I had no idea the main body of the bags were canvas and not leather! Then again I honestly have no interest in LV or other designer bags. But for some reason I love your channel and I think I've watched every video. There's something so relaxing about it. Oh, and I love Vincent. :P Thank you!
Kattzen it’s coated canvas, so it’s probably easy for someone who’s not familiar with the brand to mistake it for leather. Especially since the trim is leather.
Not all the bags are coated canvas; only the monogrammed ones. Even the Damier design is a monogram, it's got the LV name on it just more discrete than the original LV monogram. These are original luggage designs and canvas is actually lighter and stronger and more resilient than leather. It's therefore a popular choice even for a handbag.
If you order a lot online, they will often assign you a Client Services rep to follow up on your purchases. Also, when you have purchase history, you can call and be put through to a store that has a hard to find item. This is the best way in my opinion to find a Client Advisor when you live far from the boutique. You can text them and communicate with them- send that person your wishlist. It might be a great match, maybe not. I took me a couple of tries to find the right person for me. Just a tip for those that are not close to the boutique. Great video 👍🏼
I had an awesome experience with their repair shop. I had a bag that started to rip near the handle and took it in and asked how much it would cost to repair. They took it and sent it to be repaired. I got a call a few weeks later that they found many defects with the bag that was their fault and they told me they were going to replace my whole bag for no cost to me. I was floored. Couldn’t have been happier with them.
Amber Loecher , wow, yes LV repairs are excellent & I highly recommend too, I just started buying pre-loved ones, & the quality of the vintage bags are excellent too. Btw, hi Autumn Beckman, I’m new here because of your videos that’s so informative I started “liking” LV items . 😊🙂
Thanks for the info, I definitely learned a few things that I didn’t know. I love Etsy for charms and chains for my bags also. I have a couple trivia facts I read online and maybe you will find them interesting or maybe you already know this stuff.. Coco Chanel is responsible for the Alma bag. Back in 1925 she contacted LV to make day bag of the Alma Voyage, something that can be carried on a daily basis. The Alma bags went into production in the 1930’s. Audrey Hepburn is responsible for the Speedy bag. She contacted LV to make a smaller version of the Keepall that she could carry on a daily basis and the Speedy 25 was born and I believe that was around 1965. The Noe was created to carry champagne bottles. Four standing straight up and one upside down. Just some fun things I read on line and if I’m wrong about something, please accept my apology. Thanks again and stay safe!!!
A good friend of mine got a Neverfill MM LV from her husband for Christmas 2016. She recently took the bag back to the LV store because the LV canvass started coming off. When she called they told her they’d repair it but when she took it to the store they looked at it & said this sort of stuff never happens. Based on what they saw she got a full credit to get a brand new bag. She ended up getting the Graceful MM with the brown checker canvass. I thought of what you mentioned regarding the quality going down 👎🏼 That should never happen when you pay that amount of money! At least they were nice & apologized and made sure she was given a full credit that included the high sales tax we have out here.
I know I am here two years after you posted this but what a great video. Some info I knew, but lots I didn’t especially the tip about the boxes collapsing! I am not a regular shopper in LV and have only a few new pieces but have had great service except the very first time I went in ironically. It may have been because I was taking a vintage bag in for repair and the SA wasn’t interested in helping me because I wasn’t buying but you always remember those experiences. I say to my teenager that LV, Chanel, Gucci etc are just store trying to sell you things - walk in there like you belong, because you do!
Quality is down. That's why I'm looking for the pre-loved ones. I bought a 1999 papillon, a 2008 speedy and a 2000 pochette accessoire. They are all still in great condition and I'm so satisfy
@@AutumnBeckman I only have 3. All pre-loved. I'm scared off buying new. I don't want to deal with quality issues. I don't baby my bags , my bags are carefree . Besides, the preloved price is a lot more interesting . I really enjoy your vidéos. Bisous from France 😘😘😘
Very informative video Autumn. Fairly new subscriber here...binge watching! Just love your style of videos. The only LV store I've bought from is in Edinburgh Scotland :) Brilliant & very friendly service in there. Love from Scotland x
Autumn, thank you so much, this is a fantastic video, you did an amazing job. I learned so much. I am new to learning about these bags, and it was PERFECT. Thank you again! Hugs to your pup, I hope he's feeling better.
I’ve purchased online at the LV website like a dozen times and i’ve never had a problem. The one thing tho is that if you are not sure you want to keep an item, and you want to return it in store, pay directly with a credit card (not paypal). I bought a Montsouris online and decided not to keep it, i went to the store and they told me that PayPal purchases have to be returned via mail. Pretty annoying but at least the return label is covered by LV, so it’s free, just time consuming.
Thank you so much ! Loved this. I LOVE THE LV CANVAS! I cannot tell you how many people feel the need to tell me that Monogram bags are not leather. Ummm. Yep. I bought the purse I know. I love the vintage canvas. I toss my bags around. Get it wet. Eat greasy food near it. LOVE IT. Now the new canvas...I might be more cautious. Pre loved baby!
I typically purchase online or pre loved. This video was very helpful for me. I bought a bandeau a few weeks ago and they gave me a dust bag. I’m so thankful because I didn’t know they didn’t typically come with them. Side note: that leopard bandeau from the Stephen Sprouse collection I FINALLY tracked down on the preloved market with a price I was comfortable paying. It’s absolutely beautiful. Thank you for this video! 💕
Autumn Beckman have you tried requesting a repair online? Ive only had one repair experience sand i did it online. I have a key pouch with a missing hook and chain, LV fixed it for free. And they provide free shipping label for me to ship to them.
Thanks for all the info! I’m fairly new to Louis Vuitton and have started a few pieces in my collection. My 1st purchase 3/18 being a Delightful MM in DE print. I bought it pre-loved and it was made in early weeks of 2017, I had it for 2 weeks and noticed the leather trim was starting to come undone where it was seamed which was on both sides end of bag. I took it to my LV store (I’m in LA, CA) and I told them I bought it preloved and they had no problem sending it in for repair. They noticed themselves that the bag was fairly new and in pristine condition minus the leather trim issue. They said it would be completely complementary since the bag was only about a year old. They quoted me 6-8 weeks and to my surprise... was called in 2 weeks and 1 day that it was back from repair and ready to be picked up!! I was so impressed with the whole experience. Just wanted to share☺️
Wow! I'm glad you had such a great experience. Some stores won't touch a preloved bag. They use the excuse that they can't guarantee its authenticity. Pff. How they treated you and situation is how they should treat everyone.
Hi. I recently came from Paris looking for Pochette Metis & as expected, nothing in the whole of Paris available. They recommended for me to go every day that I was there because they get stocks every day but could not tell me what they will have. So in the 3 -4 days I was there I went every day. The SA even gave me a personal card & told me to give the card to the front in case there was a line:, and I will be let in right away without waiting in line. Nothing , so I ended up buying another bag: By the way all the 4 days I went I was offered any drinks I want. Champagne, wine; etc. The bag I ended up getting did not have the color I want at the Champs Ellysee store & the SA went out of his way to call another store & reserve it for me to pick up. Great service. I try to go every year to the same store & always got the same excellent service. 😍. Will go back again this May hoping to get Metis this time.
Great and informative video!! I just want to add that I've taken a pre-loved and very vintage speedy to a boutique store (inside a Neiman Marcus) that needed a new zipper. The bag was from 1982 and they didn't ask where I got it, but I told them it had belonged to my mom. They did a great job with the repair and charged me $90. Recently I took in a vintage wallet that needed a new snap button and this time I didn't say where I got it and they didn't ask. It was at a standalone, larger store and the only thing they did do is pull out a very old catalog to try and find the name of the wallet. I believe it is the Elise wallet. I sooooo wanted to look through that catalog myself, it had all of these vintage pieces in it and was thick like a phone book. I'm still waiting to get my wallet back, and so far it seems as though there won't be a charge, maybe because I bought an SLG that day?? I also got an agenda hot stamped and will hopefully get my one and only luggage tag hot stamped when I go back to pick up the wallet. That leads me to a quick question - I know you've mentioned before about the clear as mud policies that are in place when it comes to purchasing luggage tags, but do you or anyone know if those little key bells or clochettes are available to purchase on their own? I think I've seen them hanging off of Alma bags and a couple other style bags, but I would love one for my Speedy B in the DE print. Thanks again for the great video!!
So much information delivered succinctly I have bought online almost exclusively My only problem was I got a dirty dust bag once I did not bother with the return
love your channel, I have a petite noe epi leather yellow bag and also a LV Lussac black epi leather bag, both bought from ebay ,regards Helen from Australia
Been contemplating buying my first Louis for a longtime, I find your videos extremely helpful as there are no stores within an hour and a half of where we live! Now just to decide what I’m getting first! :)
Hi Autumn, great video, you covered all topics so well! I've had three bags repaired this year, and it seems that it depends on the kind of repair that needs to be done that determines whether the bag is sent out of the store. I had the straps rrplaced on my cabas piano and a vintage Saumur, and both were sent out. From what I understand, they were sent to one of the factories here in the US. I got my bags back within three weeks even though they estimated 4 - 6 weeks. I had a strap rrplaced on my looping mm this week. I took it to the boutique last Saturday, was told that it could take 4-6 weeks to get the part, but the repair would happen in store, and got a call a week later saying it was ready. Two of the bags were preloved. I had no trouble getting the repairs done, but when you give your name, the SA does look for your purchase history. It doesn't seem to matter if your history includes that item. I have been very satisfied with my repairs. My looping mm looks brand new. All three strap replacements cost $125 each. A small price to pay to keep using a beautiful bag.
Really great and informative video! You have sparked my interest in LV again, and I have been bitten by the bug! Just received my first pre-loved bag, with another on the way! I have been binge watching your channel in recent weeks and I am always impressed with the quality of your videos and the information provided! Thank you so much!!!
Great video! I have been collecting for several years and I think that an additional way to be informed of new releases and limited editions is to develop a relationship with an SA. My SA often texts me pictures of items she knows I will like and lets me know when things are to be released. Between her and IG posts, I feel am always knowledgeable about new items and limited editions.
I come from your video about your experience trying to get a stamp... And I seriously would have abandonned LV after that, especially with what you're saying here about their problems in quality lately... the politics they practice are just not something that I can accept or get behing :o But your videos are great and your voice is very soothing
It’s not that the champagne is expensive. It’s usually for special occasions such as birthdays, anniversaries, etc. or you have a SA that loves you. Also once the champagne comes out most people who see that will request it too. So it’s not common to bring out champagne
Anna Pham my first visit my SA brought champagne when I told her it was going to be my first LV bag purchase. I was thinking over all the bags we reviewed and asked if I could have five minutes to think about it. She brought me champagne and Perrier. Such a sweet lady! I will definitely be returning to see her.
Thanks for sharing! I love LV and yet I found out so much more from your video! Oh, and if I were your student; I'd be paying attention to your lessons all the time ☺️
Autumn , thank you ...this is a great video I am a newbie to LV. I have ran into a few hiccups ordering. I was on a wait list for approximately 3 months. I finally got a call that my purchase was in😀 to later find out that it’s not the right bag🤬 The SAs can be rude bc they are prejudging you and they later have the stupid face when they realize you have purchased not 1 but 2 bags. I purposely don’t dress for their store. Oh well, I agree with a lot of what you are saying. Their in store customer service needs work. I personally have no problems ordering online. I am interested in preloved bags but on some of the site they’re too expensive. I’m not rich either. I save and make my purchases wisely.
I'm from Melbourne Australia and had my first experience in a Louis Vuitton store the other day. I was super nervous and thought I'd be looked down on but I had the most amazing sales associate assigned to me. He was so helpful and polite I was so surprised. I'm not sure if it helped that I knew exactly what I was looking for and he might've been impressed with my knowledge but he offered my friend and I am option of a glass of water or juice and even encouraged me to take photos of myself in the mirror wearing the bags! He actually asked my name first, I can't believe what an amazing first experience I had and I'm so glad I got his card, I told him I'll definitely be returning to make my purchase with HIM! 🎀🎀
Excellent video I love your sass/assertiveness I agree w you if you’re spending your money ...the full Experience should be provided Thank you for sharing
Great video, Sales Associates are usually paid Sales Per Hour Quota - in retail 40 years, purchased from Amazon (New) received original dustbag, but not the box - bought preloved from Luxehd received their dustbag, but they give the option of paying thru Amazon so I felt better about buying the preowned and might help you if you ever shopped from Amazon - no stores in my area
I've always loved LV! It is quite addicting to collect. It's just sad that yes, I agree with you, about their quality. I have noticed that I've been going back to the store for quality problems about the pieces I bought a week before. I wonder if they were the same pieces shown to me when I bought them and were switched to an older one or a more worn out one, while they were wrapping it behind closed doors. ( Because I usually inspect the item before I decide to purchase them. and I could not believe I missed it the first time!) Gosh! I hope not! Good thing I notice them immediately once I unwrap them at home. I mentioned this problem to my My SA and she told me, "just bring it back, we'll take a look at it and see what we can do about it." So wish me luck!
Ha, ha, ha! Puffy bits. By the way, it took me FOREVER to get to sleep last night because I kept worrying that when I opened my eyes there would be a witch in my face saying, "boo!" ;D
@@AutumnBeckman I thought it was normal when i told my mom she told me about a poltergeist she had as a child! Her mother was abusive and the poltergeist would do things to get her and her sisters in trouble like one day all the cabinets opened and the dishes started flying off the shelves and all broke and obviously their mother didn’t believe them! One day she was reading in her room and there was a green face looking at her through the window! She also woke up one night when we were living in seymour to a black figure with red eyes watching her!
I will tell you my reason for only buying Louis Vuitton bags is that my sister had her bag lining replaced for free two years apart by Louis Vuitton. they did send it to Paris and she did have to wait but they would not take her money❤️The reason was mold in the lining because of humidity
It is rude to correct someone's speech or pronouncement of words, especially when they are correct! Please excuse ignorance! Thank you very much for sharing your accurate knowledge.
i think ive now bought enough that i dont even care about the ribbon or things lining up.. hahaha love your video though :D (love all ur videos indeed)
I love your videos!!! Great information. I always get offered champagne here in Austin...even from my first purchase. So, next time you’re here, let’s meet up at the domain and have some yummy LV only Moet 💕🍾
Hey. I am new to LV and have watched lots of your videos very helpful. Question for you. I have seen some LV videos about carbon pro or Apple guard to put on the untreated leather. Any thoughts? Do you recommend?? Seen some videos say to do it and some don’t so don’t know. I want a Damier Azur print so worried about that print and leather
Autumn I had a question for you - how many more bags or other LV items are you planning to buy and is it ever possible to have enough? I think it could become an addiction (at least for me) if I let it!
hi autumn awesome video I did not know a lot of the aspects you covered. Btw I was under the impression vacchetta was not the canvas, but the leather part of the canvas bags (vacca is cow in Italian, so it should be cow leather). I also think only real leather can patina, so the canvas part of the bag should not patina at all..
Autumn...I love your videos.....so much so that I was at the Houston Galleria today and made my first LV purchases! Pair of shoes, sunglasses and bracelet! I blame you Autumn :p
Autumn Beckman I just got back from the LV Galleria. Did some major damage! I was only going in for some sneakers (I'm a guy).....ended getting my first LV backpack plus the shoes! It's the Michael in Damier Graphite. And of course when asked if I wanted something to drink I said CHAMPAGNE! LOL
Autumn Beckman Thank you so much. I followed your advice and got myself a very nice sales associate. I keep in touch with her and she’s wonderful! Did you ever get your champagne?
Great video again, it's so interesting to hear shop experiences from other LV stores. I don't have a LV store in my city, but I can call my sales person and she tries to get the item from stores where it's available. Works fine. I have also a question, nobody can answer. Do all the LV Bag Charms made of canvas or metal have a date code too, or is this a thing they only do on bags?
My two round canvas bag charms (Kusama dots and 2017 penguin) both have date codes stamped into the back of the canvas. My metal Facettes charm has 2 codes engraved onto a little metal tag but I'm not sure what those codes are. I don't know if ALL charms have codes but mine do and I would guess they all would unless they're before 1980, which is when LV started putting date codes on the handbags.
Great video! Can i please add some from experience? 😊 In south east asia, they asked for my information at the five countries i bought items from. I'm guessing they don't have regional database. And i just returned my victorine wallet because the mid section where the wallet folds had an adhesive mishap that caused it to open up. It was small but it could rip open eventually. The SA first said that it will be sent to Singapore (that's the flagship store SEA, i guess) for assessment and repair. She initially quoted $270 to have it restitched. I almost lost my cool because it was a 2 week old wallet and i got it from that store. The manager came and figured out that it was glued on so no charge. I told her, I'm not paying still because the wallet should last me at least a decade. It will take 1 to 2 months before i can get it back so i will find out soon how it went. In all fairness, the SA asked me if i wanted to have a new one but i have a hot stamp on it and i don't wanna be a diva and so i said i just want it repaired.
Its a long video. But i enjoyed watching it 😇 in all my purchase in louis vuitton. They never put a blue ribbon in it. And no card of SA too... hmmm i wonder why. But good thing my SA is really nice and he messaged me right after i had my first purchase. And i still have his contact whenever i have an inquiry, yes people at louis vuitton are so nice 😇
In your opinion, if you had a choice of getting a Neverfull gm in damier mm or gm, which is better, second neverfull mm vs graceful mm, which will you prefer? I m asking as I was so sure to get the neverfull gm, I already have the monogram in gm, I then saw gracefull mm n that started my confusion as it’s beautiful but am scared of the hardware tarnishing n reviews on the handle does not sound so good. But Neverfull go for long time and I m a big girl type but I was thinking graceful will be both casual n professional. I m confused, please help
Thanks for your videos!:) I'm just concern if it is advisable or okay to use plastic bubble wraps inside the bag esp when you are just storing the bags:) I want to keep mine in shape while I store it and use some papers to tuck in it, but was thinking maybe it would be easier to use plastic bubble. ?? hmm
Hi Autumn (and anyone else reading comments), I feel like I recently saw an LV bag that had side zippers, but I don't know if I dreamt that or what, because I can't find a single bag like that now. I'm thinking it was perhaps a hobo bag style, but again, I've searched and googled and find nothing. When I say side zippers, I mean a single zipper that runs top to bottom down both sides of the bag. Does this ring any bells for you? I figured you'd be the one to ask! Thanks for any insight... it's much appreciated!
I get treated nicely when I visit Louis Store (Union Square, San Francisco) for repairs they have offered champagne while waiting but I always ask for sparkling water instead, since I am usually visiting during my work lunch hour
The RealReal does not post or give you the date codes of Louis Vuitton bags. I find this bothersome because Yoogi’s closet and Fashionphile does either include photos of the date codes in the bag or will post it under detail. personally I would never buy a Louis Vuitton bag without checking for the date code.
I don't think there's any special name for the chains. There are some chains called extenders but I'm not sure if that's what you're looking for. There are also third party chains that look like LV which you can purchase from etsy or ebay.
@@AutumnBeckman TY Autumn, you channel is so helpful to learn from. Yes i guess i meant you can get a horse to hang or a scarf, i was looking for a chain that says LV, flower!😀
Store expérience at LV's boutique . Back to summer 2003 in Lille , North of France. I was ready to spend 600 euros for an épi Noé. Yes the price at that time was very much lower than today. I wanted to try other bags to make sure that I would make a right purchase. The lady, she said to me " Ma'am, you touch everything in the store, but you won't buy any of them. Sorry you are not allowed to stay here". I was 6 month old pregnant, I was so sensitive, I was hurt by what she said. I walked out of the door without saying goodbye. Since that time I don't want to enter any of LV's store......
I'm so sorry you had such a terrible experience. That's awful. Louis Vuitton is a store with products for sale like any other store with products. They should always treat customers with respect.
