Mercedes W212 E Class 2011 Remove Replace Repair Scrolling Knob Wheel Command Console Control part 1 

Its not often I compliment RU-vid subscribers however, this guy could make a fortune doing this type of instruction. Nice voice no time wasting on taking out screws and no silly jokes or crap musak in the background. WELL DONE Sir. I thank you from the bottomless pit were my heart lives.

Thanks a bunch for taking the time to put this video together. Coupled with another by Scott Elliott, I was able to remove the knob module and repair the broken shaft within the knob to get my comand knob functioning again! Saved $350+ between you two guys' videos. Thanks!

Wow, what a great video! Thank you so much for posting! I'm not a do-it-yourself guy but I used your video today to install a new dial on my 2010 E550. It took me about 40 mins to install. I got a quote from midtown Mercedes-Benz for $800 including 2hrs for labour.

This is an excellent video! I appreciate you taking the time to do this. People like you are what makes the web such a powerfully helpful resource. Much appreciated, bud!!

Oh my gosh. You just changed my life. Very professional and makes this look so simple. I'll give it a shot. My ashtray cover has been driving me insane.

Such a great how-to. My Cantilever door was also broken and this guide saved me a small fortune. Thank you so much Leonard.

This is still the best video to repair the command knob. You just saved me some time and money. Very good instructions and details. Thanks!!

Thanks Leonard from the UK, I fixed my rotary knob today by fitting a new metal shaft in the controller (£25) to replace the broken plastic one however I got myself in a mess when the console was in pieces and the cantilever mechanism fell apart. This video got me out of hole and helped me get it all back together again. Really appreciated your help .

There is no way that I would have been able to hardwire a dashcam without being guided by this excellent video - I was on the verge of booking the car into the local Mercedes dealership for them to do the installation - I would guess this video saved me at least £100 , thank you

Thanks for sharing, very detailed explanation on this unexplored territory! It helped me a lot!

Excellent work. I watch it last year to fix my E 350 and now ran into it again.

Thank you so much for posting this; dropped our debit card down in the slot and couldn't close the cover for the ash tray; only had to remove the a/c controller to retrieve it. Thanks again for posting this and getting me out of trouble with the wife.

Thanks man! The scrolling of my media knob didn't work. With this video it took me about 10 minutes to replace it. I knew which tools were needed, so i didn't have to carry to whole toolbox to the car. Again thanks and keep doing this!

Well done, sir! Thank you! My W212 is not only cleaner now but wired the way I wanted!

An excellent tutorial, well done Leonard. I used it to repair the sliding lid on the center console. A business card had gotten trapped behind it and dislodged the spring that held it open.

I checked out your video in reference to a command knob problem I'm having with my 2012 E. Thanks for making this.

Thank you for posting this video. Exactly what I need to fix my E550.

Excellent Video. Thanks, Leonard! In a 2012 E350 I had a credit card stuck behind the rear of sliding door for the cup holder/ash tray. It prevented the door from opening all the way. Per the video, all you have to do is remove the plastic piece above the HVAC control with a heavy wire bent 90 degrees. Then remove the 2 torx screws holding the HVAC unit with a #20 torx bit. Removing the HVAC control was tricky. Use the hook at the top to loosen the control, then giggle and rotate it out. If you're lucky you can see the stuck card now behind the cup holder unit. I was able to fish the card out without actually having to removed the unit.

I fixed the axle with heat shrink tubing and superglue, works just fine.

Thank you as well. Excellent commentary and straight to the point. I have more confidence now in being able to do this myself. Get yourself a gopro headset and do this more often. :-)

Very helpful video , I has fixed my E550 , Mercedes 2011 cigarettes lighter connector came off under cups holder and also fixed my sliders cover with out problems, thank you for your times to help many user here and a tons money for repair .

Absolutely perfect, I followed every step and managed to repair my scrollwheel. This is how an instructional video shall be done. Thank You very much Mr Mayer!

Thank you very much for this video, I have had a problem with the centre console slid and didn't know how to remove it , this is excellent, I have now removed the console and repaired it. well done

Exactly what I was looking for. Great vid and thank you

I would add two things. The white end of the current command wheel that is being replaced and is attached to the long ribbon is removed in two steps. The first step is to depress the tab and pull the wire harness (attached to the console) toward the back seat. Once that is out the white end that is connected to bottom of the console has three channels that slides out toward the front of the car by depressing the middle white piece that you can see has a slight hook to it and voila it pulls off easily. Great video and it took me less than 20 mins to complete and I spent a few minutes trying to figure out the white piece.

Thank you! Most helpful video ever!

Changing out my faded wood trim, this is helpful. Thanks!

Thanks so much. I agree that you have a professional manner. In my 2010, the wood top of the big slider came off. The undercarriage wasn't connected to the front slider but I did have both clips in place. Using your video, I got the clips to re-insert under the front slider but so far I can't get the wood to stick down on the front slider. I was able to do my repair without taking the console apart. Maybe I have to do that now. Thanks again.

I echo the posters appreciation of your video! I also own a 2011 and there's so few DYI videos. Thank you well done!

Just used this video to remove the Command module in order to replace the shaft inside the unit. The shaft cost about $20 and is aluminum so it won't break again. Much better than buying the whole unit. The video was a big help in removing the Command Module. The only problem I ran into that is not shown in the video is how to disconnect the wire that goes from the Module itself to the car's wiring harness. It is a different setup than the blue wire that is shown being disconnected here. That process would have been a big help if it had been shown. Other than that small critique, excellent video and big time and money saver. Thanks alot.

Thanks bro saved lots of money

Many thanks for the video. I’m going to change climate control panel and E-S button. So it’s perfect guide for me.

Well done, very helpful. Thank you for taking the time & trouble to help others like me.

You are my savior.

Thanks for your help is very useful, thanks again.

I repaired my car in same way. Thank you so much friend for sharing video. Very good

wow brotha you did your homework on this one and i thank you cause i'm facing the same issue with my scroller. there is other videos i found in the act of taking apart the unit but not from the council thank you very much.

Leonard. You are my hero!

Truly outstanding video - I love how clearly you explain what to do. Many thanks....all the way from London !

thanks man, took me a few hours to take out the center and fix the knob but i did it.

Thanks for the Video. I was able to fix my car just like you show. Appreciated.

Thank you so much brother.. you really helped me a lot.. each one teach one.. love yu car too

You are a savior

Brilliant Thanks so much for making this video

Not got a problem with my E Class (yet!) but great video, thanks for the upload.

Very informative video. Thank you for taking the time to make it

Thanks for your video . Made that job easy peasy lemon squeezy !

Awesome video, thanks for taking the time to do this for everyone... 👍👍👍💪💪💪

Excellent, thanks

Excellent video.....very informative, mainly lower panel removal....saved me alot of time. This is the only video of lower panel removal....are you able to make more on lower panel.....temp control is one of the most broken part...Thanks

wow...!! thanks a bunch... nicely done and useful.. save my money a lot..

You save my life, thanks a lot, merci de Paris france

Great video, many thanks

ecellent video thanks for yur efforts

Wow. Thanks a thousand saved. Excellent.

Excellent video - can be used to connect hard wire to 12v socket for Dash Cam. PS. I will have to use 2 hands !! Thanks and well done.

Thanks for a very help full video !

Bro thanks for helping a brother out

Thank man! you are a life saver!

Thank you this really help and saved me some $$$

Great video - unfortunately my right hand side trim piece did break.

Thank you SO MUCH for this video!

great video...my 2012 did the same thing last year, plus I was also looking for a video that shows how to remove the wood trim. My wood is fading due to no UV protection from MB...thinking about putting vinyl wrap include of paying MB $3500 since I'm out of warranty. THX !!!

Bro you dont understand the grattitude i would love to go and shake youre hands and give you a hug jesuus.

This was amazingly helpful...thank you! My only problem is the same one a couple others have spoken about and that's getting the arm rest lever to click back into place. Is there a trick to it, because I've tried and tried and it just won't go back on all the way. I thought maybe holding down on it again with the same small flathead screwdriver I used to get it off might work but no luck. Has anyone else with this problem managed to get it back on securely?

Nice tutorial! thank you.

Great video! thank you very much. Any suggestions getting the armrest lever back on? I can't quite seem to get it to click back into place.

Thanks for this. Might save some of your expensive lacquer if you cover it with masking tape before you poke that hook into anything. Just saying :)

Hi Leo, your video is quite helpful. But i got a problem on the armrest switch. As i put it back, it still loosen. Any advise for that?

Very Helpful!

thank you ! much appreciated

very helpful man, thanks

excellent video, thanks

First let me say the video is great. However once I got the know removed I couldn’t get it unplugged. Looks like the entire cup holder would have to be removed to gain access to the plug. Am I doing something wrong?

Thank you!

slight difference on my rotary knob unit,DO NOT ATTEMPT TO REMOVE CHROME SURROUND, just squeeze the two side black plastics sitting over the vineer so that you can take the whole unit out , rotary knob and veneer, i have a photo but dont know how to add it here, also T20 screws on mine

Amazing video, I just replaced shaft on my knob today... Got new aluminum Shaft on Amazon... works perfect now everything is back on but the centre console pull handle is not clicking, how do you put it back on?

In my case the side trim pieces DID break... both of them. The front tab refused to come up and both broke. I would suggest to any one that wants to attempt this that the trick is to pull them STRAIGHT up while wiggling left/right to work the spring clips out. But I wouldn't know how to avoid what happened in my case. Perhaps the luck of the draw that my metal clips were stouter than others'. They are plastic posts with metal spring clips that tension/wedge into the holding slot on the ash tray carrier piece.

Are you able to make a video on Blind Spot Assist Radar/Sensor replacement. They are on both rear corners inside rear bumper....Mercedes made it such, that radar sensors are held by plastic casings stuck to inside of bumper...those usually get corroded and messed up and get unstuck falling up mainly if you are living in a high winter zone with lots of snow and salt.....how to stick those back up and save the sensor....radar sensor is almost $770 each through Mercedes dealership....Thanks a million

Wanting to put one of these things in a 1980 Camaro. How hard would it be to install one? Wiring wise.

Excellent.

I have same car. my spin function on my switch doesn't work but the push functions work. kinda annoying because the spin functions are easier and faster to use.

Thanks great stuff

Bro you sound exactly like Will Smith :)

Thank you thank you thank you!!!!

WOW very nice!! This helped fix my sticking Sport button!!! Check it out if you have the same issue.

Can you show us how to remove the cigarette lighter. I need to install dash cam but dont want any wites on show so am planning to connect to the lighter from behind. Any suggestions and tips will help

This was a great video. I did my 2010 E350 about 2 yrs ago it took a while to get the CC out and to epoxy the shaft together with wooden toothpick support however this time after it broke after 2 years it literally took 10-15min to get it out and I completed the repair in 20-30min tops. I would also like to share this replacement Command Control drive shaft I found on ebay. www.ebay.com/itm/152076354366?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT It is ebay Germany it’s a little expensive $50 considering you can get a new unit for around $250 or a used unit for around $140 but then you'll still have to worry about it breaking again. I ordered it and received it in Texas in about a week. The beauty is the part is aluminum so no more breakage. So I should never have to fix this part again for the life of the car. Thanks again.

Thank you.

God amongst men

thanx for help

Love the instructional video as I have the same control knob issue on my 2012 E350. I do have one question and that's where did you purchase the replacement knob? Just wondering if I have to go to MB parts to get it or can I purchase it elsewhere. Thanks for your help.

Actually there is a repair kit For the knob that you can buy for $13.99 ,so you don’t even need to buy an after market one for $200

Thanks for this tutorial. Can you tell me how long the wire harness is and how accessible t is to unplug?

Where can I buy the control knob for 200 ?? I also need a new black trim that you remove first ??

awsecome

My ATM card was placed on top of the slider cover for the center console (the one that covers up the ash tray, lighter and "little stuff" container). The ATM card had slid into the center console in the space above the slider cover and the frame at the top of the console (the place where the slider cover retracts back into). Now, the card is "lost". Is there some way to get inside that console without having to go to the dealer? Many thanks for anyone that can help me on this!

Anyone know how to remove the part where the buttons for the heated sears are?

hello, how did you know that this is the part that's broken? What were the symptoms? Thanks and great tutorial.

❤