Customers can raise complaints on NPCI about several issues including failed transactions, money debited but not transferred to the receiver and money transferred to the wrong account, In case if you individuals have transferred money to the wrong UPI ID, the first thing to do is to report the transaction to the customer service of applications such as Paytm, Google Pay, PhonePe, Bhim UPI. After that you have to come to NPCI portal and register the complaint as I have told in this video.
While registering a UPI complaint on NPCI, you need to submit details like -
• Registered mobile number
• Email ID
• Date of Transaction
• Your issue regarding the transaction (on comment box)
• UPI ID
• Transaction ID
Still, if you face any problem while complaining, please let me know by commenting.
15 сен 2023
