I bought my "super heavy duty" 12v/24v jumper pack just a couple years ago for almost $600 - and it failed!!! I thought it was dead batteries - NOPE. It was a de-laminated powerboard. I called Schumacher Electric and they unapologetically told me it was obsolete and that no parts are available and there never would be. After exploring every angle to get this repaired or replaced, they rushed me off the phone and said "im sorry sir, there is nothing we can do." I called their technical support manager and left him a long message - NO RETURN CALL. So, I found a great company in Canada called ACRC Tools - they had the parts I need in stock. Join me on this video as I repair this expensive, "obsolete" jumper pack.
If Schumacher wants to contact me and do the right thing for a longtime customer, I will gladly update my review to reflect the service I receive!
16 май 2019