Logitech Wireless Keyboard Not Working Troubleshooting Guide 

Just purchased the Logitech K350 from a thrift store that was without a receiver $4 . It wouldn’t work even though I had a unifying receiver. Followed your instructions by installing unifying software. 🎉 yahoo it works!

Thank you. I had it paired with mouse earlier and tried to connect the keyboard, which was the cause. Installed unifying software, unpaired the mouse, paired new device as keyboard following the off/on instructions and it was all set. Thank you again.

Thanks for the step by step instructions. I hope this works, my patience is very thin at this point.

Thank you for the video, I already had a logitech keyboard paired to the computer nad assumed (hah!) that my new keyboard would automatically pair. Your advice about downloading the unifying software was spot on - the keyboard paired and worked immediately.

Totally going to try the Logitech unifying receiver. I have 3 logitech kb/mouse combos and one of them has a lost mouse. I picked up another mouse just for my laptop a few years back and use it as my travel mouse. It's by far the better mouse out of the 3, but it's standalone. I have a standalone KB from a KB/Mouse combo I lost the mouse receiver. I will definitely be unifying a KB/Mouse so I can use it for my home office. Thanks so much for the upload and tutorial!

if my keyboard doesn’t work how am i meant to install the software ?

Thanks. I was ready to throw it away but the Unifying software fixed it. Had to remove it and pair again.

Thank you Man. I changed the batteries and later with your video I refixed it. And It resolved the issue

Thank you. Turns out, all I needed was the unifying software :D

Thank you so much! The video helped me to see that the mouse was connected but not the keyboard. Going into the Logitech Unifying advanced settings and pairing more devices was the last step that I did not look into! Thank you so much again!

You saved nme $$$ and hours of work to resolve my keyboard issue! Thank you.

Thank you! I was able to get my laptop working again with the last troubleshooting step.

Thanks. I had no idea that there was a unifying program from logitech.

Thank you so much! The last option (using the Logitech Unifying Software) solved my problem. 😊

OMG!! thanks so much for this video!!! Super helpful in connecting my Keyboard!!

Even after installing the software and following the steps you mentioned still keyboard or mouse does not connect to unifying reciever. This problem started as I first connected my keyboard using bluetooth and then came back to the USB connection and since then it is not working..

it worked!! thanks a lot. I was about to get rid of it! thank you thank you

so i have a m570 and Nothing is working...ive uninstalled drivers...dif usb ports....can you help me?

After connection keyboard is not responding...I tried other ports but the same result...plz suggest

🎉 was able to fix my issue. Thanks

Thank you so much I'm glad I can finally use my keyboard!!

typing with my fixed keyboard! Thank you :D

Is it anyway possible to use it for ipad

Our keyboard and mouse worked fine until our computer was hacked. Had the computer repaired, but now the mouse and keyboard don't work. Changed batteries, but neither one has the on light go on. Any ideas?

So very helpful!

Thank you!

Thanks. my keyboard, it's working.

Thank you the software did the trick🥰🥰

I am a knob. There is a small hidden switch on the side of my Logitech k850 which accidentally got turned off. I just had to turn it on.

last one helped a lot

Thank you so much!

Thank you so much

Thank you sir

Thanks Todd - the utility did jt

Batteries! Thanks.

mk335 logitech number pad is not responding to me.

LEGEND.

Thanks

My alt control delete is not working on my keyboard no more

I’m I stupid or does it only work for computers and laptops bc I’m plugging it in a tv and a Xbox and it’s not working

god bless youuu man 😅

I'll connect the mouse but keypad is not visible

Solaar is the alternative app on Linux for this

What a god.

I got mines yesterday and this is happening

its NOT bluetooth... thats a logitech unifying receiver. Totally different things.

Thank YT for increased playback speed.

Unifying wont find my keyboard

nope

The unifying software doesn't detect my receiver but the mouse does work....

Thanks for this Todd. I tried everything but it still doesn't show up in the Logitech Unifying Software - and bizarrely, it only seems to regain connection when I hit the caps lock key around 15 times. Very, VERY weird and extremely annoying. Any ideas? Same keyboard K270 with the dongle into a USB hub going into a late 2012 Mac Mini. Thanks!

Sir, keypad Ajeeb work kr raha hu.. spacebar press krta hu tou + aajata hai… a press krta hu tou vr type hojaega hai… please tell me what to do

3:20 This 100% worked, after not being able to connect my keyboard for days. Don't bypass this step, if you havent tried it and are still stuck.

Hey, thanks for the video! I tried downloading the logitech unifying software onto my MacBook but it says there are no downloads for operating systems beyond OS 10.13. I'm running 12.4, do you think it will still work? Or any other suggestions?

Does it still work if you lose the usb

2:11 FWIW, The initial battery check could first be done by hitting the CapsLock...which should light up the [A] to the left of the On/Off switch.

Rubbish bit of kit. It is the same with all human wifi stuff, is utter rubbish. I constantly have issues with the keyboard just stop working, no reason for it at all, random, "Oh I am just not going to work". So you do everything to rectify the problem, and it is never the batteries. Random problems with anything wifi, is the norm with human tech, which is backwards, not very efficient and poor quality. DONT BUY A WIFI KEYBOARD UNIT, OF ANY BRAND. You buy a keyboard with a cable that goes into the back of your laptop or computer.

Ok, my problem is that after buying the full-size wireless combo From Logitech am haveing a very hard time connecting it to use with my mobile. I also purchased the extension to place the Other little part.(don't know the name). Please help me figure this out.

Thanks Todd. Brand new K580 keyboard and the USB receiver doesn't work it seems. The unifying software resolved the issue. But why does the physical USB not work? I tried this in a laptop and in a desktop and used different USB ports as you suggested, to ensure I didn't have a faulty USB port. Yet none of these things worked but the unifying software did. So now when I take my keyboard to use on someone else's computer, I have to download the unifying software. What a pain!! The physical USB is what I needed but hey, you fixed my current problem and for that I am very grateful. Thank you Todd.

Thank you very much for your video. I was able to solve my problem with the Logitech Unifying Software suggestion. For some reason there were other devices parented to the dongle, I deleted all of them including the K400, and then re-parented it and DONE! I hope this is helpful for someone having the same problem

K330 changed batteries nada light off turned on but again nada. Stupid question, is mouse to wireless connected , meaning if mouse works so should keyboard ? Help. Hey I'm 70yo dummy lol idk.

For the last download of Logitech software, I need a functioning keyboard to do that and it is not working! 😢

Just saying thank you, that last tip about downloading the software finally reconnected both my mouse and keyboard. I had unplugged the receiver in order to use them on a different device and when I put it back into my computer neither device worked. I don't know why I needed to download software for them this time when I had just plugged and used before, but whatever they work now.

I feel like such a dunce. I didn't even notice the on/off button on my keyboard until I watched this video! LOL Thank you for helping a doofus like me!

When i connect my wireless keyboard calculator is opening continuously. Please give me a solution

My problem turned out to be unexpected - defective Duracell batteries.

My mouse and keyboard do not respond i have put new battery's in each and there are no lights on the mouse or keyboard went to Logitech web sight and downloaded unifying receiver and the mouse nor keyboard show up. i have tried this on both my laptop and my desktop an it is not working any ideas

mine said the keyboard is not compatible to unifying receiver any solutions?

When I type b it automatically corrects to “B/“ idk what to do

Logitech unifying software how do i type that in?

Mine does not have power button then how to pair

Thaaaaanks

Thanks for the video, and walking through the various steps. Sometimes its a simple thing, like weak batteries or distance, sometimes it's more. Well-done! Thanks!

My problem was "the keyboard was too far from the receiver". When I say too far, I mean 30 cm far. I had to bring the keyboard 1cm near the receiver and only then the unifying software managed to connect to it. Thank you for the video.

thank you!

Thank you!

thanks

I think my problem was that I had two receivers plugged in. One for my mouse and one for my keyboard and they were conflicting with one another. Paired them both to only one receiver with the Unifying Software and it seems to work better. Thanks for the tips!

awesome... crisp and very informative video. I really thank you for saving me from breaking this keyboard.. bless you brother,

What if my mk270 keyboard is is connected to a desktop? Where is the dongo placed? I think it's in the mouse but I'm not sure.

Thanks Dude! I had already changed out the battery to no avail, but changing the USB location did the trick. Was about to throw away my beloved keyboard!

uygulamayı yükledim ama klavye gözükmüyor

Thanks. Unifying software works for me and keyboard paired.

Thank you, downloading the Logitech Options Software fixed the problem.

Thank you for referencing the Logitech unifying software - that did the trick - so helpful and kind thank you again

instructions on battery replacement weren't at end of video?

mine is connected and can type but the software cannot see the receiver? That's weird!

Thank You So Much Now I Can Play Roblox

Thank you ..... very very very much by seeing your video only I can fix my logi keyboard

NO FUNCIONA MI TECLADO. NOENCIENDE LEDTECLA DE ON/OFF. ¿COMO SOLUCIONARLO?

I had to remove the K380 keyboard from my Bluetooth Devices list, and then re-connect it, and that finally worked for me!

Thank you for your kind help, my keyboard is working now 🎉🎉🎉

how can you go to logitech software and keyboard does not work? wtf?

Logitech Unifying Software did the trick. Thank you.

IT WORKED!!! TYSM I LOVE YOU HAVE A GOOD LIFE HAVE A GOOD YEAR

Hi Todd great video but skip one point there is one more problem when plug unifying device the problem I cant see the device on the list I have a brand new K295 silent touch but the keyboard sometimes gone even I changed the batteries

Lol, I don't know if the software helped me just because I was doing the same thing earlier but regardless very helpful video! Thanks for the help!

It worked for me now I used the software method thank you

Thank you! I didn't know about the software. Worked great after installing that.

Thanks, last step worked. Good video