You have the best video anywhere explaining this process and the solution. Thank you for taking your time to help folks that get locked out like me. Hopefully I get a new keypad soon.
This just saved me hundreds of dollars…went through the same exact process, even got shipped an entire new locking system…replaced the new keypad worked like a charm….thank you sir
this is most helpful! I’m worried about being able to get into my safe should an EMP or CME fry all electronics. Having a spare keypad on hand would be a lifesaver, assuming it is stored in a faraday cage.
First let me say I am glad Liberty took care of you even if it did mean you were locked out of your safe for three weeks. Fortunately, there was no much needed document you were trying to retrieve or were getting ready to head out for a multiday hunt. All that being said for years and years I have read on gun forums, watched countless RU-vid videos of things just like this with E-lock failure and I always wonder WHY these things are so popular.
I agree. When I purchased the safe, I couldn’t even find one with a traditional combo lock. Lesson learned - at least now I have a spare keypad and instructions nearby.
@@helpfulthings5218 I hear you. My brother is purchasing an Amsec SF6032 this weekend and it only comes with an E-lock. The good thing is he is getting the safe for a very good price so he is going to go ahead and purchase an S&G 6730 combo lock and have a safe tech change it out. Damn the cost, who needs a lockout.
This just worked on my big ass Liberty safe, with the exact same keypad. By "this" I mean flipping the switches a bunch of times and putting it back. Hopefully it keeps working!
My 3 month old Liberty safe just had this problem yesterday. I was able to open it in the morning. When I tried opening it again in the afternoon, I had the same experience you have. I called their support number and the guy said a new lock will be delivered to my house. I also got an email later saying to try to do the same thing that was discussed in this video. My keypad looks different though. Mine doesn't have the dip switches. I emailed the guy back and he said to just plug back in the keypad. Mine is still not working.
Remove the battery, push buttons for about 1 minute to discharge all phantom power, plug battery back in and put in your existing combo. I did this and mine opened.
Oh my goodness, mine is doing the exact exact exact same thing. I entered my numbers in the queue for them to call me back at 4pm eastern time and haven’t heard anything as of 930pm. Did you have to pay for new pad? How old was yours when this happened? Mine is only about 9 months old. Thank you for the video.
My safe was about a year and a half old when this happened. I did NOT have to pay for the replacement lock, but I did purchase a spare in case this happens again. I used email and had good luck with communication. Good luck to you!