PETSAFE SELF-CLEANING LITTER BOX WATCH BEFORE YOU BUY.. 

This lady doesn’t really realize that a cat weighs a lot more than a little poop scoop and that’s how the sensor works lol

The instructions tell you to keep it unplugged if you have a kitten under six months old.

You know when you come to stop d light in your car, and the light changes because a sensor tells it to do so? And that same light, if a plastic cup or a litter scooper pulled up to that same light, guess what would happen? The sensor doesn't change the light because there is no car there. Just as this doesn't work in this situation, a cup and a shit scooper are not a cat.. Also, using another brand of litter, especially a clumping clay litter, will void your warranty.

Yours is defected. It’s supposed to rake 20 mins after . Your device is broken

I got a bad one too. The rake starts and then stops and flashes blue and red which means something is blocking the rake. I take the scoop and investigate, but the only thing around the rake is crystal litter! It stops even when there is no poo in it. I unplug it and plug it back and it works fine, goes back to the home position and then when my cat uses it again...same thing happens. 😡 I don't know whether to call customer service, or just return it to PetSmart. Frustrating!

Btw you have pretty toes

The sensor is the little black dot on either side (you can see one, the other is directly across). Try waving your hand in front of it or place the cup in front of it. Mine works just fine. I think it shoots a beam across the box like a garage door safety beam.

The point of that sensor is to set a 20 minute timer. Every time a cat uses it the sensor detects it and tells it to wait 20 minutes until it scoops the poop. This way it won't activate when a cat is in it.

It’s a good thing my cats aren’t a solo cup and sifter I place away from the sensor. This box is awesome.

I wish I would have watched this before I bought mine. I thought it was so simple How could it not work but I guess my cats poops are small and or loose so I end up having to clean it anyway

You didn't put the scoop OR the cup in front of the sensors ! The beam has to be broken which it would be if there was a cat in there. Cat's are taller that the scoop and longer than the cup. NICE TRY !

😂😂

Maybe the sensor doesn't work when you choose the manual clean

😂

They’ve sold millions of them without any complaints. Yours is the first, so maybe you’re doing something wrong.

What kind of a cat would just sit there and get pushed by the rake🙈

Probably why that’s why they’re on sale now thanks

Guys, just buy litter robot or something like that and you never regret!