Are you getting any fault codes on the display ? Try turning the breaker off for about a minute and turn it back on. If that doesn't work, then you will need to have a tech out to initlize the brew unit drive or possibly replace the drive.
@@vjohndiy yes. I tried everything possible. I was hoping I could remove it by removing screws, etc. and remove. Alas, I don’t like admitting defeat… Thank you for your quick reply and assistance. Much appreciated.