The vinegar or pickle juice is the best natural cleaner. Let set for a bit. Then scrub thoroughly with stiff wire brush. Several applications may be needed.
+eyad salah Just follow the initial seasoning procedures first, which will remove the shipping oil, and seal the cast iron grill surface with cooking oil. If the shipping oil was not entirely removed, it can look like rust if it was heated. If the grill had the shipping oil removed, and was not fully seasoned, there may be some surface oxidation that looks like rust. Just follow the cleaning video to remove the surface 'rust' looking residue. If you need further assistance, please contact our customer service people at 800-649-7885 - x. 3. Thank you for your interest.