Fitted a Quadlock to my Ninja 650 and within days the camera stabiliser on my iPhone 11 went. Had that replaced under warranty and ordered the dampener, which hadn’t yet been released when I originally ordered my mount. The dampener seems to work for me so far. I wouldn’t necessarily say this was a quadlock problem as it happens with other mounting systems. I would t actually lay blame with anyone. Bikes vibrate, Apple don’t have to address the issue and Quadlock have invested time and money into a solution for an issue they wasn’t initially aware of. Thanks for the vid 👍🏼
Thanks, yep exactly my thoughts, its certainly not just quadlocks that have the issue, I should have clarified that more in the video. Quadlock discovered there was an issue and worked on a solution. I don't understand why people think they should be handing them out for free!
same here, I mounted my iPhone 12 mini to my Honda CBF250 and after a 150kms ride the optical image stabilizer went crazy, it shook the lens producing horrible noise and unusable photos. I've added this dampener to my mount and since then (2021. march) I haven't seen such problems. This august I moved to a Honda CB500f, no issues so far. I really recommend adding this extra to your Quadlock setup.
@@nyuwec you might not see this but have you still had no issues? Got a cb500f myself and just got a new phone so not sure if I’m wanting to bother with a phone mount or not
@@barricade5464 i sold my cb500f but I haven’t witnessed the issue so far. I put ~25k kms into that bike while my iphine was mounted with the dampener.
I've been using the dampener for the last couple of months, with a iPhone 7, so far no apparent problems. As Tony said it's cheap compered to the damage a phone can sustain through vibration so its worth the money. No major fitting problem involved, so do it as soon as possible..
People bleating on about how quad lock ruined their phones etc etc. No, if you decide to mount your phone to your motorbike, it’s your own bloody fault in my opinion. Good old blame culture. I’ve got a KTM and I’ve taken the risk to mount my iPhone (and just took delivery of the new anti vibration mount). If my phone goes wrong, I’ll only blame myself. I’d say well done to quad lock for providing a solution.
But I guess riding a KTM you're used to things breaking ( :-) ) If the mount had been properly tested in the first place, it would be what is known as "fit for purpose". The issue never affected me as I knew it was too rigid when I first installed it so made a soft mount for the holder, but that's only because I happen to have very specific knowledge about vibration and electronic devices.
Thanks man, I'm in the market for a Quadlock and I had no idea such thing even existed. Now it seems like a must buy, considering my Ducati has tons of good vibrations
I’ve had my iPhone 11 Pro replaced 3 times this year using quad lock on my ‘19 Triumph Scrambler. The vibration dampener has been working for me so far and I’ve had my phone mounted for a 130 mile ride. Seems to be the best way they could do this and I didn’t have to pay for anything.
Cheers mate, not used my iPhone 11 Pro Max on my bike since I’ve heard it’s been killing them off. Just purchased the VP mount hopefully will eliminate the problems we’re all facing! Great video!
From what I understand it’s the later models that stuffer more (just by a few conversations I’ve had). Defo a worthy purchase, mine landed yesterday for my iPhone8. Well done for doing an awareness video on the subject. Cheers Tony 👍🏼
Great video. Really enjoyed it. Thank you. Unfortunately the vibration dampener did not work on my motorcycle (2017 Honda Africa Twin) properly.The picture stabilizer on my iPhone XR was still damaged after about 1500 miles. Will now get a Garmin.
Thank you for the info ! Quadlock should send an email to all their customers. If it wasn't for your video, i wouldn't have know for this new product !
Thanks for that vid Tony. I need a mount for touring on my ktm 790 this year, and after watching this I decided on the quad lock. Great clear presentation. I've subscribed on the strength of this. Cheers 👌👍
Been using Quadlock for over 7 years on my Mountainbike offroading with both Iphone and Samsung phones. Never had any issues. However I just bought the dampener to install on my motorcycle Quadlock mount... Better safe than sorry I guess.
Very interesting..should I have known earlier: after a few days of riding my BMW GS310 GS the camera stabilizer of my iphone 12 pro got broken (support was not quad-lock, but a cheap one from Decathlon).
I've been using Quadlock for a while now....(same as you, on a RAM mount).. fitted to a Triumph Street Triple that doesn't seem particular bad for vibration. However after watching you video I have just this minute ordered one.. Thanks for the info..
My new Quadlock anti vibration fitting is on its way. I should receive it Monday 12th.. If it don't work Im gonna fly back to UK and throw a brick through your window.........By the way I've subscribed to your channel..
My iPhone XR camera just broke today. It was mounted with just a RAM Mount and on my Triumph Tiger 900 GT. 5 years ago I had a Tiger 800 model and my phone camera broke when mounted on that bike too. I forgot about it 😂. I’ll pick up the quad lock vibration dampener when I get a new phone and see how it goes. Maybe it’s just better to get a GPS unit instead tho?
I asked Customer service for a return or refund after the OIS went out in my iPhone 11 Pro Max. They walked me through the steps to file a warranty repair through apple and sent me a free vibration damper along with the steps to return if I still wanted. I’ve had it on my Honda CB300R for a while now bouncing the poor thing off the rev limiter and no problem. I hate that it happened to my phone, but I’m glad they made a solution that actually fixed the problem.
It would be interesting to know what phones are most susceptible. I've used my galaxy note without a damper and not noticed any problems, but I'll be buying a damper anyway.
I can tell that I had to replace my S20 ultra after using it with a Ram mount.. couldn't find out why it broke, but after finding a reddit post about this problem I never used it on a mount again.. looking for a good gps now
This is very relevant to me. I have an iPhone XR. It’s done about 10000 miles mounted to a quad lock on my tiger 800 with no issues. I recently got a Speed Twin as a second bike and fitted another quad lock mount to it. Within 1000 miles my camera started having problems focusing! Have swapped to a Beeline nav system for the Speedie now, and will be investing in a vibration dampener for the tiger. Funnily enough I haven’t used the phone on a quad lock since and the camera appears to have healed itself.
As a Ducati Monster owner I've always been concerned and like your earlier experience (and TMF) I've not used my iPhone. Nice to see they've been working on a solution.
@@mancavemoto True. One workaround is to buy a used iPhone or Samsung cheaply and just use it for navigation. In time, like BMW's forthcoming new screen, we won't need to mount a phone at all.
Had the same problem on my triumph tiger explorer. My Oneplus phones worked several years without any problems. After I used it with a brand new iPhone 11 Pro Max after one month I had to go with it to the apple service...
Just yesterday I had to take my iPhone 11 Pro to Apple Service center and told them what happened and they said that they will call me back within few days to replace it cause its still under warranty
Great little video. I was in the process of purchasing a Quadlock but saw reviews about damage to camera's etc, so decided not to proceed. When I emailed them they did say they were aware of some issues and were working on a solution. I assume this is it. Also, I ride a Tiger 1200 xrt and that does not appear on the "death" list, so might bite the bullet and finally make my purchase.
Vibration destroyed my iPhone 10's camera an a friends iPhone 11. I've generally kept my new iPhone 11 in my pocket, but this is an interesting development - thanks for posting!
The annoying thing about quad lock, and all case manufacturers for that matter, is that unless you have the latest and greatest phone from a major manufacturer, you can't get a case to fit, they do offer a universal mount, but they say it won't stick to TPU or a range of other plastics that yup, phone cases are made out of because they're soft and shock absorbing, so unless you stick it directly to the phone, you're a bit snookered.....
Brilliant! I will get one straight away. The reason, I recently took a fairly long ride (80 miles) on my Honda CMX500 Rebel on a dual carriageway using my phone to navigate and up to about 70mph it was fine on it's quad lock. Above 70 (indicated), it was very erratic randomly turning upside down, or sideways, then righting itself. Took it off for the return and no damage was done, but I was concerned.
I'm surprised the sportster isn't on that list. I have a rigid mounted engine and the vibrations are definitely starting to cause issues. Just picked up damper today, excited to see how it works
@@CactusJack252 ran it with a ball mount which has since fallen apart, the vibration dampener works, haven't had a phone camera issue, but it feels sloppy when mounted up on the bars. Gonna go a different route this time.
Wish I would have seen this 2 days ago. I have a Tenere 700 and my camera in my iPhone is now doing this exact same thing. I use quad locks exclusively.
A bit late to the party but I can add my anecdote: I designed and printed my own fork stem mount to put my iPhone 11 on my CBR1000RR. A couple of rides later the camera was dead. Luckily I am able to repair Apple stuff so I managed to replace the camera unit myself. I have an old iPhone 5S that I use now on the same mount instead, purely for a bit of Waze (need to look out for speed cameras ;)). In my opinion the damper is essential.
Thanks for the heads up! I just did 600 miles on my KTM 1290 SAS and now the charge port on my Pixel 3 is malfunctioning haha. I'm about to get a new phone, so I went ahead and ordered the vibration damper.
I have a 2001 VFR 800 fi and my camera on my iPhone 12 pro just failed, quad lock sent me this vibration, dampener, and now I’m worried. What a pain in the arse come on Apple get your stuff together!
The previous version of the quad lock destroyed the camera on my iPhone 11. Never had a problem with the iPhone 8. I took part in the trial of this new quad lock and no issues with the phone/camera. The new mount works :-)
I thought the OIS on the 8 was mechanical rather software driven? I had issues with the uncontrollable shaking with my 8 which meant having to replace the phone.
Drove a simple street route of 8 mins with the vibration dampener and without. Installed a vibration app on my phone and my simple tests shows that the phone shakes less without the vibration dampeners. Not sure what to think about this product at this point. My app says the phone shakes less with no vibration dampeners. Also the phone visibly shakes less without the dampeners. I would add images but can’t on this thread, however, I recommend you guys all run your own independent test.
Personally, I use the SP Connect systems and just recently got myself their vibration dampener. It appears to have been a good idea as my bike (BMW R nineT Racer) was on that list you posted. XD
As soon as I started riding my FZ1 with the ram mount it came with, which is on the list, my camera started doing what appeared in your video! Been wondering what the deal is ever since. Will be investing in a vibration dampener for sure!
Thanks for the vid! Though I really think they could add this tool to the whole package considering how important this feature is for the cellphone... And a hundred bucks for the whole thing is quite...expansive compared to some other brand... :c
It is and I must admt i've been using my GPS more. I do like to use the Scenic app now an again though as it works out some brilliant 'twisty' routes. Some of my most enjoyable routes have come from that app.
Ive been using various quadlock mounts for many years, one iPhone camera was ruined from vibration. I found out sometime later, on forums that it was almost certainly the quadlock that caused it. What I find very disappointing, is why quadlock aren’t issuing these free of charge, to there customers. It’s like we know there’s an issue, but we are going to make customers pay to fix the issue. 😔
But it doesn't appear to be an issue with only Quadlock mounts, other rigid mounts seem to be displaying the same issues. They discovered or have been made aware of a problem and have created a solution, I don't see why they should issue them for free.
That is funny because my bike is on the list I never knew until I saw this video. Quad lock system is brilliant at the same time I pain not all pieces fit together and try getting all the parts you need/want in a bike shop is impossible like to Mount in a truck car prices don’t work
My new iPhone is too expensive for me to test this , I drive a Harley-Davidson lowrider s and is on the quadlock deadlist so I don't risk it anyway. But again a great vid as usual👌🏻
Ordered 3 dampeners the moment it came out... Seems like a must-have. Still waiting to test the (rather bulky) device since the weather- and workgods are opposing my motorcyclequalitytime :)
I installed one on my Strom ebike due to intense vibration from rough NYC streets and Jersey City has really rough streets as well. I suspect the Honda Goldwing I'm picking up this October is so smooth, I won't need the dampener for that bike. However, if I do, I'll get another one.
3 hour ride on my GSXS 1000 and the camera my brand new iPhone 12 Pro was toast. Apple replaced it but reluctantly. I got this to remedy the problem but I don’t know how much I trust it.
The Suzuki SV650 isn't on the list, just their inline 4 bikes. However all KTMs are on the list and they have a V2 as well. So I'm not sure now? I've had Ram Mounts X-Grip for quite a while on different kinds of phones now, without any camera problems... Now I'm not sure if I need to spend another 100+ euros on a new mounting system having not had any issues in the past 🤷🏻♂️
I don't think its an exhaustive list, and its not been compiled via any controlled testing from what I can see. It's appears to be an anecdotal list from users. Personally I no longer mount a phone on my bike, i prefer a solution where the phone can be put away in a pocket, tag bag or luggage.
I didn’t know the vibrations from my bike would destroy my phone camera when I started riding, so I got a cheap Amazon mount. Now I’m looking for something to prevent that from happening again lmao
Just bought the QL system & dampener for my GS1250 as it seemed a neater system than the Ultimate system and case. My GS seems to be on the hit list so a dampener seemed a no brainer.
Add Suzuki VStrom to that list, destroyed two iPhone 8 cameras for me. Got the Quadlock damper now and had no issues with iPhone 11, considering the Beeline Nav System though as don't really like the bulky Quadlock case.
I think most bikes in reality will cause similar problems. I try to keep my phone in my pocket as much as possible now, but use the dampener when I do use it. I still use a dedicated sat nav for long journeys
I used a rokform mount on my z400 and it destroyed the camera after a couple months, I wanna try this mount and stabilizer but I don’t want to risk having to buy a whole new phone again
Quad lock mount + vibration dampener on my motorcycle with my iPhone 11 pro and it ruined the camera after a hour on the highway. Tried 3 different mounts on multiple bikes and all of them have ruined the 11 pro camera. Nothing seems to work.
Mine arrived today. Didn't know it was an issue until a fellow Aprilia rider broke his Iphone. I'd say it's more dependent on phone than bike i.e. I think any bike would make the list but maybe not all phones - my Samsung S10 has held up far longer than Iphones seem to.
Yep, some phones seem more prone. Any bike it going to have some form of vibration, some obviously more than others. I assume quadlock have based the list on contact they hav e received from owners?
Thanks, an intersting question, but it seems to differ from bike to bike and phone to phone. It does make the setup a little bulkier, so I think its better to give people the option?
Yep I just got off my Ninja 650 for some coffee and I wanted take a picture of it. Opened my Iphone 11's camera and lo and behold the camera's shaking like it's on an electric chair. I currently have a ram mount on my fork stem and that's where my Iphone 11 was the whole time.... I just ordered the Quad Lock phone case with the Vibration Dampener, hopefully this issue doesn't rear it's ugly head on my phone, once it's fixed.
I was completely disappointed, I ordered the complete package which includes 3 parts but one of those parts(handlbar mount) is missing screws. When I contacted the support or customer service center, they told me "sorry we can not do anything " and they sent me information about the size of the screws and told me to go buy replacement screws and send them the invoice. I could not find those screws anywhere and all this package without screws is useless. This would be a great product if it worked and had customer service behind it.
I had and Iphone 11 and eventually my camera went kaput after mounting it for months on my Himalayan, using a GPS Mount rig (over the cluster) and a Interphone shield. The shield if perfect to protect the phone, but still. Now with a 13 Pro Max, I'm considering getting the quad lock but mount it on the handle bar, since appears to vibrate much less than the GPS rig.
Yeah i think its the micro vibrations that cause the problems, and the dampener seems to help. I actually no longer use my phone on the bike, I use a gps for longer trips or exploring, or a little beeline for basic directions. I leave my phone in my pocket
Likewise been a quadlock user for years. Just looking at the damper yesterday. ( I really wanted the, currently being redesigned and out of stock, wireless charger. Have one in the car and works a treat. Likewise also had a broken camera / stabilisation after some off tossing in Wales. (Replaced in minutes by Apple under warranty) Great video - I’m sold. It’s a no brainier.
Quad Lock should not be allowed to claim this protects your phone because , clearly people are having issues after using the mount and dampener. My IPhone camera is ruined after 3 times use on the Quad Lock . Quad Lock make bold claims yet don’t want to accept any liability for damages caused by their product. In my opinion people should not risk it.
was wondering if I should buy quadlock to my xsr 155, because my iphone 11 pro camera was damaged and I had to bring them to repair stores or just buy another cheap android spare phone to use for navigation.
Can it protect my phone from vibration damage ? No, not when it falls off the bike, due to that malfunctioning blue loctite they use on the mounting screws ! Quadlock failed me, and my phone fell of the bike @ highway speed. Yes, there was severe damage to my phone. Not happy about this at all.
for iphone user better buy quad lock wiht anti vibration because happen to me and other rider.phone without anti vibration will effect you fone camera and have to replace new one and cost me a lot.
It has happened for me 2 times now, with the iPhone 11. It has destroyed the camera, and given it black dots. Been to the store to get it fixed by the warranty. I have just gotten the dampener. But what's worryes me now, if the dampener works. My bike isn't on the list.
*GULP*, if only Quad Lock recommended this before the vibrations killed my iPhone 11 rear camera... Great video and thank you very much for this! #MaidmentMadness
Hi guys, just to let you know that, even with the vibration dampener, the stabilisation mechanism on my iPhone 11 was damaged. I'd recommend to you all not attaching your phone to your motorcycle as soon as the stabilisation isn't done 100% by the software !
Nice review. I wonder if this is Apple specific as all the people I hear about that have had a problem have iPhones. I have been using Samsung's on various adventure bikes for years and have never experienced any issues.
Iv got a quad lock mount for my iphone se 2 and now suffering with the unusable camera, its a great mount but like any other mount it has pros and cons
Awesome video mate. Have you tried adding weight to your phone. Lighter units accept vibration easier. Adding weight has an inversely proportional relationship to the vibration transfer from larger to smaller componentry. Experimenting with the direction of duel mounting extra weight might help in a motorbike situation too. A slight offset and change of tilt might help too
I've been using the Rokform moto mount with my speed twin, since quadlock doesn't make a note8 case, and I'm not upgrading just for that. I've been through two cases of the other brand so far and now only use the mount specific case when out on the bike. I know quadlock has stick on adapters but I wouldn't trust it on a bike. I guess for me I should just keep it in my pocket with bluetooth headphones.
Great Vid, thanks. Had just bought one of those a few days ago for my GoPro mount on an old WeeStrom’s crash bars. But one question’s killing me. Why do you have a 20 year old generic Washington State license plate in a locked case on your back wall?
Thanks. I started collecting a license plate for each state that I had visited, just as decoration for my garage. It's not in a locked case, its just in a 'mooneyes' plate frame screwed to the outside of my storage cupboard. A couple of plates are from VW's that I imported from the States
I think it’s a solution for a problem that doesn’t exist. I’ve used my Quadlok on my motorcycle and a mountain bike for a couple years. The mountain bike is used on some nasty trails and has no suspension. I have seen no degradation in the photos I take. I think more damage is done in the occasional drop onto a hard floor than will be seen on any handlebar.
Two iPhones with damaged cameras - both mounted on motorbikes, neither dropped. Current iPhone never dropped, never mounted on handlebars - no problem.
I beat the hell out of my phone and it still takes good pics. It vibrates like crazy on rocky mountain bike trails. If that doesn’t kill it I don’t know what will. Interwebs experts will argue, I just know what I’ve actually done.
It’s the phones with optical image stability (not digital) that’s the issues occur in. My iPhone 11 Pro Max camera shit the bed after 2 rides, never dropped
I currently drive a Vespa GTS and am looking at getting the mirror mount. Would vibration still be an issue for a scooter like mine? Is the problem caused by the vibrations from the engine, which is why Quad Lock only listed big cc motorcycles? I’m currently using an iPhone 11 Pro and really don’t want to damage it. Thanks in advance guys!
@@martinsirotek8964 I’ve been using the mirror mount + dampener for 4 months now. The road conditions where I drive aren’t the greatest, lots of bumps and potholes. However, I haven’t had any issues with my iPhone or it’s camera since, my phone still functions perfectly fine. The quality of the mount is amazing and I feel confident that I won’t have any issues with my phone or the mount in the future. Highly recommend it!
My iPhone XR camera just broke today. It was mounted with just a RAM Mount and on my Triumph Tiger 900 GT. 5 years ago I had a Tiger 800 model and my phone camera broke when mounted on that bike too. I forgot about it 😂. I’ll pick up the quad lock vibration dampener when I get a new phone and see how it goes. Maybe it’s just better to get a GPS unit instead tho?
Please when I use quad lock vibration dampener on my Harley Davison fatbob which is clearly appears on the death list ,does it affect my phone’s camera only when I use the camera or it won’t damage it if I don’t use the camera ? and the second question because I already bought the quad lock support so should I remove all the support or I stay using it without the dampener ? What is your recommending on this situation
