I remember when I saved the day for Susan Cresswell. Four years ago, Susan lost her hand in a cake-cutting machine. She managed to walk 400 yards, holding her hand in her other hand, where she flagged me down. You can only imagine what that must have looked like. I drove her to a newsagent, where the hand was packed in Soleros, Magnums, Mini Milks and a Feast. After six hours of surgery, the hand was sown back on. Sadly, it didn’t work, so off it came again. But she still had one good hand, and she was damned if anyone was going to take that off her. No one was suggesting they were going to do that. Anyway, the point is, four years later, she is credit controller at Cromwell Certificated Bailiffs.