The “no power” happened to me earlier this evening. I watched your video and it worked! Onward two more loads this evening! What a life saver, thank you!!!
4 years later and you're still helping people. Thanks so much for sharing this! I know WAY too much about how to repair this washer having taken it apart to fix... everything way too many times.
I hope RU-vid is allowing you to monetize on this video. Great job and thank you for posting this video! I couldn't reach the power plug in the back of the washer so I turned off power at the circuit breaker panel. Did exactly what you said and it powered on! Wow! You saved at least several tens of thousands of dollars for people! Thank you again!!
You are my hero today! I had a horrible case of the Mondays. Started off with my truck breaking down. Two hours later I was up and running headed to work super late , then my wife calls saying our washer is broke (same exact washer as you). After a 10 hour day I came home dreading working on this washer and I found your video and bam this fixed it perfect! Thank you so much!!?
These companies need a spank.....pathetic measures of integrity but also, too many consumers that don't fuss at the problem like you did. Well done and thanks.
You are brilliant lady. THANK YOU for making this video. it just saved me allot of $$$. I tried this on my Kenmore; it stop working just as you described. I followed your steps it restarted and works just fine...
Oh my god I’m doing this in 2024, and after getting depressed thinking about buying a new washer; I actually can’t believe this video worked!!! Thanks a lot and god bless 🙏
Honestly, Jayden, my life is experiencing some drama right now, and the nice comments I get from people about my post always cheer me up. That is payment enough.
Mad Catter awe, that's lovely. Just know that nobody, and I mean nobody, is immune to life serving up drama. Hugs from Australia, and hope you can make it through it all soon.
Not only are you a life saver, but you possibly saved my house from burning down. Electrician put my washer on a GFI. The plug has a little green light saying all is good. Unplugged washer, did your reset. Came up power supply problem. Couldn't be. Everything is fine. Did another reset and heard a fuzzy buzzing sound from the GFI. Plugged in a hand mixer, (it was close in the kitchen, don't judge people) it would work randomly. The plug was bad. Thank you.
I want to say thank you, thank you a thousand times. It worked! This relieved me from the stress and money from calling the appliance repair man and buying a new washer! Your video is a Godsend!
Tried it…and it worked…this should be the absolute first step! Even better than disconnecting the power in back…because often, moving it to get access to the electric outlet, just stat by turning off the breaker at the electric panel, and go through the steps she describes! Then put the breaker back on. Thank you for posting this video.
We’ve had this same washer and matching dryer for 9years with little, to no issues. Today power stopped working to washer. Checked breaker, no luck. Used another plug, no luck. Husband spazed out thinking we were going to have to buy new one. I searched on here for solution and lo and behold, your video. Tried it and took all of 15 seconds and boom, like new. Thanks sooo much for sharing!
My wife was so pissed this morning because our washer wasn't working, made a quick search and found your video, thank you so much everything works now thanks to you! You saved us lots of $$$
Mad Catter, Thank you so much for your video, you are awesome. I wasn't able to unplug my washer because of the plug location. However, I turned the breaker off, followed your instrustions. My washer is working again!!! Have a wonderful day.
I ABSOLUTELY LOVE YOU! Did this to my 10 YO Graphite model like yours and it came back to life. I was dreading buying a new one. Not today. Not today LG. Thank you so much for saving us Mad Catter!
Yes saw your video and now my washer runs too! It would of cost me the same to have a repair man come out and probably do the same thing and charge me the $150 bucks to do the same thing or something else! Thanks so much for this tutorial on fixing the LG model front loader washer! Thank you for sharing! I am disabled and really can’t afford even a repair man but was willing to put it on a credit card and pay it off later! But you saved me so much money! Thank you thank you!
I was reading through your comments. I don’t know if you ever got your $85 back, but I’d pay $85 for the opportunity to make as many people happy as you did in your video! 👍🏻
Guess what people who thumbs downed the video - It works. A simple 10 second reset fixes the problem. That's confirmed because our machine did exactly the same thing. Thank to the video, we fixed it 10 seconds.
Thank you so much!!!! You saved the day, week, month!! I love that you're filming this effortlessly with your phone, wearing heels! Atta girl! You rock!
My washing machine just died this morning after finishing a load without a problem. Found your video. Tried the procedure and it worked. You just saved me a lot of time, money, and frustration. Thank you.
I just tried on my washer dryer combo and it worked!! My machine problem was, it powered on but the interface wasnt responding to any commands. The touch hud wasnt responding as well. But your method fixed it! Thanks a million 😁!
OMG!!!!! It worked. My husband did what you said and I started jumping for joy! Ours are 8 years old. I was so not looking forward to the laundromat as we're old and disabled. Thank you so much!
Thank you so very much for your help with your video!! My washer is now working again, after following your instructions!! I am so happy!! I was dreading to have a repairman in to fix it, to have to pay for a huge repair bill and to have to wait for the repairman to come. Thank you so much!! You made my day!!
So I watched your video 3-4 years ago when my washer acted up. Today it did the same thing. I searched and finally found your video again and it’s working again!! I’d guess my LG washer/dryer are 9 years old. Thank you for your public service!
Excellent work!!!!!!! I am amazed that appliance repair people don't know this. Your suggested repair worked for my machine. Good ole You Tube and it's community of good folks have delivered yet again!!!
Thank you 🎉!! You save my life… we are thinking about buying one.. because the repair guy told my husband that is something about the card.. so I was checking in RU-vid and your video come first.. thank you so much… you save me a lot of money $$
Thank you so much for this information!!!!! Mines fully shut down for no reason and I came running to RU-vid for help!! And came across you're video! And it WORKED! Thank god!
OMG, thank you thank you thank you. The same thing happened to me, my LG was about $1900 and was worried that i would have to buy a new washer, and then I did what you said to do, it worked. THANK YOU THANK YOU again.
OMG!!! If I could see you in person I’d give you the biggest hug! I was really getting upset because I did not want to call and pay a repairman. Best tip ever!!! Thank you so much!
You are the best! I start laundry every weekend at 4:00am. Put a load in in the evening and start at 4:00am but this time nothing. Went back to bed bummed out because I was gonna have to shell out 1k for a new washer. Told wife we were going shopping for a new washer. While she was getting ready I looked up a video to see what it might be. Yours was the first I saw and it worked! If were single I would fall on one knee and beg you to marry me. Thanks!
This is the one. Her fix works. If you can't have audio: 1. Unplug 2. Hold power button for 5 seconds 3. Hold start button for 5 seconds 4. Plug back in Thanks for the share!
OMG!!! This is frieken amazing!!! Our washer stopped working yesterday and given the current conditions of everything shutting down/self-quarantines, we were very concerned how/when we were going to get our washer fixed and getting ready to wash clothes by hand!! Tried this and it fixed it immediately!!! This video is AMAZING!!!!!
Wow. An hour messing around reading the manual and assuming it was a fuse in the motherboard. Then watched your RU-vid video and applied the reset and it worked perfectly. Thank you so much and this should be added to the manual.
When I tried it last year it turn out be the mother board. But today I tried it and it work. I had a set of washer & dryer in my shopping cart. Thank you for the video.
EXCELLENT! Outstanding post. You just saved me a repair visit/and-or purchasing a new LG washer! My lovely spouse was upset because your fix was not included in the LG instruction manual! Thank you, thank you, thank you for your post!
YOU SHOULD BE WEARING A CAPE! You just saved me! I cannot thank you enough! If you ever find yourself in Williamsburg VA, I owe you lunch! Seriously! 😃
You saved me!!!!!!! I love youtube, I have made so many repairs on my own and saved lots of money with just a little help from my friends in the universe!
Holy crap. I've been hitting my washing machine like the Fonz every time I've used it for about a year now. It was getting to the point where it wouldn't work anymore, no matter how hard I punched it. Thank you from the bottom of my bruised and battered hand!
With my appreciation! We have just had exactly the same problem with the LG front load washer. We followed your video instructions and reset the power. It worked perfectly 👍👍👍. Have a great Christmas holidays with your family and friends. Quinn Le
Great thing about this fix, it applies to many of their washer products. I have a newer model with many bells and whistles. I was all set to replace the control board in it, but learned of this fix. I don't have press buttons, but touch sensitive buttons. The fix is the same. Unplug and hold the touch sensitive power button for 5 seconds and then the start or play button for 5 seconds. Worked like a champ! Thanks for the video!
Thank you for sharing your experience. I was in the same predicament as you just hours ago until I came across your video. Your solution worked. Be blessed.
it just happened to mine , i did what you said and it worked !! thank you so much !🙏 , it has been humid in my house for the last few days and i think it caused the board to shut down , its working great now ....ty !!
2024 11August , our machine same brand stopped working for 2 weeks before this review, we decided to check on RU-vid,thank you so much our machine is working again
Holy crap this worked I have already changed the motherboard in this machine once before and I was about to break it open this video was playing when I came in from the garage with tools after watching another video thank you for posting this video...
Thank you so you much for sharing this. I hope the repair man using the knowledge to help people over the phone with this tip prior to charging the visit fee.
Iam a Technician that services these and I was not aware of this LG never told us anything about this thank you very much now I can save my customers a big bill instead of replacing the board I have been doing this service for 21 years and not 1 trainer from LG ever told us this
God Bless you!!!! I will try this and YES you are correct, RU-vid is the first place I go for repair info. Mine is also about 2 1/2 years old. Very frustrating. But Bless you!
THANK YOU for sharing this! Your tip has helped me "fix" my washer... TWICE! I'm sure there is a repair in my future since this has happened again a long time after the first "failure", but for the moment I'm just happy to be able to do my laundry :) You definitely paid it forward by putting this out there.
Yeah, if you need to perform this reset multiple times, it's almost guaranteed that your main PCB is shot and needs to be replaced. Unfortunately, LG discontinued the part as soon as they were legally allowed to do so (some say that the company did so "a little earlier"). Some day soon, you'll be like me - the owner of a very expensive, very large... doorstop. If this model was an automobile, LG would have had to buy back about 80% of them. Sadly, it isn't, and we all got bent over the proverbial chair on this one. All you can do is never, ever, ever buy another LG ANYTHING. And tell your friends/neighbors/relatives.
Thank you so much for sharing this. I was at my friend’s house and her washer wouldn’t turn on. I wondered if unplugging would help. I found your video, gave it a go, and viola washer is working again. Thank you!