Just bought an e class as a first time Mercedes owner and these videos have helped so much! So many questions and concerns were answered in such a concise and helpful way.
If you’ve bought from a Mercedes dealer they will link your account for you, but if you’ve bought elsewhere yes you’ll need to take in proof of ownership and ID to get it linked 🤓
As always very informative to watch and the way you deliver it is simply so classy and witty . I have a c43 w205, the last one, convertible for the last 4 months now and a bit annoyed about the lack of touch screen, and always fumbling on searching addresses. your tip on mb me search app is going to be super useful! how about any tips on how to the transmissions or different driving modes?
Great video as usual. I learn a bit more each time. Closing the windows when it starts to rain is new to me, any chance it could get the washing in for me?😁 How secure is the system from hackers?
Haha thanks Oliver! Mercedes keys are very secure actually! However for more security have you seen this video? ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-omt_MIepoq8.html I made it last year with a few tips on securing your car
Another way to send an address to the car is to: 1) Find the destination in Google Maps, then 2) Click the "share" icon in Google Maps 3) Select Mercedes Me, then "Send to car" As an aside, this works the same for my BMW i3, selecting "My BMW" to send the destination
Just got the Hermes system retrofit on my 2021 E200 (supply chain issue), it’s been over 3 days and still waiting for MB to activate the service from their end, called them several times now. As always great video and thank you for your clear way of explaining
Hey Leandro, ah awesome that’s good you’ve got it now. They may need to remove the car from the account and re-link it for the system to refresh the available services. As long as you’ve got the Terms of Use Accepted then you should be able to activate them.
Hi Nick. My June 2022 order for a new MB GLAe 250 hpev will be, hopefully, fulfilled by August 2023. Would be nice to have a video about the current production situation and how the industry and MB specifically managing the Covid aftermath. Thanks for your videos!!
Hey Maxim, thank you! Glad you’re enjoying the videos! I’ve considered making a video however, honestly there are others who have explained it better and are more knowledgeable on that particular subject. I’d strongly recommend that you watch this video which will give you an insight on to what is going on. It’s well worth a watch as it doesn’t just affect cars, it also affects other electronic devices too. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-AeN3oQx-o68.html If you’ve got an order, I’m sure your local Mercedes will be keeping you up to date with any relevant info.
Nice video. I'm thinking of either the eqs or eqs suv for my next car, but could you do a video dedicated to both the front and rear passenger? Stuff like how easy is it for both of them to watch movies while being driven and is it possible to stop kids in the back from playing with car related stuff from the back seats? Thanks in advance
Hey cymro1970, thank you! Ooo very nice! I had a go with the MBUX hyperscreen which has a screen dedicated for the front passenger: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-exF9NGPkeuY.html However for the back there aren’t any screens in the rear on the EQS. I don’t know about the EQS SUV as it’s not out yet, but if I get my hands on one, I’ll be sure to mention it if it’s available!
@@npoleary the screens come park of a package I believe mate. I just don't want to go down the route of buying one of these cars with top spec to find my son on road trips will fiddle with car functions instead of watching his stuff.
Hi Nick, my 2021 A45S+ Plus hasn't been operating correctly for the past 2 months, I'm told by MB Coventry that I need an A00090016399051 Sensor, which is on Back-Order, with no expected delivery date! So I've got a £60k car without a functioning alarm system or Blind-Spot-Assist. To say I'm more than a little 'Peeved' is a massive understatement. I've always been a devout MB customer and driver but following this current fiasco, I'm being sorely tested. What to do? ps good work on your Updates, they've both saved me from & sorted many operational queries. Keep up the good work.
Nice and informative video. I'm just missing one feature in the Mercedes Me app that is often standard with other manufacturers (or maybe I couldn't find it): where can I see the temperature outside the car? It is available in other cars, why not in the app? I live in Norway, and outside temperature is often important. By the way, I use an electric EQC.
Glad you enjoyed the video, got another video that I’m filming at my local Mercedes coming again soon! 👀 Ah that would be a cool feature but sadly not seen that on the Mercedes me app.
Hey David, it depends on the model and where abouts you live, in the UK Mercedes me services are typically free of charge for the first 3 years (depending on the service) from the car’s registration and you can subscribe to them afterwards if you want to.
Zero extra expense. I lease a new Merc every 3 years including maintenance. With a three year warranty that means I have zero extra costs. My friend "who OWNS his 5/6 year old cars pays more in maintenance and ad hoc bills than my entire lease payment and he drives six year old cars.
Just picked up a 2023 C-Class, pinnacle with all available options and I find the app just...ok. I also have a 2021 sonata limited and its app does SO MUCH more for roughly 30k less. Notably absent: Digital Key, controlling windows, etc. (US Market) ALso missing in US Market (I think) vs. this video: Rain sensor for open windows.
Hi Nick. Thanks for the great videos. Very informative for us new MB/AMG owners. Do you know the difference between the two apps available in the USA? I see a Mercedes me, and also a Mercedes me Connect.
Hey Bacaloc, thank you! I haven’t covered Tips & Tricks on specific models but have you seen my Tips & Tricks playlist? ru-vid.com/group/PLyo-duQc8myqCIqf8E_-x-3dMZ50uKIHA
Hi Nick. I've just watched around 10 of your videos and have found them really useful. Thank you. But I was particularly looking for instructions on how to get rid of the messages that pop up on the display screens telling me a service is due, or that the key needs new batteries. Have you made a video covering this?
Hey Beverley, thank you! Glad you enjoy the videos! You can dismiss the message by clicking okay, or pressing the touchpad on the side of the steering wheel closest to the driver’s door (depends on what Mercedes you have)
Hey Nick , thanks for the amazin videos , couple fo questions (1) when I set up my car , I created a user, and enabled it using the finger print , seemed cool at that point, but , now its painful to do it each time, can I disable the bio metrics, and default to that one user (2) what is the traffic light assist mode, very little information about it around ?.
Hey Sandeep, thank you! Yes just click on the user profile selector on the top of the screen when you turn it on (on the car) In here you can delete the fingerprint and just have to it default to your profile automatically without the need to log in. Traffic Light Assist basically shows you the camera view on your screen when you get near some traffic lights. It saves you having to lean forward and look at the traffic light in case its at an awkward angle 🤓
Brilliant! Thank you! Glad you enjoy them! So sadly Mercedes don’t allow that in the UK. If you have a plug-in hybrid, Electric car or Marco Polo Camper van then you can start heating or cooling remotely.
THANKS NICK! great video, how would you like a trip to north Devon I own a hotel with charge points overlooking a beautiful bay we could help each other out maybe. Ps dog friendly too!!
Awh thank you! 🙏 glad you enjoyed it! Ah amazing that sounds cool! Sadly my dog isn’t great on long journeys in the car and I haven’t got an EV booked in for a while yet. But it sounds beautiful!
Hi Ni k, love all your videos 😊. I need your help please.... I can't get my mbux to open or close the roof on my A35. How should I say the command to my MBUX? Thanks a lot. 😉
Thank you! Sadly you can't get it to do that! I've never come across one that would, on selected cars you can get it to do the rollerblind though :) Hey Mercedes, Close the Rollerblind
Thank you for their video. However, my app and my Mercedes EQE don’t seem to stay connected. Every few weeks I have to call the dealership of Mercedes customer service to reset the vehicle. This works for about a week or two then they uncouple. So all these tips are great if the vehicle is able to stay connected to the app. Any advice on that, please?
Really sorry I’ve not ever heard of that happening. I’ve not had any Mercedes me issues with mine that I bought from my local one. Are Mercedes checking it out for you? I guess the only thing I could suggest (so not sure if it would work) but that would be to delete the entire Mercedes me account and set up a fresh one? Just a thought 💭 Hope you or they get it sorted for you!
Thank you! Well with any car, DON’T turn it on. It would be easier for Roadside Assistance to recover the car and a workshop drain the fuel tank. If the car is switch on then the contaminated fuel would potentially reach the engine causing further damage.
Hi Nick, nice video. Would like to know I have 2019 GLC premium plus. Would I have remote start engine feature? If yes how do I access that and if not is it possible to get that ?
Thanks jarmin9282! Glad you enjoyed it! It depends where you live, in the UK sadly not it’s only hybrids and EV’s that allow pre-entry climate control. It is available in selected other countries though. Sadly don’t know which ones but I’m sure it’s in the USA.
I’ve seen it before when covering the Mercedes me app, for collisions there was a big button at the bottom that said “Delete Event”. However if it’s just alarms that have been triggered I don’t believe you can delete those. I think they expire after a set time 👍🏼
It depends round the world I’ve heard sadly it isn’t available everywhere but keep in touch with Mercedes and I’m sure they’ll let you know if it becomes available 🤓
Hi Nick. I have just started driving an EQC and have a Mercedes Wallbox gen 1 for charging. I wonder if it is possible to programe the charging process to only charge at night, where the prices are lower. Perhaps a topic for a video? All the best - Jan
Hey Jan, ooo very nice! Ah I’ve not seen one of those, Mercedes-Benz dealerships don’t offer those for sale in the UK. It is down to the charge point usually though 🤓
The pre-entry climate control is awesome. It's a bummer it's limited to only the electric vehicles. When doing the remote start on gasoline/petrol vehicles, can you adjust the temperature in the app?
Hey clancep, yes it is! It’s an awesome feature! Sadly I’ve not seen it on anything other than an electric car or a hybrid (with the exception of a Marco Polo)
"Some cars" do this or that, would be useful to know which cars do or don't, buggered if I can get notifications re geofencing movement from my 22 GLC for example....
Hey barley531 it varies round the world massively. It depends where you live and the specification and year of car. For the UK, 2016 onwards, Mercedes me services are quite prominent features found in cars so geofencing should work on yours 🤓
I have a 2022 EQS. I live in the Dominican Republic where Mercedes me connect is not available. Is there a way I can at least download dashcam app on Mercedes app store? I have a Mercedes me connect account that worked perfectly when I lived in the USA, but I moved and now it doesn't communicate. Is there a way I can put a Sim card to provide internet to the car ? How does the car connects to the internet usually?
Hey really sorry I wouldn’t know as I’ve only ever reviewed and time in UK cars. In the UK it connects via Vodafone so not sure what it connects outside of the UK. I’d suggest probably just chatting to Mercedes and they should be able to help you out 🤓
Hey initforthemoney, really sorry I wouldn’t know, I’ve only had access to Mercedes Passenger cars, sadly commercial vehicles in Mercedes are sold separately. I think the nearest one to where I live is well over an hour away
Thanks Nick, since recently can’t share address from google maps to Mercedes me, which was great to send to car. Is the only option to find the address directly from Mercedes Me app now ?
My first 3 days with 2023 S Class have been good except: the direction (N, NE, E, etc.) pointer is gone from the HUD. Any way to get it back? The two entries, auto steering and lane keeping status, at the right of the current display are useless for me. Would love to replace with direction, which I referred to often in 2019 S Class.
Hey Simpson Jack, I don’t recall seeing it there but if it’s available on the newer model, press Home on the steering wheel closest the door and go to the Head Up display settings often by swiping up or swiping across. NTG 7 offers pre set themes so there is a possibility a compass might not be there in this version
No sadly in the UK petrol / diesel cars can’t do that EV’s and Plug-in hybrids can as they have an auxiliary heater. If you’ve literally just bought it, call Mercedes me support, I’ve heard they have a 14 day refund period 👍🏼
Hey Eiken, best to speak with Mercedes for that one, all of the functions that are available should be shown there. They should be able to check your Mercedes me account and let you know what’s available. There is a help section on the app too with a Contact Support button in MENU (top left) HELP CONTACT SUPPORT
hey Nick, thank for the video but #10 has falsy information. send to vehicle work w or w/o BT. so it works with BT when u are nearby. otherwise, sends the command over the internet. that's why it shows all other cars as well. I mostly even use Google maps then tap on share option to send it to vehicle before starting my journey. So it is also working when vehicle is offline as well as supporting any map applications I bet you are already aware of these cases but the information in the video was a bit not clear, imho
Hey Salim, thanks for the feedback! I try and cover tips and tricks that cover the whole range of Mercedes. They all have various systems etc as there are so many models and the vast majority of them do send it over Bluetooth. However yes you are right some of the more later versions can receive them via Mercedes me without a phone connected 🤓
Hmm if you don’t think something’s right get in touch with Mercedes me Support or staff at a Mercedes dealer, they’ll be able to help! A couple of things to note and try: 1) A Mercedes dealer has to verify your car most of the time if you’ve added it yourself before you can unlock / lock etc (quite common if you’ve bought one second hand and it’s still linked to the previous owner) 2) Mercedes me Digital Extras are not 100% free, there’s a free trial for certain packages from new (from the car’s registration date) for the first 3 years. After this they are chargeable. 3) Make sure you’ve accepted the Terms of Use on the app. 4) Mercedes me only works in certain countries so double check with Mercedes staff and they can let you know if it’s the car’s compatible 🤓
Pressione Menu no canto superior esquerdo do aplicativo Mercedes me, depois Configurações e ative as Notificações. Depois disso, no seu telefone, verifique se as notificações também estão ativadas nas configurações gerais do seu telefone. Nos iPhones, está em Configurações e, em seguida, Notificações e, em seguida, Mercedes me. Espero que ajude, e espero que tenha traduzido corretamente!
Hiya Nick. Just had my new EQA 250+ delivered today and I set up the Mercedes Me app with my wife as a co-user. However, for both of us, the identity check is not working. We've both tried multiple times with both our passports and drivers licenses and yet we keep getting the email saying 'Identity check not successful'. Is there anything else we could try or do we need to take a trip to a dealership?
Hey Nick . I am interested in surveillance system . So basically if the car is parked and anyone tries to do something with my car then it should record videos or take photos and notifies me . Which service I should use for this ?
Sadly cars can’t record videos etc (not yet anyway) that would be good! You’ll have source either CCTV or the property (cameras or smart doorbells) for 3rd party dashcams for that sort of security
My 2023 C300 doesn't have some of these features in the Mercedes Me Connect app. Also, did they stop adding the LED lights in the air vents for the 2023 models?
Ah it can vary, it depends but your local Mercedes can let you know exactly what it can do! Ambient Lighting is a little bit more subtle in C-Class’s, usually found under panels and the footwells 👍🏼
That would be cool! 🤓 Fingers crossed for the future! There’s a brand new software operating system coming out in Mercedes over the next few years which will make it’s appearance in something new! Can’t wait!
Hi Nick, i was wondering if you knew if/how I can change the rate at which the A 250e charges from the app? I can change it from 6, 8 or the max amps in the car but can't find any way on the app. I found one article that tells you to go into the "Charge Status" section of the app but that particular option is not there. I'm UK based if that helps. Thanks in advance and sorry if you have explained it in another video!
Hey KP, no I’ve not seen that in the app before. There’s climate control but not the rate of charge. I would imagine that it’s just an internal car thing that you just set once.
@@npoleary Hi Nick, thanks for replying and confirming what I suspected. Unfortunately, I need to change it regularly to ensure I get the best rate cause of our dea, level of sunlight and solar panels, etc. But thanks again ☺️
has their been a video about consumsion from hybride cars? How much is your car needing to travel 100 Km on gasoline and on electric and combination from both? How to calculate when the info you need is not available?
Hey Hugo, no I haven’t made one about that, I might do in the future though. Basically it’s Miles per Gallon for fuel (MPG) & miles per kW in the UK. Of course with a plug-in hybrid it can be tricky to work both out as you have both but it’ll run on electric first till it’s used up at which point it’ll switch over to the engine
@@npoleary The main problem is knowing how many miles you have on your car. That is where there seams to be no agreement here. What is the meaning of the info on the display in the car. Gasoline or electrical miles. The calculation himself is easy, but you need correct numbers!
Is this the remaining range? It automatically calculates a predictive range based on your energy usage, where you’ve driven and how you’ve driven over the past 100 or so miles. It’ll always adapt just like internal combustion engines 🤓
Hey Nick i have a question about the pre-entry climate controls. I have a a250-e and when it comes to the actual heating of the car it works great, but the seats wont heat up, I've tried checking and unchecking the buttons for the seats but I doesn't help. Any tips?
Hey Unox, there’s a toggle in the app for the heated seats. If that’s not working, have you spoken with your local Mercedes dealership? If not I’d definitely speak with them as they’ll be able to take a closer look in person with a technician or something 🤓
Hi Nick, thanks for the infos. Is it possible to start engine remotely in PHEV models? I have 2022 gle 350de, but my mercedes me app does not have this feature.
@@npoleary thanks for your reply Nick. but for pre-heating or cooling, the battery must be at a certain charge level. If it is used without charging, this function does not work :(
i am trying to peer my new GLC 2023 with mercedes me app but the activation code not displayed on the car screen however it is connected to home wifi . do i need to use the data line of the car instead !!
When adding a car it’s best to just ask Mercedes to do it. If you’re stuck they can help + if you’ve bought from a main dealer they will have done this for you 🤓 I found it’s usually the email on an order form or something similar 🤓
Can you please show du how to take the black cover off the Mercedes me app. We have a black cover over our Mercedes car in the Mercedes me app and we dont know how we can take it off. Could you help is?
Oh once all of the Mercedes me services / digital extras are switched on, it disappears after a couple of days. That’s what it did for my car anyway when I bought it.
Hey Chris, your Mercedes-Benz dealership should be able to let you know if you can use it. I would have thought you could, it’s been around on virtually all models since 2016. It does vary round the world though and not all countries have it.
Nick, I have a 2019 E 300 and a 2021 GLC 300 4matic and I have the Mercedes me app activated and all services activated as well. BUT I don't have many of those features showing on my Mercedes Me app. Can my cars be upgraded or updated or have these features add to my Mercedes Me app and/or have my car programmed to included these features that you're showing in this video? Or how do I have these features turned on, on my cars?
Hey Bernie, it depends on your specification of your car. You can see what’s available by going to the Mercedes me store. If any features are available they’ll be shown and listed there. Which features did you mean?
@@npoleary Well, some of the features in your video, my Mercedes me app doesn't show up. Like being able to put the windows up or turn on the heat/AC or turn on the seat warmers from the Mercedes Me app? I can lock my doors, track my car, mileage, amount of gas in my tank, start my car, etc.. but I can't do some of those other features you showed in your video. And my 2021 GLC HAS the MBUX in it. So I wanted to see if there could be some reprogramming which could add some of those features you showed in your video? I'm assuming it should only be a matter of programming, to enable those types of features?
Hey Bernie, sadly it’s only compatible with certain models. Basically when a car is connected to Mercedes me, on the app are all of the features available for that connected car. More can be purchased from the Mercedes me store if available. Things like heating / cooling are only available in the UK on vehicles with an auxiliary heater (usually plug-in hybrids and electric cars)
Hey Rimsha, the Remote Package is the one that gives you the functionality of the app. All of the features available on the car will be shown then If you stuck, get in touch with your local Mercedes and they can let you know 🤓
Hey Dave, to add a car if you have one of the newer multimedia systems then you can scan a code on the screen. If that doesn’t work or you don’t have it on yours, get in touch with your local Mercedes and they’ll give you a hand
Only certain Mercedes can do this so it depends on the model and year of car you have. You can check on the Mercedes me store and see if there’s a thing called the Entertainment Package. Or on the Mercedes me app, press Menu, make sure your car is selected, Manage Services, Infotainment, Music Streaming & then “Linked Accounts”.
@@npoleary Thanks fellow Nick, (my name is Nick). I’m contemplating getting that air freshener thing to put in the glove compartment and scent the car. Have you lined the ones you’ve smelled? Are there any third party brands that would smell better?
Think I’ve only seen the ones called “Freeside Mood”. Think they’re usually the ones supplied in cars that have it. Quite a rare option though, pretty sure I’ve only seen it a couple of times. Not sure if there are 3rd party options? Have you seen some?
Hey Dropbullet, check out my troubleshooting guide here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-xxUa6r893G0.html It sounds like you might not have it, the app is where you can purchase it from the Mercedes me store.
Ah that’s for 3rd party apps I’ve used Quickbooks before but there’s Mileage Tracker by Driversnote, MileIQ as apps to download on the App Store which will offer similar features
Have you got a valid subscription to the app? It’s called the Remote Package on the Mercedes me store. If you’re stuck, get in touch with Mercedes me support from the app. Menu, help, contact support and they can help advise!
They should invest in a sort of technology that would stop the car with thieves inside. Stop and trigger a sort of alarm from your phone. My s 500 coupe was stolen recently and I was with the police on the phone saying to go and follow the car, or check the cameras. They are so good at sending us fines for speed or other events but when thieves are stealing our cars they become invisible. The trauma I was left with as well as other people is something for a lifetime. We should be able to stop and lock the car with the thieves in and trigger an alarm and police to be informed ASAP. You can t have a dream car in UK because someone will steal it from you sooner or later!!
I think it removes itself after a little while, sadly not had that happened to a car that I've had on test or my own car so not sure what the prompts say on screen