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Pandemic Repair Policy ‘ 2020 👜 . Louis Vuitton Palm Spring Mini . Canvas Peeling 😢 

StardustLV
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11 сен 2024

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Комментарии : 44   
@awholenewlvoe
@awholenewlvoe 4 года назад
That's one worry less when they are able to take that in for repair! Hope it'll all turn out great for you 😍
@stardustlv
@stardustlv 4 года назад
I hope so too , thanks ! ❤️
@Commentator541
@Commentator541 2 года назад
I have a reverse monogram and it is peeling a bit but who cares it looks vintage. If not a purist, you can add leather trim all around at a later date once it gets bad
@stardustlv
@stardustlv 2 года назад
I understand , LV will repair it for free or will issue a store credit if it is a quality issue . This purse was repaired for free . I am glad .
@Puffyblue
@Puffyblue 4 года назад
I had the same exact issue as you and took it in for repair. The SA said it’s a known issue because of the zipper so they took it back and exchanged it with the new model since if it gets repaired, it’ll just keep happening.
@stardustlv
@stardustlv 4 года назад
Glad you have it exchanged ! I hope mine will come out ok after the repair ❤️
@chanellvlover
@chanellvlover 4 года назад
That's a helpful information. Good to hear that LV will repair. Hope mine won't encounter that issue. TFS!❤️ 💕
@stardustlv
@stardustlv 4 года назад
Hope yours will hold up as it is a beautiful bag ❤️❤️
@llisagomez5706
@llisagomez5706 4 месяца назад
Lv has gone ghetto and down the toilet. They used to make quality, not they make shit
@michelle5987
@michelle5987 3 года назад
My bag is peeling too! And it’s also a Palm Springs mini. I exchanged it once and it happened again. My peeling is on the top like you and on the bottom corners of the small pocket. I have so many bags that I rarely use it and I’m at home homeschooling my boys all week. Worst $2200 I’ve ever spent. They’re doing nothing for me at my lv :(
@celiaso8589
@celiaso8589 4 года назад
Oh no, it’s also sad to see so much more than ever in quality issues in luxury goods. I think I need to check out my items I got from late year. Thanks for the info!
@stardustlv
@stardustlv 3 года назад
Thanks dear for watching ❤️❤️
@BagLoveAON
@BagLoveAON 4 года назад
Thank you for sharing your experience 👍 These will be helpful to people who may encounter the same issues. Hope it works out for you dear 💗😍Take care
@stardustlv
@stardustlv 4 года назад
Thank you dear for watching . Yes this will make others aware what to look for in their bags hehe. Stay safe ❣️
@LifewithLokie
@LifewithLokie 4 года назад
Wow.. great update dear!!! I hope you receive a feedback from Lv soon. Thanks for the share dear!
@stardustlv
@stardustlv 4 года назад
It will be repaired for free ❣️
@litapich
@litapich 4 года назад
My palm spring has the same exact problem the first few times I used the bag. 😭
@stardustlv
@stardustlv 4 года назад
Did you have it replaced ?
@litapich
@litapich 4 года назад
StardustLV no I didn’t. I live with it :( because there is no LV store closed by so it’s too much of a hassle bringing the bag back and forth.
@stardustlv
@stardustlv 4 года назад
Love Luxury try to follow the repair instructions that I stated in the video . It will be repaired for free ❣️. Let me know if you have questions . You don’t have to bring it to the store.
@litapich
@litapich 4 года назад
StardustLV thank you. I will look into that 🥰😘
@lv-lvr6660
@lv-lvr6660 3 года назад
Just went through this experience myself. They took two weeks to return my email requesting a repair. I would add that repairs might take longer than usual as well. My repair was sent in August and was scheduled to be completed on Friday. Now, my account has no completion date listed...
@stardustlv
@stardustlv 3 года назад
Hope you got yours by now ❣️. We need to follow up as LV is still transitioning to the new system 🥺😢
@lv-lvr6660
@lv-lvr6660 3 года назад
@@stardustlv I did finally! Last week.
@stardustlv
@stardustlv 3 года назад
@@lv-lvr6660 🤩👍🤩!!! Enjoy ❤️
@snow77707
@snow77707 4 года назад
Wooow... yes it'll definitely peel more. TFS
@stardustlv
@stardustlv 4 года назад
Thanks for your feedback ❤️❤️
@jessicasmedick3382
@jessicasmedick3382 3 года назад
I brought my Pegase 55 in Nov. 7th for a new wheel. They still have not returned it. Their customer service is horrid.
@stardustlv
@stardustlv 3 года назад
Oh hope you’ll get it soon ❣️
@jessicasmedick3382
@jessicasmedick3382 3 года назад
@@stardustlv they lost it apprently so now they are supposedly sending me a new one. This is now been 2 weeks additional. working on 9 months without a bag!
@stardustlv
@stardustlv 3 года назад
@@jessicasmedick3382 I am sorry to hear this ! The only consolation is they will replace it to a new bag ! ❣️. My pochette metis reverse that has a crack , I have to escalate it till they agreed to a store credit as at first I was told it is unrepairable so I have to assert that it was not wear and tear but quality issue .
@alouchuang5190
@alouchuang5190 4 года назад
I have the same issue. I will ask my SA if I can bring it in for repair or exchange. Thanks for the info!
@stardustlv
@stardustlv 4 года назад
Glad to be of help , let me know what is the outcome ok ❣️
@kklvoescc
@kklvoescc 4 года назад
I had the exact same issue and they granted me an exchange. I guess it differs case by case but maybe you can ask if they can give you exchange too. Please update us on the repairs! 😘😘😘
@stardustlv
@stardustlv 4 года назад
I was given a store credit on my first palm spring mini . This one no , it’s ok as long as it will be repaired for free hehe . 😍. Glad you got an exchange on yours ❤️
@luxofparis7339
@luxofparis7339 4 года назад
I had the same issue mine, which was in the former model. I sold mine and used the funds to purchase a new one, I didn’t want I go through the hassle. Would love to know how your repair request turns out.
@stardustlv
@stardustlv 4 года назад
LV will repair it for free which I am glad. It is nice you were able to sell yours . This is really a common problem , mine is also the ild model . Stay safe ❤️
@Beutifullife21
@Beutifullife21 2 года назад
Mine is 1 yr old its peeling too the monogram print in my reverse palm spring :( only the pocket in monogram i think this is an issue
@caelanwyatt
@caelanwyatt 3 года назад
Hello, do you happen to know if they accept a replacement without receipt or have it repaired instead?
@stardustlv
@stardustlv 3 года назад
LV asked for my receipt so I do not know if they will repair without one . If you have a good relationship w your SA maybe she can help you with it without one . 😍
@denisea8856
@denisea8856 3 года назад
Did they end up repairing the bag for you? Thank you
@stardustlv
@stardustlv 3 года назад
Yes they did they place a new ziipper and fixed the cracked canvas by replacing the canvas . ❣️
@ina505
@ina505 4 года назад
that's horrible! I hope I'm not going to get that white peeling. it looks like glazing coming off.
@stardustlv
@stardustlv 4 года назад
I know , I was shocked when I saw it .
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