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Re: Whirlpool AKZM 756 oven exit demo mode? we just moved 

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JustAnswer Customer: Re: Whirlpool AKZM 756 oven exit demo mode?
JustAnswer Customer: Hi, we just moved into a house with the above Oven installed.
JustAnswer Customer: It is stuck on Demo mode and I can't work out how to get it operating normally / out of Demo-mode.
JustAnswer Customer: The manual available online doesn't mention Demo mode [http:/www.manualslib.com/manual/421195/Whirlpool-Akzm-756-Ix.html] Web search doesn't produce anything that works.
JustAnswer Customer: Help please?
JustAnswer Customer: Michael
Appliance Guru: Owner and Technician: Can you get me the complete model number off the tag I need the complete one.
JustAnswer Customer: All the info on the tag is as follows: Whirlpool Type: FXQM6 230V-240V ~50Hz Made in Italy SGS2006Mod: AKZM756/IX 2.7KW N387(Serial Number?) 00/09 852575653000 141030013928
JustAnswer Customer: I can send you a photo of the tag
Appliance Guru: Owner and Technician: Are you in Italy?
JustAnswer Customer: No, I'm in Australia - Darwin, Northern Territory
Appliance Guru: Owner and Technician: Do you have a Home Screen and Setting options to pick from?
JustAnswer Customer: There is a screen, but I'm afraid I'm not in front of the oven at the moment.
JustAnswer Customer: I'm at work.
JustAnswer Customer: Internet at home is very slow.
JustAnswer Customer: I will be there tomorrow.
JustAnswer Customer: I was seeking a procedure to turn DEMO mode on-off?
JustAnswer Customer: The screen is described in the manual on page 10, at: http:/www.manualslib.com/manual/421195/Whirlpool-Akzm-756-Ix.html
JustAnswer Customer: page 12 of the manual mentions a 'Settings' screen
Appliance Guru: Owner and Technician: Yes you need to find the special settings or Options menu and cycle through them you will see DEMO in one and then select it to turn it off.
Appliance Guru: Owner and Technician: If you are not happy with the service please let me know before leaving a negative rating.
Appliance Guru: Owner and Technician: This is the only way I am paid or credited through the site for my time.
Appliance Guru: Owner and Technician: This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated!
Appliance Guru: Owner and Technician: Thanks
JustAnswer Customer: Ok, that makes sense, and hopefully will work.
JustAnswer Customer: It seems the manual skipped that level of detail to its menus.
JustAnswer Customer: Thanks for bending your mind to this one.
JustAnswer Customer: I'll let you know how it goes tomorrow evening.
JustAnswer Customer: Are you in the US?
JustAnswer Customer: Thanks again, Michael
Appliance Guru: Owner and Technician: Yes I am in the US but these are the same as the US models and the Demo mode is in the settings or sepcial functions it is listed there.very easy to turn off.
JustAnswer Customer: That sounds hopeful.
JustAnswer Customer: Of course it should be easy easy to turn off.
JustAnswer Customer: It would be an improvement if Whirlpool considered this aspect in their standard manual.
JustAnswer Customer: Thanks again, Bye
Appliance Guru: Owner and Technician: Yes it is not bad to do for sure.
JustAnswer Customer: Hi again, I had a go at your suggested solution on the oven, trying to access Demo mode through the 'settings' mode.
JustAnswer Customer: Unfortunately I couldn't choose any mode.
JustAnswer Customer: The Demo setting (or a malfunction) prevents any selection of modes.
JustAnswer Customer: The left hand 'Function' button has no effect at all, whereas it should scroll me through the modes.
JustAnswer Customer: I can't actually get any response from any button, except the powerpoint on-off switch to kill the power.
JustAnswer Customer: When the oven is turned on at the powerpoint it goes straight into Demo mode - and does a simulated 10min bake.
JustAnswer Customer: Is the unit faulty, or is this an oven setting that can be exited through pushing the right sequence of buttons?
JustAnswer Customer: Thanks, Michael
Appliance Guru: Owner and Technician: The unit is faulty
JustAnswer Customer: Is it possible for you to identify which part is faulty?
JustAnswer Customer: Do you have access to a service manual for this model?
JustAnswer Customer: I took the instrument panel fascia off and saw that the function knob is wired to a circuitry at the back of the display panel, which is then wired to a larger circuit-board deeper inside the oven.
JustAnswer Customer: I cannot determine whether the problem would lie with the function selector knob, or either of the circuit boards.
JustAnswer Customer: So I don't know which part might need replacing?
JustAnswer Customer: Any thoughts?
Appliance Guru: Owner and Technician: IS the unit brand new can you get it covered under warranty?
JustAnswer Customer: Hi, No it doesn't look at all new, I would guess it is 10+ years old.
JustAnswer Customer: good thought though.

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28 июл 2024

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