did you get your back straight from marc jacobs? the reason i ask is because some people order these bags from different companies and they receive the bag flat....i saw a video fo someone who bought this bag from a different company and they sent this exact bag to her flat and it was all wonky looking because they shipped it to her flat..i would not like that...this is kind of a structured bag and when they flatten it down like that it's hard to get back in shape..that's why i was wondering if you bought this bag straight from marc jacobs......or another company..thanks