MT-1501 How-To: Threading - How to Check and Adjust Thread Tension 

It’s a bunch of letter l’s. Just type the I from the tablet

Contact the service Dep and they will provide you wioth instruction on how to fix this issue.

we do! however, is something comes undone in shipping we can't control that. IT's important for all our customers to know proper threading and tension settings!

@@ricomatv then why don't you explain it properly???

Please contact our tech team and they will walk you through it! ricoma.com/us/tech-support

@@ricomatv wow such a detailed explanation.

It could be a variety of different things. For example, 1. If it is just one needle, it is most likely an upper thread tension issue and you should adjust the tension for just that one needle. 2. If it is all your needles, it is most likely a bobbin tension issue and you should click on the link below for the article "How to Fix Bobbin Thread Tension". 3. Check that the threading is correct. Make sure there is no excess looping around the tension knobs or tangles in your thread. If there are, re-thread your needle. ricoma.zendesk.com/hc/en-us/articles/4408676078355

Hi there, In your pertaining portal there are video on how to install your needles.

Great question. You can tell if your top tension is too loose if there is more top thread showing than bobbin thread. You can tell if your bobbin tension is too loose if there is more bobbin thread showing than top thread. The ideal tension should be three equal parts. 1/3 top thread on each side and 1/3 bobbin thread down the middle. So to answer your question: When the column has more bobbin in the back, that means that bobbin tension is too loose. So if the bobbin tension is too loose, then the top tension would be too tight because you will notice the top thread would be very thin on the column, which means it's too tight. Both need to be just the right amount. If this were your exact scenario, you can loosen the tension knob of the needle that has very little top thread showing and that will make the top thread show more and even out your tension. We will post a video on how to interpret the "I" test in the coming weeks!

Can you help me my ricoma machine says needle error no needle

Clear the error by pressing ESC and turn the red color change knob behind the head until it shows a needle number on the screen instead of 0

Thanks for watching!

Hello. If you have one of our machines please contact our tech support and someone will assist you. www.ricoma.us/tech-support

dude, these people could REALLY use some education in customer support.