I've been a Mailchimp user for a year+, stumbling along through self-search tutorials. I had been avoiding the Customer Journeys feature since its introduction. I'm ready to jump in. This was super helpful. Thanks, much!!
Yea, it's not easy... I find ConvertKit much easier to use, here's a tutorial if you're not 100% set on using Mailchimp: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-NKTqmejpkF4.html
Thank you for the interesting tutorial! I would have a question regarding the trigger point tags you used. How do you tag your customers, is this an automatic system (for example here if someone signs up on the landing page) or how does it work? Thank you :)
Hi there. I am new into this space...What's the difference between a campaign and journey... I have set up all my journeys and none of the emails have gone out😫...What am I missing? 🙏🙏🙌🙌
Hello, thanks for the valuable video! Can you please show us (or answer me) how to create a data-based email automation? For examble: I want to send several emails before a specific date and aftar that date too. I know that I have to add to the audience "date field". But how exactly do I determine the date before which I want to send the emails? In the "Audience fields and *|MERGE|* tags" section there is a field called "Default merge tag value", do I have to fill in the date there? Thank you in advance!
I have a problem with a classic automation. I once made an one and unfortunately it is nowhere to be found. Not under my Campaigns, not in archive, drafts, completed, not in sent. But it continues to send the mail even though I create a new landing page with a tag, he then sends both the old mail (without tag) and the new mail with the tag. I can't find a solution anywhere and mailchimp can only be reached via an answer bot that totally doesn't understand my question. Now out of desperation I try to ask my question here. Have you heard of such a thing and do you happen to have a solution? Thank you!
Thankyou so much for very informative content. Really appreciate your work. I have a little confusion. I want to setup automation based on criteria 1. if user login 2. if user provide email but no login 3. if user login and but do not pay 4. if user pay Can you please guide how to set trigger following these step ?
will this work for the free version ? I created a journey but i see on the side of the page a message saying "You'll need to upgrade your plan to turn on a customer journey map."
Unfortunately, you can only send 1 automated email (not a sequence of emails) using the old version of automations with the free version. This is always something email marketing software saves for their paid plans.