So I am having trouble getting it around my knee… I had surgere on my quad and was given this, but I can’t get it to CONNECT. You did it so ez. I can’t get it around so much so that the full velcro connects.
Personally, I wouldn't. I either have my pajama pant leg or a king-size pillow case on my leg to act as a safety barrier between the cuff and my skin. This helps to prevent any damage to the skin from the coldness of the machine.
I would not recommend that my wife has been freezer burnt by this machine in multiple places and leaking pad . Company has been out three times. Twice with a different pads and those ones also leaked third time they brought out another machine and pad too no differents it also burned her . I was very disappointed with there customer service that had no idea about what there machine was doing too her and she only had it for 6 days. She had a hip replacement and surgeon recommended it and it was not covered under her insurance so we had to pay out of pocket and they didn't refund her and because they wont give u anything if you don't report it in the first two or three days. But of course they were out with machine two days before the surgery and she was in hospital for a few more days before she tried it . Be very careful and read all paperwork before you get it . I mean it might have been one bad pad/machine but three different pads and one machine and they all failed so my pore wife has been through hell and back because of this product. After the RN and PT saw it and informed surgeon they said do not use it AGAIN. The company will not reimburse you for anything . I'm a EMS and fireman and I made sure there was something always between her skin . Sweat pants and a towel from the first time she tried it and she was really hurting and she told me that it felt wet and I didn't know if it was just that cold or if it was really leaking until I took it off her ASAP and it was not only freezer burnt it was soaked
This fucking thing is nothing but expensive junk. I’ve had it now for 3 days and ever fucking day something gone wrong. The interface is a pain in the ass too, it won’t let you go back to the main menu.
