Most people don't get money, especially if wheels and zippers break off even if you take a photo. And you must show proof of missing items. Neha won't show you, she just content from other people.
Yes it does, this one was specific to Delta but - According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.
