PacMan Arcade1Up Partycade | PCB Board Swap Step-by-Step How-To 

I had mine for about a month, I had to fix my own Pac-Man pcb and I switched the marquee, it looks great with a lighted marquee! I’m going to probably put more games on mine!

You could ask them to send you a brand new Partycade with the correct part already installed. It's not an unreasonable request. It's their chance to do the right thing.

Interesting comments section! :D Just a suggestion: since it turns out that you accidentally uninstalled and reinstalled the same PCB, I think it's only fair to Arcade1Up's reputation that you either remove this video, make a follow-up video ASAP, or at least change the description (which would take less than a minute). No biggie, everybody makes mistakes like this from time to time, but at this point, this video is technically misinformation! They resolved the problem, and they deserve credit.

I gave up, myself. I talked with their support to address the audio issue with my Rampage machine. I also had them send me a deck protector since it was an old model and didn’t include one. They sent me a replacement PCB that was the same as the one I had and didn’t solve the problem. Then I discovered that the protector they sent me didn’t fit the deck properly, the holes were off. I just didn’t want to bother with it anymore - especially when I discovered the glitch in my Pac-Man counter-cade, which is that the second intermission gets cut off before it’s done. You’ve just got to accept these games as big versions of those crappy little plastic shelf-top machines rather than small versions of real arcade machines. They are toys. Fun, but toys.

That self-test is news to me thanks.

Take a CLOSE look at our own video. You marked the NEW board as the old one with the marker. LOOK at the Green QC PASS 6 Sticker on the one you removed, then look at the sticker on the NEW one. The Old one is tilted at a counter-clockwise angle. The NEW one (which you marked as the OLD one) has a level (straight) QC PASS 6 sticker. You re-installed your OLD board - that's why the numbers are exactly the same. Old Board Sticker: 3:12 New Board Sticker: 3:48 Marking the NEW board as OLD: 3:59

My Arcade 1 Up 3/4 size Galaga has always worked fine, and sounds good. Seems weird it would be different for the Partycade version.

I’m not sure how to directly ask you a question through your RU-vid channel, but was wondering if you’ve ever reviewed this… Arcade1Up - Ms. Pac-Man Head To Head Counter-Cade 2 Player. If not, would love to see you take a look at it!

Thanks for doing this series. I'll find something other than Arcade1up. It sounds like they aren't listening or really addressing these issues. I wouldn't have confidence in them.

My wave 2 partycade Pac-Man Galaga Galaxian dig dug 4 game just landed. Did you want me to shoot some footage for timing? Audio sounds good. Screen is certainly better than smaller barcode. Little or no light bleeds.

Thanks for doing this. I hope you got everything sorted. I've just ordered the new 4-in-1 variant of the Pac-man Partycade. Hope I don't encounter this issue. That's aweful you had to endure such horrific quality, and poor support from A1up. Well, on 17-Aug, 2020, I'll find out. That's when mine's supposed to arrive. Fingers crossed. Eh? Thanks for the video.

I just received a brand new first gen pac man partycade as a gift. It has all the issues you were taking about. I already opened a ticket. Hopefully it won’t take them long to fix this.

Thanks for responding that part help fully if possible what boards are easy to wire and use i see there a lot out the pandora pcb and others any recommendations thanks again

GenXGrownUp, This is the one overall company ideal Arcade1up hasn't addressed as of yet, putting out machines that consistently work and don't come with some sort of defect out of the box. Now that doesn't mean there can't ever be a defect or problem with a single unit here or there, that kind of expectation isn't reasonable or feasible, but I would like to just ONCE not have to pray to the Video Game Gods to give me one without an issue. I've watched and read SO MANY Arcade1up reviews to know that their propensity for issues is widespread. If we just take me for example, I've purchased five of their machines, and out of the five, I've only had a 20% success rate getting a "good," or what I would deem, an "acceptable" machine from them. I own 3 of their full-size cabinets and 2 of their countercades and ONLY ONE of their machines came without issue and that was Star Wars. Here's my experience with the other ones in a quick nutshell: - Atari 12 in 1: Had stuck pixels on the monitor and a scratched monitor overlay RIGHT OUT OF THE BOX. Immediately got scratch marks on the control panel just from light play around the, at the time, worthless dial controller that was chosen over a traditional spinner (Glen's Retro Show spinner solution fixed the control issue). Arcade1up did EVENTUALLY replace the monitor, monitor overlay, and provided a control panel protector, but took several months before everything was resolved. - Marvel Super Heroes Limited Edition: Wouldn't turn on until the toggle switch on the PCB was flipped from on to off. Now you're probably thinking, "no big deal," if you only had to do it once, that is. But NOOOOOO, I had to do it EVERY TIME I turned on the machine (sometimes several times before the machine would turn on). If you didn't open up the back of the cabinet to toggle it (I left the back off the cabinet from then on), only the light up marquee would turn on, nothing else. I did get a replacement PCB from Arcade1up that fixed the issue (took several weeks to get it), but I was VERY DISAPPOINTED OVERALL, because I spent the extra money and shipping to get this more expensive "limited edition" version, and in my opinion, it should've worked right out of the box. - Pac-Man countercade: The first one I got wouldn't power on the monitor. You could hear a snippet of the Arcade1up launch sound, but no picture, nor sounds thereafter. I took it back to Kohl's where I bought it and got a replacement. The replacement worked, but the screen was SO WASHED OUT, and though the game worked fine, it wasn't a pleasure to look at. I got so frustrated and just didn't want to deal with it anymore, least of all contacting the sub-standard Arcade1up customer support, that I just kept it. - Dig Dug countercade: After peeling off the protective plastic off the monitor screen (new out the box), there was a HUGE scratch on the monitor overlay. I contacted Arcade1up immediately through their new ticket system, and though it did take a bit to get a response, though definitely not as bad as trying to contact them via the phone, they agreed to ship me out a replacement monitor overlay. When I got it, IT WAS THE WRONG PART!!! I instead got a control panel protective overlay. SERIOUSLY???!!! I was lucky enough to know someone on the inside of Arcade1up, a person that helped me with my first cabinet (the Atari 12 in 1) and he said he would help me out. However, I've been working with him since December (before the virus stuff), going on 3 months now, and I STILL don't have a replacement. He informed me at one point that Arcade1up no longer makes that model of the countercade, but he said he'd see what he could do. I may never see a resolution to the issue. So where are we at with the company? Regardless of the better materials they use in their newer machines (I thank them for that), if you buy any Arcade1up machine, as my friend Glen from Glen's Retro Show so eloquently put it, you're still at the mercy of "The Luck Of The Draw" to whether you'll get a good one or not. Glen let me know he's on the other end of the spectrum. He hasn't had issues with the machines he's purchased. For the many of us who have had issues, it really sucks. Arcade1up really needs to concentrate on quality control and make it their business to consistently deliver a good product out of the box, AT LEAST 95% of the time (in my opinion). I SO WANT one of their upcoming Pinball machines, but I'm tired of giving them my hard-earned dollars, crossing my fingers as I open the box, hoping that this time I won't get a broken one. Anyway, I was so looking forward to this follow up video to see if you had the good "luck of the draw." I guess you've fallen into my camp, the unlucky ones. I hope Arcade1up eventually makes it right for you. vgv

Sorry to hear about issues still being around. Unfortunately with them closing their office temporarily and the virus situation. It might be awhile before they get back to you, and really fix the problem. later -1

I bought a used one for Christmas for my elderly father cause he loves pacman. Its January 22nd (not even a month) and i have the white screen of death. Im crushed

My PCB has the same “V01” sticker on the board but the software test shows a different date code and system version with a different date too. Even actually says “Version No: V02”. I’m so sorry you got the wrong board.

Hi! I bought mine from QVC and I need to buy one since I have the same unit but got a white screen. Do you have the item number by the way so I can buy it on Amazon?

Sorry for the long post. Forgot to say what machine I have. Its not he partycade pacman 8 in 1 with the 12 pin board. Any information on where I can get 1 new or used will be greatly appreciated.

I bought a coin door and a partycade and I'm trying to find out how to connect the coin door to the partycade

Check out the 40th Anniversary Pacman. It has more audio and video issues! Sound is crazy loud even on volume setting 1. I can even hear the volume when it is put on 0. The screen looks stretched out almost. Then there is the top and bottom of screen that is cropped off. You gotta look close to see it though since most of the games have a black background. They screwed up again!

Glad to see the problem here was only that you mistakenly put the old board back in the machine, thinking it was the new board! Oops...

Spoiler alert: He reinstalled the original board by mistake! See later update video.

HEY JON HOW IS IT GOING??? IS THERE ANOTHER PLACE WHERE I CAN PURCHASE MY PARTYCADE OTHER THAN HSN??? THANKS BUD KEEP UP THE GOOD WORK!!!!!

Electrostatic Discharge! You can degrade your circuit boards with your bodies AC voltage discharge

I see in a couple comments the issue has been solved. "...rev-1 Partycade is finally operating as designed". Can you elaborate? Did they send you another board? If so, did it have "V02" on it? If not, how did you fix it? I also have a V01. Not only that, but I also struggled with support to send me a replacement board. They did, but it also says V01. Very curious how this saga turned out for you. TIA

They should also issue a full refund or Arcade 1up credit even if you got it fixed.

where did you purchase your replacement pcb?

I bought the Ms. Pac-Man 40th Anniversary Edition and I tried connecting a sound-bar to the machine through the headphone joke located in the PCB board. Sadly, I only get a loud hum and a screeching sound when playing any of the included arcade games. I don't know if my machine's PCB is damaged or if a good ground is missing. Any suggestions or ideas of what may be causing this? I tried different 3.5mm headphone jack wires to connect to my sound-bar, but none produced good sound.

I see there units on eBay not working would it be a same fix if I bought one and change the card. Also I see other pcb boards can I easily and cheaply make a system buy purchasing a pcb example 60 games in 1 and plug a screen and joy stick go or and whats needed any advice to save thanks

Quick question. I received a new Partycade and it has the same Galaga/Galaxian sound problem. I am looking at the Arace1UP webpage and I see a "Pacman" PCB that I can order. Is that the one I need? Any help is appreciated.

Mine is a tad slow too, but since i've seen your struggles it makes me want to just replace parts and put in a Pi. Any advice on that? Anyone do this yet?

Great video. But I'm in a different situation. I was changing the joystick and the power ( cable-ribbon) was somehow split through another wire. I went to pull the cable from the controller pcb and wouldn't you know it, it actually pulled 1 side of the connector from the board. It took some of the green coating and now I have no power. Where can I get a replacement pcb that all t hff e buttons and joystick connect? I emailed arcade1up over 2 weeks ago and still no reply

Do you know if the current versions sold at QVC/HSN have the new boards? Thanks :) .

Im new i just got pacman i have galaga cab already so u bought a new board with added games? Link to board

I have the PacMAn version and no graphics. Is it the motherboard or something else?

Thanks for educating me on the PartyCade I was going to buy 2, me and my father. I'm hoping they fix this problem and I'm scared to get the Sega Golden Axe 3/4 Cade if it's going to be the same problem!? 😣

I want to buy one and saw it on HSN lastnight. HOw do I know if it will have the new v02 and not the old one v01? thank you

I also received my replacement PCB. It is marked V1 as well. Upon testing, mine appears to be running at the proper speed now and sounds much better. I took videos on my cell phone and played them back to compare. Noticeable difference, I tried to get into the test mode following the same button sequence. Mine does not allow me in this mode ?

Where can I order the circuit board for ms. Packman arcade1

A1up gave me a tracking number, but it never actually shipped ("information received". After repeated emails and me opening another ticket I got this reply on Mar 8: "We apologize for the inconvenience. We have shared this information with the logistics team and they will contact you with an update at the earliest. " Never heard anything after either.

Do u have a link to purchase the pcb? I can’t find one

So I take it that they never solved your issue? Never sent you the rev2 board?

How can I get this part for mine

Just wow. 😱😭😂

Just installed my new board. Same problem still exists. While playing it resets on its own. Waiting on response from 1up.

How were you able to get a replacement PCB board sent to you from Arcade1up? I have tried two different support tickets and they refuse to even acknowledge the problem. The response each time is "the manufacturer does not have a fix at this time".

Hey Listen the reason why it didn't work for you was is because you put the same board back in. You didn't put the replacement in. The old board had QC PASS #6 on the chip and your new one has a QC PASS #8 and you put the same number 6 back in. That is why your game was the same. Watch the video and you should of installed the new board that had QC PASS 8 on yellow sticker.

How much is the pcb board ?

The PCB looks like a single board computer.

Do they have a raspberry pi this one?

I had to file a complaint with my çc company get my money back they make machine that they don’t have parts for 4 months back and forth they even said they will send me a new machine never heard from them again

so if you wanna replace the pcb basically you have to be macgyver 🤣

What kind of shit hardware cannot keep up with Galaga? I literally used a 486 PC to run mame Galaga in an arcade cabinet in the late 90's and it ran 100%

Any update?

you even marked the wrong one as the old one LOL qc pass 6 came out of the unit and you marked the new one with the QC PASS 8 instead lol

Um, you uninstalled and reinstalled the same board. Inspect your footage and notice the QC PASS sticker. I think you got the two boards confused.

No way to tell them apart? One has a sticker that says QC PASS 6 and one has a sticker that says QC PASS 8.

OMG out of ALL the people they send a good working fixed board to and they end up sending you another bad one? Someone at Arcade1Up has mental issues OMG you would think out of ALL the customers that they would have actually gave you 100% a good working board so you can do a video and help them sell more units lol But NO they send GenXGrownUp who reviews there cabs another BAD board? my brain hurts i dont understand how someone at Arcade1Up can make such a big mistake ??? i really feel your frustration on this and im avoiding ever buying a Arcade1Up machine.

what is a PCB you must really know these games

They did the same to me. When I emailed them back to tell them they sent me the same broken pcb, they responded and said that there is no fix for it at this time. BULLSHIT.

Urgh, that sounded abHORRENT! Even Namco Museum DS sounds better than that!

I just got the 1up killer instinct discount deal and I’m here to tell ya that it looks worse than an 16 bit or eight bit version of the game. It is so pixelated it looks like total crap! This looks nothing like the arcade looked Im takin it looks really bad. I could care less about the cabinet itself. I thought it was going to look at least better than the Nintendo.