they should both be up and im sure the the problem is the hangers that hold the springs were not welded in the right location. the front hanger should be welded back a little bit more.
To fix this spray everthing with w d 40 and let it sit for an hour. Put a little load on the front of the trailer. Then get a jack and push the lowest point of the triangular shaped piece up. It will pop back into place. I have seen this many times.
