Very instructive video. You*ve explained the functioning so well and give a lot of hints for troubleshooting. As a german consumer, I observe that Miele is going to ruin its reputation since 2002 - the introduction year of the damned alloy drum spiders and many other construction details. I LOVE my 27 year old Miele 912. Nothing to repair except a new door seal and a set of shock absorbers.
We replaced an early Miele after 19 years (bought new in 1984) due to the replacement cost of a clock work mode selector. But also, the bearings were on the way out. Bearings do not last forever. IMO spiders are less of an issue than bearings. Which are difficult to replace due to person hour cost. Alloy doesn't rust. It does work harden. And suffer from chemicals I presume. Alloy saves power due to it having less mass. I don't think alloy was the problem with that spider, IMO it was that it was the spider itself was not a robust enough design. Perhaps later Miele machines have different spider designs. Note too that the older machines had brushes, which wear out, while modern machines don't have wearable brushes. If you buy a more modern Miele, a simple fix for spider apprehension, is don't spin the machine at full speed (many do 1600 RPM now). And don't run the machine at full capacity.
Yes it seems that Miele have become less open about technical details of their machines, e.g. they used to declare the material of the outer drum (can be a fibre glass / plastic on cheaper machines rather than stainless steel (probably grade 316) on more expensive ones) and don't now. It would be better to be more rather than less open and state the material the Spider is made from imo.
@@douglaslin5469 Aluminium spiders typically fail due to crevice corrosion, which occurs when aluminium becomes coated with moisture retaining biofilm grime that excludes oxygen (bacteria, lint, mould, fabric conditioner and liquid detergent residue etc etc etc). So basically not keeping the washing machine clean enough. Crevice corrosion is electrochemical process, the biofilm excludes oxygen and since it retains moisture also acts as an electrolyte, with the differences in oxygen concentration causing current to flow, the areas with minimal oxygen get eaten away.
This is a big “thanks” for this video. My Miele W1213 failed recently and this video, although not the exact same model, gave me enough knowledge and confidence to tackle the repair myself, which was successful, saving me a small fortune. Thanks!
Great to hear that you was able to fix your washing machine mate! Since we work very hard in our warehouse making free video guides, you can always donate us via www.how-to-repair.com/help/buy-paul-a-beer/ Could you also do me a favour and take part in a poll I've made about the lifespan of appliances? You just need to tick one of two boxes. It will only take about 10 seconds. This might help us improve how machines are made in the future😇 Here's the poll question: www.youtube.com/@How-to-repair/community Also sharing will get more people to participate and we will have a greater impact with the manufacturers thank you for helping.
Fantastic video and well narrated. I did exactly the same to dismantle a Miele washing machine model W340 but I didn't have the hoist so made a rig by wrapping a rope around the outer drum added a piece of wood as a lift bar then manually lifted it out of the frame. Quite a struggle without help, but did use some timber to lever up the drum in order to disconnect the springs. I believe the weights are cast iron not concrete. All in all a very well designed machine. 4 spring suspension is much better than the 2 found on most other makes. I also had fun trying to spring the facia panel from the front controller but achieved it without removing the spring clips you showed, next time I’ll lookout for them. The final comment is a negative one, in that the aluminium spider is the weak point on this machine. Mine was cracked thru in the same positions as you demonstrated. It was the only thing wrong with the machine, even the bearings were still good. As you commented an extremely expensive replacement over £500 for the drum and spider assembly, so the machine was recycled and a new one purchased. Unfortunately after making the decision to buy a new machine I found a company who were offering a stainless steel replacement spider for a reasonable price. I was unable to follow up on that as the new machine arrived the next day. I can forward the spider details if you would find them of interest. I applaud you for taking the trouble to dismantle the machine and to offer all the good parts for sale, saves everything going to landfill. Well done.
Yes I would love the information to hand out to others. With regards the stainless steel spider please use the contact us page at the website to send the information over I know how much of a struggle it is to lift a drum out manually. I've gone past that age now I just buy toys to do the job. Thank you very much for the comment. Much appreciated. @user-rn3xv6vg7w please remember to subscribe to our channel as that really helps us ru-vid.come432SAb2g08 Thanks, Paul 👍
I don't have hoist either, but you don't really need a hoist if you detach/remove the 2 front heavy weights 1st. Drums lift out easily after everything else removed first although still fair weight in the 4 arms cast iron spider back of the external drum from that supports the spindle and pulley wheel. In my case the inner drum spindle was so bad it had broken clear of the centre portion. and was removed prior to the external drum.
Seems meile want them to fail..created weakest link. Most metallurgists know aluminium corrodes when exposed to hot water. For miele to state its the detergents fault is utter nonsense.. what a cop out! If this is known to them then why in bloody he'll they persist in using a questionable metal. Nothing else corrodes because it is made from stainless steel that the spider should also be made from as it is immense in hot soapy water. Disgusting that miele do that especially a German company to boot!
What a Professional you are Sir.(I hadn't got to the section where you cut your hand!) But the above is still true! .. Miele are / were very well designed / engineered before price and time went into partnership. They are still excellent machines but dont last quite as long as the old ones.Many thanks A
Thank you for sharing this video. I used it to take apart my machine, which was making an awful noise. It turned out to be the same issue as the machine in your video, so I had to scrap it but at least I know that I didn’t replace a machine that could have been easily fixed. Every other part on our 13(?) year old machine was sound so it’s a shame they used the alloy casting. Thanks again for the video.
Thanx for your video, changed the shockaborbers on my miele w5145. Nice to know that the display does not to be removed. Fingers crossed that our crosswheel stays alive. Machine is from 2005 and we are just the two of us, so no daily washes. Very instructive. Greetings from the Netherlands.
Glad it was helpful! Since we work very hard in our warehouse making free video guides for you all on appliances, we always appreciate a beer, offering a choice of single or round beer. www.how-to-repair.com/help/buy-paul-a-beer/
Thank you very much for this video! We had a blockage in our 14 year old Meteor 3261 and with your guidance, I was able to access and rinse every possible part and get it working again!
Your comment made me very happy. All I'm trying to do is teach in the correct way that everyone understands. It would be really helpful for me to get my video shared and help us fight appliance waste! Please remember to subscribe to our channel, as that really helps us 😇 I will continue to invest the beer donations that I receive predominantly into the new video technology that I'm learning with tracking cameras and better audio to make it easier for everyone to understand. I'm also employing someone now to assist me in my workload. You can support us by donating to our website www.how-to-repair.com/help/buy-paul-a-beer/
Thanks a lot mate, really appreciate to hear that! I'm not only trying to teach how to maintain the appliances but also want tell the people that we can stand against the throwaway society's bad habits. We should care about our environment as long as the appliances we have. Since manufacturers often focus more on selling new machines rather than making washing machines that last longer, we should try to focus on repairing our appliances as much as we can. Cheers mate!
Top Miele video. Thank you for making it. Even tho this is a dismantle vid it is excellent for diy repairs, then once you find problem, (toothpick through the sump hose) all you have to do is take out a loan for the new part. Or gob it up wit some marine silicone. Its worth a crack Nigel.
I'm so glad you liked it. I will be doing more of this type of thing but maybe one day manufacturers may read the comments left and decide that the general public are not happy that they are charging extortionate prices where they don't need to on the spare parts. @petermaunsell4575 please remember to subscribe to our channel as that really helps us ru-vid.come432SAb2g08 Thanks, Paul 👍
You are welcome mate! Since we work very hard in our warehouse making free video guides, you can always donate us via www.how-to-repair.com/help/buy-paul-a-beer/ Could you also do me a favour and take part in a poll I've made about the lifespan of appliances? You just need to tick one of two boxes. It will only take about 10 seconds. This might help us improve how machines are made in the future😇 Here's the poll question: www.youtube.com/@How-to-repair/community Also sharing will get more people to participate and we will have a greater impact with the manufacturers thank you for helping.
A few tips the pipe from the pump to the overflow gets blocked up and causes weird faults. Also, remove the pressure pipe chamber to avoid breaking it on the lift out. Mark the drum if you intend to reassemble the machine. The old cast iron spyders will fit in a lot of the newer machines. But some cast spiders have a hidden magnet for balance detection. Early spider failure is indicated by swelling and the drum starts rubbing lightly on the door seal. The early models weigh a lot more than the newer ones due to a heavy steel cabinet. Solid as a rock and thick enamel. You defiantly need a winch for Miele. Cast iron no concrete.
Thanks you RU-vids have been very usefull to service my Miele W 1714 Washing Machine. Getting the rubber ring seal and spring clip back onto the front panel is a nightmare! Do you have any usefull tools or grease to assist this process or have I missed a RU-vid covering this. Very Best Regards Bernard Start
Excellent video, top tip no. 1 to remove the top, push those forward slidey things, (screw seats?) in, so that it can be lifted up. Had me and my mate stumped for 15min before we found this vid.
@user-xt1pd8wm4r thank you very much for the lovely compliment. I'm really pleased the video was helpful to you. Could you do me a favour and take part in a poll I've made about the lifespan of appliances? You just need to tick one of two boxes. It will only take about 10 seconds. This might help us improve how machines are made in the future. Here's the poll question: www.youtube.com/@How-to-repair/community Also sharing will get more people to participate and we will have a greater impact with the manufacturers thank you for helping. Thanks, Paul 👍
Hello and thank you for making this video. I have an almost identical eco w 5000 machine. Lately it has started to keep the pump running on the end of the cycle. There is no error codes and the cycles run all the way through to the end. The pump just keeps running until I open the door or turn off the machine. You wouldn't happen to know the cause of this? Best regards!
Have just got one of these....what does the ITC sencor do ....?.what are the common problems of his machine.... 2009...dated. Working lovely at the moment.
Your Video is very helpful 🙂 Thank you so much ! My miele washing machine (13 years Novotronic W1622) has the bearing to change . Can you make a video about this ? because I suppose it's really difficult... I don't want to throw away the machine because it makes a sound like an airplane when it's spins . We told me it's could be too the springs to change . The machine moves alone and make a lot of noise . Miele is a good brand . Good luck on your channel . Best regards from France.
Thank you for your manuals.About 24.50 you talk about how to remove the facial glass. I have tried on both my drier and my washer and the darn clips won't budge! I am not amused with my bavarian manufacturer! I actually have to remove the facial panel in order to get the clips to budge. Are u using a speceial tool? Could u explain close up how uyou det them to move?
I have the broken aluminium spider issue myself. I have managed to buy a second hand steel drum spider for 70 euro. Followed your video to take the thing apart, tx! The bearing repair kit seem to have different shaft sealings so i might just have to go with what was in there.
I've had this dilemma before where I've changed the bearings and then found that there is no seal available. I put some Vaseline in the gap between the bearing and the seal the reason I use Vaseline if it leaks out through the seal it would not stain the clothes where grease would and it will also help prevent any water ingress towards the bearings as that is what the seal is designed for. What would really help me to get my video seen as I'm no IT expert is to either share the channel or at least post it to your friends my videos might not be RU-vid superstars, but they save Appliances from the scrapheap. Share and help us fight appliance waste! @GenuineFlolie please remember to subscribe to our channel as that really helps us ru-vid.come432SAb2g08 Thanks, Paul 👍
@@How-to-repair Will do. Anyways i have installed the new seals that came with the Miele bearing kit, also i have tried to remove the bearings carefully but was unsuccesfull, keeping the old bearings because they are still fine. The kit came with special grease, this is what i used with the new seals.
Wow, Excellent video. I have a Miele 1215 Washer. We recently had a power surge and I suspect either the circuit board was fried or hopefully just the fuse blew. You mention the fuse but didn't show it exactly. Can I access the fuse without having to dismantle the front panel and just remove the top?
Great video, very well explained! The machine seems to be so well-built, but at the same time the spider is made of aluminium, as if built to fail due to corrosion. I cannot understand why nobody seems to make the original spider out of stainless steel. However I do like the fact that the outer tub can easily be opened, for access to the spider. I remember the Merloni machines (normally labelled Servis in the UK) used to be opened in the same way, but from the back of the tub.
Miele UK used to be open about the outer drum material on their website; the cheaper machines had a fibreglass / plastic type of material while the higher models had a stainless steel outer drum. Seems a retrograde step to now not be open with their prospective customers, they should state the spider material too so that customers can make informed choices. Makes me wonder what spider material the Ebac washing machines have (made in the UK). May be aluminium since they don't state the material which they surely would if it was stainless steel.
The rotating wash basket / drum has to be in stainless steel (or enamelled steel as they were years ago) to avoid marking the clothes of course. The drive spider does not and therefore cheaper materials are used. I always hoped that the top of the range Mieles had stainless steel spiders but no where is the material stated which is plain stupid tbh since if they did state the material it would put Miele at a competitive advantage assuming they use a superior material like grade 316 stainless steel (which I imagine the drum is made of). Actually grade 303 / 304 stainless steel would probably be OK for the spider, I'm not sure.
Hi thanks a lot for your comment and I'm glad it helped. It would be really helpful for me to get my video shared and help us fight appliance waste! Please remember to subscribe to our channel, as that really helps us 😇 Since we work very hard in our warehouse making free video guides for you all on appliances, we always appreciate a beer, offering a choice of single or round beer. www.how-to-repair.com/help/buy-paul-a-beer/ Thanks, Paul 👍
My Miele bought in 2016 lasted almost 8 years. Actually thought it would last longer. But deffently not gonna buy one with a twin dos system. That makes the machine last even shorter, because that is the new achilles heal of Miele due to leakage and furthermore corrosion.
In the display panel how you said is the fuse. What kind of fuse is it and what is it responsible for? My washing machine just stoped and doesn’t work at all. What can I check to bring my washing machine back to life?
Hi, in minute 17:40, you find a rubber flap (or similar). Same thing happened to me, it suddenly came off loose. Could you indicate in what position it should be placed when fitting it back? Thanks!
Great vid! Im still not confident to take apart mine (same model) as ive got a "technical fault" and no error code so have no idea what id be looking for! Any ideas?
To be able to assist you, we would need a lot more information we need to know what the fault is with the machine and also the model number in full please use our contact page on website
The question that you sent me was very vivid. All you said was you had a technical fault. I did ask for more information on the fault but I have not yet received it. It is better if you use the Contacts page at the website www.how-to-repair.com/help/contact-us/
@@How-to-repair oh but I did send more details straight away using the contacts page/link you provided a few days ago? Hence I wasn't sure if you'd received anything as I hadn't heard back. I'll send again now hopefully it will come through 🙏
Great video. Ive just had my washing machine (same model number) fail mid cycle and now it doesnt even power on. Im guessing its one of the circuit boards. Do you know if theres a common failure on these as i cant see anything obvious?
Unfortunately this guide doesn't help with the 365. I've taken the screws out but the panel doesn't come off. From what I can see there are clips on the underneath that are holding it on/in. I don't know how you're supposed to remove these and don't want to pry in case I snap them. I've tried getting someone out to fix it but nobody wants to know as they say they don't repair this brand. All that has happened is that the door seal on the bottom has been pulled out and so it leaks and turns off. I reckon if I can get the panel off I can just take the seal off and put it back on and everything will be fine. Unfortunately I can't find a manual or guide for this machine or similar. Which is funny because there are loads of guides for phones and such, even when they've not long released but it's really difficult to find one for a washing machine.
The display on this Miele disappears a lot of the time on my machine. The machine still washes as normal. I have to guess to adjust the temperature and spin speed when pressing the buttons. Why? Is it a capacitor or something on the board?
You want to check the communications cable coming from the main circuit board going to the display board or you may have a problem with the display on the board feeding due to a component breaking down over a period of time. you can find many of these display boards available on eBay. I will have a few on the website shortly. @johntheaccountant5594 please remember to subscribe to our channel as that really helps us ru-vid.come432SAb2g08 Thanks, Paul 👍
I’m surprised that there are 4 shock absorbers underneath, since new models usually come with only 2. Does anyone know whether the newer models of Miele also have 4 shock absorbers?
Some machines have two shocks some have three and on occasions you get a four shock machine. It is quite normal depends on the model. I hope you found a video useful though the newer models will vary on how many shock absorber are fitted depending on the model and the type of drum that they have put into the machine. What would really help me to get my video seen as I'm no IT expert is to either share the channel or at least post it to your friends my videos might not be RU-vid superstars, but they save Appliances from the scrapheap. Share and help us fight appliance waste! @emreDZZ please remember to subscribe to our channel as that really helps us ru-vid.come432SAb2g08 Thanks, Paul 👍
Hello, I have a Miele W2859i WPM also with the drum spider broken, and I am looking for a stainless steel one to replace it because it is the only bad material in this washing machine, the rest is in perfect condition. I don't understand how a washing machine costing more than 2000 euros can put in such poor quality material.
Yes mate you are right! Nowadays, manufacturers seem only interested in selling appliances. They often mislead the public with their well-known names. I've been in this industry for over 40 years, and I'm disappointed with their behavior. They just want to sell you a new machine every 3 to 5 years and hide behind multiple brand names.
I enjoyed this tear down of the Miele as I had never seen one under the skin so to speak. You can see why they are so expensive with a separate free standing support frame. It’s a shame they whole machine is rendered uneconomic to repair because of a corroded cast alloy spider. Had a Bosch where the spider broke quite suddenly after about seven years. The inner drum scraped at the out sealed plastic drum, filled the drain pump with spaghetti like shavings and likewise was uneconomic to repair. A simple pressed stainless steel spider would avoid this sort of problem.
It is amazing how a company that puts so much thought into the production of the machine with fantastic access for engineers then goes and deliberately puts a spider in that makes the whole repair process. Totally unacceptable. Yes this is a better design spider than I have seen in a lot of other machines, but they only cost £20 trade not £300 I guarantee the build cost of that spider is no more than £20-£30, but then they go and stick A miele pricetag on it, they're not allowing repair ability. They are not environmentally friendly and in my opinion they do damage to their own brand doing this.
I bought a Philco washing machine 2 years ago and the delivery man told me nowadays the washing machine are DELIBERATELY DESIGNED TO LAST ONLY 6-7 YEARS. .....SO THAT YOU WILL BUY A NEW ONE. NOW I KNOW WHAT HE MEANS NOW....An Aluminium Spider instead of a stainless steel one does the trick😂
@@How-to-repair Yes Miele seem to be becoming over confident that people will always buy from them. They used to declare the material of the outer drum, now they don't (the data sheet no longer mentions any construction details). They certainly should state the material of the drum spider then one can buy further up the range to get a quality spider.
@@How-to-repair I'm a appliancetech and I'm seeing this quite often in combination with long term useage of low temp programs and buildups of gunk around the drum/spider. This "eats" the spider witch acts as a sacrificial anode. Never seen this happen on a machine that is treated well with no residues inside! I totally agree that this could be made in a higher quality material(as a Miele should be), but it also depends much of the right maintenance/use. Miele is anyhow way too overpriced(both parts and products), just to make people NOT want to fix their machines! They make them "repairable" but sets the price so high they're sure peopple scrap it and pays for a new one. I'm more a Asko-guy, and the drum/Quattro-construction is significantly better than the traditional machines. But I've seen spiders break on these too, as a direct consequence of gunk-buildup. At least it's not so often on Asko as on Miele, Samsung and AEG. And the parts are also much more affordable compared with Miele.
As the technician stated at the beginning of this video, if you paid a service tech to remove this machine from your home, take to a shop, trouble shoot, perform this work, replace the necessary parts, reassemble and return to your home - a new washing machine would be the best solution. If this was an LG top washer like I had, it would go straight to the recycler.
The problem with the whole industry now is the cost of parts for things like spiders and the labour cost make it very uneconomical to keep an appliance going for a good period of time we seem to have moved into a throw away society
Excellent video, but... All i want to know is how to get the front PCB out without pulling the whole machine to bits. I know it can be done, but no one shows how to clip it out in any videos 😕 😢
@@How-to-repair no worries, thanks for answering. My w5741 has just died. I overloaded it on the weekend. Nothing tripped at the SB but a bad burning smell came from the machine. I've smelt this from other electrical things over the years, its a capacitor usually blown. Machine now has no power, I'm wondering where the fuse and caps are located. I can see one cap at the back right corner, but it looks good, but I'll test it anyway. I have a spare front control board, hence my initial question.
I get this question a lot my problem being, I'm not willing to put my name to most of the manufacturers now because they build obsolescence one way or the other. I will try and avoid the superstore brands as they are very hard to get hold of parts on occasions the LG that I'm about to start videoing on look so pretty good machine
My Miele W5835 WPS same fate. 11 year old , The drum spider totally collapsed. Here in Australia I am now going to take Miele to legal task under Consumer laws . My warranty document states that I use get 20 year of domestic use.. Used 1x weekly =less than 600 use cycles!!! Miele = totally pathetic crap. Warning!!! this is a yet another major structural failure on behalf of Miele
Aluminium is a reactive metal, wrong choice by miele. If was made from stainless steel,like the drums, I would not be having this discussion . Don't blame problems on approved detergent used. Ridiculous that miele are blaming me.. I could have caused the problem by taking it apart. Miele is a Ridiculous company to deal with. Next blaming climate change perhaps
Excellent idea ! The blanket statement that their machines are designed for 20 years use (5 cycles per week), whatever model is chosen is certainly misleading if not completely untrue.
In 2005 I bought the cheapest washing machine in the Argos catalogue. A £199.99 Italian made Candy. 19 years later, it's STILL going strong! ... Who says modern machines don't last? The problem is, people don't look after their machines. They close them up and allow them to go mouldy. They don't run maintenance washes. They don't descale. They allow their machines to rust. They overload them. Why do you think my Candy has lasted so long? Because I look after it! EDIT: I would point out that most people's washing machines are NOT raised off the floor, as in this video, they're sitting on it! ... Additionally, most people DON'T have a "hoist!" Best way to "save a small fortune" is to NOT buy a Miele! ... I refer you to my 19 year old £199.99 Candy! ... I'm no mug! 👍🤣 Candy's original carbons lasted 15 years! ... I replaced them 4 years ago, after the machine wouldn't spin. They were "stumps." Candy's original 19 year old belt is fine.
I bought a Philco washing machine 2 years ago and the delivery man told me nowadays the washing machine are DELIBERATELY DESIGNED TO LAST ONLY 6-7 YEARS. .....SO THAT YOU WILL BUY A NEW ONE. NOW I KNOW WHAT HE MEANS NOW....An Aluminium Spider instead of a stainless steel one does the trick😂
I've been an appliance engineer for 35 years the drum spiders have always been aluminium stainless steel would be way to heavy for the purpose 🤔 cheaper machines are often built to a price so don't tend to last the test of time 🤫 those miele machines are very well built and often last 20 years or more 👍
Thank you so much for making of this video. Our 20y old Miele W3725 also has a broken drum spider same as the one in the video.... so it'll be a new one I think...😮. O well 3-4 full loads per day 6 days a week for 20 years I think it's done well.
The Miele machines where designed to last for 20 years and ours is showing the bearing started to collapse. We have the w500 and I'm considering getting a refurbished miele that's newer but has the ability to be controlled by WiFi, so we can make use of the 7 p per Kwh offered on octopus to those who have electric cars and smart meters. I've heard that the later machines are not a good as the early ones due to suppliers in China, cheaper components and built in Poland ( I have no problem with the Polish people, it's only what I have read on the forums). Wish I could find out without you having to tear it right down to the last couple of components.
Great question Chris, but how old should I get? If I'm buying new today, I would have to look at the financial side more than anything else, or consider the warranty offered by LG on the £300 machines or Ebac on more expensive machines, as they come with a seven-year warranty. If I want cheap and good value for money, then I'll be looking at Beko. Secondhand machines, anything really made in the 1980s, were all good producers. The Hotpoint 18 series, the Zanussi with the split cabinet in the middle, and the older Miele models were also good. The big problem is that everything that is manufactured today is only designed for selling the machine, not to last. In other words, they say they're environmentally friendly because they use less water and energy, but the fact is the machine ends up on the scrapheap after five years. It seems to be that all manufacturers care about today is selling volume, not building things to last. What would really help me to get my video seen as I'm no IT expert is to either share the channel or at least post it to your friends my videos might not be RU-vid superstars, but they save Appliances from the scrapheap. Share and help us fight appliance waste! @chris-hs1yu please remember to subscribe to our channel as that really helps us ru-vid.come432SAb2g08 Thanks, Paul 👍
I have read on a number of forums that Miele has been using stainless steel spiders on their washing machines again since 2019. Can anyone confirm that? I can't read anything about it on their website.
I have not stripped of the newer machines yet, but I would be very interested to know if they are. Thank you for the information. @T.Stolte please remember to subscribe to our channel as that really helps us ru-vid.come432SAb2g08 Thanks, Paul 👍
I’ve asked Miele about it. I’ve got a WED335WPS washer and they said it has a RVS drum spider. So that’s a positive! I’ve now asked them since when and on what machines they use RVS drum spiders. I will keep you all updated! 👍🏻
I’m extremely disappointed to see this happen on a Miele machine which doesn’t appear to be particularly old. I’d thought that they were extremely well built, they should be given the price!
You only need to test all the components are working like the heater the water valves, the motor it doesn’t make any difference if the drum is not turning hope that helps you
I think meile now are crap, expensive, a nightmare to repair, why can't other manufacturers like hoover and beko, grundig, Bosch and Siemens use split drums, and USE steel spiders instead of aluminium,
about the drum and spider ... "it's very well built?! ... about the only part in the whole machine that's completely gone (and no - being in water and detergent should NOT be a surprise for such part) .. what's 'well built' about that
That spider has failed like that as a direct result of all that grime (biofilm) that's been allowed to accumulate on the back of the tub, which has induced crevice corrosion. Leave the door and draw open between washes and use a powder detergent preferably one with oxygen bleach (which kills microbes) will help keep the machine clean and it will last much longer. Residue from fabric conditioner and liquid detergents contribute to the biofilm grime. It's an electrochemical process, the biofilm coating traps stagnant moisture on the surface and creates differences in dissolved oxygen concentration which causes a difference in electrical potential, so doesn't require dissimilar metals. Chlorine in the water will speed it up and some types of aluminium alloy are more susceptible than others.
We have replaced a few hoses and a front seal on our W1918. We are ordering a new belt and motor brushes. We plan to keep that machine until Miele will no longer supply parts. We don't have a Miele service shop in our area, so videos like this are a godsend.
Hi thanks a lot for your comment and I'm glad it helped. It would be really helpful for me to get my video shared and help us fight appliance waste! Please remember to subscribe to our channel, as that really helps us 😇 Since we work very hard in our warehouse making free video guides for you all on appliances, we always appreciate a beer, offering a choice of single or round beer. www.how-to-repair.com/help/buy-paul-a-beer/ Thanks, Paul 👍
