We ended up exchanging this model for the slimmer version ru-vid.comUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU because it was too wide for the only door trim area that made sense to mount it on. However, we should have just noted the dimensions prior to purchasing. Otherwise, we love the doorbell. It works perfectly, and the video is very clear, even at night.
I said the other day, this is the best HomeKit channel! But this review has sold it for me! I felt like I had the doorbell already with the amount of detail!
Great review and coverage Jon! I’m excited to see this out in the real world finally. Looking forward this becoming available over here across the pond. Again, great video!
I really appreciated the explanation on the difference between homekit doorbells with and without secure video! I was thinking it had to have secure video in order to show the video feed on you apple tv, phone etc.
I think it’s the doorbell format for HomeKit as when I was speaking with Netatmo they said it needed to work this way. Although I have another doorbell here that’s a prototype and it’s in landscape at the moment
I’ve had the ring doorbell pro for over two years. The cheap rubber/plastic doorbell button has split in three parts. Apparently this is due to weather wear from the sun and cannot be repaired other than replacing the whole unit. On top of the annual subscription to be able to view previous recordings. I am definitely switching to the new netatmo doorbell and am glad they have a proper aluminium doorbell button, though I could see the painted chime icon disappearing over time. I already have the netatmo indoor camera and two outdoor security cameras for a few years, so will all work well together. Thanks for the comprehensive review
This is THE best video about it. So rich informations. Thanks man! I’ve ordered it but the video format not showing landscape isn’t usable for me I fear.
Absolutely outstanding review! You're truly one of the best reviewers on youtube with such a good production quality and attention to detail. Only minor note - could you include a recording of the sound quality somewhere so we can judge that too please? Thank you!
Thank you so much, really appreciated. The reason I didn’t demo audio is because it will sound different for each person due to speaker or headphone quality on the device being used to listen.
It’s took weeks and days of editing. USB power will power it and it works as expected. But I don’t know what long term damage maybe caused by not using it as expected!
So happy to see this FINALLY come to market. I do wish that HK allowed for true wireless cameras, particularly for a doorbell application. Thanks for bringing this one to us; Jon!
HI, could I use this doorbell without connecting it to my existent chime (not compatible -> to old)? I would like just use my HomePod mini as chime. Thanks in advance 👍🏻
What sort of Home automations are available with this? Could I set one to trigger a light to come on when motion is detected? And maybe a separate light when the doorbell is rung? Thanks
I installed the retail version of the doorbell yesterday, but the included SD card was only 16gb instead of the 32gb on your unit. I guess they changed it down to 16gb for the units in store now, as it is also mentioned on the Netatmo forum that only a 16gb is included. Maybe good to know for other potential buyers.
Lots of good info in the video, so with the facial recogonization will a Homepod announce the name of who's at the door? I'm assuming the notification on the app will say their name. Would be cool if Siri said who it was.
Apple’s website says this doorbell does have homekit secure video but I’m learning from you and others that actually it doesn’t. I don’t like not having storage in the cloud because someone could remove and steal the doorbell and then I don’t have access to the footage because it’s on the SD card inside the doorbell 😬
I have it now for 4 days and not overly impressed. I love the design. Native app is fine. But I have bought it because of the Homekit integration. And that is, even after almost 2 years since the first announcements, still very buggy. HomePod Chime is not working (I do have Ios14, maybe I need to wait for HomePod update, it is still on 13.4.8), if more than 3 people respond to a call, the doorbell crashes and is unavailable for a while. Not all Applewatches in the house are getting notifications. Live Video quality - even on a very fast WiFi connection not great. Downloaded video is a bit better, but a far cry for FullHD. When contacting support they sort of admitting that this is an issue that they are working on. If you take out the Homekit integration, other doorbell suddenly become more attractive, maybe not for the design but definitely for functionality and quality. I hope future firmware and software updates will improve the doorbell overtime but for now I believe 300 euro is too much for what it offers. And by the way, mine came with a 16GB SD Card, not 32GB. And throw away the screws that came with it, if you need to screw those in hardwood door posts you are ehhh screwed as they will never come out again...
It definitely has some points of improvement. But I’m hopeful there will be enough updates because it is a new product and Netatmo has all attention for it. The Netatmo Presence works very good so they are able to make good products. The doorbell definitely needs improvement on speed of motion detection and recording. It’s so slow it starts recording approximately 1 or 2 seconds after pressing the doorbell button. In that case the person is already in front of the camera for some time.
Like I said in the review, HomeKit is underwhelming, but this is not a fault of Netatmo. Doorbell chimes do need iOS 14 on the HomePod. The issues you are describing sound like a WiFi bottleneck somewhere
Just installed. Took about 2.5 hours. The installation process was very straight forward once I’d figured out that my existing doorbell was 8v not 12v. Really impressed with the troubleshooting page in the manual. The different light colours helped me figure out the problem.
Important to note: I had a 8V 0,5A powersource. The camera works but goes into power saving mode and live view isn’t available. I switched to 8V 1A and now it works properly. I’m happy with the doorbell. However I expected a wider view. And the most important part to improve is the speed of recording. In your video you also show the recording when walking away. It should have a pre roll function so you have the full event. Not just the back of a person. Hope they will improve it very soon.
Great video, really helpful. I bought one based on this review. I just installed one myself, Can I ask do you have a loud humming from the Chime module? I’m not sure if this is normal or not. All set up correctly but just worried in case it’s an issue or will cause an electrical problem
I have a HomePod mini, if i got this doorbell, could i skip the making it work with my existing chime stage, as i dont have a doorbell currently. Hoping the HomePod will bridge that gap?
Just got mine installed and I’m so disappointed that I’m going back to my Nest Hello. Can’t disable the IR Can’t turn of the internal chime The image is rubbish when compared to the nest especially during the night What a shame :/
I have this product installed by an electrician. The camera keeps disconnecting and I cannot get it reconnected this time. Looks like I need to remove it and get another brand :(
Was excited about this until I found out it won’t come to the US until the end of the year. Guess I’ll have to wait longer. Is it possible to configure the doorbell to only use the wired chime during certain times of the day? I have children that nap in the middle of the day and I would love to set it up to only ring the main chime when they’re not asleep.
Hi can you bypass the chime and run the unit of a standard type bell plug-in transformer I.e. 18 v I don’t have a current doorbell at all. Please advise. Thanks mark
Hi I have a Netatmo door bell and flood light/camera . When I ask Siri to show me the doorbell for example, Sire responds with “some of my devices failed to respond”. From my understanding this feature should be available, I do have a HomePod mini in my smart home set up which works as my hub. Perhaps I have missed something in the set up, I don’t know.
Hi Jon, great in-depth review. I’m inclined to get this though I’m a bit worried about the IP44 rating only as I’m intending for this to be placed on my pedestrian gate where it will be exposed to elements. Also, have you done a side by side review of this with Logitech Video doorbell? Thanks and more power to your channel!
Hi, I'm looking in to the HomeKit Ecosystem and thought about if you were able to play a doorbell sound on your Sonos speakers whenever the doorbell button was pressed. Hope to hear from you soon William
This is a great video, very informative, I have a question do you get notifications on Apple Watch? if so, can you answer the door bell on watch? Thanks
Thank you. Yes this is a miss on my part, I was trying to trim the video down as it was a lot longer! Yes accidentally took out the Apple Watch stuff. Using HomeKit on the Apple Watch you can answer the doorbell
Question about the alert zone. My door is facing an indoor hallway because I am in an apartment. I need the alert zone only to activate when someone’s within 2 to 3 feet of the door. Does this device do this?
Just found your channel and subbed. Great review. Im in the market for a new doorbell. Currently with Ring but i wanted something with HK compatibility. Plus Ring’s performance hasn’t been great lately. Im currently also running the Fibaro system (zwave) however im keen on moving everything over to HK as we all have iOS devices in the household and i feel HK is more streamlined and less buggy than other smart eco systems... Also does this doorbell have backlight illumination at night? Like the ring where the doorbell button has a light illuminating around the button?
Thanks for watching and sub, really appreciated. No backlight illumination on the doorbell. But it does have some small lights around the camera area to alert people
Hello do you have a review of since you owned this a proper review of how it had worked out for example I am sure there were updates that happened and or something stopped working etc
Very decent and thorough review. I use the Netatmo Smart Outdoor Camera and considered this but got fed up of waiting for it to be released. I ended up getting the Eufy Video Doorbell instead which has an awesome 2k camera, battery, chime and all footage is stored securely locally within the chime. Very happy with it so far, especially as it uses all Amazon Echo's as chimes and I don't have a wired doorbell. Only niggle with it is the poor Echo Show integration (no auto video feed load + 20 sec delay).
Hi, I'm looking for a video doorbell with HomeKit, but I also need to open the door from the iPhone. (person using wheelchair), Can you tell me if this one can do it, or an other one if not, we live in Spain. Thanks)
Hey Shane, do you know if there’s a way to have an automation trigger if someone rings your doorbell, with Netatmo? You can do it with the motion detector, but as far as I can see not with the actual ring button… Maybe you have a clever solution? :-)
Hello, great video! Thanks for the info. I’ve had my eye on this for so long and was finally happy that it was being released. I do have some worries after seeing your review, can you please let me know: 1. What was the audio lag like? I bought an Eve indoor camera and found multiple issues within Eve and home app so I returned it. It could be due to my internet connection. 2. Do you know if the chime controller acts as a transformer. My current doorbell chime is not compatible so I need a new one. What’s not clear is whether I need a transformer or not? Did the chime controller fit inside your chime? Once again thanks for the info and video!
Hi, I didn't experience that much lag, but as I said in the video other factors should be taken into account. Wi-FI signal strength is important and it will vary from person to person. In terms of the transformer, you can checkout the compatibility via the Netatmo site. The reason I didn't dig deep into this is because each setup is different and it would be hard to cover it. Hope that helps?
Great review! At 3:15 you are saying a micro usb port is powering on the doorbell but it‘s not recommended to be used. But in theory is the doorbell working / booting up? I would test this method first and use my homepods as chime? (No chime cabling existing) thanks!
With a new build, seems like a waste of money to buy a chime only to disable it. Any insight on whether Netatmo will make one that doesn’t need a chime?
Liam Griffith I asked this and they have no plans. Although the doorbell does work via USB that is used for resetting the device. Although I would certainly not recommend this
Very solid review, thank you. I have a question about the support of 230 volt - do you know how this works? I've tried finding answers about this but can't seem to find anything anywhere. Do you think the support of 230 volts refers to the USB-port? I read somewhere that "if you have 230 volt you need to contact a professional installer". But what does this really mean? For my case, I actually only have 230 volt and no normal doorbell installed...
thanks fo the full review :) Bought one :) So we must install the chime module ? Today i used with ring doorbell and they don’t have this part So i’m interested if i’m install without the chime module if it’s work or like you say it is destroyed the fuse.. I don’t have any problem to install the chime module i have chime near to the door but if the chime module was in white instead black it is was awesome :)
I'm planning on getting one of these soon. I plan on using a motion detector to turn on the porch light if anyone comes onto my front porch. This will then give me color night vision. I don't plan on using this as a security camera for anything other than my front porch. I am planning on installing PoE 4K cameras around my house for surveillance. Have you heard if Netatmo will be adding Thread support to their existing product line? Can this be done with a firmware update or will it need specific electronics installed in the device for this to work?I did see on the Thread coalition page that Netatmo is a member but I haven't heard anything from the company on what that will entail. Have you heard anything regarding Thread support and Netatmo?
Great video as always, thanks. But it looks like it’s a no-goer for me as I’ve currently got a Ring Video Doorbell pro with the UK power adapter (plug in to mains socket) and like many houses I don’t have a wired chime. Really disappointed as I was waiting for this for a long time but that’s a massive limitation that Netatmo has introduced in my opinion. Do you know of any other HomeKit doorbells that would run on the Ring 24 V power cables?
on this point jon, is it not possible directly connect the uk power adapter to the doorbell, as mentioned by @StumpBloke above, to just power up the netatmo and then have an automation to play a door bell sound on the aqara hub (or just do the homepod doorbell chime thing when the ios14 update comes). so even if u don’t have an existing chime setup, it could theoretically still work right? could you confirm this jon?
Eufy is also pretty good, but not the battery one. I had this one and wasn’t satisfied with the night vision. The night vision was very good but it wouldn’t activate at night because it apparently is too bright from the street lights.
Is it possible to connect it without a chime just like I did with my Ring? I had to buy a 8-24V transformer and a resistor and it is working fine. I hope this is something possible with the Netatmo as I have been waiting forever to come out and be HomeKit compatible without having to use Homebridge and Ring
@@patrickjorio6631 Its always been advertised as needing a chime. Back at CES 2019 when it was first announced, Netatmo stated this and it was reported by multiple sources.
So two seconds from push to notification and ANOTHER 3 seconds to engage back - that seems long and people may be gone by then. How does this compare with other video doorbells? I would think the notification would be almost instant.
Hey! Thanks for the video. I know you say it's not a replacement for other outdoor cameras and I wouldn't treat it as such but is it possible to record clips from the live view or is this only possible from a trigger like pressing the button/motion detection?
I’ve had the doorbell since Monday and can’t get it to connect to my WiFi, even when there is an access point within a meter. I think I have a faulty unit but have been very frustrated the last couple of days trying to get it to work..
When I build my house, I got a Ring Pro, using its Plug Chime and had a plug for it in the circuit board. So I have no real chime, do I really need to get one of these ancient things or can I just hook this doorbell to the same 2 wires as the Ring Pro?
great video jon, i’m a long time subscriber to your channel now and i’ve watched all your videos and was waiting eagerly for this one when i saw your previous update video. i was so ready to buy this, but was really tripped up by the wiring part. my existing doorbell wiring that came with the house was just 2 wires that runs into the house and then u just connect them to a battery operated chime. most doorbell set ups are like that in the country i live in. what i did was to buy an ac to dc power adapter (like the kind meant for ring doorbells) plug it into a socket and separately run it through to the same doorbell button crevice so that when the a proper and not crazy expensive homekit doorbell comes onto the mkt i’d just buy it and hook it up. sadly, it seems this netatmo doorbell will not work for me. i was wondering if a workaround is possible though. this is my plan if i were to get the netatmo. i’d use the power adapter on the netatmo to power it (so yes there will be no sound produced when doorbell is pressed), but then it should still register a doorbell press virtually. if i link that to homepod (or say the aqara hub - i’m not sure if the chime thing works via homekit) to play the sound, then i technically have a working doorbell again. does this make sense? will it work? your thoughts on this setup jon. i’ve got a doorbell button that comes with the house but connected to nothing at the other end and i’m really tired of waiting for a homekit doorbell and i really want the netatmo to work. pls tell me my workaround is viable...
Hi, sorry for the delay. I have been checking this out with Netatmo. They have asked you contact the support team as this does sound it would need a wired mains powered doorbells. But they would like you to check with them before buying
@@HomeKitAuthority thanks jon. yea i was referring to wired mains. essentially it wires up the doorbell but just skips the chime part. the question is really does the button register a press when it is wired this way and whether the doorbell will “chime” the homepod consistently.
i tried to contact netatmo but can’t coz it seems i have to have a product in order to do so. so based on your knowledge... if i were to just supply dc power (say up to 24v) to the doorbell and just leave it at that and skip all the wiring stuff to the the chime, will it work? the plan is to just use the homepods as the chime. in fact i’ve got no traditional chime at home now. hope u will be able to help. oh also will the above method work with the logitech circle view doorbell too?
Yes you can. But as I said in the video, I would not use this as a primary security device. It certainly does not replace a product like the Netatmo smart outdoor camera
Love your videos mate- been going over practically your whole back catalogue! Any idea if the Circle View doorbell would work in the U.K. if I bought it in America? Or will the secure video but only work with US Apple ID accounts?
Yes you do! When I was trying to cut this down to a watchable limit. I accidentally cut the Apple Watch part. You get notifications from Netatmo and home app. You can answer the doorbell via the HomeKit ones
Thank you for the review! The one thing i was wondering is that does the doorbell come with replacement plan in case of theft, like mentioned on one of the earlier web review by apple insider... Any info on this?
Would’ve been nice to hear the audio quality through the doorbell and app. Also, does it recorded and playback both sides of the conversation, not all video doorbells do.
I'm really torn on waiting for this doorbell for the USA availability versus something from Ring. I already have the Ring Floodlight camera in back. So I know what I'm getting into with Ring. But I've been waiting for a decent HK doorbell...And this is it. But is it worth the wait???? I so mixed right now.....
@@HomeKitAuthority Well the doorbell is the last piece to my HomeKit really... Should I just say screw it, forget HK and buy Ring Pro doorbell now? You said it yourself, you use the security app and not HomeKit. I do that now with Ring. So I think if HSK was already included...I'd probably have no doubts. Without HomeBrdige, Ring doesn't work at all with HK. This one will though....
@5:45 - I'm very disappointed you have to install an app first. I saw in your screenshot of the app that you may have to have "My Account" set up. I refuse to give my email address to them, especially if they refuse to say what they need my email address for. I can't imagine any reason why they need my email address or other information about my device. Some HomeKit cameras don't require apps to be installed first. Why is this product any different? Imagine if a physical padlock didn't work until you informed the padlock company what your street address was and your padlock's serial number. Would't you worry about that? Why don't people worry about the same security on the internet? When I reached 19:09, you said the company doesn't collect ANY user data. If that's true, why do you have to install their app, and presumably create an account? Doesn't that give them data about you? How do you know their app isn't sending any data back to corporate HQ? Did you put a sniffer on the network?