Luxury Nightmares: My Rant Against Hermes, Dior, and More

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#luxurylifestyle #handbagholic #luxuryfashion
Today I am discussing the downturn of luxury, if luxury is dead, and ranting about my issues with several brands including Hermes, Louis Vuitton, Dior, and more! After yelling at my camera for an hour and a half, I've edited this video to under 30 minutes to share my experience with faulty luxury products, luxury warranty and aftercare services, and in store experiences.
I am discussing which brands I feel still are the best in luxury and which brands I will no longer buy from. Let me know your thoughts below and if this video interests you check out some other similar videos from these creators:
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15 сен 2024

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Комментарии : 121

@calvin7592 Месяц назад

Tarnishing on the trunks is to be expected because it’s a heritage piece. It’s solid brass, not coated brass like the bags. It’s not supposed to stay shiny. If that gives you peace of mind!

@accountingforluxury Месяц назад

That actually does help a little bit! Thank you!

@AnUrbanGypsy Месяц назад

Exactly. Coating brass and silver to keep it shiny, cheapens it.

@accountingforluxury Месяц назад

This is why I love RU-vid 💙 I learn things :)

@idaranwa4370 Месяц назад

Too bad Louis Vuitton staff didn’t tell you that since it is their products they should have explained it to you.

@missopinionated0000 Месяц назад

.. holes in the blanket seems to be from MOTH. !

@accountingforluxury Месяц назад

That’s what I’ve been told but I have a hard time believing it… I’m looking into some restoration services in Japan currently…

@missopinionated0000 Месяц назад

@@accountingforluxury yes, you need to buy moth wooden balls they are the best.. will kill it for sure .. sooo pity for your blanket :-(

@accountingforluxury Месяц назад

I actually have some in my sock drawer and cedar hangers in the closet. My cedar chest beside the blanket is open back cedar panels I assumed would be enough.

@bobabobaboba1303 Месяц назад

It may have been Moths at the Hermes store you got.

@missopinionated0000 Месяц назад

@@bobabobaboba1303 LOL !!! for sure NOT

@cap4life1 Месяц назад

Holes in the middle of a fabric item indicate moths. Moths are insidious - you won’t see them and unless the item is inside the cedar chest, it’s still susceptible. There’s really nothing anyone can do to restore the fabric once there’s a hole. You can only darn it. Also H will never give free cosmetics, but they’ll give free samples. About names - social media will have a different name for bags than what the brand uses. For example, the Chanel Kelly bag is actually called the Chanel Nano shopping bag.

@accountingforluxury Месяц назад

I had really thought they’d darn the holes. I’m currently looking into a reputable place to have this done. I get the social media thing on names because we do that, but it’s when brands name like 10 bags the same thing that I get annoyed 😂

@idaranwa4370 Месяц назад

I don’t understand why Hermes didn’t just replace the blanket!

@pattywilliams788 Месяц назад

Preach, Victoria! Before I retired, my specialty was customer service (retail, education, call centers, surveying and interviewing for a university study on aging) so I know the importance of taking care of customers. It burns my hide when I get less than competent customer care in person or over the phone. If your business is dependent upon people buying your products or service, then it should be a no-brainer. I really enjoyed this video and your take on the subject. You should give a master class, lol.

@accountingforluxury Месяц назад

LOL we’ll thank you for the endorsement! In all honesty one of my dream board goals is being someone who does a Ted talk or a masterclass!

@o.m.6374 Месяц назад

For clarity, the Dior handbag that is at the centre of the current polemics is the Dior Book Tote, which is made from canvas, and has always been an overpriced and overexposed product. I had the opportunity to watch craftrsmen create a leather Dior handbag from beginning to end, and the quality of the material and the quality of the artisanship was impressive,. Watching the process did, as you said, help to understand the reasoning behind the price tag. But there is a limit to that as well. I once asked why the canvas tote bags were so expensive in comparison to their leather, handstitched counterparts, and the reply was that the canvas itself was made in a special way using special threards for the embroidery, etc. However, the embroidery on the canvas tote bags were not made by hand but by machinery. So, while it is fair to seek justice and transparency. and make people accountable, one product does not the rest of the product line make. Having said all that, true Luxury for me has nothing to do with brands, but with the quality of the material and craftsmanship.

@accountingforluxury Месяц назад

For liability purposes I wanted to minimize any details or opinions on this that I currently share. It has dimmed my love of my vintage lady Dior that I adore, but I want to see more before I buy more. Regardless of the alleged allegations I’ve always felt the book tote was over priced so no risk of me buying that bag ever 😂

@idaranwa4370 Месяц назад

Thank you for sharing this!

@ameliarosescloset 29 дней назад

Just finished this, how they treat us and the customer care definitely defines the ‘luxury’ of the experience

@accountingforluxury 29 дней назад

It really does make the difference

@user-chloe8259 Месяц назад

Omg you are projecting everything that’s been on my mind for the past few months!!!! We aren’t asking for much! Just that pieces that are $000s aren’t damaged and ruined upon arrival !

@accountingforluxury Месяц назад

Yeah this was me venting for myself and hoping it resonated with others 😂

@user-cz5jw5iz4n Месяц назад

None of the gold hardware on any of my LV bags have tarnished and 2 of them are over 20 years old, so LV still remains my favourite. I also have had 1 returned for a full refund and another exchanged with no questions asked because I wasn't 100% happy, so I don't agree with the criticisms levelled at Louis Vuitton

@accountingforluxury Месяц назад

My vintage pieces I’ve had no trouble with. It’s the newer ones. A lot of people I know have no issues but I’m just a bit unlucky apparently 🤷🏻‍♀️

@idaranwa4370 Месяц назад

@user-cz5jw5iz4n: Every one has a different experience with the brand. Unfortunately, LV is not consistent across the board which is sad really… But she is speaking about her experience with the brand.

@aprilshouseofflair 5 дней назад

Preach!!!! I 100% agree. I had a HORRIBLE experience with Hermes that really tarnished my idea of the brand in a big way. And I am way past tolerating anyone treating me as less than. At these prices it’s crazy town for brands to even begin to act this way IMO. Nice to hear some brands that have done right by you as well.

@aprilshouseofflair 5 дней назад

I will add one more thing because it plagues my wool and cashmere pieces - I have never seen a moth in my house ever yet my sweaters were coming up with holes. I have however seen silverfish in my house which as it turns out also eat these fabrics and probably caused the holes. Might be another culprit 🤷🏻‍♀️ BUT that said, Hermes should have just replaced the blanket and been kinder about the whole thing.

@accountingforluxury 5 дней назад

I’m putting a pause on Hermes right now because Nashville is finally getting one next year!!!

@accountingforluxury 5 дней назад

@@aprilshouseofflair I would have even been happy if they’d offered a repair with a fee. It was keeping my blanket for so long with no solution that upset me the most. On the positive side I’m actually using the blanket now 🤷🏻‍♀️

@carlacameron4055 Месяц назад

Those companies should stand by their products. The items cost to much to have flaws. They make enough profits to replace your pieces and have a proper quality assurance department. Some brands that don’t charge as much for their products have better return or repair services.

@accountingforluxury Месяц назад

Exactly!!! Something that would have cost (actually cost LV) maybe $100 max total on both issues will cost them soooooo much more over the span of my life for poor quality. It’s the number 2 reason I didn’t get a P9 speedy (the number one reason being the crazy price 😜).

@idaranwa4370 Месяц назад

@carlacameron4055: Well stated! I was thinking what you said. This is very disheartening to hear.

@Roxas9822 17 дней назад

While some quality issues can indeed be addressed, it's important to recognize that not all repairs should be expected to be free. For instance, if a necklace clasp breaks due to normal wear and tear, it may not be reasonable to expect a complimentary repair. Similarly, admitting that you broke your sunglasses suggests that the responsibility lies with you, and thus, the company is not obligated to fix them at no cost. It appears that you are expecting the company to offer free repairs for all issues, which isn't a sustainable business practice. Companies have to pay for labor and parts to repair items, and offering unlimited free repairs isn’t feasible under the guise of good customer service. I find this perspective in the video quite disappointing. 😢😢

@SMR218 Месяц назад

I agree, Luxury brands need to hold themselves at higher standards. What Balenciaga did was dumb, just the opposite of high standards. Dior, needs to match what they show us on their videos, with what actually happens in some of their workshops. I’m sure they are not alone in that category. Loro Piana had similar issues with underpaid workers in Peru. Hermes does not treat customers very nicely. If you are a new customer walking in, good luck! I haven’t had any issues with Chanel, Celine, Gucci or LV with either quality or the way a was treated at the store. I only had good experiences with those brands.

@accountingforluxury Месяц назад

Celine I have wonderful experience as I do with most Watch stores (minus AP). Bvlgari I’ve had fantastic service in though I’ve never bought anything. Gucci is hit or miss with me. YSL in Nashville is great but my Hawaii and New York experiences weren’t as staff was rude. Tiffany in New York has always been top drawer but Nashville’s selection isn’t great. David Yurman is always fantastic. Valentino and Christian louboutin and Jimmy Choo is always great. Gucci and LV are hit or miss. Dior the staff are never overly educated imo. Prada same thing but I think a lot of that is down to bad product naming. Ferrari is top of my list now so check out next week’s video to see why 😉

@livingluxwithmeredith Месяц назад

Embrace the tarnish. I love the tarnish, it makes the trunks look like the heritage pieces they are. I think they look funny when they’re high shine.

@accountingforluxury Месяц назад

You should not be up this early on vacation 😂

@livingluxwithmeredith Месяц назад

@@accountingforluxury jet lag. 4am was wake up time!

@Jploveslv Месяц назад

Holes in the blanket would give me anxiety up the wazoo

@accountingforluxury Месяц назад

Glad I’m not the only one!

@PurrFectLuxuries 26 дней назад

I beg to differ here on one Luxury Brand in particular, and that is Dior. Have you ever set foot in a DIOR boutique? I’m only asking because I have only ever been in one in my life at is was in Atlanta and I’m from Arkansas, so it’s safe to say they “don’t know me!”. However, at the DIOR Boutique in Buckhead in Atlanta, I was treated like royalty!! This was in November 2023. They served me a light lunch with dessert because they knew I had just gotten off an airplane. I was served champagne and was helped and visited with by the entire staff and had not just one but two SAs assisting me. And this was way before the alleged scandal you spoke of. It was by far the BEST luxury shopping experience I have ever had, ever! And I’m no novice, my first luxury purchase was from the flagship Louis Vuitton store in Paris on the Champs Elysees in 1989 and have shopped luxury in most all the major luxury boutiques ever since. I personally have never understood the “Chanel vibe”, I guess “snobbery” appeals to some people and I’m just not one of them. So, unless you have “insider information” about their scandal? You might want to tour one of the factory’s of the major players and also you need to realize that Dior was not too long ago acquired by Louis Vuitton. But please NEVER throw shade on the real life human beings that provide the finest customer service on the planet!! Not cool especially if you have never been in a boutique for yourself!

@accountingforluxury 26 дней назад

I’ve been to multiple Dior boutiques and I’ve not been overly impressed. I’m glad you had a great experience. When it comes to the scandal, there are a lot of pieces of information we don’t have as consumers but the pieces we do have don’t have a good look. I’m not saying I will never buy from the brand (I love my vintage lady Dior) there are too many other pieces from brands that feel more luxurious to me currently.

@dumbnhung Месяц назад

I recently purchased some sunglasses from Coach's website and I totally f'ed up the address... wasn't paying attention, some info auto-populated incorrectly, the address was wrong and I didn't notice. They sent it and it was 'received' somewhere (don't know how as the address didn't exist). I called and they weren't able to replace the glasses as they were now out of stock but they did issue me a credit towards anything else I wanted. At no time did they insinuate that this was my error (it was) or make me feel less than. They went above and beyond and I will continue to shop from them.

@accountingforluxury Месяц назад

That’s really amazing they did that!!!!

@kwokmingng4548 Месяц назад

The brands are expensive because they have more than 5 shows in a year and they invite international pop idols with 1 st class and hotel, the cost will go to consumers..........

@accountingforluxury Месяц назад

Yep… along with wanting profits to continue to grown and increase.

@idaranwa4370 Месяц назад

Remember these brands are selling a dream…

@murielleaendekerk4601 Месяц назад

Customer service in Delvaux is impeccable! Repair is so much cheaper than Hermès. Full bag repair is only about 310€. For my last bag repair I only paid 110€ and it looked brand new. Repair of an SLG was 40€. In Hermès I paid 2500€ for the repair of two bags... New dustbags were included in all repairs and everything was bought preloved and not new from store. I love wearing Delvaux because of the amazing quality!

@accountingforluxury Месяц назад

Interesting!

@suzannehall5200 Месяц назад

I have only bought 2 bags new from the store. They are LV and one has quality issues. After a year the surface of the leather started coming off. They said it was normal wear and tear and would take no responsibility. If I had been a world famous RU-vidr they would have replaced it but for normal people like me they just fobbed me off. It was a bad experience and I will never buy an LV bag again. I bought most of my bags preloved and they are fairly old and the only one I am not particularly impressed with the quality of is the YSL Lou Camera Bag. It’s not bad but I expect better from a luxury brand. I also have a Gucci Marmont Camera Bag and the quality of the leather and construction of that one is far superior to the Lou. The Marmont feels like luxury as soon as I touch it, the Lou doesn’t. I will be keeping the Lou because I love the style and colour but I am very glad I didn’t pay anything close to retail price for it. Sorry, I know you love YSL but that has been my experience.

@accountingforluxury Месяц назад

I will say older Lous were not as great of quality, but modern ones are amazing. I have beat mine to death and its still butter soft and holding it's shape perfectly. that being said ones I've seen in department stores are almost like seconds quality and its really weird.

@suzannehall5200 Месяц назад

That’s good to hear because it’s so pretty and one of the few camera bags out there that is not tiny. I really like the size.

@accountingforluxury Месяц назад

My mom has an even bigger one from Prada but it’s a bit bulky for me 🙈

@HandbagDiva Месяц назад

Brass tarnishes, it’s normal! Buy some Brasso or Barkeepers Friend and apply with Qtip and rub with a cloth. As for the blanket it could be moths, I’ve found moth holes without ever seeing a moth. I’ve never had an issue with any luxury boutique or item, things have always been made right.

@accountingforluxury Месяц назад

It’s like in the last year everything is falling apart on me 🤷🏻‍♀️ good tip on the brass cleaner. I have some for my Baldwin brass candle sticks. I know it will turn but coming turned I did not expected.

@beautygirl9981 Месяц назад

Hermes shoes and boots fall apart and are exceedingly uncomfortable.

@accountingforluxury Месяц назад

So far my shoes have held up great but it is interesting how many people I’ve heard from lately upset with Hermes quality… I may need to do a bit of investigation and a follow up video 🤔

@BegolliCollini 26 дней назад

I love you so much! I recently just found your kislux and i’m in love!! Your videos are so fun and you energy is just MWAH! keep living your life

@accountingforluxury 25 дней назад

💙

@AnUrbanGypsy Месяц назад

I’m so sorry you feel this way. Crappy Customer Service aside, that’s inexcusable, or dodgy stitching, I do think Companies should let people know what to expect with their product but I’m not sure SA’s are even aware half the time. Many luxury things need treating like a newborn 😂. Tarnishing of metals doesn’t mean it’s of low quality, it’s the nature of the metal when exposed to air and light. If you had a full silver dinner service you’d have to polish it a few times a year, like in stately homes of the past. Silver polishing is a dirty but necessary job if you want things to look pristine and it’s the same with brass. People would polish brass door hardware, the knocker and letterbox. The LV trunk will need regular polishing to maintain its shine if that finish is important to you. Or it needs to be electroplated which actually cheapens it, same with silver. Cashmere is notorious for attracting clothing moths and you are very unlikely to see them as it’s the larvae that eats the wool at night and leaves signs of their destruction. They love natural fibres. Little holes in T-shirts or sweaters that look like they’re caused by the car seatbelt rubbing or snagging in the washer. The tiniest dropped crumb that we can’t see, the tiniest spot of sweat, they will find. Cedar can definitely help but needs to be sanded every 12 weeks or so to release the fresh aroma the moths hate so much. I’ve lost several pairs of cashmere socks to the damn things 😢. I’m surprised they didn’t offer to fix the blanket though because I’m sure they could do that.

@accountingforluxury Месяц назад

I knew the brass would tarnish but was shocked it came tarnished. Like you pointed out though the trunk hardware isn’t plated. I grew up with my mom polishing her silver service pieces and we had silver on some of my show tack my dad polished every horse show. It was just you don’t expect new hardware to be green 😳

@jennifermcgee8621 Месяц назад

David Yurman customer service and quality is second to none. I continue to buy from there. I stopped shopping at Tiffany years ago. The quality is not there anymore. Same with Louis Vuitton.

@accountingforluxury Месяц назад

Exactly! My more recent tiffany isn’t the same as my older tiffany. Neither is my LV. My Yurman however? Still amazing :)

@DianeRS66 Месяц назад

That is odd with the blanket. I have 2. One is fine. The 2nd one started fuzzing and pilling at a ridiculous rate immediately. I took it to me SA. She shipped me a replacement in a week since I live in a different state.

@accountingforluxury Месяц назад

My SA said neither she nor the manager had ever seen anything like what happened to my blanket. Really glad your SA was able to get you a new one!

@idaranwa4370 Месяц назад

@DianeRS66: That’s what’s supposed to happen. It should be expected! That’s great customer service!

@elizarosalind 13 дней назад

Those are moth holes, I keep my cashmere jumpers in zip moth bags just because it isn’t worth the risk for a material that is so expensive. It is such a shame though as a blanket is something you want to keep out of course 😢

@accountingforluxury 12 дней назад

😢😢😢

@accountingforluxury 12 дней назад

Where do you get moth bags from?

@sams3015 Месяц назад

3:39 I never thought we would live in a world where “wonky flaps” 🤣 would be used to describe luxury bags but this is world we live in. I feel Chanel is just trolling at this point

@accountingforluxury Месяц назад

For real 😂

@GigiHoly Месяц назад

100% moth spots, they prefer the luxurious blankets 100% they eat the fluffs definitely. The brand can't do anything about it. Buy moth traps place it under your bed or desk, cupboard and you are going to be shocked. 😢

@accountingforluxury Месяц назад

Thanks for the tip on traps!

@GigiHoly Месяц назад

@@accountingforluxury they did this on my Chanel blanket unfortunately and my Max Mara cashmere beside it was untouched by the bastards. 😂

@accountingforluxury Месяц назад

@GigiHoly that actually makes me weirdly feel better they they are picky 😂

@Chunkyshoesuk Месяц назад

Louis should replace your ruined shirt as well as your bag strap!! No disrespect to factory workers in the slightest I strongly believe they’re extremely skilled but I cant imagine they get treated or paid like ‘artisans’ and think its funny how people think of a worker making something for shein as different to someone working for one of these lux brands. I bet there isn’t much difference prob the same people making stuff for both

@accountingforluxury Месяц назад

Yeah it was my favorite white summer go to shirt so honestly was mostly bummed over the shirt. The glazing issue is why I never bought a Pochette Métis.

@Chunkyshoesuk Месяц назад

@@accountingforluxury Thats really bad. They should be pro’s at glazing its on almost all the bags. You must have been fuming! Sometimes I think cheap brands have better quality. Never had a glazing issue with a zara bag

@accountingforluxury Месяц назад

Sad part is I’m still more tore up over the $30 shirt 😂🙈😢

@Chunkyshoesuk Месяц назад

@@accountingforluxury somethings aren’t easy to replace especially if you really love them

@KennethKent-m3p Месяц назад

I’m quite happy that the only lux brands I really bothered with, or have, are LV, Hermes, Cartier, and Tiffany. Having said that, I did make one YSL purchase, but I won’t pay $3,400 for a tote bag. There’s a Loewe tote I drool over, but no, not going there. Tiffany and LV are kind of done as I’ve purchased everything I was interested in, and yes, the quality issues with LV are insane. They raised their repair costs to encourage the purchase of a new one, and that’s not good either. David Yurman’s customer service is stellar as they tracked down a piece I wanted and had it sent from a store. Cartier is fabulous, but my local store is small and limited in offerings and forget any VIP gifts. Hermes just pisses me off in general. I want to replace my Calvi card holder, and do they have any real color choices? They did for Christmas 2020, but it’s been crap ever since. For a Calvi? They’re the simplest leather item they make. Luxury may be dying, and it’s their own fault.

@accountingforluxury Месяц назад

I think you might like me next video about a really surprising luxury brand! Yeah getting a Bastia or a calvi in store is a nightmare. Waited a year for a calvi duo and finally just got Rod from the lux theory to track me down a new one.

@KennethKent-m3p Месяц назад

@@accountingforluxury Crazy when the simple things are hard to get. If nothing else, they’re entry-level items. I’ll check out Lux Theory. Thanks!

@accountingforluxury Месяц назад

@KennethKent-m3p he’s fantastic. He found it for me in less than 24 hours and really about what I would have paid new in store.

@itsmirabisa Месяц назад

Ahh i was just there yesterday for an alteration and was peeking at the blankets!! I think i found one I finally like but this is freaking me out! No way I’m spending over a grand on a blanket that has HOLES. Insane. Thank you for this! Also +1 to David Yurman, i just got a replacement and repair from there and they went above and beyond with it. On another note, YSL has SAs??? I need more info on this because they’re one of my favorite houses

@accountingforluxury Месяц назад

Sam Barnes in Nashville is the best! He’s legit the whole reason I got into YSL in the first place. +1 (931) 607-8742

@itsmirabisa Месяц назад

⁠@@accountingforluxurybless you! My mom lived in Nashville but just moved back to Texas last year, otherwise i would be all over that! I’m based out of NYC and I’ve only had experience shopping ysl vintage and in soho. Didn’t like the soho experience at all, so i’m hoping I’ll have better luck closer to Madison ave since all my shopping experiences there have been divine. Glad to have found your channel and thank you for writing back! :)

@accountingforluxury Месяц назад

@itsmirabisa I felt the people at the 5th Ave store were super pushy and didn’t listen to me when I was in the store (I’m interested in lizard and ostrich but I don’t want python, alligator, or crocodile, and the SA continued to only pull python, alligator, and crocodile 🤦🏻‍♀️) but Sam can ship anywhere, do virtual appointments, etc.

@cathavenicethings Месяц назад

Yes! I'm seeing Stanley x Love Shack Fancy unboxings and I'm like: WOW! Super cute packaging with a fancy protective box! What looks like a very plush dust bag! DANG! Beats the pants off some of the fancy purchases that I've had by a mile! I had one bag show up from a department store where it was so poorly packaged that the dust bag had color transfer from the trip. I was actually lucky the bag was still in the shipping box as the box was ripped on one side during transport--part of the issue might have been damage while in transit, but part of it was that the shipping box was not sufficient for the bag. All luxury bags should be double boxed to avoid possible damage during transport. Anyway, apparently sometimes a $65 mug is treated so much better than a luxury bag!

@cathavenicethings Месяц назад

Also, I really liked your video! Preach!!! 🙌

@accountingforluxury Месяц назад

Department stores are some of the worst for this!

@accountingforluxury Месяц назад

thank you!

@carrino15 Месяц назад

The tarnish happened to my Birkin rose gold hardware. Kinda disappointed for the price, buy it is so little that i can live with it...and it makes me relax and not being to anal about using it...

@accountingforluxury Месяц назад

Oh I’d be very upset over the birkin hardware! I’m at least not worried about getting fingerprint on the hardware every time I open the box 😂

@carrino15 Месяц назад

Yeah, but the hardware is not too difficult to replace. With Birkin/ Kelly, it is the handles that is expensive to replace.

@accountingforluxury Месяц назад

@@carrino15 I know someone who’s belt buckle tarnished quickly and they replaced it. Have you asked about the bag’s tarnishing?

@AnUrbanGypsy Месяц назад

Buy a gold or silver polishing cloth from the jeweller and that should remove the tarnish. You just have to give it a bit of TLC. It’s not a sign the product is inferior, quite the opposite. 😊

@accountingforluxury Месяц назад

Actually have both brass and silver polishing cloths. I have some very old brass candle sticks I have to polish occasionally.

@devonneshort4749 Месяц назад

New sub love your channel I agree the quality has gotten bad at least they can offer customer service🤔.

@accountingforluxury Месяц назад

So glad you’re subbed now! Yeah customer service really should be better…

@AreYouKittenMeRtNow Месяц назад

I LOVED this video, my first time here and I’m subbed now! However… with the greatest respect, that is almost definitely moth damage 😬 and you are very unlikely to know that you have them until it’s too late. They’re small and devious and if I were you I’d make damn sure there are none in your home! If wool isn’t stored IN a cedar chest or with other active precautions you can have big trouble in a hurry. Now, it’s possible it came to you that way… but who knows at this point right? Of course this doesn’t excuse the other poor treatment you received, but I’d bet my bottom dollar that moth damage did you in there 😢

@accountingforluxury Месяц назад

Yeah most people are saying it looked like moth damage but none of my other cashmere or wool pieces in the closet in this room had damage which is why I’m skeptical that there is only one piece with damage. I’m just so surprised nothing could be done in repairs such as darning the holes.

@artsandbarts360 Месяц назад

Vintage LV, Chanel🙌🏻❣🙌🏻

@accountingforluxury Месяц назад

Vintage all the way! My vintage pieces are true treasures for me 💙

@Lierad Месяц назад

Great video!

@accountingforluxury Месяц назад

Thank you 💙

@aliciamullaney6634 Месяц назад

Great video

@accountingforluxury Месяц назад

Thank you! My husband and dogs were down stairs concerned because I was upstairs yelling at a camera for an hour and half so glad it turned out well 😂

@annaswanson5903 Месяц назад

wow!! you should by LV used-- I totally agree that used would be better

@accountingforluxury Месяц назад

I do actually have some vintage pieces and love them! No issues there :)

@user-chloe8259 Месяц назад

LOL treasure hunt with an SA

@accountingforluxury Месяц назад

What I appreciate about this comment is knowing you watched a lot of this video to hear that 😂

@MARIADIAZ-bs7sl Месяц назад

Why not spend 5800.00 on your teeth? Just asking.

@accountingforluxury Месяц назад

I actually had multiple rounds of braces, retainers, pallet expanders and without removing more of my teeth there is nothing to be done. Believe me, thousands have been spent and my one tooth that’s pushed way behind in the front dies upset me but not enough to loose more teeth.

@idaranwa4370 Месяц назад

accountingforluxury: That’s a good comeback to an ignorant statement! Loved it 🥰

@Roxas9822 17 дней назад

@accountingforluxury 17 дней назад

Oh I definitely don’t expect all repairs to be free, especially when it is my fault. I fully expected to pay for the DY repairs and I only emailed Sunski to buy a new pair myself because I wasn’t seeing my item on the website any longer. I was pointing out here how Sunski and Yurman go above and beyond with there customer service when I even told Sunski it was my fault and the Yurman pieces were worn so hard they got worn out. With Louis Vuitton, I was frustrated on the glazing issue because they don’t even offer repair options on it, it was just 300 and some odd dollars for a new strap when they have had lots of glazing issues with glazing melting in the past. With the trunk hardware, receiving it in the mail with tarnishing was very upsetting because while I knew it would tarnish overtime I didn’t expect to receive it that way. At the time I didn’t know that the brass used on the trunks is different from that used on bags which is why it tarnished so quickly. Id actually asked my SA when it came what they recommended for me to get to clean it myself and she said it shouldn’t already be tarnished, told her manager and the manager said “no no no it shouldn’t look like that. Bring it in and I’ll work on it.” With Hermes, no repair options were even given so I didn’t even have an option to pay to have it mended, which I would have paid for that if it had been offered. There has been a discussion in the comments on if this was the result of moths or not. Regardless of if it was moths, I’m looking into companies who can repair the blanket which I’ll obviously pay for. The difference for me is I expected to pay with Sunski and DY, but was met with customer service going above and beyond, raising my expectations. With LV and Hermes, I expected things to be reparable, most likely at a cost to me, but being no repair avenue in 2/3 and being told on 1/3 that the product shouldn’t do that I expected this storied brands to do more. I probably didn’t say it as well as I could have and am probably still not but it’s coming in saying 10% my fault and being treated like it’s 100% on them Vs this product seems less than I expected how can we fix it and being told it’s 100% on me. All of these happened within a year of each other so emotionally my brain was directly comparing them.