Moen Flo Part 2 UPDATE | How its been working & what I've learned 

This was a great video. Thanks.

Great video, thanks for taking the time to post.

I just had one installed in our home, second leak was enough for me. I love this thing!

Thanks for sharing your experience. I've had my FLO installed for 3 years before it stopped working...meaning showing a zero flow rate. Turns out there is a known issue with the internal plastic turbine/impeller in that the 2 magnets in the turbine rust over time and make the unit inoperable. Moen is apparently aware of the issue and does offer a replacement turbine for a fee and I believe they have updated the design so that the magnets are not as exposed as the previous version. This issue is apparently exacerbated if you have hard water. Also, Moen and the CPSC have recently announced a recall on that FLO battery back up due to fire hazard. I do love the FLO when its working though.

Looking at getting one of these but concerned about sprinklers. Apparently, Moen also makes a sprinkler controller that can talk to the shutoff valve to let it know its ok. Would be interesting to hear people's experiences with this.

The impeller turbines are the weak link. Outside of that I've been happy with mine. I've repaired my turbine with different magnets with success. Pushed a sharp pin through the back, pushed the magnets out and installed new ones.

You wouldn’t ever want the Flo unit to be behind the irrigation branch. It would never be able to accurately determine an actual pipe break or if the sprinklers are running. Flo is perfectly installed after any irrigation branch and IMO after any water softener because of its regen cycle.

Thx for the video and review... it does seem weird to me though that it wouldn't register low pressure when you sprinklers turn on since it is before the FLO and would create a type of loss/negative pressure

I’ve only had it installed for 18 months in a brand new home and it’s already broken. I still get readings and I can engage the valve via the app, but the water continues to flow regardless of position. I contacted Moen and they just sent me a coupon for 50% off a new $800 device.

Get UPSs to back up the Moen and the wifi. Even Jackeries will work.

It looks like the flow of detector is having issues with a water refiner system a customer of mine has set up prior to the detector. When I engage The refiner the flow detector shuts the water off

thank you for this information. I was looking for sleep mode info as FLO shuts off my water with my irrigation on in the middle of the night. It is a new system (about 3 weeks) so perhaps it will learn and stop alerting me and shutting down? I thought I could just put it into sleep mode but your info about the 72 hrs is helpful. thank you. will look for your part 1 on this device.

I have had Moen for two years. It’s been very good although I have a couple of comments: (1) my turbine/impeller also rusted and I had to replace it. Unlike the person above, Moen charged me $31 even though I only had the system for 2 years and it had rusted. On the plus side, it was very easy to fix. (2) with the failure of turbine, Moen should have a warning if there is no flow detected for a few days. I don’t know how long mine wasn’t working until I noticed it one day by chance. (3) I get “pressure too high warning” all the time. My plumber says it is normal for the size of my house. I wish there was a feature in the app to allow the user to increase the threshold. Or have the system learn over time that my system needs a higher threshold. This is my biggest annoyance with the system. (4) I do have a sprinkler system. My issue is Moen has a 2 hour limit for sprinklers. I have a large property and sprinklers are programmed to run for 3 hours. Every time it runs, Moen shuts the water off. It would be nice to have a feature that allow users to increase the 2 hour limit. I ended up splitting the program in two and run 1/2 on one night and the second the next night.

What home owners insurance are you with? Ours doesn't offer a discount, might need to switch

I have a split beyond my main. Can you set one to turn on and one to turn off as shortcut for bypassing water softener but also set both to shut down w leak sensors ?Thanks

How come you didn't install the optional sensors I Install sensors for all my clients

question - if the power is off and there's no wifi, and battery backup is installed, do the leak sensors still communicate with the Flo to shut off the water if a leak is detected?

Thanks, great video! I see you have a link to the recalled battery. Is that still on recall or have they resolved the issue with a new battery? Thanks!

Have you ever seen Flo indicate low pressure when everything is fine? Mine was installed yesterday and is reading 3psi which is ridiculous. I checked the turbine and it is spinning fine.

A!so, when you use primer appropriately on PVC(!), only apply to the inside of fittings

I got a notice from Moen, that the battery is being recalled and to stop using it immediately

How does the Moen FLO know the difference between a suspected leak and say, the use of the garden hose outside to wash your car or water your lawn?

Can you manage more than one property with the same log ins? Or do you need multiple email addresses?

So this unit has to be piped into the water line?

how does it know the difference between a burst pipe or simply filling your bathtub with 30 gallons of water

Your main line is CPVC? You are fired.

Your sprinklers are UPSTREAM from the MOEN unit.

Moen recalled all 10,000 units of its backup battery power option because they heat up and catch fire. They will refund you for the device. See the Moen and internet for details.

I would not run irrigation through this device. Irrigation should be teed off before this device. The biggest point of this device is detecting a pipe burst or catastrophic water event. It can’t accurately detect that when irrigation is running because irrational uses high gallonage.

I hate seeing CPVC.