FYI: The PUSH "button" to the right of bleach dispenser is to release the entire drawer so it can be removed for cleaning. Push it down to release the catching tab at the back of the tray and pull the entire drawer out for cleaning.
Hi, there! Thank you for letting us know about this. We understand how disappointing that must have been. Allow us to look into this for you and see how we can help. You may send us a private message on any of our Social Media channels using @LGUSSupport. We'll be waiting for you. -Cazz