This is a run though on how to open the door when the spring is broken and will not open from the out or inside.
FWD to about 5 mins to see the door open and see what the key is. It is to twist the rod and shake it up and down like crazy. It eventually will catch and release the mechanism.
Sorry about the quality, it was taken on my old iPhone.
Note: I have seen posts of other people who have carefully removed the window seal at the top and somehow unhooked the shaft and twisted it and pulled at the same time. You may want to give it a go, as this job is not insignificant.
4 авг 2014