Wouldn’t recommend this product. Customer service is the worst. I have two of these and one stopped working. After countless hours of trying to reset it, to no avail. Called customer service, emailed them and one is just as useless as the next. Literally 7 hours dealing with them and they will not replace the lock. I have only owned it for 2 months.
It’s a standard deadbolt. If you put a deadbolt on your home, it can be picked. This is no worse than any other deadbolt but at least you KNOW when it was unlocked and can do something. So still safer than most locks
@@flipsolo Not true. Not at all. It has an ANSI Grade 1 rating. ANSI Grade 1 is the spec for the strongest, most secure deadbolt lock. You just want something other than a deadbolt if you want something that is harder to bypass.
@@flipsolo I do not concur. That's how deadbolts are. Basically all deadbolts. But you have extra security, peace of mind, and easy of entry. I'm very happy with this on my door.
Can be easily bumped. For so much money, you'd think they would atleast have modern industry standard for protection against bump keys Sing about the durability of the lock all you want, but when the actual 300$ lock it self can be easily picked with hairpins and bump keyed, its useless as a lock. And level should probably consult actual security experts before making another lock instead of just using data without context to back up claims.
I guess you'd just be paying for convivence. I would've never considered buying this, but my door knob is completely gone and I'm tired of worrying about losing my keys.
Well, for the third time in two days, I’m sitting in my living room watching TV and my Level Lock Touch on my front door just decides on its own to unlock! I feel really secure now.
It's possible someone is picking it. LockPickingLawyer demonstrated how the deadbolt can be picked by people who have no real picking skills. Not only that, but the locksmith McNallyOfficial demonstrated that it is significantly less secure than even the cheapest deadbolts at Home Depot.
I have 3 Level smart locks and they’re all within 6 feet from a Homepod Mimi. They do NOT support Thread…bluetooth is very SLOW to respond. Level really need to get off of their butt and make their locks to support Thread.
Most people here don't seem to care. They only want a gee-whiz-bang high-tech gadget that they can use their phone with. That the physical security of the lock is very poor is not really important, based on the comments I've read.
This is just ridiculous, highly don't recommend this on ur house a bump key can actually unlock this easily and effortlessly. U know what now that i think about it yeah! It is very beneficial you'll have it on ur door. Highly recommend it!💯👍
Do not get this lock, it's a disaster. 1. Auto-unlock will unlock randomly when you are home. Happened a few times while sleeping! Unacceptable, feature is permanently turned off. Really hard to trust a "lock" after that... 2. Battery life is decent, but the software that buries the battery % level 4 menus deep and has no notifications when you are going low, it just down right stupid. 3. Touch to unlock works maybe 20% of the time. 4. Physical key cards randomly stop working after a few months and then you have to re-pair them. So giving them to guests/family members is useless... 5. Homekit integration does work about 70-80% of the time, but still has a ton of quirks where it will just randomly stop working at all, you need to then take out the battery and put it back to "reset" the lock Bottom line, this lock is gorgeous, clean, and simple, but the execution especially on the software side is a straight up FAILURE. Save yourself the headache and look elsewhere.
3:26 Regular door lock deadbolts are hollow too. Videos on RU-vid have ppl cutting them and apparently they’re also hollow. Something I didn’t know and most ppl don’t know, we just assume deadbolts are solid.
Maybe some cheap ones but the only other time that they wouldn't be completely solid is for there to be room to fit a hardened steel rod for cutting protection
I have enough trouble with my hue lights turning on (or not) for no explicable reason, can imagine coming home and finding my house empty and unlocked and no idea why 😂 thanks technology
I have it. After one year, I'm throwing it away. Going back to key locks. These are the worst, pain in the ass locks that I ever had. Absolute garbage.
No it isn't, can be unlocked easily by a lockpick because it doesn't has any pins, for comparison a 10$ lock which has 3 pins is much harder to lockpick than this
Hey Mike, I address this directly in the video. This is not true and there is no "week spot." In fact, this has been independently tested and received the highest security, strength, and durability rating for a residential door lock. This test includes the door being attacked with a sledgehammer. It is more likely the door or doorframe is going to give in before this lock.
Is it possible to set the HomeKey as the default card to come up when accessing Wallet? Seems cumbersome to have to switch from your default credit card to HomeKey when wanting to unlock your door, compared to other biometric locks that use fingerprint authentication.
I do not have the Level Lock, but have two Schlage Encode Plus. All I have to do is hold my watch or phone near the lock and it unlocks the door. Home Key is great.
Depends on what your existing locks are, but Level's lock cylinders are standard core sizes and are replaceable. You (or a locksmith) can re-core them to match most locks.
@@chaskinsnc No, not all deadbolts can be picked this quickly. There are plenty of quality ones that takes time and expertise to pick, and its definitely less than $329.
Is there a smart lock for sliding glass doors? All the doors in my house are sliding glass doors and so far I have not been able to find a smart lock that is compatible with them
Can you explain how you get home key on other family member phones? Instructions are poor on how to do this. I got home key installed on my iphone and watch; but don't know how to get home key on my wife's phone? We are both on iOS 16.1. Do we both have to be using the same apple ID or can she and I have different apple IDs?
Interesting timing that this release comes just as I was looking at the Touch model. Pity that the + model only comes in gray and black. I need the brass finish to keep my HOA off my back.
A friend of mine bought this lock and I tried raking it open with a strip I cut out from a coke can. Opened five times effortlessly, the advertising said it was supposed to notify if it was opened improperly but my friend's phone was silent. It's now in a return package and the boring old lock that at least needed to be picked is back on his door. With such a glowing review, I know I can't take anything else out of this channel seriously
Please Stop Recommending The Products Like Level Lock Purchased the Level Lock Using your Video and Absolutely Trash Customer Service. These locks not working and when i ask to fix they keep on saying weird things. Probably the Worst Company i have to deal with.
350.00 bucks for something someone skilled with a lockpick can open in 30 seconds? Money better spent on anything of quality and a ring doorbell...pity that people still buy into this company,
Pick it in about 5 seconds, who needs home key if it’s that easy? The fact is they really didn’t make the cylinder very secure, do your research, you can actually have a locksmith upgrade it to make it more secure, but I don’t think I should have to after paying $300 plus for a lock!
Anything Apple is outrageous prices. Yeah, I have an iPhone but all the goody products are bookoo $ because they can which really holds back more market share
Almost everything here seems great. But the fact that it doesn't seem to work with Thread is ridiculous. Everyone knows that Bluetooth is bad when it comes to smart home. You'll have to be in close range, and it's really slow. The good thing is that (as far as i know) you don't rely on Bluetooth when using Apple Home Keys, but still, if you're using the app to make sure you locked your door, I assume either your phone or some other smart home thing like your HomePod does have to connect to it via Bluetooth. And on top of this, the price is really stiff..
Curious to see if Thread and Matter come as updates to these locks. I really want one but thread would make it even better (and need a gold one to match the ugly locks and handles of our doors). Curious too how hard it is to get these keyed to match other doors on the house
I want a smartlock. Oh they can ALL be hacked because they have Backup physical keys. Basically smart locks with backup physical keys in them become pointless from a security point of view because they can ALL BE PICKED in seconds.
Not all locks are created equal. This lock is quite poor because it doesn't incorporate some incredibly basic attack-prevention techniques. Many deadbolts have more in them like security pins, etc. that this lock lacks. THIS lock can be picked in seconds. Others can withstand and repel basic attacks like bumping and raking, which this lock cannot.
Yes! In the level app and Home app. You also get an alert that the battery is low. It also doesn’t hurt to keep a spare key in your car just in case - same with any other lock!
@@robertmiller7849 build is taking preorders with a ship date months away that seemed more of a guess. Lowe’s has been out of stock for months (I check regularly and am subscribed to be notified if they’re ever available)
@@Travisrogers87 Those other ones pop up too, but you gotta be fast and check mutiple times per day. BTW: the notications for both lowes and home depot don't work. I've signed up and never got a notfication, although I've seen in all of them online and in-store in the last two weeks.
You say this lock is "invisible" when it's not. The original level lock was but this one can't be used with existing door hardware like the previous generation can which is unfortunate.
Ever since I installed it I been having issue like it kept on unlocking after my kids had just locked the door using the level app. Please help if you know what to do. To resolve the issue also how can I share the home key and add it to the Apple wallet. Thanks!
@@Sparky_oto I decided the August Wi-Fi Smart Lock is better and I’ve been happy with it. It’s been very reliable and the build quality is solid. The only issue is the batteries run out pretty quickly with the WiFi turned on. To resolve this, you can turn off the Wi-Fi and control it remotely through HomeKit.
Does this work without the Level Keyhole and stuff, if you just install the deadbolt itself and keep your other existing (non Level) hardware on the door?
Wondering this too, I live in an apartment and my landlord would need a copy of this new key. It’d be nice if it has these updated features without using the included new deadbolt.
2:46 How strong is that magnet? I like that the screws are hidden, compared to a typical deadbolt where the knob is held to the plate with a C clip of sorts and the screws have to be somewhat visible. But, is there anything else holding it on, like a hidden C clip inside the knob and a notch on the shaft that it can clip into? Because in the video clip just prior, it looks like the knob slides off almost too easily.
Our contractor threw away the box and all of the codes. I tried the code on the body of the lock and it still opens using bluetooth. It would be much better if you could unlock using wifi from any location. Not impressed with the Level lock until they allow remote locking/unlocking
It looks like no Level account is actually required for this? If creating an account with Level is required in order for the lock to work, that's a deal killer for me.
I think this smart lock is way overpriced at $330 compared to the competition on Amazon for $130. You did a great job on stating all its features that aren't obvious from looking at it.
This smart lock is a joke. Two locksmiths under the handle of LockPickingLawyer and McNallyOfficial demonstrated that this lock is less secure than even the $10 locks one would find as the cheapest locks at Home Depot. One can pick this lock without any skills at all.
