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Netflix Culture Change 

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### Article
www.nytimes.com/2024/06/24/business/media/netflix-corporate-culture.html
By: Nicole Sperling | x.com/nicsperling
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1 июл 2024

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Комментарии : 357   
@FM-kl7oc
@FM-kl7oc 3 месяца назад
For everyone else, "Don't be evil" changed to "Don't be Google" over the years.
@GothAlice
@GothAlice 3 месяца назад
A reasonable definition of evil: behavior that is unduly/unnecessarily cruel or harmful without sufficient cause to outweigh or justify the harm. What’s the harm in preserving a “feel-good but possibly impossible to define” ticket, versus the obvious signal removing it conveys? It’s stupid. But it’s Google stupid. (And part of why I stopped using them for anything except when commenting on a video I watch using MPV, shortly after that canary died.)
@electrolyteorb
@electrolyteorb 3 месяца назад
​@@GothAlicefart
@sad_man_no_talent
@sad_man_no_talent 3 месяца назад
@@electrolyteorb fax
@SkandiaAUS
@SkandiaAUS 3 месяца назад
Do you know when Google started they really were a darling who seemed to be bringing change for the good. Now they're another faceless corporation prioritising fat stacks. It's been a death by a thousand cuts.
@w花b
@w花b 3 месяца назад
​@@GothAliceleefy leefuh lurb
@lpls
@lpls 3 месяца назад
Google dropped "don't be evil" when not being evil got in the way of the business.
@connorskudlarek8598
@connorskudlarek8598 3 месяца назад
This. I remember when Google dropped it. Almost immediately after, the company publicly looked evil. Everyone in the know had already seen them drinking from the "fountain of profits, no matter the cost". If I remember right, it was shortly after that when the public learned Google was spying on them. They changed the public-facing phrase from "don't be evil" to "you can make money without being evil"-which is true, but it doesn't mean Google can't also make money while being evil, too.
@goldnutter412
@goldnutter412 3 месяца назад
lol clueless wait and see google is not what you think i've been using google since it came out we are about to see the real AI frens. you'll see. dont care if you argue, youre just wrong.
@justhecuke
@justhecuke 3 месяца назад
Nah, it's when they got tired of their small set of annoying, very vocal employees who would say that every time the company did something they didn't like, it was evil and Google shouldn't be evil. It was very annoying nonsense. Meaningless drivel. I'm glad they removed it. It encouraged naivety and immaturity that Google needs to grow out of.
@YesInMyBackyard
@YesInMyBackyard 3 месяца назад
Google didn't drop "Don't be evil" actually. It was still the wifi password in some places. "Don't be evil" was just catch phase used as a header in the Google mission statement on one section and it still remains there. The alphabet mission statement riffed on the idea without saying it so people falsely claimed "google dropped don't be evil".
@justhecuke
@justhecuke 3 месяца назад
@@YesInMyBackyard kind of, but not really. DBE was the Google motto. It wasn't just a thing they said every now and then, it was one of the main phrases associated with the company. It got changed to Do the Right Thing during the whole Alphabet thing. It used to be big internally, but most references to it in official docs got scrubbed. So it was pretty much removed, and a lot of people got upset about it because software engineers and terminally online folks can't understand nuance, or look for the full context of what happened, including what it got replaced with. I think people are reading into it too much. Companies change mottos. It happens. And the change from passive ("don't be") to active language ("do") is a plus. My main interactions with people who reference DBE had been negative. It mainly seems to be used by people to justify their being an annoying asshole.
@t3dotgg
@t3dotgg 3 месяца назад
6 reorgs in 10 years? Rookie numbers. I had 4 in a single year at Twitch
@ThePrimeTimeagen
@ThePrimeTimeagen 3 месяца назад
That is so crazy
@ThePrimeTimeagen
@ThePrimeTimeagen 3 месяца назад
You actually have to think that there exists many roles where all they do is plan reorganizations, not actually do anything, just simply move desks
@t3dotgg
@t3dotgg 3 месяца назад
@@ThePrimeTimeagen I’ve heard it proposed as an attrition tactic to keep people from realizing they’re unhappy. Thought it was a meme at first but honestly it checks out
@GothAlice
@GothAlice 2 месяца назад
@@ThePrimeTimeagen “Team synergies” keeping people who work well together, apart. 😜
@PreschoolDropout673
@PreschoolDropout673 2 месяца назад
Not to brag but I got re-orged this January and then was re-orged back to my original org by March.
@Griffolion0
@Griffolion0 3 месяца назад
People mistakenly conflate being direct with being an asshole, which isn't true. You can be very direct while not being an asshole about it. In fact, directness mitigates a lot of potential assholeishness. Just don't be a dick, that's literally it. My engineering manager just comes out with stuff and isn't afraid to have uncomfortable conversations, but he's never a dick about things. And I always appreciate that I can trust whatever he's saying is what he's actually meaning.
@hoppy6437
@hoppy6437 3 месяца назад
i think this is a big one. When I'm reviewing work from people I haven't worked with before I let them know it's not anything personal. I'm teaching them how to improve their code and why that makes a better product. At the end of the day it's all about trying to build the best software we can .
@ErinCollective
@ErinCollective 3 месяца назад
yep, it's a skill issue, people skills
@KevinJDildonik
@KevinJDildonik 3 месяца назад
This is a trauma issue. Many people do think all direct communication is dangerous. Probably thanks to having an angry parent so they were always walking on eggshells. They think saying things directly = daddy's about to punch the wall. Even when they're 63 years old now. And they refuse to get therapy because they think they're normal and you're the weird one.
@jacobpatton969
@jacobpatton969 3 месяца назад
Yes. Just saying “this is stupid” or “you’re bad at your job” isn’t giving feedback. It’s no more helpful than just saying “LGTM”. If you want to be direct, you have to focus on the issue that you are addressing. I think a lot of people want to be direct, but just end up acting like an unhelpful dick because they don’t have the social skills to give feedback.
@monsterhunter445
@monsterhunter445 3 месяца назад
Odds are if someone is being offended you are being an asshole. It's like seeing someone ugly face and saying you are ugly I am just being honest.
@jacoboblanco3696
@jacoboblanco3696 3 месяца назад
As a former manager I can tell you that 90% of all problems in an organization can be traced down to bad hiring and firing culture.
@JP-hr3xq
@JP-hr3xq 3 месяца назад
I'm a tech lead/lead developer and let me tell you that I hadn't interviewed the last three people that joined my team. One of them turned out to be really good to be fair, but the other two just can't hack it. And I had to BEG them to let one go because not only could he not hack it, I could never get him to answer calls, chats, or emails.
@Hersatz
@Hersatz 3 месяца назад
The good old tasking people with no knowledge of a field or not enough social intelligence to hire people while never firing the bad hiring. Produce the worst work environment 100% of the time.
@IdkMaybeShawn
@IdkMaybeShawn 2 месяца назад
"Former manager says management is never to blame"
@EnlightenedSavage
@EnlightenedSavage 2 месяца назад
I can tell you 99% of problems with an organization is management and leadership and as demonstrated by your statement they always blame the people below them.
@onlinealias622
@onlinealias622 3 месяца назад
I think the feedback thing is tricky. In my experience, people I worked with at my previous job would take “give direct feedback” to mean it was okay to call people stupid for having done things they didn’t like and insult their coworkers and be super condescending. Direct feedback should be “hey what you did is bad for this reason, can you change it to this”, or “hey I’m having trouble working with you for x reasons, can you change the way you are doing things”. My coworkers would use that to write over complicated code and then say everyone around them is stupid for finding it hard to understand (e.g. insane C macros that call other c macros and stuff). I think it’s important to draw that distinction when writing those rules.
@Efecretion
@Efecretion 3 месяца назад
Don say "can you ..." -- that is a weird power / simp move, and is indirect, and the answer requires no work. A single word of 'yes' completes the ask. Just inform them of the required deliverable and how they failed to meet it. Some people, like myself, are aggravatingly literal in a conversation. It is only in quiet reflection that we can see the subtext.
@Jujukungfu
@Jujukungfu 3 месяца назад
I think it comes down to having a project-based mindset. No one should call anyone stupid, but if something is unacceptable it should be said that it's unacceptable and needs work.
@onlinealias622
@onlinealias622 3 месяца назад
@@Efecretion hahaha that sounds like a you problem dude, asking someone to fix something is a normal method of communication. Also it leaves the door open for them to say “no actually I can’t do that for x reason”, which occasionally happens when reviewing a PR
@zdog1566
@zdog1566 3 месяца назад
If you have coworkers who actually call others stupid, those aren't coworkers you want to keep around
@lilmisslena1386
@lilmisslena1386 3 месяца назад
I had the same thought especially as a person who likes direct communication - some people take that as a liberty to be completely unkind. In this video - the only reason that I cringed about the feedback was he said that he told him “he was acting like a child.” I’m not sure if that’s a direct quote from the conversation but that would have put my hackles up in the workplace too.
@briankamras2913
@briankamras2913 3 месяца назад
Props to Prime for understanding the importance of being a parent. 4 kids and a RU-vid channel sounds like a full plate.
@Guergeiro
@Guergeiro 3 месяца назад
Kinda wild he used to manage a full time job, exercise, family, twitch and sometimes RU-vid.
@KevinJDildonik
@KevinJDildonik 3 месяца назад
Progressive culture is incredibly corporate. Raising a family is seen as a conservative thing now. Girl boss culture says a women should bring her newborn baby to work and breastfeed at work. Trade culture says stay home and raise your kid. We need to meet in the middle. Parents need leave time, and on a day when they need to be in the office, we need to realize that raising baby humans is more important than turning your 23% growth into 23.04% growth.
@mattymattffs
@mattymattffs 3 месяца назад
​@@KevinJDildonik Woah, you're crazy
@mattymattffs
@mattymattffs 3 месяца назад
RU-vid is easy. What are you on about
@lightlysc1178
@lightlysc1178 3 месяца назад
​@mattymattffs Depending on the content you make RU-vid is definitely not easy. Even if it was the rest of the list definitely aren't easy. Young kids are basically a full time job.
@wordonice4457
@wordonice4457 3 месяца назад
The "wishy-washy" feedback is Microsoft to the T. God, I hate it. They never tell you when you're wrong or that you're wrong. They give us seemingly positive feedback and then go to your manager and tell them how rubbish you are. You have to become an expert at reading between the lines. My boss calls it "passive aggressiveness". I kid you now - I had to take unofficial trainings with him to learn how to detect BS talk from Microsoft senior engineers / PMs / execs
@iraniansuperhacker4382
@iraniansuperhacker4382 3 месяца назад
why would you work at Microsoft dude? If you can get hired there clearly whatever you do you are skilled at it. So that means you can get hired pretty much anywhere.
@wordonice4457
@wordonice4457 3 месяца назад
@@iraniansuperhacker4382 Microsoft still has the glitz and glamour to tempt folks to come work with them. Still, I'm working on switching jobs
@monad_tcp
@monad_tcp 3 месяца назад
@@iraniansuperhacker4382 I would work at Microsoft to fix their shit on Windows that makes me insanely mad about how no one fixed it. Which is probably why they don't want me there, they don't want any feedback.
@YesInMyBackyard
@YesInMyBackyard 3 месяца назад
Google didn't drop "Don't be evil" actually. It was still the wifi password in some places. "Don't be evil" was just catch phase used as a header in the Google mission statement on one section and it remains there. the alphabet mission statement riffed on the idea without saying it.
@ScottHess
@ScottHess 3 месяца назад
The thing about what works for 2,000 people doesn’t work for 15,000 is true, but sidesteps the issue. Those extra people most likely diluted the quality while only adding modestly to the outcomes. Netflix would still be a huge company today if they had moderated the headcount growth.
@shellsterdude
@shellsterdude 3 месяца назад
You know what made me stop paying for Netflix? It was the auto-playing videos that cannot be disabled. It was so rage inducing that I simple stopped using Netflix and then cancelled my account.
@GothAlice
@GothAlice 3 месяца назад
Like RU-vid?
@redpepper74
@redpepper74 3 месяца назад
@@GothAliceyeah but you can easily turn off auto play on RU-vid. It’s right there in the video player
@SuperOvidiuMihai
@SuperOvidiuMihai 3 месяца назад
Grow up. That feels like the most important millennial issue ever, do u need to see a phycologist?
@XDarkGreyX
@XDarkGreyX 3 месяца назад
​@@SuperOvidiuMihai and you are older? Cuz I'm younger and autplay drives me up the wall and I am sure you can find plenty more who are like us.
@2rx_bni
@2rx_bni 3 месяца назад
God yeah that's so annoying. I honestly just can't support them due to the fact that they decided family means "under the same roof/IP address. My spouse and I live on separate continents currently. Who are they to decide that?
@mattymattffs
@mattymattffs 3 месяца назад
All the devs I on board I explain how PRs are about code not person. Also the autoplay videos suck. And so does breaking up the seasons.
@TehKarmalizer
@TehKarmalizer 3 месяца назад
Agreed on all counts. I hate autoplay trailers, and I always wait for a season to complete before I watch a show. Can’t be bothered to wait a whole week when I would rather watch one or two a day or every other day.
@CitizensCommunity
@CitizensCommunity 3 месяца назад
Don't be evil was not meaningless, and they could not say it now and be honest.
@vincentbuscarello1357
@vincentbuscarello1357 2 месяца назад
I think there are ways of being direct AND protecting psychological safety though right? as someone who was shitcanned while 6 figures in debt for reasons I didn't understand or couldn't properly address, I don't like either the "flowery" culture of overly polite BS OR the "we only hire 10x engs get effed" BS either. Directness MUST be accompanied by 1) intellectual humility 2) respect 3) clarity, and the willingness to clarify more. The statements should be evaluate-able and falsifiable. otherwise it can go the wrong direction. Do you feel like Netflix has/had those 3?
@KevinLyda
@KevinLyda 3 месяца назад
Giving feedback to anyone from elite universities is not always welcome. Elite universities have a number of students who are there because a parent was there. They're not used to feedback. They avoided Netflix at first because it didn't have a wider reputation as a good place to work and it was smaller so harder to hide in. Now it's bigger and has a good reputation in the wider world so they're showing up.
@Nil-js4bf
@Nil-js4bf 3 месяца назад
Ouch. I'm wishy washy in my PR feedback too. When I point out that they didn't consider the impact in some other part of the system, they ask me for more details instead of thinking about it more so then I end up thinking through all the edge cases and expressing it in a concise way with examples...
@ScottHess
@ScottHess 3 месяца назад
In the early days, “Don’t be evil” worked alright, people could bring it up in meetings, everyone would step back and consider, and points would be honestly evaluated. There were still bad choices mad, with associated shitstorms on discussion lists. But as things grew “Don’t be evil” became more of a bludgeon to force an issue rather than anything thoughtful.
@ThePrimeTimeagen
@ThePrimeTimeagen 3 месяца назад
the problem is the "spirit of negativity" (Chesterton, orthodoxy, ch2) it has no real value. "Do what is right" >>>>> "don't be evil" don't be evil just has no real meaning and i am shocked it was used as a cudgel.
@ScottHess
@ScottHess 3 месяца назад
@@ThePrimeTimeagen Not sure what you're saying. "Do what is right" also is subjective. When I say "cudgel", I mean that it just because code for blocking, like how politicians say things like "we need to support real Americans" or "American values", they don't mean any sort of positive measurable thing, they're just saying that as a shorthand to short circuit something. Put it all another way, when you have a cohesive culture, almost anything can work, but when your culture has lost cohesion, people start using the cultural furniture to promote their own goals.
@jacoboblanco3696
@jacoboblanco3696 3 месяца назад
Stupid benefits actually scare the shit out of me because it's basically a bunch of money getting thrown around to impress people who are impressed by superficial things, instead of management being savvy with money. During a downturn, all those fancy chairs, and sushi money could've been used to keep the lights on for longer, or keep people employed longer. Same goes for massive hiring rounds that are not justified by increased, value-generating work.
@plaidchuck
@plaidchuck 3 месяца назад
Ding ding ding. Best answer on here.
@Burgo361
@Burgo361 3 месяца назад
It took me longer than I would like to admit to stop perceiving criticism as a personal attack and to realise I was also setting up other people for failure by trying to protect their feelings, especially friends and family telling them what they want to hear, defending their behaviour etc. Sometimes you have made a mistake and should feel like crap for a bit so you can learn from it, if someone makes you feel better right away or you convince yourself you were in the right you miss out on the chance to actually grow. Edit: Also I've found that when I blame everyone else and don't take responsibility for things it means I don't have any control over anything which is a fast track to all kinds of other problems as well.
@mariem6735
@mariem6735 Месяц назад
I blame others for being so intolerant to new ideas as I was raised loving to learn from teachers but I blame myself for overestimating people's intelligence assuming they can understand if I can. Like an Angel said in Gitta Mallasz's iconic book, don't chew up other's Food. Bingo. Your comment was spot on but the ones to be most blamed are the ones who refuse dialogue to escape pain. Dialogue is what is dangerously lacking today.
@Thect
@Thect 3 месяца назад
Watching this on my new 2k gaming monitor I bought with my first first (four) paycheck(s) working as web developer, thank you JavaScript
@yoshi314
@yoshi314 3 месяца назад
wait, it took 4 paychecks?
@hailahong3021
@hailahong3021 3 месяца назад
4 paychecks? How?
@Thect
@Thect 3 месяца назад
@@yoshi314 it took 1, but it took 4 for me to build the courage to buy one without feeling like I'm being irresponsible with my money
@w1atrak1ng
@w1atrak1ng 3 месяца назад
Maybe not 100% of every from those 4 paychecks
@user-eh5wo8re3d
@user-eh5wo8re3d 3 месяца назад
@@hailahong3021 probably set aside some percentage of the full paycheck each month.
@isocuda
@isocuda 3 месяца назад
I racked up 20k+ in a quarter, but that particular facility had a double digit production increase by EOY. "WTF are you doing" -> Looks at my self created report -> "Okay, this projection makes sense" -> 6 months later -> "Excellent work, but loop more people in next time" -> Continue to keep special projects under the radar until they're ready. hahaha (Another good indication is when positive feedback from employees shot up as I snuck things in)
@pallenda
@pallenda 3 месяца назад
When giving feedback go after the ball (problem), not the person. Exactly what Prime said.
@Kane0123
@Kane0123 3 месяца назад
Prime brings that old Netflix culture to his streams. Puts people on the big screen to sort em’ out, sends people on their way when they are way out of line, tells react Andy’s the hard truth.
@HobokerDev
@HobokerDev 3 месяца назад
He adopted that from asmon
@philosophersam
@philosophersam 3 месяца назад
My current environment is so consensus driven, it's insane. When I joined, I was sold on the dream I would be on the ground of building out the new distributed systems architecture. My team is entirely dependent on domain events being published by the two primary data ingestion teams. Neither team has anyone one them who understands distributed systems and they haven't even shipped a significant feature in over a year, let alone a single domain event. So our director wants us to build some kind of shoveler process and a facade strangler pattern based bullshit instead of holding them accountable. It's dumb. And I've been shipping new 3rd party integrations - but it's a gigantic clusterfuck behind the scenes. I wish I could work with delivery focused people I could rely on. I'm working on getting out.
@SilkCrown
@SilkCrown 3 месяца назад
I think Prime doesn't realize or want to admit that he is significantly more talented and capable than most of the people he worked with at Netflix. So he discounts their opinions when they say it was a difficult, long hours, stressful workplace where your head was always on the chopping block. Maybe he's being humble, but he should have seen how this culture was impacting his coworkers who were trying hard and working smart, but just not as smart as him.
@ThePrimeTimeagen
@ThePrimeTimeagen 3 месяца назад
most certainly not true. there are _so many_ amazing people at netflix. it was ackshually a great place to work for the entire time i worked there and my final team was truly amazing as well. very direct in feedback. there, at any scale, will be the "bozo" explosion. but netflix historically have done a pretty great job at managing this.
@hellowill
@hellowill 3 месяца назад
these companies are so attractive that people put themselves in the deep end to work there. So they get stressed and burnout. Maybe not Netflix specifically, but this is definitely the case with Google.
@mihainita5325
@mihainita5325 3 месяца назад
I worked at Netflix for two years, I think I left right before primagen joined. Many top notch engineers, and many things I liked. What made me leave was having a kid, a really bad director busting my balls (he was kicked out about a year after I left, but that was too late), and pretty bad life balance (2 weeks of vacation in 2 years, and I had to work remotely while on vacation). And I've seen some really bad managers, and a few really good ones. Overall, some good, some bad. I've worked in better places, and I've worked in much worse places. But I had no complaints whatsoever about engineers. I think I would enjoy exchanging some war stories with primagen :-)
@PristinePerceptions
@PristinePerceptions 3 месяца назад
Prime, you too need to look past your bias. You always assume that directness is only directness, and not a**holery or politics hiding behind the facade of directness. You worked at Netflix when it was growing. The majority of people you worked with instinctively embodied the principles. They didn't instinctively work to abuse them. Once a company grows to a large size and/or its growth stagnates, the number of people subverting the principles grows. Also the people who previously used to embody the principles find it harder to do so when challenged. Not being able to accept direct feedback, and hiding your politics/a**holery under the garb of directness are two sides of the same coin.
@brandon6490
@brandon6490 3 месяца назад
I personally think Netflix went from being the best streaming platform to one of the worst. A) Cancelled every single show I ever loved after way too early seasons. Riverdale has about 5000 seasons at this point. B) The UI was so fricking annoying. C) My actual needs are just not being met. No idea if this is how many people feel, but I wish Netflix had sticked with how it operated back in the old days and focused on creating a future with series we wanted rather than they think we need.
@plaidchuck
@plaidchuck 3 месяца назад
Well if everyone here is so above working there ill gladly take the job
@fabianbecker6266
@fabianbecker6266 3 месяца назад
It's interesting how the code review comments are seen as too direct in the US while here in Germany/Switzerland it is totally normal to write things like "This is bad because A, B and C. Please do D and E instead".
@-Jason-L
@-Jason-L 2 месяца назад
Telling them what to do is bad. I agree with the first part, disagree with the second, usually. Engineers are problem solvers, not order takers.
@AnimeReference
@AnimeReference 3 месяца назад
Removing "don't be evil" sounds pretty evil. The problem with the keeper test is that it depends on the company status. If I've built a good team but the company has over hired I wouldn't fight to keep someone who wanted to leave. The "would you hire them again" test is better in that regard.
@JackDespero
@JackDespero 3 месяца назад
28:30 I think that that is the key: Make it clear that you are not making an assessment of their persona, just of this specific output. I will say, however, that I have encounter in my life more people who are rude instead of direct than people who get offended by criticism of their work when the criticism is properly done. Taking feedback is a tool and an art, but giving feedback is as complicated and as important.
@hasan7786
@hasan7786 2 месяца назад
I went through a full interviw process for a marketing position and knew before the first round that I wasnt getting in after reading the culture memo. I'm more of a "work hard and get it done" kinda guy versus Netflix's " Give me B work and 100% culture alignment and we'll accept it over A work and a 90% culture alignment". THEN, about a week after i got rejected they edited their culture memo down to like a page or something.
@Neds_Severed_Head
@Neds_Severed_Head 3 месяца назад
This hits home. Our stand ups are a "safe space" but we can't name any individuals. I've complained about team members not pulling their wieght and was offered TOIL because they knew it was an issue and wanted to give me something for putting up with it. Absolute BS.
@alonzo_go
@alonzo_go 3 месяца назад
what's TOIL?
@Neds_Severed_Head
@Neds_Severed_Head 3 месяца назад
@@alonzo_go Time off in lieu
@plaidchuck
@plaidchuck 3 месяца назад
quit
@JackDespero
@JackDespero 3 месяца назад
13:00 One can be clear and direct without being rude. I think of Linus Torvalds, who makes very good points, but he confuses directness with rudeness too often. For me, the difference is that directness improves the communication, while rudeness makes you feel better at the expense of the other person. When you put it like that, those are two different things. Linus saying "You f*** idiot, this is a piece of shit of a code" in one of his usual tirades is him being rude, because the clear information is "This code is far from our standards". The rest is just Linus making himself feel good by outbursting. For me "I know that you are here, but you are a senior engineer and this is and this is not up to standard, please read again the manual" is direct while "I don't want to see this shit in my code base again" is rude, and I do not see any advantage of the last over the former, except that the person saying it feels better for letting their frustration out. I have met many of both groups of people, and plenty of people who use the excuse of being "direct" and "honest" and "telling things how they are" for being rude.
@alexlowe2054
@alexlowe2054 3 месяца назад
What you've said is 100% true. Directness is not rude. However, some people cannot differentiate between being direct or being rude. Those people make it difficult to be respectful while being direct, because they destroy the ability to have rational discussions. You can't have a real discussion with someone who can't tell the difference between rude and direct. For some people, due to cultural reasons, being direct IS being rude. That's their lived experience. How do you respect their personal experience without giving up being direct? I think Linus succeeded where many others failed, because his intentionally rude behavior is a signal for people who can't tolerate rudeness. It's not good to be rude, but the alternative is a slow erosion of your culture and a loss of the direct communication that enables your success. In that context, being rude is a defense against people who can't differentiate between being rude or being direct. If you're often rude, those people will avoid you, which solves the problem in a roundabout way. People only contribute to the Linux kernel if they know and are prepared to be unfairly chewed out. People are willing to tolerate that behavior, because broadly speaking, Linus cares about code quality and isn't a biggot. If he's chewing you out, you probably did something wrong. You might not like the way the message was communicated, but it leaves no room for negotiation, and it prevents repeat mistakes because of the pain from being chewed out. Do I think it's a good principle to live by? No. But I do see practical value in Linus' rants. I think there's a reason that no "kind linux kernel" project has ever gotten close to success. The type of people who care about code quality enough to be responsible for one of the most widely used and safety critical pieces of software in the entire world are also the type of people who are willing to put their emotions beside them and accept rudeness in order to ensure that communication is direct.
@JackDespero
@JackDespero 3 месяца назад
@@alexlowe2054 People talks about "being able to receive feedback well" as a fundamental skill, and that is true. But in my experience I have found the larger problem to be the lack of people who know how to give constructive feedback. It is very easy to say "Wtf this is so wrong, are you st*pid??" than it is to say "This is wrong because this and that, and you need to fix this as soon as possible", in the same way that it is easier to take feedback and say "that guy is an id*iot, he doesn't know what he is talking about" instead of "I was wrong about this, but now I know how to make it right, and I will become better for it". Both are fundamental skills.
@Kwijibob
@Kwijibob 3 месяца назад
Unfortunately some don't get the point and take you seriously unless you are rude to them. For example, many from NY or NJ.
@allenbrokeit
@allenbrokeit 3 месяца назад
A 'nepo-baby' is essentially a person who has acquired and/or maintains a position for which they have little to no qualifications or competencies, due to familial connections.
@gregbugaj
@gregbugaj 3 месяца назад
I could not agree with you more. everything.you have said regarding feed back and culture is on point even at a smaller company.
@snarkyboojum
@snarkyboojum 3 месяца назад
Too many cliches in this one! Maybe it’s because I’ve been in big tech for too long, but couldn’t handle the amount of valley thinking in this 😂
@QvsTheWorld
@QvsTheWorld 3 месяца назад
The irony is that for feedback to be effective and well receive, the ratio of praise to criticism need to be inversely correlated to skill level. Meaning people at lower skill generally need more praise, because they are still figuring out if their time and effort are well invested. It can also be tricky to distinguish progress at this stage. People who have the skill have already established that their time and effort are put to good use and can see their own progress clearly. Therefore, praising is basically telling them something they already know when the criticism is the actual thing that they want to know. The S### Sandwich approach tries to go for the middle road but is not the proper approach to each individual case.
@gbushster
@gbushster Месяц назад
It has always been "DON'T get caught BEing EVIL"
@TheSaintOMS
@TheSaintOMS 3 месяца назад
Objective, quality feedback makes you better across the board regardless if you're a developer or not, love this take on company culture.
@FengLengshun
@FengLengshun 3 месяца назад
22:50 the bane of dealing with the collective. You may be able to give the right feedback... But others just doesn't understand it and ruin it for everyone and themselves
@gerdokurt
@gerdokurt 3 месяца назад
I think the culture stuff was Just a clever idea in the big move to make a dvd Rental Look Like a Tech company !
@scotify9126
@scotify9126 3 месяца назад
one of the biggest differences I've seen in places I worked where they did a better job as managers was a place where they literally start by saying "I'm here to eventually get you into my role." the whole harvard issue stuff at 27:00 just shows people who haven't learned their bosses are actually invested in their success, not treating them like royalty lol
@monad_tcp
@monad_tcp 3 месяца назад
9:21 see, that's the problem : it does not scale. Companies that big are disfunctional, its not just the culture that doesn't scale, nothing scales to that amount of employees, its just too many people to coordinate. Maybe there should really be a hard cap on the number of employees companies can have.
@Aras14
@Aras14 3 месяца назад
Feedback should be something on the lines of: "I know you're new, but I cannot accept this code. You need to rewrite it/fix it. The Problems are: - A - B ... Talk to [Person who helps new hires] if you're unsure." Direct, understanding and helpful (shouldn't take more than a few minutes). You want new guys to learn, and they can't learn your codebase fully on their own, at least not as fast as if you help them, so work with them a little.
@plaidchuck
@plaidchuck 3 месяца назад
Listing out problems then immediately deflecting to someone else to fix the issue is weak sauce my man. Be a big boy and tell what needs done to fix it
@Aras14
@Aras14 3 месяца назад
@@plaidchuck Ah yes I want the new hires to take longer to get good at our codebase. This is more for stuff like code style, stuff you cannot look up.
@pmcgee003
@pmcgee003 3 месяца назад
This is a weird reification of the aims of some commercial company. They aren't NASA. They aren't working towards a Greater Purpose. It's commercial. So then the desire here seems to really be for bro culture and rude boys. People are more important than companies, but america hasn't figured it out.
@bonerjams2k3
@bonerjams2k3 3 месяца назад
Heaven forbid men thrive in a productive environment. It'd totally be better with a bunch of mid, catty mean girls...
@tjblackman08
@tjblackman08 3 месяца назад
Thanks, I love subtitles.
@emmyarty
@emmyarty 3 месяца назад
Hang on did Prime just say that he was the guy who accidentally swapped Lewis Capaldi for Liz Truss? Because that was golden
@TheBadFred
@TheBadFred 3 месяца назад
I can't forgive Netflix killing "the Witcher" their content becoming more boring lame stuff. They had such good series like black mirror, altered carbon, stranger things etc, but somehow they fcuk'd it up.
@puntoycoma47
@puntoycoma47 3 месяца назад
Because they're average at best, but their seemingly "honest" decalogue says that adequate performance gets you fired. It is just another run of the mill corpo. Prime just loves it because he was on it.
@MeikaiBry
@MeikaiBry Месяц назад
I think the problem is some people don't understand the difference between giving good, direct constructive feedback, and being a jerk.
@kyle7023
@kyle7023 3 месяца назад
Direct feedback sounds like something the US mens Soccer team needs.
@snowballeffect7812
@snowballeffect7812 3 месяца назад
oops, someone took that to mean more money than the objectively better women's team. oh well.
@Xe054
@Xe054 3 месяца назад
Oh we doin NYT articles now! Let's go!
@DeathBender
@DeathBender 3 месяца назад
This seems so absurd, a company "devoid of politics" that is basically run like a state/country like did you think this over and basically nothing is devoid of politics? They made you dance like a butler? h.o.l.y. s.h.i.t. ... the chairman/ceo (whatever) burned his T-shirt on a stage? ok??? Ppl are so ingrained with work and the better good for "their" company, they don't even start questioning. This raised like a forest of redflags, i mean sure they prolly paid you well (they did, right?) but in hindsight, was it really worth it? I mean being able to work the job you like is fine and dandy, (a choice few get to make in this world) but like this and could there possibly be other ways than superhierarchical monstrous companies who "incorporate" your life so much (make a wild guess why they're doing this, spoiler it's not FOR YOUR benefit) that you basically HAVE to treat them like family/friends, usually your life takes place outside your job, at least for me and that's GOOD and how it should be, right?!
@cacheman
@cacheman 3 месяца назад
There's a certain hint of "Stockholm Syndrome" at display here. Also a lot of 'not saying the thing' for someone claiming to prefer straight talk. The track record for people who claim the be straight talkers that can't abide 'bull' isn't very good. It's usually an excuse to misbehave.
@DeathBender
@DeathBender 3 месяца назад
@@cacheman I get you but no misbehaviour here. It just seems actually absurd to me and i have had companies treat me well at first and as soon as "something" happens (might not even be your fault) you're in the dumpster (and theres billions of people out there who have experienced this or worse)
@cacheman
@cacheman 3 месяца назад
@@DeathBender Well yes, I'm agreeing with you. It just hasn't happened to _him_ so it's all good. He's still blind to the arbitrary backstabbing and biases that hide under the guise of Perfect Meritocracy.
@plaidchuck
@plaidchuck 3 месяца назад
The shit sandwich thing is nothing new. Even the military 25 years ago had a training style where you placed critiques between compliments.
@danielalexander8402
@danielalexander8402 3 месяца назад
Wait- so you’re saying you made a feature that actually made opening Netflix up not horrifically annoying (by means of immediate sound playing at me) and the masses murdered it? 😭😭😭
@CoderDBF
@CoderDBF 2 месяца назад
Netflix seems like the type of company where 1 developer should be enough. I’m not sure why they would need an entire team to do what they do.
@Dave-McRae
@Dave-McRae 3 месяца назад
5:42 This! That's exactly me in my last job. Never worked for anyone else but me since then though. 😀
@rothn2
@rothn2 3 месяца назад
Sometimes I get good feedback when people ask. And I give it when people ask, as a sandwich. Unless I know them well, then I would only do the sandwich thing if there are also positive elements that need to be reinforced.
@xephael3485
@xephael3485 3 месяца назад
Netflix sounds like a cult
@solanumlycopersicum5594
@solanumlycopersicum5594 3 месяца назад
This is true for almost all big corporations today, no? It is called "Corporate Culture".
@Scrahdabley
@Scrahdabley 3 месяца назад
u think thats a cult you should work at costco.
@kyjo72682
@kyjo72682 3 месяца назад
@@Scrahdabley welcome to costco, I love you
@rasibn
@rasibn 3 месяца назад
My Takeway: Dont wait for approval from 100 ppl, do the thing. If you mess up, fix it later.
@InvalidPersistentName
@InvalidPersistentName 3 месяца назад
Guess I’ll go through that PowerPoint
@Lorofol
@Lorofol 3 месяца назад
Huh... I absolutely hate when streaming platforms autoplay the billboard. And you said it failed because it lost engagement? But that was the entire heckin point of NOT autoplaying the billboard, I DON'T want to engage with the platform at that point and it actually turns me off of the platform lmao... Anyway, why the fuck is it not just a setting... why does it have to be A/B tested
@boyracer3000
@boyracer3000 3 месяца назад
Netflix product has been poor for years, like since the Marvel deal ended and the golden age turned into trough TV. I don't believe problems with the culture is a new thing.
@codyoftheinternet
@codyoftheinternet 3 месяца назад
Ever heard of a PID loop? If you never get any negative feedback then you will never be able to correct for it. I really like to stay away from confrontation but when handling feedback back I learned that I do best with an ‘open-faced shit sandwich’. “Hey, I know that you are a good engineer and I know that you are very detail oriented and your comments and naming conventions are amazing; however the program you wrote does not work well. I’m trusting you to fix this. Let me know if you need anything.” I have to remind them that they are a trusted member of the team but I also want to make sure that the real feedback is the last thing they get so that they remember the real point of the conversation.
@JackDespero
@JackDespero 3 месяца назад
22:40 Damn... You were completely right, tho.
@TurtleKwitty
@TurtleKwitty 3 месяца назад
For the record about Cell 8, I constantly got subtitles in the original language of the show not my language so that probably played some XD Personally loved it and ended up watching a couple things specifically becasue of it though haha
@plaidchuck
@plaidchuck 3 месяца назад
LOL the only thing saving netflix lately was fucking over customers with the multiple logins. When you have to do shit like that to keep the lights on and investors happy instead of actually innovate, you're done.
@StrengthOfADragon13
@StrengthOfADragon13 3 месяца назад
Lets describe feedback as a meal. If you messed up you have to eat your vegetables, it may not be your favorite, but it will do you some good. If someone is rough around the edges it might be a little burnt. But if your feedback is in-actionable you have handed someone a dog turd. Making the dog turd smell nice doesn't change the fact it's a dog turd. The HR coaching on feedback is typically about making what you say "taste good" but not about making it nutritional which is putting the cart before the horse. Complaining because the feedback doesn't "taste good" isn't useful
@MenkoDany
@MenkoDany 3 месяца назад
You can hire 10 of the best people. 100 of the best people and you have a few people that are approaching the average. 1000 people - you get a statistical representation of the general population and the soul is lost.
@sudo_garrett
@sudo_garrett 3 месяца назад
I think there’s a clear difference between giving candid feedback vs talking down to people while giving feedback. The difference being Candid -> this process is like a game of tennis. we work together and do XYZ back and forth. It’s unacceptable for you to drop XYZ on my desk and expect me to complete it. Talking down -> … you’re acting like a child … I think this phrase is somewhat vapid, doesn’t provide clear feedback on what in particular someone is doing wrong, and is disrespectful.
@LOLxUnique
@LOLxUnique 3 месяца назад
I suspect there’s more to it than that. The corworker most likely threw a small tantrum or moaned about it after a back and forth before prime you’re acting like a child. While I agree it’s not productive thing to say, you can imagine after trying to reason with a coworker for a long time, you can have frustration come out
@andrewvalenski921
@andrewvalenski921 3 месяца назад
Something to consider: trust
@neonswift
@neonswift 3 месяца назад
Being direct isn't a bad thing. The alternative is working in the UK and having passive aggressive comments thrown at you constantly. This is far worse!
@risingsun9064
@risingsun9064 2 месяца назад
Is there a version of this for the rest of FAANG?
@baltimore52394
@baltimore52394 2 месяца назад
If you listen to this without recognizing that this dude has 5 years of earned stock options at Netflix, bless your heart
@Exilum
@Exilum 3 месяца назад
There was a moment I genuinely considered working at Netflix as a possibility in the future, and that was when you still worked there. I'd say the way you described it just made it sound like a fun place, particularly for someone with Asperger's. I guess these were older stories in nature, and I wouldn't like the current company culture as much as the old one. Expanding vast amounts of mental energy to figure out ways to avoid accidentally offending people is undesirable. In fact, it's pretty much counter to an ideal workplace for someone with my condition. Being honest should always be an option.
@plaidchuck
@plaidchuck 3 месяца назад
Yeah im suuure netflix will be suffering without you
@Exilum
@Exilum 3 месяца назад
@@plaidchuck I'm sure netflix won't have any trouble without me. That wasn't the point of the comment. I'm talking about image there.
@broadestsmiler
@broadestsmiler 3 месяца назад
Holy cow, I am so early to this one.
@tswan137
@tswan137 3 месяца назад
yeah you are
@sergrojGrayFace
@sergrojGrayFace 3 месяца назад
Google dropped "Don't be evil" because it stopped adhering to it.
@Karurosagu
@Karurosagu 3 месяца назад
"Being the bad guy pays the bills"
@TECHN01200
@TECHN01200 3 месяца назад
Holy fuck, that Primechamp thumbnail.
@andythedishwasher1117
@andythedishwasher1117 3 месяца назад
I'm glad to hear about your proactive motives for leaving Netflix. That was an extremely commendable career choice in my opinion. Respect.
@techwithattila
@techwithattila 3 месяца назад
Bigger the organization is, the more difficult to keep these values up and the engineering org will be more towards the average joes. Too bad, your description sounded very similar to the dream google days
@NatesRandomVideo
@NatesRandomVideo 3 месяца назад
The truly best companies figure out how to continue to make amazing things with average Joes. They know it’s impossible to keep up the level of BS necessary to maintain a happy place for the personality types who’ll kill themselves for a startup.
@robvdm
@robvdm 21 день назад
“Quitting Netflix was my last step of going from a boy and becoming a man” ie a full time twitch streamer…
@albertoarmando6711
@albertoarmando6711 3 месяца назад
I gave up on netflix last year. I switched to another provider that has dragon ball.
@TehKarmalizer
@TehKarmalizer 3 месяца назад
Oh thank god I’m not expected to write good code. I’m dissatisfied with 90% of the code I write, but it’s running in prod, so it’s good enough.
@PhonkEcho
@PhonkEcho 3 месяца назад
Secret Panda Society ft EJ Jung - It's All Gone
@aDaily1222
@aDaily1222 3 месяца назад
Was you single-handedly making Netflix great? It's been glitchy lately. (Not bad, it's still really good). It never used to be like that... Maybe just my internet connection. lol
@adityaanuragi6916
@adityaanuragi6916 3 месяца назад
As soon as he left there was /helloWorld route lol
@gFamWeb
@gFamWeb 3 месяца назад
I'm of two minds on this. I'm autistic, so I like direct communication. But I feel like "I understand you're new here, but..." isn't inherently a bad thing. It, itself, can be informative on where you stand, depending on the delivery.
@huang47tw
@huang47tw Месяц назад
Good and bad but it’s no longer the Netflix I once enjoyed working at
@justjess5891
@justjess5891 3 месяца назад
A company should not have a culture or values. Period.
@Jeremyak
@Jeremyak 3 месяца назад
LOL that isn't why Google dropped it.
@kv4648
@kv4648 3 месяца назад
10:30 lol, good. Atleast Netflix's grubby fingers are off of that
@charlesd4572
@charlesd4572 3 месяца назад
Sounds like it was a great place to work.
@rayrayray
@rayrayray 3 месяца назад
Google never dropped that phrase. Common misinformation.
@snowballeffect7812
@snowballeffect7812 3 месяца назад
It's Prime. Half his stuff is misinfo lol
@random_bit
@random_bit 3 месяца назад
Ah I can smell the virtue tiptoeing as prime tries to (badly) walk around his actual opinion. "Culture trend", just say you don't know how to speak without deferring to an arbitrary bullshit demographic. If your criticism is substantive, you don't have to tiptoe as you claim you did. If you were worried about optics by the social dynamic, get a manager involved or HR. If they fire you, congrats, you didn't want to work there anyway if your substantiated criticism put you in hotwater. Ad hominems are not substantive criticism. If you think your criticism comes off as an attack against someone as a person, then yeah, your criticism is just bad faith altogether anyways.
@tempy-tq3ix
@tempy-tq3ix 3 месяца назад
we are becoming like asian culture unlucky corporate hell
@dobrogostiv
@dobrogostiv 3 месяца назад
So you complain about inability of being direct at Netflix. Then you use phrases like ‘certain trends’, ‘certain people’. If you are all about being direct, be direct. Don’t make us guess what trends and people you are talking about.
@Parker8752
@Parker8752 3 месяца назад
Direct and to the point, without personal insults, is exactly how feedback should be imo. Then again, I'm autistic - you give me a shit sandwich, and I'm going to just be annoyed by the indirection.
@Nathan-bu5ci
@Nathan-bu5ci 2 месяца назад
All phrases are meaningless if you ignore them.
@Jeremyak
@Jeremyak 3 месяца назад
There is nothing more obnoxious than autoplay at full volume, what kind of mutants are you using for the focus group?
@puntoycoma47
@puntoycoma47 3 месяца назад
"Adequate performance gets a generous severance package" Funny statement from company creating a product which is adequate, at best.
@marcialabrahantes3369
@marcialabrahantes3369 3 месяца назад
do as we say not as we do but if you compare Netflix to other streaming platforms - they have a better than average product (perhaps first mover advantage) what is your favorite Netflix alternative?
@HominisLupis
@HominisLupis 3 месяца назад
Netflix is average?
@puntoycoma47
@puntoycoma47 3 месяца назад
@@HominisLupis at best, yes. It is not like they're landing on the moon with a calculator as a navigation computer. They're not solving anything specially complex at all.
@puntoycoma47
@puntoycoma47 3 месяца назад
@@marcialabrahantes3369 I go to cinemas if/when something likable is released
@tommytigerpants
@tommytigerpants 3 месяца назад
@@puntoycoma47 They did when they came onto the market. This comment just comes across as contemporary condescension to past innovation.