First question I have is with the Motorola G PLAY 2024 which carrier do you currently have? I I’m using T-Mobile with the edge 2024 and the phone quality/making phone calls. I haven’t had any issues nor have people told me that the phone quality was no good, the big difference obviously price and other things the G play I believe is A 4G phone so depending on your location as well as service provider this might be why the this might be why the phone is getting poor audio quality/call quality. Thanks for the comment if things change with this phone I’ll post here again to let you know.