Really like your Casper approach, thanks for making videos. Waiting for more Casper videos and expert responses both for typing based scenarios and for verbal one. 👍🏻
How is this response? I did this in 1 min and 30 sec I would approach Daphne and tell her that Natalie may financial issues and as a result is not able to pay. Or perhaps something traumatic has happened in her life, such as the death of a parent. I would tell daphne that we cannot blame her because it may ruin their friendship. I would also help daphne to see if there is a refund policy, or help daphne get in touch with the home owner to see if they are able to provide a refund or even a partial refund.
Nice work offering potential solutions! Would be even better to confirm with Natalie about her reasons, but good work typing this much with the time constraints.
