If I buy something from Walmart and it doesn't work as expected, I take it back and get my money returned.... Solar companies SHOULD be held the the exact same standard and there should be a law. If it doesn't work as advertised then give the customer back their money.... but it never seems to work that way.... but it should!
Solar power works well if you do it right. The mistake lots of people do after installing solar is increase their consumption. They stop conserving because they now think "oh, my power is now abundant and free". No! You have to still conserve, especially at nights if you are running on batteries.
When it comes to being a powerhome solar user, the customers are told it’s like black magic or something, solar does work right if you do it right but as the average consumer if you’re not given the right way to do it, you won’t do it the right way.
Power Home is Now Pink Energy! The owner has a podcast Called True Underdog Podcast, maybe go to his channel and leave a comment (on RU-vid). Maybe he doesn't know what's going on with his company since it's all managed. If I was the owner living in a 10,000 square foot mansion and driving a Lambo I would want to make sure I hold on to all that stuff and keep the money coming. So maybe bring it to his attention and he can fix things.