Mate honestly it's not worth the hassle. I came across so many owners that I was asking at petrol stations, supermarkets car parks...you name it. Each had similar issues and the dealership network was pants! Buy anything else and you'll be better off.
Hi, I’ve the auto with 9 speed. Pulling away from stationary is a turbo lag issue, not DPF. I do however take the car for a 20 min highway drive every 6 months to trigger the auto DPF cleansing. I put in a bottle of Nulon diesel fuel system cleaner before pumping the tank full. This has avoided many of the issues that other Evoque owners have experienced.
Agreed, it’s really not a lie. I’m a JLR tech in a London Dealership and I feel sorry for the service advisors that have to say that to customers’ faces. When we look at the flight recorders in cars, they’re not driven how they are ‘engineered’ to be. Not the customers fault, you can’t sell a car and tell them how to drive it, cars should be able to just pop to the shops. They want to produce an engine that meets Euro 6 emission standards by putting a DPF and two EGR systems in, creating ludicrous back pressure and yet still powerful enough to pull an SUV. Can’t happen reliably. Hence why I replace engines all day! Hopefully after closer scrutiny the Ingenium engine will get there one day!
All I can go by is this was my 4th diesel Eu6 engine with a DPF and EGR and my journey and mileage hadn't changed. Never had any issues with the Mercs or BMW's and most problems were fixed at first instance. The excuses that JLR and the dealerships came out with as mentioned in the vid really made my blood boil.
Had same issue with a RAV4, and I was told it was my driving style, mileage was about 55000, the EGR was blocked, got it cleaned under warranty, went again and the EGR was replaced, seems to be cyclical about 50000, so I got rid at 90000 before it happened again.
DownShift Throttle , another afterthought, I don’t know where you buy your diesel from, but the Toyota technician recommended that I do not buy supermarket diesel as it’s too waxy and gunges the exhaust system up.
This happened to my Hyundai, it kept flagging that the egr valve was the fault but i changed it and it made my car worse. What happened eventually was that they had to clean the inlet manifold of all the soot cus it was clogging up the egr valve. What the garage told me is that i should use a dpf cleaner after every 3 times i fill with gas and occasionally just drive the car fast to clean out the system cus the soot really builds up. Diesel cars really build up soot especially if you're always making short driving trips at lower speeds.
I dont know if Im too late to the party but it could be the DPF related. Since the Governemnet pass on strict emission rules - the mandatory DPF has been pain in the ass for lots of Diesel Engines including manufacturers like Toyotas. There is however an option to DPF delete by some garages which is kind of controversial on whether it is legal/illegal. But the claim is that those garages promises you better gas mileaage, lower emission and more power if you have them deleted. So I dont think there is anything illegal about it if the purpose is for lower emission.
My partner has the same vehicle she purchased it 18 plate she had the car roughly roundabout 13,000 miles and it did the same thing, this will make you laugh the dealership told her to drive faster than the speed limit around town. He said this is why it’s clogging up
Mate I feel for you and your partner. Keep taking it back to them and tell them to stick their pathetic excuses where the sun don't shine. I was told once by the dealership service adviser that perhaps my wife (and most women) couldn't drive the car properly. I went ballistic and the whole of service department and customers just looked around and the customers that were women ganged up on the service adviser to take his words back.
HI, I had the same problem. No code with the computer. Problem with the round about and acceleration. Problem at around 1500-1700rpm. And its ok after 2000rpm . It was the inter cooler hose. They have to take out the front bumper ($). it can be the turbo hose too. after 1 year and like you a lot of dealership issu, its now fix. hope i can help.
*Here’s some Forum Links* from dozens of people with SAME issue! It’s got nothing to do with the DPF. Land Rover know all about this but are fobbing people off! Have a look how many people experience the same intermittent power loss/hesitation issue! The same 2.2 SD4 Engine. www.evoqueownersclub.co.uk/forum/49-introductions-discussion-topics/11439-power-loss.html - - - - - - babyrr.com/forum/archive/index.php?thread-10061.html And here’s over 20 pages from a Freelander 2 forum with the same engine! www.freel2.com/forum/topic20555.html
I went out my way and found at least 20 people with Jags, Land Rovers and Evoques all with same engine and same problems and sent them onto LR UK and what did I get.....nothing in response. At least I was fortunate enough to reject the car back eventually to the dealership.
Sounds like the same problem as I had, it was the turbo!!, it was 8 months old, had a new egr valve because the car kept making a chuffing noise, I had new anti roll bar rubbers new leather seat cover replacement roof lining, windscreen, roof sprayed on top corners where black windscreen covers meet the roof, & more rattles than u can imagine. Every time they tried to fix one I ended up with more than I started, Stratstones r a pile of crap & so is landrover customer service. To top it all off the unavailing of the car was missed in the showroom as they were running late & the car was outside when I arrived, that's no all when the salesman said don't look @ it, is yours, I replied it's not ours the registrations not what we chose!! He'd only registered it with a different number which now didn't match one of my other cars, to late to change so we had to mess about changing the insurance so we could take it away, I wish I had left it there now. The car has now gone & I am relived as I didn't know what was going to go wrong next. I understand I may have had a bad one but it's nice to warn others, hope this helps!!
+Malcolm Bale to be honest.... I couldnt agree more with your comments. The car was unveiled to me under a cover.... And you won't believe it.... It wasnt even valeted. Endless issues with rattles too. LR UK are pathetic. Excuses after excuses. Dealer network is also the worst I've experienced and I have experienced quite a few over the years lol
High mileage? 50k for a 3 year old car is right when I got it. It's a diesel, it's driven for a purpose properly so shouldn't have any issues. Also... So you saying that if I bought a higher spec trim car I wouldn't have a problem? Yet I had the top spec 190hp SD4 engine offered in the Evoque for the model year.....
I’ve had EXACTLY the same issue. (See 2:52 for what it is) Mine was worse in the summer. No fault codes! Was no power for 3 or 4 seconds when changing from 3rd to 1st or 2nd to 2st or 2nd to 3rd. Especially when pulling away from junctions at between 1,500 to 1,900 rpm (bloody scary pressing the accelerator and nothing happens!!) Finally I changed the EGR valve and did an Air Path update about 4 months ago and it’s 99% better. It still wants to hesitate occasionally but doesn’t. But I’ve read on Forums the loss of power issue returns after a while. Land Rover know all about this. They are out right LYING. Has nothing to do with DPF!! It’s more of a software problem in my view.
I had the air flow path set up re calibrated about 4 times. It worked absolutely fine for about 2 weeks and the issue came back. I had very similar symptoms on our 2017 320d at 20k miles. Hesitation when pulling away. EGR valve was diagnosed and changed without any issue or excuses.
DownShift Throttle That’s what done it for me in the end. Changed EGR Valve and it’s been ok so far. But others on Forums say the same problem returns after a few months!! One can only hope for the best! (Until I sell it on!) Mine is a 2014 Dynamic.
I'm getting exact same problem, may not happen for a few days.. Very intermittent problem, no power for 3-4 seconds usually when pulling away. Mines auto dynamic 2014 2.2 sd4. There is a code 'dpf regeneration incomplete' tried all the advice for active/passive regen however problem still occurring randomly. Thinking about deleting dpf and remap. Cleaning option I feel will be temp fix. What actually is this airpath update and how much did it cost? Called land rover didn't know what I was on about. Thanks In Advance
@@luker8648 air path set up is just reconfiguring the sensors.....the issue is definitely with the EGR valve and or the EGR cooler. LR service is pretty rubbish they wont care. It feels like a blockage of air when it happens right? Just change the EGR valve and see how you get on with it. Might cost you like £250 or so but most likely that will he the issue as I've had a similar issue with my 2017 BMW 320d. Changed under warranty no quibbles and no issues since!
@@DownShiftThrottle I suppose it could be described as that. I can try floor it but nothing for like 3 seconds, similar to you it has got me in a few sticky situations at T junction and roundabouts, untill power decides to come back on its own. EGR valve a new potential issue then.. I have had an hour hydrogen cleaning cycle through the engine which I belive should have cleared EGR valve (I am no mechanic) My car actually has a fault code P24A2 dpf regen incomplete, so I've not yet been able to rule this out. Car has done 69k lot of motorway driving so baffled how dpf could be blocked. I'm wondering if the dpf delete and remap would also reconfigure the airpath systems then? Have you/did you ever manage to get your issue resolved on the range rover? Apologies about the questions it's just nice to know someone that has the same problem as I've been getting no where.
I also have an evoque and it’s the turbo that these cars come with. It’s about a 3 second lag then it kicks in. It’s worse for you cause you have a Manuel Evoque but trust me that 3 second lag is the turbo. Just the way the engines were made, I hate it
Hiya we were actually going to collect our 2.2 diesel evoque this week...we loved the looks of the car...but we read a lot of reviews and problems with a lot of things and changed our minds ..did you ever sort your car out please...
There I'd no doubt that the Evoque is a great looking car.....I still look at them twice. However it becomes a love hate relationship with the car as soon as things go wrong. It really isn't worth it.
Trust me...always follow your gut instinct....I knew all about how unreliable JLR cars were yet I still went ahead with it thinking it will be ok. The dealership experience is like salt on fresh wounds!
All land rover and range rover vehicles are absolute garbage and riddled with faults. How many times over the years have we heard how bad this vehicle brand is Class action against the maker for making such an unreliable brand
Have a brand new 2018 evoque and having the same problem. Has 8 thousand miles and check engine light came on and when you floor it, it just doesn't go fast. When I take it for service I'm going to try to make them take the car back. This is bullshit
Well you could reject the car under the consumer goods act (if you have one in the US) providing you have given the dealership a few attempts to fix the car with no avail. You might also need to get the financial ombudsman involved - again if you have something like this in the US. I doubt you'll be able to recover $40 by selling it on....
Ive got a problem with mine at the moment. Restricted Power message and it wont go over 2.5k The garage says that it has an issue with the Turbo Actuator... Thats the error code that keeps flashing up
+Delta BoXeR well it's a good thing they've managed to locate your problem. See with mine they said there was nothing coming up but when they drove it they could tell there was an issue with it somewhere..... I rejected the car after 9 months of ownership.
+Kam Patel mate I'm gutted to be honest. The car has so much going for it.... If it gets going that is! Such a shame! The shortest period car I've ever had..... 10 months and each month it spent a few days at the dealership!
i suppose your lucky in one way that you didn't have the gearbox issues. you may consider it may be a sensors issue ie maf sensor or egr valve sticking
+Kam Patel well you see.... My car was at the dealership each month during ownership and if it was a simple issue like a sensor then I'm surprised that they didn't pick it up. It could be that they only just washed the cars and handed them back out to customers. However when it did work (on the odd occasion) it was awesome..... You can check out my initial review of the car too....
I had the exact symptoms on my 320d recently. They changed the EGR valve no quibble because they diagnosed it properly and never had the problem again.
@@DownShiftThrottle No lemon law in the UK? My bad, man. You don't have to be a dick about it. Doing some legwork before buying is sparing the aggravation that you went through. Maybe, you should have done the same.
If they told me that I had to do a 60 mile trip daily to make the car work I wouldn't have bought it. Watch the video to understand the issue before commenting.
I have had to replace the engine on my brand new Range Rover Evoque twice since buying it in 2016! Same problem each time - crack in one of the cylinders. Fortunately each time it was still within warranty. The second replacement has just been diagnosed with the same problem and I have been asked to pay the equivalent of $5000 (50% goodwill discount) to replace it because the last replacement is out of warranty. This will be the fourth engine in as many years. I am furious! RR has refused to acknowledge there is a fundamental problem with the car.
@@abqsky5338 Just had the turbo go on mine and parts of it have gone into the engine. It's a 2016 with 61k on the clock and Land Rover aren't that bothered about helping. Got finance on the car so it's sat there and I can't use it. Spoke to a few Land Rover specialists and they seem to think about £15k for a new engine and there's a 12 month waiting list due to high demand. Did you make any progress with your problem?
So here's my story, the problems aren't "as bad" or catastrophic as some... But troubling none the less. I bought a 2019 RR evoque hse dynamic (yes in Canada here, so it's not the new facelift one) anyhow... On day of pick up, I had missing interior (yes you read that correctly) and a cracked screen on the infotainment system. They got the missing interior resolved on the spot, had to come back when new screen arrived. Go back to get screen replaced, the service team dinged up the entire interior of the vehicle and left broken glass from from screen being replaced in the vehicle. Had to again turn around take it back and say wtf is this. Had to order new interior come back and get it replaced. So within a weeks time of owning the vehicle it was in the service dept 3 times!!!!! Anyhow... Since than everything seemed to be fine... Untill a few weeks back one morning turned on the vehicle to have a check engine light and back up camera not working (simultaneously) couple days later on start up CEL was off and camera worked... Fast forward a few weeks after that... One morning same deal, turn it on check engine light on and back up camera not working! Going to take the car in Monday (in which I'm dreading this morons doing work on the car that dinged it up last time) now funny part is after calling my service guy (nice guy) he assured me the CEL and reverse camera do not coincide, and yes that would be strange I thought the first time it happened that a reverse camera would set off the CEL.. But after the 2nd time and both happening at the exact same time... Highly doubt that strange occurance is a coincidence. Anyhow, although not as horrible as some stories Ive heard. After this scheduled Appt and possible fix of back up camera, which by the way as I informed the service guy, what's the point of having it replaced as I told him from what I've been reading this has been a problem for years... ultimately replacing a defective camera.... With the exact same defective damn camera. But as I said after this service Appt. Any other issue to follow I will already of had enough and be returning the vehicle and moving on... Nice cars but a real shame on this type of nonsense of reliability. And where are all the damn recalls? How can a company like this have the same issues especially on something like a camera for so many years. Anywaus thought I'd share my lovely experience.
Now here's the complete opposite from how BMW have dealt with an issue on my 320d. I noticed it was hesitating under acceleration and loosing power. I call out the BMW assist and they diagnosed the issue and replaced the EGR valve on my drive! The underlying issue I had with the Evoque now seems exactly the same as what I've experienced in the Evoque yet Land Rover couldn't or would not diagnose it. It cost Land Rover more in costs as I rejected the car back to the and all the warranty claims for diagnosis. No wonder JLR have reported Q3 2018 losses of £3bn!
@@DownShiftThrottle Yup. For me it's really disappointing. I had a G35 6 speed manual for 11 yrs! The car was extremely good to me and still today looked great! I sold it as with a family now I needed something that wasn't a sports car. I got all the bells and whistles on my evoque, HSE dynamic, black roof on white with black pack... you know to make it look nice and sporty but yea family-ish. I completely regret it. After having a car for 11 yrs buying a new car should be exciting and it was... But the feeling of enjoyment should last... Mine lasted 5 min... Than I figured ok its a fluke they resolved my initial problem. But in 11 yrs I never had to bring my G35 in for anything other than routing maintenance like oil changes brakes ect.... I've now had this in for what will be the 4th time tomorrow in 4 months! At this rate the car will end up being in 12 teams in a year. That's why after this service if anything goes wrong I'm done and will be trading it back in. Problem here is Canada doesn't have a lemon law. So I'm going to take a small hit trading it back in but its worth not having the headaches. And get to have an enjoyable new car experience with something else
I feel for you buddy and more so I know exactly how you feel. I've never had any car issues for the past 15 years of various car ownerships other than regular services and UK MOTs (annual legislative car check). If felt like with the Evoque I had all car troubles hit me at once. What took the absolute piss was that LR UK and the dealership from where I bought the car from..... Couldn't care less. They actually blamed the fault to the car being driven by 2 drivers - the wife and me. I mean seriously? I just threw the keys at the robbing b****ds
I have the same DPF problem On my 66 plate evoque and William main dealer by Trafford centre in Manchester fitted a mew DPF filter cost £1570 and I drove the car 200 miles then the DPF sign appeared again so I went I said I was told it comes with 2 years warranty they said sorry no problems were found it’s lack of driving I never recommend land rovers not even to my enemy Shit cars Only the look is ok but drive and reliability f....ing nonsense shit shit shit
I am having the same issue with my 2020 Jaguar E-Pace. Its been back to the Dealer several times. They keep doing computer updates and telling me that if the problem doesn't happen to them when they test drive that they cannot come up with a plan to fix it. Its a very dangerous thing to have rpms drop on the highway doing over 70 mph.
haha you need to take your car every day for 20 min on a motorway to take a walk, as if it's a dog. The car should serve you, not the other way around. And, it's not a pet.
I agree that these cars have been unreliable in the past however one would have thought that by now in the 21st century LR and their incompetent dealerships would have ironed out their issues.....clearly not. It's a clear case of lamb dressed in a pig suit with all JLR cars and their dealership network. Been there, experienced it and never again.
Had the exact same problem. Eventually the engine seized on me last month in my 17 Evoque. It was in the dealer for 6 weeks and Land Rover was initially fighting me saying it was something I did to cause it, like not maintaining it. Which is completely not true. Had to get a lawyer. The car was under full warranty still. They wound up replacing the entire engine. It cost Land Rover corporate $15k in repairs, as that’s what the dealer was reimbursed by them.
Shocking.... Only Could happen to LR. No car I've ever owned, regardless of mileage and engine size and fuel type has never been back to the dealership as many times as the LR I owned. I don't mind it going back to get fixed but they just seemed to pin the blame on me too.... One excuse I just had to laugh at was.... 'sir dies your wife drive the car too.... Because it can be the car electronics can get confused to different driving styles' What a joke!
My 2015 Honda hrv 1.6 diesel did 175,000 miles in 4 years without a single breakdown or issue, in under 18 months my Evoque 2.0 diesel is back with The dealer for the 5th time and has only done 62,000 miles, the brand new Courtesy Evoque I got 1 week ago now won’t start and has under 1000 miles on it, I wish you could buy the Evoque with a Honda smaller diesel Engine with less power
Well Honda hrv did need a new clutch 115,000 miles and a new battery, I reckon if I’d kept the Honda i would have saved a lot of stress, Electric car next vw ID4 or tesla model 3 I drive too many miles, never buying Land Rover again
@@DownShiftThrottle going too. But first I got to fix a fuel leak it has. Had West palm beach land rover look at it here in Florida. They want to charge me $2600 to fix. They increase their shop rate to $250 an hour. What a rip. I hate this car.
That is hilarious, what the dealer told you about having to drive it at x mph for x number of miles everyday! But... it really doesn't surprise me. You should hear some of the stuff people have been told by the dealers over here. I actually feel sorry for the employees, there's clearly nothing left they can do. The only real solution is to re-engineer the car, which they obviously can't do, so all they have left is to come up with lame excuses for all the problems that plague Land Rovers of every model and vintage. The best way I've heard a Land Rover described is: They're like strippers... great to look at, but wouldn't want to take one home with me.
There is no reason to buy latest diesels for city driving. Honestly, the dealers do not inform the customers about this. Does not matter, which brand it is, all the latest diesels with DPF, SCR and high and low pressure EGR´s are same with same trouble. The only solution for city driving is petrol hybrid.
Here’s my story on the 2020 disco sport P200. This is recent, brand new disco sport came out from the factory on 17th Aug, deliver and collected my new car on 20th Aug. 1hr after collection, the car broken down with a red warning light about my battery. Call Land Rover assist and they couldn’t fix it and because the car is too new, they transport it back to the dealer straight away. 3 days later I got a call saying the car had been fixed and they have to replace the battery modular on the brand the car. I’ve pick it up and drove home. Next day I try to drive the car and the car jerks heavily when putting gas to the engine. Cal Land Rover assist again. They came next day and the fault was when they repair the first issue, they took the air intake out and didn’t connect it back to the engine. They just left it hanging under the bonnet. For some how i got home safe on that day. They also scuff my front grill as well. I’ve rejected the car and they will replace a brand new one for me. If the replacement car got problem, I have enough evidence to bring The Motor Ombudsman in to deal with this.
@@DownShiftThrottleDid you do the rejection though finance if you don't mind me asking and how long was the process.. As I got a car sitting on my drive with faults that I bought three weeks and dealerships not playing ball... Aftercare just so damn bad. ....Any advise!
always wanted a rangerover sport 4.2 or diesel and too be honest i watched so many videos and got scared off,notoriously poor engines in the early vehicles. the latest vehicles look lovely but the build quality is tbh absoloute crap. unless its a company vehicle then never ever buy a landrover, they are renown for awful aftersales and you will get no help.
i have had dpf and ad blue issues with mine its been returned 9 times and im currently going through the rejection process is it my legal right to reject?
@@DownShiftThrottle thank you mate they have just told me to contact Land rover finances as the only thing they have offered is an extended 12 month warranty the car is only 2 years old and has covered less than 25k it's outrageous
DPF and DEF system often fail due too short drive distances or from not reaching operational temperatures. DPF still needs research and development as well as DEF.
I get that if the car is doing short journeys etc but ours was running daily doing some serious miles. I've had diesels before and currently all Euro 5 and 6 emissions compliant and never had any dpf/def issues.....
DownShift Throttle This is not a consultation, I am finding the petrol version of the Land Rover Evoque is rife with gremlins here in the US. I have to admit that it was disappointing to me as I really was excited with the idea of buying an Evoque. Thank you for taking the time to respond, the gesture is appreciated.
Quite sad to hear you're having a problem with your Evoque too and it being a petrol. However JLR cars are plaqued with issues. I've not come across a JLR that has been hassle free....
Mate.....I've had diesels before and after this. Trust me I'm not mistaken....I was just putting out what the technician told me which I think was a load of crap considering all their other excuses they were pulling.
I've had diesels older and newer than this range rover all fitted with dpf and egr valves not one went wrong. VW are notoriously having issues with dpf. However this range rovers underlying problem was not the dpf nor egr but something that the dealership and LR UK failed to fix and putting my family life at risk. If this was a dpf issue then why would I be successful in rejecting the car back?
No LR couldn't fix the problem so under sales of goods act and financial ombudsman rules in the UK I rejected the damn car back to LR. They assured me that they would look to sort the problem out on that car but they just sold it on to someone else. Jaguar Land Rover is a shocking company. Will not buy again!
I Myself bought a 2nd hand Evoque (2012) around a year and a half ago (55KM) , Had my Engine dead at 60KM , had to fight with the dealership as it was out of warranty , but after reading similar posts ive came to an understanding the reliability of the SI4 is bad , real bad . It's fun to Drive and all , but...meh. so - After Engine Replacement on 60k , Im now at 70k and the Turbo has died , Thanks god to replacement parts on the Internet - found it for around 600 euro and now in process of ordering it online and replacing...
I bought myself second hand RR Évoque 2014 automatic back in May this year but picked it up in June because I had to travel for my father’s funeral. Few weeks after picking it u, I noticed some strange things such as : When I stop at a junction or traffic light, the steering wheel makes a funny noise The tailgate makes a noise when opening or closing Five weeks later, I got the adaptive dynamic fault appearing on my dashboard. I called the dealer, explained to them and they find a RR specialist near me as they’re far in Winchester and I live in Manchester. Took the car for diagnostic and was told that that the problem is the Shock absorber which is causing the car the feel different. Now the dealer doesn’t want to pay for the labour but offered to pay for the diagnostic and the parts out of goodwill and telling me that I didn’t take the extended warranty which cost around £500 and that this problem isn’t covered under the 12 months warranty they’re gave me when I picked the car. I don’t know what to do as I just bought the car. Please I need some advice. Thanks for the video.
