Response Relevance 

It turns out Olaf from Frozen is a conversation analyst.
Frozen material obviously © Disney and its complement of writers, animators, technicians, etc.
Links:
Rugnetta M. Why are you ignoring my iMessages? • Why Are You Ignoring M...
Prof. Liz Stokoe's TED talk The science of analyzing conversations, second by second. ideas.ted.com/w...
• The science of analyzi...
Papers:
Sacks H, Schegloff EA, Jefferson G (1974) A simplest systematics for the organization of turn-taking for conversation. 50(4): 696-735. DOI:10.2307/412243
(www.cs.columbia...)
Kendrick KH, Torreira F (2015) The timing and construction of preference: A quantitative study. Discourse Processes 52(4): 255-289. DOI: 10.1080/0163853X.2014.955997
(pubman.mpdl.mpg...)
Another one since making the video! - Bögels S, Kendrick KH, Levinson SC (2015). Never say no...How the brain interprets the pregnant pause in conversation. DOI: 10.1371/journal.pone.0145474 (journals.plos.o...)
Music:
Italian Afternoon by Twin Musicom is licensed under a Creative Commons Attribution license (creativecommon...)
Artist: www.twinmusicom...