Our NEW van FLOODED! It was NOT fun and it was NOT our best day on the run!

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We thought we were ending our Outback trip on a high but it ended in FLOODS of tears and you can watch and hear all about it here!
Travel in May 2024
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Опубликовано:

28 июн 2024

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Комментарии : 32

@johnpitt2742 День назад

just as well you said you had good service because the builder is a mate of mine

@Vantastic_Aus День назад

@@johnpitt2742 yes John very happy with the service and the caravan. Can't blame bushtracker for a fitting breaking but can't fault their service when we contacted them, which is a big difference to some other caravan manufacturers.

@LouiseNelson-s2p 5 дней назад

Sorry this happened , glad for the great service

@Vantastic_Aus 5 дней назад

Thanks Louise, yes it isn't a nice thing to find, but thankfully it is all looking good for now. And yes the response from BT has been great.

@keithmurfet8094 5 дней назад

Thanks for sharing. What a drama! Great to see the support from Bushtracker. Stay safe😎

@Vantastic_Aus 5 дней назад

Thanks Keith, we are happy to share our experiences, both good and bad, and hopefully others can learn from them.

@jebw 6 дней назад

Good episode. We've seen a few mentions of water incidents in the Flinders where the pumps were left on causing a flood. Good thing it's nice clean water. On one of our early trips, we left one of the flaps of the 4 seasons hatch open. It broke the hinge of the flap as we were driving down the highway. A friendly trucker alerted us on the CB because he could see the flap flapping around on the roof. We closed the other flaps before moving off but must have missed one because of where we were standing when closing it up. We now have an inside and outside printed checklist. It's in about revision 3 maining editted to get the sequence right.

@Vantastic_Aus 6 дней назад

Thanks, glad you liked it. Yes we usually double check each thing but we were out of sequence that morning as we were only an hour from home and weren't on our game😲 But yes it was good it was clean water, the other option would have been horrible 😮 Water leaks in bans seems to be more common than is reported based on the comments we got here and across our social media.

@robertjeffery1484 7 дней назад

Definitely going to check out the stay Warren Gorge. Hopefully all is ok with the van after it’s leak 😉

@Vantastic_Aus 7 дней назад

Thanks Rob, yes everything appears to be good, at present. Warren Gorge is definitely worth checking out.

@SharonLee-o3c 7 дней назад

Oh my gosh , my heart goes out to you guys. Thank goodness for warranty but rather it never happened at all. I hope all works out and no lasting damage. I have a Hiace van, no list for checks.....but I will now. Take care guys.

@Vantastic_Aus 7 дней назад

Thanks Sharon, yes a check list is important, even if it is just a mental one, as it does help keep things on track and make sure nothing is forgotten, in pack up or set up.

@margaretolsson8440 7 дней назад

Bugga … so sorry that happened to you .

@Vantastic_Aus 7 дней назад

Thanks Margaret. But it is a learning experience and thankfully it wasn't as bad as it first looked 🙂

@user-xl6sr9dr5i 7 дней назад

We had a bad experience in our van too so know how you feel. Thanks for sharing yours.

@Vantastic_Aus 7 дней назад

yes it is not a great experience, but it is a learning one and we have learned from it and are hopefully more prepared if it happens again. We are happy to share as hopefully it will help others learn form our experiences

@gregcoolen 5 дней назад

sorry for your crap experience. Had the same thing happen to ours,actually in now for repair 40 g insurance job,6 week repair.

@Vantastic_Aus 5 дней назад

Yes Greg it's not a good experience. Fortunately ours seems to be ok, so far. Sorry to hear about yours, hopefully it will all be good when you get it back.

@BordertotheShore 3 дня назад

We’ve purchased our first van, had an issue with red hot brake drum on our first trip. Went in for warranty, second trip same problem… it’s booked in again. Doesn’t seem to matter what brand van you have, they all seem to have a problem or two. Sad when you spend all your money on something, and the industry isn’t really regulated very well. It’s like all company’s just rush them out the door and worry about “quality control” if it comes back for something.

@Vantastic_Aus 3 дня назад

@@BordertotheShore sorry to hear about your brake issues, as they are important. Our issue was not related to the manufacturing of the caravan, but a part used in it, which we are happy to say Bushtracker have sent us the replacement part and assured us if any issues from it crop up in the future will be looked after, so we can't fault their service or back up. But yes some manufacturers try and wash their hands of any issues once you have paid for your van, which is not good.

@cathbp4089 7 дней назад

Doh! I cant complain about a spilled bottle of cleaning fluid then. It was eucalyptus so at least it smelled ok. Good to hear about Bushtracker customer service, that's the proof of a great company!

@Vantastic_Aus 7 дней назад

We can't fault their service either, just wish we didn't have to test it. But yes the service was great from Bushtracker.

@A.S.K.1 7 дней назад

Not a great thing to have happen! You've got me thinking about completely sealing my HWS, bay... there is a vent in the floor of it anyway, so leakage "should" go out of that... but doubling down and making the whole bay waterproof, so that NOTHING can leak out *into* the RV... just in case. At least in my case, having a motorhome, I would at least hear the water pump running, and could stop to find out why, but still... It only takes a slow leak to make stuff wet that maybe you wouldn't notice. Water could get into my tunnel boot and into anything that I had in there: as well as into the sleeping area where I have built in some wood .."cabinetry"...etc. I'm going to start looking for some "paint on" sealer/membrane that would leave no gaps... hmmm.

@Vantastic_Aus 7 дней назад

Hi Steve, probably a bit extreme sealing it all up, as it can happen anywhere in that there is piping running, as it wasn't the hot water that caused the issue it was the fitting that cracked was the root cause. And there is lot of joints in the pipes as it runs through and under the van so you would only be limiting the potential area of risk. Better to turn off the pumps 👍

@thelonewolf666 7 дней назад

no 1 rule before driving or storing--- turn all power off lol

@Vantastic_Aus 7 дней назад

Yes and if you watched the video we do cover that.

@spudboy1328 5 дней назад

So was it the HWS that split/cracked/whatever, or was it the fittings that let go (i.e. external to the HWS)?

@Vantastic_Aus 5 дней назад

It was a John Guest fitting that broke, literally cracked in half. It joined the hose to the tank.

@spudboy1328 5 дней назад

@@Vantastic_Aus Thanks for that info. I've just bought one of those Duetto HWS and was worried I'd got myself a dud! John Guest fittings are normally bulletproof - that was bad luck to have one fail.

@Vantastic_Aus 5 дней назад

@@spudboy1328 yes we are happy with the hws, as long as you don't want a long shower 😜 But yes the fittings are usually good, but I have heard of a few failures lately.