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Pt1. Worst “Wheelchair Accessible" Hotel Room of Horrors | Novotel 

Wheelsnoheels - Gem Hubbard
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Check out part two as it gets worse: • Pt2: The Worst “Wheelc...
When we arrived our room was not available. Check in was from 3pm, and we arrived at around 4pm, We weren't able to get into our room until gone 5pm.
Our "wheelchair accessible" room, was located next to the elevators (so that it is close) but the noise from the elevators was so loud it was like sleeping on a jumbo jet. Even the headboard vibrated!
The wheelchair access was very disappointing, and made the room very difficult for me to use. The tea and coffee facilities were located far too high, which made it very dangerous for me to use from my wheelchair. I was unable to get to the blinds as there was a lot of heavy furniture in the way. I could not hang up my clothes as the rail was too high.
The bathroom was very difficult. The toilet was not at standard disability hight, and made it vert difficult for me to transfer onto from my wheelchair.
The shower was so small I could hardly get the shower chair in, and once I did it was almost impossible for me to transfer onto from my wheelchair. The shampoo and conditioner was fixed to the wall at "standing person hight" so I could not use it. It was impossible for me to "pump" the shampoo from a seated position, as it was too high, and the angle too difficult. The taps on the shower were very difficult to use for anyone with an upper limp difficulty.
By day two, our toilet overflowed with bubbles, and we needed to relocate rooms to a different floor.
When I checked out of the hotel, the receptionist didn't even ask how our stay was.
Overall I was very disappointed with out stay. We were expecting a lot more from the Novotel.
I have emailed them, however no one has got back to me. I hope that by showing this room, it will make business thing a little more when it comes to inclusion. Its’ important to consult disabled people first when making accommodation accessible.

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21 июл 2024

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Комментарии : 568   
@Wheelsnoheels
@Wheelsnoheels Год назад
Watch the full video here : ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-kqY7bDW1l4k.html
@shainazion4073
@shainazion4073 Год назад
Why don't you offer this to the head of Novotel? And, become a spokesman for disabled architecture!!
@dawnmoriarty9347
@dawnmoriarty9347 Год назад
My worst "accessible" hotel room was in Manchester. The door was a standard width so a wheel had to be removed from the chair to get in into the room. Then access to the very acceptable bathroom (complete with suitable height sink and toilet and strategically placed grabrails was COMPLETELY blocked by the bed! My able bodied carer was just able to shuffle sideways around the end of the bed. I had to literally roll across the bed and into the chair that had had to be passed OVER me to that side. We complained loudly and were thanked for our feedback!!!! That hotel stopped describing itself as having a disabled room for at least awhile
@digitalharmony26
@digitalharmony26 Год назад
Good Lord, that sounds atrocious! Some people think accessible just means big enough for a chair/walker when so much more goes into that but this doesn’t even sound like there was room for a human to get around normally. Idk what goes through some peoples heads.
@nimikina
@nimikina Год назад
Sorry for your experience but I'm glad to hear the hotel listened. If they stopped advertising for a while it's possible they actually took your advice to heart and changed the room to actually accommodate. I feel like in this instance (since they listened) they had good intentions but no one thought of consulting actually disabled person while designing the area and then to test it :( Sadly as an able bodied person I often struggle to fully realise what can be hard for a disabled one. (And to be fair the official recommendations are often not the best either). I can only hope to do my best. (However I don't work anywhere where my choices would affect many people, so that's a plus. I just want my personal space to be accessible so if my family or friends ever become disabled, or I meet a new friend, they are never uncomfortable in my place. Although right now they would be, bc I'm renting and the entryway and bathroom is claustrophobic even for me... :()
@country_21
@country_21 Год назад
Manchester in which state?😊
@dawnmoriarty9347
@dawnmoriarty9347 Год назад
@@country_21 in England
@Orchid_123
@Orchid_123 Год назад
@@country_21 I’m concerned on what you’re gonna do. 😅
@lexwithbub
@lexwithbub Год назад
Seems like "oh let's stick a handrail over the toilet and an extra peep-hole on the door of a regular room, and we'll call it accessible" without actually consulting with anyone who knows what is required.
@fakeemail6815
@fakeemail6815 Год назад
I doubt the peephole was even special to this room, it's very common for regular hotel rooms to have the two
@TheLily97232
@TheLily97232 Год назад
That's exactly it lol
@jaimiedm
@jaimiedm Год назад
that pretty much sums up sydney as a whole you should see the shitty pot holes we have looking more like America eveyday 😪😭
@lexwithbub
@lexwithbub Год назад
@@jaimiedm that's what three years in a row of la Nina will do.
@kaymish6178
@kaymish6178 Год назад
@@lexwithbub the weather can only exacerbate exsisting damage. Its more like bad freight rail, general car dependency and a lack of infrastructure spending did them in then rain opened it all up.
@ktktktktktkt
@ktktktktktkt Год назад
Couldnt fit a wheelchair through the door of my 'wheelchair accessible ' room in Malta 🤣😬
@VelvetWxtch
@VelvetWxtch Год назад
God that sounds terrible
@ktktktktktkt
@ktktktktktkt Год назад
@@VelvetWxtch yep 😭
@justcrazy7447
@justcrazy7447 Год назад
Now that's 😶
@preciousmichael5359
@preciousmichael5359 Год назад
As someone who lives in Malta I'm not surprised 😬😔
@sivellaxd5308
@sivellaxd5308 Год назад
Yanno... I was not suprised by this sadly :( - also a person who lives in Malta
@TheMaybebaby90
@TheMaybebaby90 Год назад
There is a hotel in Stratford that I used to work at that the manager genuinely believed put a BAR STOOL in the shower made it wheelchair accessible. Ummm no lol
@lapislazarus8899
@lapislazarus8899 Год назад
that's just scary!
@RosenrotRtLiebchen87
@RosenrotRtLiebchen87 Год назад
kinda hope that got him in trouble ngl
@bellarose-au
@bellarose-au Год назад
I'm going to let you in on a little secret. That room, and thousands of other disabled motel rooms in Australia, was never designed to be accessible. They were originally family rooms with one double and two single beds. Because of laws requiring one accessible room in every hotel (well, every hotel that isn't listed on the historical buildings register) family rooms have been "converted to accommodate a wheelchair". That wording is very import. Converted to *accommodate a wheelchair*. There is a misnomer that wheelchair users have carers around and with us at all times, that it's those carers who do everything for us (cook, clean, dress, shower, feed, everything. It's assumed our carers lift us out of our chairs and onto the bed/toilet/shower stool/insert anything else here. There is another misnomer that we don't travel (or don't travel alone) and we certainly don't travel with another wheelchair user... oh, there's more than one... the horror! 🙄 Some hotels I've been in in the last 5 years have only a suction handle on the wall next to the toilet and in the shower - which usually has a 10cm ridge to get over so water doesn't get so over the floor. Power points are either too high or too low, and don't get me started on the placement of the toilet paper holders in disabled toilets (in hotel rooms, in shopping centres, at restaurants, the works). I highly recommend checking if there info on Google maps reviews and calling the establishment and asking specific questions about their disabled rooms.
@FrostedGalaxies
@FrostedGalaxies Год назад
I'll let you in on another secret. That's the case in a lot of the world and businesses only convert rooms because governments have told them to, not because they wish to be accessible. Disabled people are an afterthought to meet compliance in their eyes.
@bellarose-au
@bellarose-au Год назад
@@FrostedGalaxies I can only speak to conditions in Australia as I am not medically approved to fly. Unfortunately, I am not in the least bit surprised that the same things are going on in other countries.
@oenrn
@oenrn Год назад
Pretty sure "misnomer" does not mean what you think it means. Ironically, you're using a misnomer to designate it.
@FrostedGalaxies
@FrostedGalaxies Год назад
@@oenrn that really doesn't matter, we all understood the point and it's a very common mistake people make. Misconception would be correct but really, colloquially, misnomer is commonly used to mean the same thing even though it technically doesn't.
@bellarose-au
@bellarose-au Год назад
@@oenrn Speech to text doesn't always comprehend those of us with impaired speech function due to neurological impediments. Perhaps the next time you feel the desperate need to correct another, you might pause for half a moment and think about whether or not their particular disability might have a functional component leading to a (less than perfect) computer programme being at fault. We can't all be prize-winning English professors with a superiority complex like yourself.
@liarucinska1705
@liarucinska1705 Год назад
With the worst one I went to, i couldn't even get through the door and the shower didn't have a chair at all, I'm glad someones actually talking about this because so many people don't realise what's actually accessible and just assume that if it has a lift its fine
@nimikina
@nimikina Год назад
So true! My uni's building is technically accessible... But someone design an auditory that cuts the building in half... You can get anywhere in the build by elevator (or this wheelchair lift that you have to use for 4 steps in the front - most people that I know just "power through" or their career over caries them, bc the loft is soooo slow)... Except 4 rooms. It's confusing for everyone, when you have your first class in one of those rooms (and those are big, so classes are scheduled there all the time) because they are technically on the same floor as the rest. But you get there... And there is room 201, 202, 203, 204, 205.... 209a, 210, and 211. To get to rooma 206, 207, 208 (and some unnumbered one that's a staffroom) you have to get back on first floor, go to the end of the hallway and then get back to 2nd floor. It's confusing. And completely not accessible. Worst thing is, people that assign rooms have no idea who is disabled and who isn't, tbf they probably don't even have a lost of ppl taking specific classes. So those rooms get assigned to all classes and it's on the disabled person to contact them and say "hey, I'm in this class, I'm disabled, you have to change the room". Not only it creates chaos (bc rooms change frequently in the beginning of the term) but before the disabled person is first in this situation - they have no idea! There is no information about those rooms not being accessible, many people don't know there they are (even staff sometimes) and then they miss first class usually. Or their friends have great idea of carrying them to the 2nd floor. I was in the class with one girl that was carried for almost entire term until the teacher saw it and informed them how to deal with the issue of the class. She had no idea she can request a change of rooms! Now when I think about it my heart skipps. Not only she was dependent on her friends in getting to class... But what if they falled? One person falling is bad enough, but one person falling while carrying another? They could injure themselves so badly :( Sorry for the rant. I'm just annoyed when I think about it. Because a lot of things are hard to imagine for a non disabled person until it's showed to us. But this? This is the most logical thing to do - mark rooms as unaccessible, inform everyone and tell them what are the steps to change room. Make sure they are informed and the rooms are changed quickly. Or better yet - make sure that all rooms are accessible for wheelchairs. Another "fun" experience I had in this building was when I helped my disabled teacher at the beginning of term. She has a lot of stuff to take care, so me and my friend carried it for her while she was switching offices. Sure, they made sure to move her furniture and most of the stuff over. But no one thought that a person walking with clutches can't bed over to unlock doors with a lock that's almost on the floor (the door had 3 locks for some reason!). And that if you move furniture for a disable person maybe you should arrange it in a way that they can move around it. I spent extra 10min with my friend moving furniture so our teacher can access her desk, window, bookcase and everything. Why people can't think for a moment? I get mistakes, especially when you use some recommendations, or just misalign something. But I don't get things that are just common sense (like lift access or not blocking paths). Again sorry for the rant. And sorry that we don't do enough to make world accessible to everyone.
@davidlang1125
@davidlang1125 Год назад
As an architect I’m horrified by the sheer ignorance of the hotel developer and the operator. There’s no excuse for such shoddiness in providing accessibility in a new hotel.
@georgiamclennan
@georgiamclennan Год назад
Unfortunately, most hotels sell their accessible rooms in the same “pool” of availability as the standard hotel rooms. As a receptionist, I wish I could say that people who do not require the accessible features don’t complain about receiving an accessible room, but they absolutely do. It’s an awful truth; hotels will do what they have to to meet accessibility requirements, but rarely will they design a whole room with accessibility in mind. The room you showed is a prime example of that.
@leona5123
@leona5123 Год назад
I mean, can you not see the issue with things being at sitting height for someone who doesn't get around in a seated position all day, say because they're not in a wheelchair? If not, I'll give you a hint: It's the same issue the person using the wheelchair has with things being at a standard height.
@georgiamclennan
@georgiamclennan Год назад
@@leona5123 Let’s face it: businesses will never act altruistically. Things won’t change until there is incentive or government oversight. There needs to be financial benefit to creating accessible rooms. Most of the time our accessible rooms sit empty and not generating revenue (thank goodness for pooled profits).
@lisahenry20
@lisahenry20 Год назад
Would having as many things as possible being adjustable help? For example any tables, hanging rails, etc could placed higher or lower, depending on who has booked the room? I know that most businesses probably won't do it without an incentive, but maybe some will?
@RosenrotRtLiebchen87
@RosenrotRtLiebchen87 Год назад
​@@lisahenry20 i would think so, having surfaces that are adjustable the way those standing desks are would probably make a big difference in many cases
@lisahenry20
@lisahenry20 Год назад
@@RosenrotRtLiebchen87 the problem would be with things that probably can't be adjusted, like sinks. The hotels would probably have to put in multiple sinks at different heights. I suppose then, the hotel could advertise the room as a wheelchair or family room. If the room is bigger to allow easy wheelchair maneuverability, then it may also have room for a child's bed, and the lower sink used as a kiddie sink.
@cyflym11
@cyflym11 Год назад
We had a pub (built in the 1800s so definitely not designed with wheelchairs in mind) and we had quite a few disabled regular customers who had no trouble getting themselves and their wheelchairs in and out. It was originally a hotel and all the doorways were nice and wide. Then we had a fire inspection and were told that we had to put the doors to our entrance lobby on the other way round which was clearly some bright spark's new idea (no pun intended!). Suddenly our customers could not get into the bar without help which was a ridiculous situation. None of us could understand how that was supposed to help fire safety but rules is rules. Just pointing out that it may not always be the proprietor's fault if access is difficult.
@Cyntaria
@Cyntaria Год назад
Thank you for showing us this. I book travel for staff and this is one of our backup hotels that's frequently used in case our regular one is fully booked. I'll keep this in mind if I have a traveler that requires an accessible room.
@spacegirlchaz
@spacegirlchaz Год назад
Thank you for recording this for us, it really helps to know what to look for when booking as a first time chair user in a hotel. I hope you had an awesome time though!
@jdgfshdjfkakahdkshfhdjdh
@jdgfshdjfkakahdkshfhdjdh Год назад
My momma hates it when she can't get her wheelchair through the bathroom door and has too leave it outside. She also hates tall beds. There's some really shitty "accessible" rooms.
@highwaydaytime7669
@highwaydaytime7669 Год назад
I guess they think wide doorways and a couple of handrails is enough.
@anaincuevas2111
@anaincuevas2111 Год назад
Unfortunately that's not at all the worst I've seen. I went with my parents to an hotel in Almería, Spain in which there wasn't a chair in the shower, we asked for one and they said they didn't provide those!! In Italy I've had even worst experiences. Btw if you want to go to an hotel in Spain the company Ilunion has totally accessible rooms if you ask for them.
@yourlocalennard5446
@yourlocalennard5446 Год назад
I’ve been in a disability friendly room before, a PROPER one, the door was huge, the rooms were huge, there were rails in all the right places, everything was accessible. I honestly would’ve lived there if I could
@robins3206
@robins3206 Год назад
I swear architects don't even consult people with disabilities when they design these spaces 🙄
@Yourfather23790
@Yourfather23790 Год назад
have yall ever thought the fact that IT WASNT MADE FOR DISABLED PEOPLE
@kr4784
@kr4784 Год назад
@@Yourfather23790 it’s marketed as an accessible room, this room is literally MADE FOR DISABLED PEOPLE!!! it is supposed to work for them. this isn’t someone complaining about a regular room not working for them, they’re complaining a room that SHOULD work for them NOT WORKING.
@bouquetofred9552
@bouquetofred9552 Год назад
@@Yourfather23790 Well yes, but with the knowledge we have now, would it not make sense to try and make places more accessible to people with disabilities? Especially since we CAN do that in many cases and have the technology available to do so.
@katieweber1377
@katieweber1377 Год назад
There's also just the difficulty of the fact that what works for one wheelchair user may not be what works for another.
@dewyxleaf1940
@dewyxleaf1940 Год назад
@@kr4784 Yes, but it isn't the architect's fault? Why blame a group of people that have nothing to do with the problem.
@Pisolithus
@Pisolithus Год назад
This explains so much, I always wondered why in hotels most counters and light switches were so low. It never occurred to me that someone would need them that way. Really puts in perspective how much regulation and work is put in to make places accessible to everyone!
@GardensAndGames
@GardensAndGames Год назад
I've been on crutches for the last 6 weeks, and it's made me realize just how little I thought about accessibility.
@violetskies14
@violetskies14 Год назад
My worst accessible room was also in a novotel, the one in Edinburgh City centre!!! The shower chair was so high up it came to my waist while I was standing and I could only just get onto the toilet and had to rest my feet on my wheelchair footplates so they weren't dangling and making me slide off. I'm 5"7. Plus all the bars were in weird and unhelpful places and my chair barely fit in the room. (I can stand for short periods of time but not long ones and even if I could stand it's way too dangerous for me to try and stand in the shower, I'd go arse over tit and end up on the floor in pain) I've actually found premier inn hotels are generally pretty good for accessibility, the only problem being sometimes the toilet door is a little tricky to open/close so I think I'll be sticking to them in future. Less amenities but cheap, clean, and I can actually properly access the room.
@shelleylee7549
@shelleylee7549 Год назад
We stayed at a Westgate several years ago. The bed was extremely high. And I fell off the shower seat they gave me and broke my leg. It was so bad, I needed surgery. It's ridiculous what they consider ADA compliant.
@hillerymagrobi8990
@hillerymagrobi8990 Год назад
Sorry to hear of your mishap and broken leg. That is dreadful.
@Marynicole830
@Marynicole830 Год назад
WestGate in Gatlinburg was my first job… bell service. They are a shit company anyway trust me. They defiantly don’t care about accessible rooms. Most of the rooms where I worked were in these cabin look alike things and had three flights of stairs. No lift and the designated the bottom rooms as accessible. The issue is a lot of the bottom row rooms had steps down to them and when people would complain they wouldn’t do anything about it even though they had plenty of accessible rooms at the top of the mountain where there’s a building that looks like a motel up there and has elevators but those rooms costs more and they would be empty but still wouldn’t put these people into them when they figured out they couldn’t get into their rooms.
@toriquill1505
@toriquill1505 Год назад
"Wheelchair accessible" meaning "a wheelchair can enter the room"
@mikebumgardner9391
@mikebumgardner9391 7 месяцев назад
Thank God things have changed over the years for disabled people. I've been unable to walk 6+ years now and is so nice to see you in this video, you seem happy, I'm, learning.❤
@kovyvuri
@kovyvuri Год назад
I love this series already. My mom has all sorts of hurdles with this kinda stuff so I’m glad someone is talking about it.
@evoandy
@evoandy Год назад
Thank you so much for this Channel. I’m a wheelchair user as well and traveling in general has been a NIGHTMARE.
@Blackmagecat
@Blackmagecat Год назад
I feel that hotels that do this assume youre gonna have a partner or someone to help with stuff like this. This would be terrible if you were doing this trip by yourself.
@dusk_ene
@dusk_ene Год назад
I appreciate you taking the time and energy to call out businesses who are not doing enough. They deserve to get blasted so that they are forced to change
@vpombovp
@vpombovp Год назад
I just discovered this channel a few minutes ago. You’re doing a great job. Please keep up the good work. My mother used a wheelchair & we ran into lots of issues taking Mom around town.
@jen_chaos
@jen_chaos Год назад
I hope you brought this to management’s attention! Thank you for sharing❤
@ruipana
@ruipana Год назад
I'm an architecture student and this gives great perspective on your need. Obviously there is legislation but the furniture and stuff is something I never really thought of! Thank you
@user-pt1cz4ot1e
@user-pt1cz4ot1e Год назад
My friend worked for a huge hotel chain assessing exactly this. He would tell them where they needed to improve and helped source furniture and other items that would make accessible rooms more useful and comfortable. 🥰
@danterodriguez03
@danterodriguez03 Год назад
The definition of "you had one job"
@hellaSwankkyToo
@hellaSwankkyToo Год назад
they knew damm well that wasn't an accessible room. 😂 wow. + they didn't even try very hard to pretend. "sod it. it's got a lower peephole - good enough." 😂 geezus. SMH
@sevenover42
@sevenover42 Год назад
thank you for these content youre showing. youre reaching young interior design and architect students, and i hope it makes an impact on everyone of us when we finally join the workforce
@jenniferwells2291
@jenniferwells2291 Год назад
I had an "accessible" room with a roll in shower that couldn't be gotten into if you were in a wheelchair because the door opened to block it and the room was so small you couldn't close the door if you were in the room in your chair. The space between the bed and dresser was so narrow I couldn't actually get into the room past the little entry. Fantastic set up
@Rubina980
@Rubina980 Год назад
My worst experience: reserved a wheelchair accessible room for my granny & me. Paid extra. We get there and the room was occupied. I went full Karen on them cause wtf
@solarstar7509
@solarstar7509 Год назад
I remember seeing someone post about a room where the transfer hoist was actually unusable because of a smoke alarm blocking its pathway on the ceiling. Some people just don’t actually think about who will actually use their rooms when they design them-
@lastoftheblacks
@lastoftheblacks Год назад
When u reached for the clothes line, my brain fr thought ‘just get up a little’. 😭😭😭
@ZbTRANO
@ZbTRANO Год назад
”im still standing better than i ever did”
@narcdiaries
@narcdiaries Год назад
OHHH I knew recognises that room when you opened the door! I’m a wheelchair user, I stay in Sydney regularly as me and my partner are long distance and god I have horror stories for days about so many places in the CBD💀
@marysullivan2884
@marysullivan2884 Год назад
I’m shocked they consider that bathroom ADA, that wouldn’t fly here in the states
@BCSchmerker
@BCSchmerker Год назад
*Especially not in the State of California (USA), which has stricter Sections of the applicable Codes to construction and outfit.* Ōsaki Sensei, architect for the Plant of OMS Japanese Christian, didn't anticipate roll-in showers being an accessibility requirement (Welfare and Institutions was amended 15 years post hoc).
@lapislazarus8899
@lapislazarus8899 Год назад
I was chair-bound in a dang skilled nursing facility that you couldn't get your chair into the shower area! God forbid you fall, I pulled the alert cord once, and gave up after three hours of no one coming.
@heathertulip2389
@heathertulip2389 Год назад
This looks like it would seem “accessible” if you assumed every wheelchair user had a more able assistant with them… not built for someone who is actually self-sufficient in a chair…
@17h127
@17h127 Год назад
Whoever designed that room also designed my new room at work. Omg. The things needed are in the room, but it's so unusable. Like a quick consult with anyone who actually is impacted by the design would fix almost all of it. Ugh. Hope your stay was still OK.
@justmie5541
@justmie5541 Год назад
'Wheelchair accessible' does not mean 'handicap accessible'. Wheelchair accessible most likely means you can access all rooms with a wheelchair and that's it. The room is suitable if one is capable to walk 2-3steps. Always call upfront to make sure the hotelroom can offer everything you need.
@alicerosetrevormusic
@alicerosetrevormusic Год назад
Disabled isn't a bad word, I know handicap is used a lot in America, but in the UK its a very strange way to discribe a disabled person or facility. A handicap is putting you a few points a head to make a deficit fair. A person is not a handicap or handicapped, they are disabled.
@alicerosetrevormusic
@alicerosetrevormusic Год назад
@@ChiefHerzensCoach I do understand, I speak 3 languages and am trying to learn a forth. I wouldn't expect non native speakers to get the right words. But it's surely not a bad thing to correct in a kind way. I would hate to offend people in a different language, which I have done, so I understand.
@RosenrotRtLiebchen87
@RosenrotRtLiebchen87 Год назад
@@alicerosetrevormusic i agree, I'm american and it's largely the abled people using these terms, the worst is "handy-capable" ugh
@tb4546
@tb4546 Год назад
I’ll never forget living in the “”wheelchair accessible”” dorm that had… the EXACT same bathroom as the other dorms. The bedroom itself was ever so slightly wider. That was it. I felt so lucky to be semi ambulatory, it’s ridiculous.
@mustwereallydothis
@mustwereallydothis Год назад
I tried to use an "accessible" washroom once and they had placed the toilet paper holder in such a way that it prevented the chair from fitting through the door. When I told the girl at the front desk about the issue, she gave me a look that virtually screamed " what a whiny b****" and just went about her business without replying.
@gwenchapman5068
@gwenchapman5068 Год назад
You would think they'd have like one disabled person actually give the room a check when they made it
@ghost_marauder
@ghost_marauder Год назад
Honestly being in a wheelchair even I was temporary was for one of the hardest things for me and I hope you just keep on going thank you for making people wear how tough this can be anyways have a good one
@jooniperlynn7394
@jooniperlynn7394 Год назад
I think a lot of hotels assume you'll be there with someone. My mom and I stayed in a couple disability accessable rooms when she had cancer and the only difference between those and a normal space was the bigger space and the shower with a seat
@quinn9841
@quinn9841 Год назад
idk why but the lawn chair in the shower is what got me
@Dreamer-gh7yd
@Dreamer-gh7yd Год назад
My mother had cancer when I was growing up and nearing the end of her life she used a wheel chair. One time we needed to stay in a hotel room so my dad call the hotel to reserve a room, telling them my mothers situation. They said that the room would be accessible, however when we got there she couldn’t even get to the door of the room because there was a small staircase in the middle of the hallway with no other way of getting down. We had to find a new hotel room and by this time it was late at night and we were all extremely tired.
@JG.Firestar
@JG.Firestar Год назад
I sent this to my grandmother because she is in a wheelchair.
@multifandomnerd1328
@multifandomnerd1328 Год назад
OH, oh its a room thats made specifically to be accesible,,, oh thats just awful
@mikelampt2418
@mikelampt2418 Год назад
I’m an architecture student second year. Thanks for posting this and spreading awareness the next generation of architects are definitely going to try their best when it comes to accessibility and inclusivity ❤️❤️❤️
@JustHollielol
@JustHollielol Год назад
I bet they don't even ask people with wheelchairs to test it as well like they probably just go- "right that's good enough" Big companies need to start using their heads a little more 😮‍💨
@lexhdz5803
@lexhdz5803 Год назад
i think most facilities get adapted under the assumption that disabled people are always accompanied by someone bc they need constant surveillance and thats why the adaptations are not nearly enough
@ranasuka6006
@ranasuka6006 Год назад
I wonder why things like that can't just be made adapted to small/disabled people. Like it doesn't have to be so low that people have to crouch but for a big person it doesn't make a difference whether something is on their shoulder level or on their belly level
@MusingsFromTheDen
@MusingsFromTheDen Год назад
They obviously think us disableds should leave making hot drinks to our 'carers' and the we can't be trusted near windows without supervision! 🤣 I await Novotel's response with baited breath.
@rachelhunt1231
@rachelhunt1231 Год назад
i went to one in bruges, belgium and it seemed pretty accesible! maybe it was the regional rooms
@L.a.77
@L.a.77 Год назад
Its so high because of children I know it sucks I think they should make the height adjustable
@claracatlady9844
@claracatlady9844 Год назад
*Oh I can top that.* I live in one of my University Dorms disability studio flats (I don’t have mobility issues but when they are free they also offer them to other student in the disability program). Nothing and I repeat *Nothing* in this room in terms of storage area would be accessible to someone in a wheelchair. For reference I’m 158cm tall and when cooking I can reach the first shelf, the second is a struggle and the third I can’t reach. The microwave is on eye level. The stove is at hip level. It has like a counter with barstools instead of a table which is at my waist level. It would honestly be impossible for someone in a wheelchair to cook here and I have been asking myself for forever how they expect this to work. The bathroom is pretty big and accessible I’ll give them that.
@bel410la
@bel410la Год назад
You know what's cool, rooms in Vegas have safes in the closets, so if you win big and want to keep the cash you can safely store it inside of the safes and you can set your own code so it's even safer. :)
@mantis-manthegreat
@mantis-manthegreat Год назад
Do they just assume all wheelchair users are gonna be bunking with an able bodied person?
@oenrn
@oenrn Год назад
Pretty much, yes. There's this general perception that people on wheelchairs aren't capable of doing anything independently and so will always travel with their "carer". Which is why we have BS like this - the room is "wheelchair accessible", in the sense that a wheelchair can fit in the room, but it is not "independent wheelchair user accessible".
@ah5721
@ah5721 Год назад
Interior Designer here -this is helpful for designing for wheelchair users !
@Crits-Crafts
@Crits-Crafts Год назад
Love the stitch on the bed
@Dojan5
@Dojan5 Год назад
I completely missed that this room was "accessible" and was shocked when I saw a chair in the shower and realised that the entire room was meant to have increased accessibility. Yikes!
@ThatDataLady
@ThatDataLady Год назад
Genuinely confused about how this room IS wheelchair accessible at all
@slasher_slay4524
@slasher_slay4524 Год назад
A few Years ago me and my family had to stay in motels and there was this one place that I absolutely hated, it was a accessible room since my mommom has a handicap and the room was so small, it wouldn't accommodate the needs for someone in a wheel chair their was maybe a foot between the bed and walls and a little more than a foot between each bed, and the entranceway was tiny, the bathroom was ok but the only thing in the room that was actually accessible was the showerchairs and we still had to ask for them to bring us one
@dizzy_dino9052
@dizzy_dino9052 Год назад
Okay, this is sad. Everything needs to be right for this to count as an accessible room, in my opinion. Everything. Not just one or two things. I'm not disabled at all, but my mom has incredibly brittle bones. She had a severely botched gastric bypass nearly two decades ago, and she struggles to get calcium because the most common way people get calcium is through milk and she can't drink milk. She throws it up. So, her bones are very weak. She has been in wheelchairs, knee scooters, and has been on crutches. She also has scoliosis and sometimes needs one of those walker things. If a hotel can't fit the needs of people who are disabled, it's just sad. Especially in modern times, when we can literally just google the requirements.
@noedlesoup
@noedlesoup Год назад
That fact that as someone that doesn't use a wheelchair at first glance I thought 'oh it must be a joke that it was the worst hotel room for them' says so much about how people that aren't in wheelchairs just by default would not have an actual idea of what is useful in accessible rooms!
@shellyboggs9093
@shellyboggs9093 Год назад
Send this to the company that owns the hotel. You might get hired as a consultant
@celeste8360
@celeste8360 Год назад
I worked at a couple of places that were definitely guilty of putting big and heavy furniture in supposedly accessible rooms.
@Nerd-O-Matic
@Nerd-O-Matic Год назад
I didn't know anything about this sort of thing, thanks for spreading awareness!
@nellie-zr9pk
@nellie-zr9pk Год назад
thats why its so important to make wheelchair accesible rooms
@synithracc2409
@synithracc2409 Год назад
This made me think of my current favorite hotel and realize that for the main room and bathroom, almost everything was accessible. The door, hanger rail, blowdryer, iron, microwave area, toilet, sink, and window are reachable from most wheelchair heights. Sadly the bed was high and despite low hight the bathtub would be so uncomfortable to get in and out of. Ive been more worried about these things as my future ability to walk is bleak
@xshar4
@xshar4 Год назад
I would stand up for myself to get this changed!
@brandonoverton2771
@brandonoverton2771 Год назад
It’s not like everyone is gonna make a hotel for people like her, but I like how she’s making these vids for future hotels to understand that there are people with disabilities or injuries, including a wheelchair.
@kikicogger2284
@kikicogger2284 Год назад
The problem is these rooms are marked as accessible- meaning the room SHOULD be designed for someone in a wheelchair to access everything.
@piamoltzau4382
@piamoltzau4382 Год назад
wie oft ich mir das schon gedacht habe oder mal gesagt habe, dass weltweit viel mehr für menschen im rollstuhl getan werden sollte was ich aber super gefunden habe und mich sehr gefreut hat heute mal zu sehen-den mitarbeiter im rema 1000- nicht im Rollstuhl aber da kann man sehen das die Welt doch gutes hat
@Bexar2204
@Bexar2204 Год назад
I´m in a wheelchair myself, and i can completely relate with these problems.
@emmathomson2584
@emmathomson2584 Год назад
As a former housekeeper… this is a SMALL room
@andreawhite1496
@andreawhite1496 Год назад
I apologize for my ignorance but do most major hotel rooms have a certain number of accessible rooms? I'll be honest, I've never even thought about it. It seems like it'd be relatively easy when building and designing the hotel to make all of most of the rooms accessible. It doesn't cause any sort of inconvenience or discomfort for anybody else but is obviously important to someone in a wheelchair. That should be the standard for all rooms. That way when a hotel is fully booked it doesn't matter who is in what room. It's wild how much people (me included obviously) just take everyday things like this for granted. I'm just flabbergasted, it appears they put some effort into this, like they made an attempt so why half ass it? In America there are sooooo many public buildings and areas that are not wheelchair accessible and it should be a much bigger deal than it is. We should be doing something about this.
@32123ABCBA
@32123ABCBA Год назад
They do take up more room, and can cost more. The doors need to be custom, and they often need automatic doors. There’s 1000 other little things that add up quickly. Hope this helps :)
@tabboty
@tabboty Год назад
Honestly it's insane to me how easy people find it to just slap an "accessible" label on things... My English teacher said our school was accessible for wheelchairs because there was an elevator. There are no railings in the bathrooms, there is exactly ONE bathroom for handicapped people, our cafeteria only has a staircase leading to it, the hallways are so thin what when students are in them, even WALKING through the crowds is difficult... I think this teacher should consider the fact our school has no students that are wheelchair users. It's against the odds, meaning handicapped people probably found something off with this school that able-bodied people didn't pick up on.
@Annie-A
@Annie-A Год назад
This looks better than most accessible rooms I’ve stayed in in the US
@Sarah_375
@Sarah_375 Год назад
My “accessible” apartment has an oven hood that’s just for show. It doesn’t work. Guess they assumed someone in a wheelchair can’t reach so why bother 🤦🏻‍♀️😂
@MrsInAbox
@MrsInAbox Год назад
DDA doesn't apply in Australia
@Umbra-my1kw
@Umbra-my1kw Год назад
Still better than most hotels I've been to
@Ambipie
@Ambipie Год назад
Bruh this looks like a hotel for drunk people not paraplegics
@kathy0073
@kathy0073 Год назад
I think there should be special rooms for people on a wheelchair with the exact same price. Because everyone should feel comfortable in their hotel room
@tjumm130
@tjumm130 Год назад
Oh no there is a stick in your wheel chair! (Sticks a stick in a wheel)
@FanFicnic
@FanFicnic Год назад
I was in an “accessible” room recently. Honestly I was totally appalled, it was anything but accessible.
@victoriagibby8069
@victoriagibby8069 Год назад
Yeah, so, if you're reading this because you sorted the comments by newest. Don't. You don't want to read them.
@kidsdomath1330
@kidsdomath1330 Год назад
Absolutely lol thank you
@CannibalChxrry
@CannibalChxrry Год назад
Looks like it was converted and the furniture left as was rather than new toilets, showers, etc. Probably set up like the rest of the rooms with the furniture placement. A nifty way to catch the bling string if it has the string is to use one of the coat hangers. Hook the hanger around the string and bring it closer if long enough. You can also wrap it around the hanger and hang it on the side of the chair. If you can't reach the hangers, try using the rooms TV remote to push one up and over the rail. May not be the most efficient, but it helps to think of in rooms that are supposed to be handicap accessible but aren't.
@TheLily97232
@TheLily97232 Год назад
This is because sometimes they just put the basic necessities for wheelchairs and disabled people but they still think the room for abled people
@DogLover1718
@DogLover1718 Год назад
I hope u gave them a bad rating 😮 For a wheelchair accessible room it’s not good
@lyllydd
@lyllydd Год назад
In the US, hotels will routinely give away disabled rooms after you book them. Most places think having a rail by the toilet is all they need to do. I'll take your hotel over any of ours any day of the week.
@TheGabygael
@TheGabygael Год назад
this makes me wonder is the height of wheelchairs somewhat standardized or is it dependent on the person's height and proportions?
@1shalsmart12
@1shalsmart12 Год назад
I was jus surprised to see a wheelchair accessible hotel room... We don't have one of those where i am from...
@sesshomaruslover1
@sesshomaruslover1 Год назад
maybe when designing such rooms the designers should be strapped into a wheelchair for accuracy
@rebeccagrinlinton2989
@rebeccagrinlinton2989 Год назад
I thought those notebooks at the end of the bed were a meat cleaver for a second there... I don't know why...
@becca-lr6er
@becca-lr6er Год назад
I am just now realizing that accessible showers have those chairs in them, I would literally soaked that chair in a vat of pure bleach before even touching it just knowing how fast the cleaning people "clean" those rooms, I doubt they have done anything more than just wipe the surface of the chair with the same cloth that they used to clean the toilet....
@user-vm5iu4bm8k
@user-vm5iu4bm8k Год назад
Just about every single hotel I've ever been to in the US has been inaccessible in one way or another.
@The.Chaos.Rat.
@The.Chaos.Rat. Год назад
They need to have people who actually use wheelchairs to test these rooms before they’re finished
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