My olido has stopped heating up after three years of ownership. The steam won’t burst like before either. I have cleaned it and use bottled water. Is this a usual life time span for these irons?
Hello, It is only necessary to clean the inside of the iron, if it becomes clogged with scale from hard water, reducing the steam output. This is recognized by a white build up around the steam holes or white flakes coming out with the steam. The best way to clean this is fill the iron with just water, turn the iron to cotton/linen and when hot unplug and turn the steam to maximum and push the burst as steam as much as possible. Be careful doing this, as hot water and steam with the scale will wash out of the holes. Its best done over an old towel or the sink. This process can be repeated several times to the scale has been removed. We do not recommend using vinegar or descaling liquid in the irons, as this can damage the surface of the steam chamber.
My Olisopro smart iron quit popping up until about a minute after placing it on the board leading to a Scorched cover and concerns about a fire. Does anyone have suggestions?
They replaced my first iron because even though I followed directions, it leaked. My second iron, the replacement is spewing I guess calcium, and I am using spring water. Would never ever purchase one of these again.
We're sorry to hear about your Oliso iron leaking and dropping particles. As long as the iron is not damaged, leaking usually occurs for one of two reasons: first, the iron is not hot enough to make steam, and second, the overuse of the burst of a steam button. Always ensure the iron is at the hottest linen/cotton setting and the green indicator light has stopped flashing and shows solid green before steam ironing. Also, always switch the variable steam off when ironing at a lower temperature. When using the burst of steam, always allow a short pause between pushes of the button to let all the steam escape so it does not condense in the steam chamber and cause a leak. Stop using the burst of steam when the indicator light flashes. White particles dropping from the iron are most likely scale caused by minerals in the water. Generally, we recommend using regular tap water in our irons unless it is very hard, in which case we suggest mixing it 50:50 with distilled water. Never use pure distilled water. Cheap bottled spring water with a low mineral content is another option. We hope this is useful, but please don't hesitate to contact Oliso consumer service, who will be happy to try to resolve the issue. Call Us at 1-(800) 899-5157 8:30 am - 4:30 pm (Pacific) M-F customerservice@oliso.com
@@leehulburt6736 Less than 2 years mine is leaking brown water. This was my 3rd Oliso iron I should of know better to buy it again just to get the self raising leg on it