever. The more people speak up about this, the better. Here in the LA area, dealers to avoid for sure: Toyota North Hollywood, and Toyota Pasadena
That’s happened to me too first the salesman said to me we probably going to get 500$ as a deposit but then he went and talked to his supervisor to ask him about the new vehicle details and when he came back he said I’m sorry but my supervisor told that due to rarity of the vehicle so we need to hold 5 to 10 k$ as deposit and we have to add 15k mark up and then I said this is crazy just insane and I didn’t even discuss the issue with him any farther and left and the reason I’m telling my story is for Toyota company to take note that I felt so sad after that happened to me because I was so excited and happy that I’m the near future I’m getting a land cruiser but these guys kill the dream and pull the smile out of our hearts and I hope Toyota will be very strong on demanding MSRP forced on dealer not to mark them up especially for a legendary vehicle like the Land Cruiser!!
It's beyond sad we're "excited" over the fact we can buy a Toyota at MSRP. Toyota really needs to do something about these absurd dealer markups. Why they allow they to do this is beyond me as it ultimately taints the brand.
People, do not forget to do one thing: leave a one-star comment on the dealer's google and yelp review page if they charge markups. let others see. That's your rights. I always left reviews for dealers on matter good or bad experiences I got to help others.
In central Ohio I have dealt with McDaniel Toyota and Byers Toyota since the pandemic started. Neither charge more than MSRP and no goofy required paint protection, poly shield, blah blah blah….I highly recommend them.
The Gault Toyota in Endicott told us they are marking the Land Cruiser up 15000$ even when they’re salesmen don’t even know nothing about a new land cruiser coming to the us back but when they go back to supervisor they’ve been told to tell us that yeah it’s going to be rare vehicles and we are marking it up 15000$ . can you people believe that the salesmen doesn’t know about the car nothing but his boss already planned on marking up 15000$ this is fucking INSANITY
My wife and I love to buy cars and trucks from distant places -we make a mini vacation out of it-some dealers in past bought our plane tickets and had their runner pick us up at airport-saved 1000’s-got the one we wanted-we buy at best price and sell or trade At private party pricing which is between wholesale and retail-usually keep vehicles less 3 years which means really no dealer service beyond oil changes-always worked out
As long as you have people that are willing to pay any price, this will continue. I can't believe how they can charge over MSRP and essentially name their price with impunity. Manufacturers are also responsible for this situation given how little inventory they release to keep a delicate balance in favor of demand so it outpaces the supply.
I am glad that you took the time to make first hand experience video which is very useful. This kind of situation are hurting brend the most by killing enthusiasm and excitement for their product! Car dealers are not punished for this behaviour but for instance expensive watch brands such as Rolex would strip franchise off their dealers.
I’ve never worked at a dealership, but I did order a 2021 4Runner TRD Pro from Pauly Toyota (IL.), during the plandemic, and they were great. I paid MSRP for mine. I would buy from them again. I’ve called other dealerships in the Chicagoland area recently, and they’re tacking on ceramic coatings or other things that the customer doesn’t have a choice on. That’s not right, imo.
Bought a 2006 Tacoma new. I was hit by a semi in March and was a total loss. Went to two different dealers here in Metro Atlanta to look at buying a 2023 Tacoma. Both dealerships told me that the distributor in Jacksonville wanted to add packages that I didn't want and refused to let me order what I wanted. So, I'm done with Toyota
Good for you in showing that sales rep what’s up. As for Toyota dealerships selling for MSRP, that depends on the area of the country. Here in northern Virginia you will not find any dealerships selling for MSRP. Another reason I’m buying American and not Toyota anymore. I was able to get a 2024 Suburban and 2024 Escalade ESV UNDER MSRP! Meanwhile Toyota dealerships are marking up their Sequoias $20,000 plus. No thanks. Goodbye Toyota.
im in so calif and can smell the scum dealers in San Jose and san Francisco. $100k Sequoia TRD PRO AND CAPSTONES these prices show up on the Toyota web sites vech locaters could just post call dealer
I usually just let the sales person know what price I’m willing to pay, currently that’s MSRP for hard to get vehicles. I have a different view on mark-ups. While I don’t like them (and won’t pay them), I don’t blame the dealerships for trying to get a higher price. Lots of people would just game the system, just look at cars and bids, they have 3 rivians a week, all sold over MSRP with under 500 miles.
I bought a Toyota 4Runner TRD Off-Road Premium at a dealer in rural Pennsylvania in January. Got the impression that there was much less demand in that area. Big metro areas seem to also have big markups.
great video with facts. I just drove a land cruiser 1958 today and the sucker was marked up to 79k. couldnt believe it so i took a picture if anyone needs proof. 20k mark up describedd by the sticker. Im in northwest florida too, i was blown away.
The dumbest thing about them doing these markups is that you can usually call other dealerships, get a MSRP price, FLY OUT ON A PLANE to that location and drive back with the car for less than the markup. When I look for a car, I tell EVERY dealership my buy range is 5 hours or less from my house. That means every dealership is Phoenix (where I live), Tucson, Flagstaff, Las Vegas, LA, San Diego and a few others are in play.
I put a down payment yesterday on the Land Cruiser in TN. My dealership verbally promised to go by Toyota's suggest sales price. This particular dealership did point to a competitor in a town nearby and said they do exactly what you said here.
I walked into a Toyota dealership in Chesapeake Va and was looking to purchase a new Tundra. When I sat down to talk price they gave me a price 20K over MSRP. My jaw dropped. I told the salesperson I have never in my life paid a market adjustment on a vehicle and it wasn't starting today. I have to also wonder because I pulled up in a 22 Escalade that they figured I had money to burn and was stupid enough to do it. Horrible, horrible people trying to take advantage of the public like that.
The only way to stop this nonsense is to stop paying the markup. Everyone should just refuse to buy anything that’s marked up and search till you find a dealer who doesn’t markup their vehicles and buy from them.
Great video, as always. Thanks for sharing. Tony Divino toyota in Ogden UT was selling everything right at msrp. My family has bought 2 tacomas from them. Highly recommend them.
I had a 6 yr business with a Chevy dealer. Then they played the market price game... Now I drive a ford... And I got the car 5000 miles away because local dealers play the same game
Sounds like many dealerships are still under the assumption that they are in the driver's seat and customers are desperate for vehicles. Shout out to my local dealership, Vancouver Toyota, in WA state who sold me my '22 4Runner TRD Pro at MSRP during peak pandemic madness. Thanks, Untamed.
Edmark Toyota just outside Boise Idaho is charging me MSRP for one of their first allocated Grand Highlander Hybrid Limited. Highly recommend Nate as a rep. He contacted me at every single allocation and found exactly what we wanted on a dealer swap.
Toyota Direct in Columbus Ohio and Kings Toyota near Cincinnati Ohio. Not only do they not have mark ups, they offer discounts! Really it's most Toyota dealers in the Cincinnati sales Region which includes Michigan, Ohio, Kentucky and Tennessee. We feel sorry for those in the Gulf states and Southeast sales regions; their all rip off specialist. West coast to!
We took our Camry to McDonald Toyota in Greeley for service. In addition to the top dollar pricing for some basic maintenance service they charged us a 17% dealership fee. They did do a great job. I looked at the stickers of various new models during our lengthy wait. ALL of the cars had dealer markups on them.
Lol I will just buy a used one when it is time. Probably from EchoPark since they priced some stuff a bit more reasonable than other used lots. I got our 4Runner that way, $4k under comparable dealers. So I’m that case… I will wait.
@@grglyzen “We took the liberty to upgrade the tires to an All-Terrain , for an additional boost of performance for just another 1699” , “You are definitely getting the best bang for your buck”.
I'm in Dallas and Huffines never charged me over MSRP. I agree with you screw the dealerships that do this ADM. What good id it to make a 55K car only to be 70K when all is said and done
I am not a car salesman nor am I associated with Toyota. All I can say is whoever is willing and able to pay will get the car, especially a hot in demand car like the LC. I expect to get top dollar when I sell my car and dealer expects to maximize their returns as well. Bought my wife a 2024 Lexus NX350H in April and I paid MSRP, no add ons and no forced finance since I paid cash in full. Last 2 years dealers were asking $3-5k in ADM and I refused to play into that game. A $60k+ car is not a necessity, it is a pure want item.
All the Murdock dealerships in Utah (Ford, Chevrolet, GMC, Cadillac, Hyundai, Genesis) refuse to charge ADM. They only charge MSRP - they consider it immoral to do otherwise.
This is exactly why when they said “55,000” I said right tell that to the dealers. Why can’t toyota the company itself do something about this stuff is there something I’m missing ?
Did the same on my hybrid rav4 and there was an insane amount of additional stuff and games like its “unobtainium”. I Told them, you know what at 7% interest and additional mark-up, i’m going to keep my current toyota and get a hybrid velar. Never regretted it.
I'm in the Los Angeles area, lots of Toyota dealerships here, and you can't by any Toyota vehicles without a dealer markup on it. I'm just looking for a 2WD Tacoma with a crew 'cab' and the lowest ADM I could find is $1500, highest is $3000. I'm not waiting for the 2024 Tacomas to come out, I know those are going to have pretty high ADMs on them. The other auto brands' dealerships are all getting nicely stocked back up so Toyota is going to lose me as a 30 year customer.
Just think if the dealership is trying to screw you on the frontend at the point of sale can you imagine what they are doing in their service department. The culture of that dealership is to take advantage of the customer whenever possible. I bet they laugh together and make fun of the their customers they screw and have a high five session. Transportation is a necessity for folks in their everyday life and a much needed product much as a generator is after a Hurricane. What would you think of a hardware store that raised their prices after Hurricane? It's an ugly look my friend.
A lot of these places telling you you’re gonna get MSRP are going to pull a bait n switch when you actually show up and are ready to buy it. Just be ready for that.
Back in 2017 I bought a Trd pro at MSRP. I told the salesman I’ve never paid MSRP for a vehicle and he told me he had never sold one at MSRP. How times have changed. I just bought another one at MSRP but had to go through 8 dealerships to find one at MSRP. I refuse to pay markup as we all should.
THe Last time (I buy a LOT of cars) I met a salesperson in the buying process and said to myself "Thank GOD I had this salesperson" was - NEVER. THey are slightly less than useless. They know a little more than nothing. They get in the way, usually cause an adversarial situation. I have evolved to a straight internet/email transaction. IF the dealership finds that unacceptable I simply move on. I have not missed buying a car that I wanted yet.
I wanted a car so I got a dealer car that only had 700 miles on it. They cannot sell this as new this affects the interest-rate dramatically I was paying cash it only had a $1200 mark up. I walked off the lot with a brand “used” 2024 grand Highlander. In 45 min I needed a car. Now! I also got floor mats thrown in off-road formats and I paid for no extras so a lot of people say they got something for “” MSRP, but they paid for a lot of BS.
I am fortunate that the dealership I've used for my Toyota products (Crown Toyota Lawrence, KS) did not participate in ADM's for the 4Runner TRD PRO I bought this year, unlike the other dealerships in my city to the west and in the Kansas City area that I checked. I went back to them after having a great experience with a Tundra I bought from them back in 2020. Very easy dealership to work with.
Beginning of 2020 bought new Tacoma TRD from Cherokee County Toyota, Canton, Ga. got it below MSRP and it was loaded to the max. 2022 came around and bought a 4runner limited loaded for MSRP and couldn't believe it. Great staff to deal with plan on going back when new 4runner comes out.
New to Virginia and looking for a great Toyota dealership within the VB/Chesapeake or South to North Carolina selling vehicles at MSRP. DO NOT buy from Southern dealers. They add three additional items to the car that you don't need, low-jack types system, paint protection etc. If you dont' want it, that doesn't matter. They will not take it away or drop the vehicle sale price to make the difference. Stay away from Southern dealers in the VB area. Thanks for the help.
Custom ordered a 2023 Lexus GX 460 in January from Lexus of Honolulu and it was a great experience! I was told they never sell above MSRP! Both Servco Toyota/Lexus of Hawaii!!
@@UntamedMotors on the other hand I just moved to Colorado and trying to find allocations or any kind of genuine help was impossible so I stuck with my local dealership and shipped it over. My advice is speak to as much dealerships as possible, there are good ones and last don’t fall for basic sales tactics!
Yeah I’m not sold on the idea either. BUT I figured it wouldn’t hurt to get in a list and when the time came -if it ever came… I’d reassess and decide then.
While dealerships sell less and make more doing this, there has to be an overall loss in the volume of sales for the company. At these markups, you could get into luxury car territory. Many of those cars don't have markups because they may be mid cycle or just don't sell well enough to pull it off. I'm surprised with that in mind, that Toyota, and others, haven't gotten a handle on this. Or maybe I'm just wrong and everything is fine for both the dealership and the dealer.
These ADMs seem to be mainly a US practice. Here in UK it’s not a thing in my experience. Dealers ripping people off on the back of the Pandemic. According to @AutomotivePress the production numbers should relatively high, based on the Toyota Japan & Hino factory’s being used for production. As you say just avoid the dealers adding ADMs and good luck 👍
