Q&A Episode 06 | Mastering the Swallowtail: Solving Common Airbrush Issues 

Please stay tuned.

Ps. I really like the idea of a storage box as well, especially if labeled. Ie: .28mm, .5mm, and so fourth.

Thank you for your support. We will continue to communicate with our customers and inform everyone through videos. If you have any suggestions while using our products in the future, please feel free to tell our team at any time.

Thank you very much for your strong support. We will also strive to launch new products, hoping that each airbrush will bring you joy.

I'm glad you liked our video, and thank you very much for your additional suggestions.

Thank you very much for your support.

Thank you for sharing your usage tips.

thank you for your support.

Thank you very much for your support.

Thank you very much for your support. We hope you can experience and enjoy using our airbrushes. We will have some great discount events at the end of the year, so please stay tuned.

Hopefully I’ll have saved enough by then 🙏🙏🙏

Thank you very much for your support; it’s the best motivation for us to keep striving.

Awsome

I believe our Swallowtail will definitely meet your creative needs, and perhaps even better with the fancap accessory.

Thank you for your suggestion. We are also researching how to better distinguish between different nozzle sizes. Once again, thank you for your support.

@@gaahleristudio If I may make a suggestion for identifying needles: With TIG welding Tungsten electrodes, which are very similar to these needles. The back end of the electrodes have just a few mm's dipped in different color paint. The colors are standardized, I believe, across brands. A different color for each size. In the scope of production manufacturing, this is a low tech and relatively unobtrusive method for marking. Also very low cost compared to engraving, etc. If I had to guess, the paint is likely something akin to nail polish given it's needed and achieved durability in an industry/ metal working environment. Hope this is helpful! I have a cart full on your website. I was just undecided on the B-Rex Swallowtail or the 98D. I think I'm leaning towards the Swallow as a weldor with decades of MIG and some TIG welding. So trigger pull muscle memory is well established. Thanks!

Thank you very much for your support. We will speed up the launch of new products, hoping you can use our accessory storage box as soon as possible. Regarding the fan cap, our current fan caps are best suited for 0.5mm diameters. We will introduce larger size fan caps specifically for airbrushes in the future, so please stay tuned.

@@gaahleristudio thank you for the speedy reply.

Our storage box can accommodate needles, nozzles, and caps simultaneously. Stay tuned!

A dab of nail polish, on the back end of the needle. Different colors for the diff. sizes. Wipe with Iso Alcohol first so it's clean. Make yourself a reference card so you don't forget! :)

Thank you for the suggestion; this is an important direction we will consider for future development.

Thank you for your suggestion. We are also exploring ways to better distinguish between the different sizes of Gaahleri needles. We will soon introduce accessory storage boxes to address this issue. Once again, thank you for your support.

A dab of nail polish, on the back end of the needle. Different colors for the diff. sizes. Wipe with Iso Alcohol first so it's clean. Make yourself a reference card so you don't forget! :)

We ship from the United States to Canada, and currently, we do not have a USPS option available. However, we appreciate your suggestion and will strive to optimize our logistics options.

@@gaahleristudio Thanks very much for the reply. If logistically possible, USPS option would be great. My point regarding them being best for shipping to Canada applies to other carriers like UPS as well. It's bad enough getting things into Canada as is, sometimes costing double the price! I'll pop back onto my still open cart page and get my order put through. Look forward to giving your airbrushes a try. Thanks!

We understand the issue you’ve encountered, and we can provide you with new replacement parts. We also hope to assist you in resolving the problem.

@@gaahleristudio Customer service already did everything that they can do (I have to admit that customer service is really great) but NOT new fan cap not even new airbrush didn’t resolve the issue. Probably it’s just badly engineered or manufactured fan cap itself bc everything works perfectly with regular caps

@@vadimkorob2689 I've seen mentioned frequently, for many brands, people sometimes carefully put a bit of bees wax on the treads and that fixes leaks. Maybe worth a try as it's easy and cheap.

The problem you are experiencing is likely due to the nozzle cap not being tightened properly. You can try tightening it first before installing the needle, which should theoretically resolve the issue. For detailed guidance, you can refer to our QA video at the 1:00:10 mark, titled "Why are there bubbles in the fluid cup, and why is the spraying intermittent?" I apologize for the inconvenience this has caused. If you continue to encounter issues after trying this solution, please do not hesitate to contact our customer service, and we will provide you with a resolution.

Thank you again for choosing Gaahleri. We hope our products meet your needs and help you create better artworks.

Thank you very much for your feedback. We will continue to strive to improve our manufacturing processes and quality control standards, hoping to meet your expectations.

OK maybe you are on something. But H&S just improved their Airbrushes this year after they maybe lost a amount of clients to Gaahleri. And that is just because 1 thing. The fixing process of a problem will take longer as you may think. You have to consider a few things: How much body,s the have in stock?? Maybe for a whole year production. ,They have to adapt,test,adapt,test etc irst a small amount of body,s,to complete them,send them to users wich are testing that improved A-B,s in the field. Take 2 months for it. Then they need to change ALL the body,s to those updates.Then brinmg them on the Market. Will take at least 4-6 months. Fixing a problem in a mass produced product like a A-B is not as easy as you may think. I use 2 now of the Gaahleri A-B the 38 and the first generation pistolgrip,and have no complaints at all. And i push everything that looks,smells and i liquid like a paint through it. From Diluted nailpolish with the cheap ~4,- a gallon thinner untill the expensive Zero Paint 2k Diamond clear through it. And have no complains.Maybe lucky me.But i have a ultra sonic cleaner. Every week my nozzle,needle,cup and cap are taking a bath from 12 minutes with some dishwasherliquid in it and WATER. Maintenance is key with these kinds of machinery or instruments. Thinking of buying at least 2 39,s and a swallowtail at the end of june. Then i can get dedicated A-B,s and have them always in perfect working order. For the money i will spend on those 3 A-B i cannot by a H&S Infinity 2 in 1 CR. And i am now on the age that i will not airbrush for another 25 or 30 years. Yes maybe quality is less than at the big brands. But not everybody has lets say ~350 ,- laying around for a A-B with compressor.

What are you talking about? Maybe its a skill issue and you dont know to handle an airbrush. I have a swallow tile and I havent encountered any problems with it

@@erikaguilar3719 There are many who are Brand lovers. Like when you have 2 identical sportshoes,but only the Nike is the best,no matter the price-tag. I got also very good results with the 2 i got. Sure buy more of them,because i dont got $250 laying around for a infinity 2 in 1 CR. Sorry but it is the thruth and i am not a proffesional airbrush user. I know a guy with a $650,-A.B who gets the same results as with a $4,- spraycan.

It says something when you think a country has anything to do with the quality of a product. And most airbrushes are mass produced. Likely in whole or in part, in China. Even the most expensive units. Given your recent activation on YT, I wonder how old you are or if you aren't a troll from a competitor, as things you've stated don't line up with a dozens upon dozens of YT reviews of Gaahleri's products. Care to clarify your experience and credentials? Or be specific, rather than just meaningless generalizations and false assumptions? Perhaps make your first video for your YT channel and backup your claims? Thanks.