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ROG Ally's SD Card Issue - HUGE update from Asus! 

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#asusrogally #asus #sdcard
In this video, we unpack the 7 key elements from the new statement from Asus regarding the SD card issue with the ROG Ally…
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🔗 Links:
Asus’ Statement:
www.asus.com/us/news/vull3pdejnsv6r2e/
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⏱️⏱️ VIDEO CHAPTERS ⏱️⏱️
0:00 - Intro
0:16 - 1. A "small" number?!
1:17 - 2. An extra 12...
1:48 - 3. Damaged SD cards with receipt
2:03 - 4. Damaged SD cards without receipt
2:17 - 5. Previous RMA's...
2:35 - 6. 90 days...
2:45 - 7. Outside US?
3:19 - Why now?!
5:39 - Bonus treat

Игры

Опубликовано:

 

19 апр 2024

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Комментарии : 72   
@PeteTalksTech
@PeteTalksTech 2 месяца назад
What are YOUR thoughts on this new SD card statement from Asus? Are YOU going to be claiming for fried SD cards? 👇
@Neonblakc
@Neonblakc 2 месяца назад
I’m too paranoid to ship that thing to them and risk loosing my life along the way lol I use the Ally for more than gaming I dock it and use it as a desktop pc also
@ThroneRoomGaming
@ThroneRoomGaming 2 месяца назад
I have had no issues. I only added a 2 TB SSD in the past 3 months and haven't used the SD for anything other than media storage since. Prior to that, however, I did use it for game installation and had no issues. I bought my Ally at release.
@fullmetal172
@fullmetal172 2 месяца назад
Same here, same experience, no issues till date
@dannyvandenberg3077
@dannyvandenberg3077 2 месяца назад
Which sd did you buy?
@ThroneRoomGaming
@ThroneRoomGaming 2 месяца назад
@@dannyvandenberg3077 Samsung - EVO Plus 512GB microSDXC UHS-I for my micro SD and the SSD hard drive was Add link S91 2TB 2230 NVMe.
@Monchistep
@Monchistep 2 месяца назад
0 issues, got mine since launch use it daily I just avoid 30W at all cost and play a custom 21w with custom fan curves and stay below 75c
@conchobar
@conchobar 2 месяца назад
Bought my Ally on launch day. Never used the SD card, as I started hearing of issues pretty early on. Once the 2280 drives became compatible, it didn't even make sense to use an SD card given they are slower and more expensive than 2280 SSDs of the same capacity.
@ryanze26
@ryanze26 2 месяца назад
yes! my warranty extended for 1 more year in myAsus app.. sd card keep failing (maybe the reader is burned) so i decided to purchase separate 170MBps sd card reader to load my game from sd card instead using internal sd card reader. i'll try to contact asus service center to ask it can repair my sd card reader
@Ecodonn2
@Ecodonn2 2 месяца назад
My sd card reader worked out of the box granted I got my unit about a month ago so I got one of the updated ones
@jonathanmora8208
@jonathanmora8208 2 месяца назад
Same I got the Z1 and I have it for 2 months without any problem I use a sandisk sd 250gb for movies comics and emulators .
@Striker-os5ls
@Striker-os5ls 2 месяца назад
I have mine for 3 weeks without issues but I keep my temperature below 70 degrees
@TylerAvakian
@TylerAvakian 2 месяца назад
I've had 0 issues but I just added a 2 TB 2230 so I wouldnt have to worry about it
@eddybudiman7816
@eddybudiman7816 2 месяца назад
I have one burned SD card by Ally, now I leave the SD card slot always blank
@starkshiva
@starkshiva 2 месяца назад
same here
@damiandudycz
@damiandudycz 2 месяца назад
Mine SDCard reader also died recently, on R9 Ally, after month of usage. Not extensive, usually 1-2 hours a day, at 15W.
@Neeraj_san
@Neeraj_san 2 месяца назад
Hi all, what is everyone's experience when proceeding with the repair service for the Ally when purchased through curry's either from curry's or asus in the UK? I have heard experiences from the US with devices being returned with extra issues, I have a hardware issue with my left speaker which occasionally cuts out in gaming sessions throughout the day but I am unsure whether to proceed with the repair/RMA service due to the negative feedback. Any comments would be very much appreciated
@ianloveland2726
@ianloveland2726 2 месяца назад
M8 get refund pc world were a nightmare. Mine had same issues. Demand refund.Wait for new version
@Neeraj_san
@Neeraj_san 2 месяца назад
Ahh that sucks to hear, ive had mine since July last year, reckon they would still give me a refund? Lol
@ChristiaanSC
@ChristiaanSC Месяц назад
I am in similar situation, unsure if I should send for warranty. My only issue is sdcard reader is busted. Worried what state it will come back in
@jonathanmora8208
@jonathanmora8208 2 месяца назад
I have the z1 and no problems with the sd card
@stardrago7908
@stardrago7908 2 месяца назад
Great news -typed from ally
@loganconroy5211
@loganconroy5211 2 месяца назад
I can’t use sandisk sd cards but I can use other brands. Not sure why, probably just going to update the ssd and run it.
@cacao1312
@cacao1312 2 месяца назад
I got the cheaper ally i typically see my temps go between the 80s and 90s and i run the majority of my games off the sd and no failure yet but i did get the r9 model the latest im aware of
@jonesymeow9487
@jonesymeow9487 Месяц назад
I haven't even used my SD card reader on my Ally. I updated the ssd and called it a day. Asus reimbursing broken SD cards isn't them going above and beyond. They're dodging legal issues over their product breaking components. You're giving too much credit there.
@iii.0pener
@iii.0pener 2 месяца назад
My first ally had a fried reader. Took it back got a brand new one. Second time I used the SD card reader it literally made my whole computer crash. While not reading lol. I just never used the reader again and got an external one.
@damodaking
@damodaking 2 месяца назад
Mine stills working and have had it for like a month wish me luck guys
@javideleon-xr1gf
@javideleon-xr1gf 2 месяца назад
I got the 2 tb so card still work since I got mine in Jan 2023
@MarcusFHurt
@MarcusFHurt Месяц назад
Mine fried after a month and had to RMA to get fixed. That lasted about 3 months and now it's broken again. Looking at the Go now :(
@PeteTalksTech
@PeteTalksTech Месяц назад
😪😪😪
@Droideka666
@Droideka666 2 месяца назад
I have had no problems whatsoever with my sd card reader for the last 6 months! I did have one issue at the start that it stopped working and i didn't use it again but other than that no headaches at all!!!😅
@ChristiaanSC
@ChristiaanSC Месяц назад
Lol, mine worked till the day I used turbo. Since then it breaks any sdcard I insert.
@gato-weon
@gato-weon 2 месяца назад
My ssd just broke 8 moths later but Asus replace the moderboard and refound the broken ssd card so they pay me 150€ that cost the ssd the card sandisk 1Tb ultra the back one, so I’m happy with that 🙌🏼
@PeteTalksTech
@PeteTalksTech 2 месяца назад
Wow, ace Gato! 🙌
@johnbryantolosa
@johnbryantolosa 2 месяца назад
after my updates, my SD card now is not workin!!!!
@eiyuukuroi
@eiyuukuroi 2 месяца назад
anyone got issues using Sandisk Ultra A1 512gb? or any sandisks in particular? I bought mine Brand new(R8) and my sandisk(also brand new) didnt work. Tho, it works on other things(sd card reader, Android phone, dock).
@sterling68
@sterling68 2 месяца назад
I had a Sandisk Extreme card for roughly 8m still sealed as I was too scared to put it in after all the media attention this issue got. I then finally decided to give it a go thinking what's the worst that can happen now after a few bios updates and adjustments to fan Curves perhaps Asus have stopped it happening. This was a huge mistake as within my first night of gaming from the card just running emulation so thermals were low, the card burnt out and stopped reading all together. Luckily Amazon allowed me to send the card back for a refund even though I was well over the return period. I've continued to use my Ally as normal because I honestly can't be bothered with the long process of sending it for RMA in the UK especially if it doesn't fully address the issue. Don't think I'll consider the Ally 2 as much as I love the device.
@PeteTalksTech
@PeteTalksTech 2 месяца назад
Thanks for sharing Sterling, I'm like you in that I haven't sent mine in for RMA due to making content for this channel and also can't be bothered like you say with the potentially long process that may not stop it from happening again in the future...
@sterling68
@sterling68 2 месяца назад
@PeteTalksTech nice to know you're in the same boat. It's very frustrating not having access to SD cards, but in the future, i might just consider changing the internal drive on this over buying a completely new device as its more than powerful enough for the games I play. I was tempted to send for RMA to break again and request a consumer law refund with my retailer though p
@christofelmauri4386
@christofelmauri4386 Месяц назад
Hey guys , just wondering when did you buy your rog ally ? Whats the R version of your ally ? Mine is R8 and i just got it for about a month now . I do have 2TB ssd installed but now its full . So i’m considering using my Micro SD card “Sandisk Gameplay” Your respond will be much appreciated
@bobfish8818
@bobfish8818 2 месяца назад
my sd card reader had issues days after purchase
@AG-bp3ll
@AG-bp3ll 2 месяца назад
My SD card reader is still working fine, but I only use it for emulators so may not be stressing it that hard.
@ianloveland2726
@ianloveland2726 2 месяца назад
Mine went after month eventually left speaker went then a dead pixel on screen which was the final straw refunded.
@pedroconceicao4528
@pedroconceicao4528 2 месяца назад
Didnt use an micro sd card yet
@JuanTorres-nx1cd
@JuanTorres-nx1cd 24 дня назад
I have never had any problems with my SD card reader maby because when i first bought it, i noticed that my sd card was extremely hot, so I adjusted the fan curve so that the left fan runs faster on lower and medium temperatures. Maby thats why its been nearly a year now that mine havent fried.
@PeteTalksTech
@PeteTalksTech 24 дня назад
Very smart move Juan! 🙌
@tiuksferve
@tiuksferve Месяц назад
I had one fried on 10watts just copying files to it. I just do not use it. I have a Sharge Disk unit with 1TB M2 that works amazing... so, I do not use SD cards on it at all.
@snakeyman5560
@snakeyman5560 Месяц назад
What if im from Canada?
@domenicocapasso1835
@domenicocapasso1835 23 дня назад
Sarebbe bello con un supplemento certamente,mandare indietro rog ally per prendere rog ally x.Per il problema SD,di cui anche io ho riscontrato.
@fireballpaul12
@fireballpaul12 2 месяца назад
Had my SD card reader repaired and it's gone again
@PeteTalksTech
@PeteTalksTech 2 месяца назад
Yikes! 😪😪
@Starbreakor
@Starbreakor 2 месяца назад
Mines has issues
@Dev_skoll
@Dev_skoll Месяц назад
Had mine RMA'd then it broke 8 months later again
@rdzreborn2k7kt
@rdzreborn2k7kt 29 дней назад
I just got my rog Ally. I haven't got an SD card port yet
@PeteTalksTech
@PeteTalksTech 28 дней назад
Congrats on your new Ally born! 🎊🎉
@rdzreborn2k7kt
@rdzreborn2k7kt 28 дней назад
@@PeteTalksTech thanks
@crea754
@crea754 2 месяца назад
Asus rog ally 💪💪💪🚀👍
@Neonblakc
@Neonblakc 2 месяца назад
I upgraded my internal memory but after a month or so I tried putting an SD card in and not only did it not work, it made my ally act crazy and lock up
@Digikidthevoiceofreason
@Digikidthevoiceofreason 2 месяца назад
No. You upgraded the internal STORAGE. Not memory.
@Neonblakc
@Neonblakc 2 месяца назад
@@Digikidthevoiceofreason that lol
@cybershellrev7083
@cybershellrev7083 2 месяца назад
I gave up on Asus. They didn't even recall the devices from Best Buy in 2024 so I got a bad device... Considering they added the XG port just to sell us an overpriced mobile GPU speaks volumes about the kind of service we're getting. I'm avoiding ASUS all together, very poor quality control.
@prydepythons
@prydepythons 2 месяца назад
I still haven't had any issues with mine. I think most returns were perfect working condition machines but the negative press at the beginning scared people. Plus lots of people returned them because they weren't knowledgeable with windows
@cybershellrev7083
@cybershellrev7083 2 месяца назад
@@prydepythons - Nah, I'm a techie. I didn't believe the negative press either until I bought one myself a month ago. I checked command prompt for disks, tried multiple SDcards, none were found. It's an issue with the chip on the mother board that overheats on turbo mode. You might've gotten a newer unit or don't use turbo mode.
@prydepythons
@prydepythons 2 месяца назад
@@cybershellrev7083 I did get mine on release day. I've accidentally left it running in a zipped case twice since then where it overheated to to point where my screen blacked out with ink blobs but it still works fine with zero issues, knock on wood
@Demonhead1
@Demonhead1 2 месяца назад
​@@prydepythons the bad press is waranted. It did fried my 1tb sd card
@cppctek
@cppctek 2 месяца назад
My reader still works from day one launch day. I also hate sd cards. They’ve never been reliable. I’ve had data loss and corruption for many years ever since sd cards came out. They suck. The transfer speeds aren’t fast like I went and the prices aren’t the best for anything 1tb or larger. It’s more cost effective to get a 2tb nvme and enjoy
@gloryholdofficial
@gloryholdofficial 2 месяца назад
Yea for games it’s no biggie cloud saves keep the saves and if the game download gets fried swap the card and redownload I have 500 down and up takes 5 minutes and sd card swaps are so easy compared to internal storage but I got 2tb in mine now cause my sd slot died a month after launch
@johnhodsdon3648
@johnhodsdon3648 2 месяца назад
I got fixed about 4 months ago I only use on 15 setting and not getting rog 2 i wait for Xbox handheld
@radoslawboklak
@radoslawboklak 2 месяца назад
Asus is on a good way to be out of bussines.