I followed this video to set up a payment for my customer. it processed 2x successfully. I need to edit it each time as it's a different amount each time. It did not process correctly this very last time. I went back over the template and it says "check" and the account was undeposited funds, whereas previously I noticed I used my bank account as the "deposit to" account. I checked the box to process the transaction and the customer's bank info was correct. The dashboard still says the next date is a previous date. The interval and start date is correct as I set it up for the future when I edited it. Any idea on what I did wrong this time? was it leaving "undeposited funds" the issue?
Not sure, but usually it comes down to the "start date" not being in the future. I would try to run it again, 2-3 days from now to make sure it's future facing. Separately, if it's a different amount each time, you may want to just do a basic sales receipt instead, instead of a recurring one, since you'll need to update the payment amount each time.
I don’t need recurring I jus need to pull money out there account one time when they go over miles or smoking fees in my vehicles I run a rental company
Great video Nate! This 100% just verified to me that quickbooks allows ACH Payments. Does this come in the basic version of quickbooks (Starter)? Or do I require essentials or plus? Thanks again Nate! =) V/r, ~Ben
Hi Ben, you will need a "QuickBooks Payments" account, but you will be able to create this and take payments in any QuickBooks Online subscription, from Simple Start thru Advanced. Thanks!
Hi Nate! Are you able to set up recurring payments using an invoice or only with a sales receipt? Which one is better to use if you can use both to set up recurring payments? I tried the invoice route and my customer only saw the option to “save this payment method for future payments”. Thanks in advance!
Hi Geniesha, you can set up a recurring invoice, but the customer will still need to manually pay, though they will be able to pay through ACH or credit card if you have a QuickBooks Payments account setup. So in this, sales receipts would be the way to automatically process an ACH payment from your customer.
i am having an issue with rejected bank payments. The instructions to fix it do not fix it...Quick books paid the invoice originally and then it bounced so now i have a paid invoice that is not really paid. and a deduction with fee .. I cant reconcile that month ...
Hi Swagath, there is not a pre-made form in QBO, but you should create one and use it for all of your clients. You want to have signed paperwork that shows your client is agreeing to you withdrawing funds monthly. It should also include their banking information and any other information that will be used in the transaction. I just made my own, then created it as a PDf so it could be e-signed. There are some other templates out there you can find too that are pre-made if that's easier.
How do I setup recurring ach payments for an existing client invoice. For example a client owes me $500 and I need to debit their bank account via ach $100/month. Any idea?
You would need to first get an ACH authorization from the client, authorizing you to do an ACH pull and getting their preferred bank info. Once you do that, then you could follow the steps above to setup a recurring payment.
So I have clients in the States, and in Canada. My QBO only allows me to set payments like this for my Canadian clients - where I am. Is there a way I can set it up for my international clients as well... The States and the UK in particular?
Hey Rene, That's a good question! My only guess is it may have something to do with the bank information being from a country outside of Canada. Are you able to use all other features normally for international clients? Have you tried setting up a credit card instead of a checking or savings account?
Im in a situation where its a different amount each month based on a percentage of revenue. I was thinking of using quick books sync to excel to calculate out the ach amounts is there a way to import those amounts back into quickbooks as least load them into ach screen then go through and process?
@@navigatorbookkeeping thanks for replying I appreciate that. So there is 3 different packages to pay for is what your saying and they all include this feature? A friend sent me a link to he use it and it only came up at 2 packages to purchase?
@@angelellis7690 So there's actually 4 packages you can get, but the lowest one (Simple Start) does not allow this feature. The other 3 all allow you to do the feature in the video. Here's a link so you can see the 4 subscriptions. quickbooks.intuit.com/pricing/
Question- when you set up recurring credit/debit card payments does it make them sign the same form? Can they sign it electronically or they have to print it and scan and email it back?
At this point, you'll need to have them sign your own form off-line from QBO. It doesn't offer a template or form to use, but there's many you can find with a quick Google search. I recommend e-sign!
Hi! Is there an option where my customers can make a deposit and then sign an ach form where I am requiring automatic payments for the next two months?
Hey Active Digital Marketing, your subscription level shouldn't impact your ability to do automatic recurring ACH payments. Sales receipts should be available to you at that level. At what point in the process are you seeing the prompt to upgrade? You will need a QuickBooks Payments account, if you don't have one of those.
@@navigatorbookkeeping When I click on Settings> Recurring Transations, I am automatically prompted to upgrade my subscription. When I click on new sales receipt, there is no option for recurring transactions.
@@activedigitalmkting Ah yes. I do see that, must be a new-ish change. Just looked and looks like QBO Essentials allows you to do this, so one tier up from where you are.
I’ve been waiting over a week for a large Quickbooks payment to process from my client. No idea how long it will take. This is unacceptable that they would keep me in the dark. I may have to ask them to stop payment. I would think twice before using Quickbooks as a payment solution. This is the very stressful and the company has NO response other than apologies and vague estimates of how long it is supposed to take. This should be illegal.
Sorry to hear that Troy. Sometimes payments do take 5-7 days to process. What payment method was it, if I may ask? ACH? How did you process the payment? Through a sales receipt or invoice? Just asking to see if I can better help!
