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Role of QA and QC quality department functions 

Tom Mentink
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The quality department plays an important role in any manufacturing organization, but what do quality assurance (QA) and quality control (QC) professional do? And how does their role tie in with continuous improvement?
Believe it or not, but the quality department might be the most CI department in your organization. But unfortunately it doesn't always feel like that in practice, with quality specialists "slowing down the pace of change" or CI specialists "waltzing through our carefully laid out ISO system." Enough reason for our departments to get to know each other's roles and strengths...
#continuousimprovement #qualitymanagement #operationsmanagement

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23 окт 2022

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Комментарии : 32   
@juliechu5654
@juliechu5654 7 месяцев назад
Thank you so much for your explanation! Very clear and precise. A lot of other videos out there don't achieve this.
@TomMentink
@TomMentink 6 месяцев назад
Thanks Julie, for taking the time to share those kind words. I'm glad you like the video and hopefully got value out of it. Don't hesitate to suggest other video topics or ask any CI-related questions.
@user-vr3vh9fe2x
@user-vr3vh9fe2x 6 дней назад
Thanks well explained!
@TomMentink
@TomMentink 5 дней назад
@@user-vr3vh9fe2x my pleasure, happy to hear you like it
@qmsconceptstamil
@qmsconceptstamil Год назад
Good explaination sir
@TomMentink
@TomMentink Год назад
Thanks for sharing that. I’m happy that you liked my video.
@NicoBertix
@NicoBertix 3 месяца назад
Thank you very helpful!
@TomMentink
@TomMentink 3 месяца назад
Happy to hear you liked the video, thanks for sharing that.
@tonyjarrah
@tonyjarrah Месяц назад
Thank you for this explanation.
@TomMentink
@TomMentink Месяц назад
Happy to see you liked it, hope it will help you in your professional journey.
@davischong9350
@davischong9350 Год назад
Morning bro, thanks for your video and it helps a lot. Just wanna double check if im right: so QA is the guy analysing the whole business process, as well as the HACCP (hazard analysis critical control points). Let says im working in meat processing company, QA will find out there might be a risk of contamination if a boner doesnt sterilised the knife after he trimed a defect. So QA will set a parameter of the steriliser (a container of hot water) must reach 82 celcius degree and the knife should dip into that steriliser at least for 5 seconds so that no germs on knife exists. And QC will do the job like checking all sterilisers in production if they meet the parameters of the above specifications (82 degree and 5 seconds). Am I correct?
@TomMentink
@TomMentink Год назад
Yes, that's basically the difference: Q Assurance identifies which measures are needed to maintain good quality (and safety and stuff), Q Control checks many of these measures in practice and generally does a lot of product testing too (you want to control both the preventive measure and the actual outcome, just to be sure 😉). You'll often see that the work is a bit mixed: a QC specialist will also design parts of the system, for instance. This is because we tend to assign 1 job title to a person, but the job will contain some QA and some QC parts.
@rjr4573
@rjr4573 6 месяцев назад
Wawooo thank you so much This was helpful 🙏🙏
@TomMentink
@TomMentink 6 месяцев назад
Thanks for sharing those nice words, happy to hear that you found value from my videos. Don't hesitate to suggest questions/topics for future videos, that way my work will be even more valuable to you 😉
@lavinajohnson5497
@lavinajohnson5497 Месяц назад
Thank you
@TomMentink
@TomMentink Месяц назад
My pleasure, happy you found my video useful
@user-xw7vy9wt6x
@user-xw7vy9wt6x 27 дней назад
Thank you for your explanations. The field of quality compared to finance, commercial, administration has not evolved and there are discrepancies in definition of QMS, QA, QC and... in different industries. Rapidly growing quality tools which is only suitable for students in university for research and writing thesis also doesn't help!
@leratotakalo5997
@leratotakalo5997 Месяц назад
Thanks so much
@TomMentink
@TomMentink Месяц назад
@@leratotakalo5997 my pleasure, glad to see you like my video
@devarkondapriya460
@devarkondapriya460 11 месяцев назад
sir can you make a video of Quality or validation engineers and what they will do in the pharmaceutical or medical device industry
@TomMentink
@TomMentink 10 месяцев назад
Oopfh, I don’t think I’ll be the best to make such a video, as I don’t have direct experience with that role. I’ll put more general Quality Engineer and Process Engineer on my video list - those roles also deserve their own video. But validation in pharma… I’m almost certain that that’s a specialized role, more so in that sector.
@devarkondapriya460
@devarkondapriya460 10 месяцев назад
Thank you sir
@ahmadwadeer7152
@ahmadwadeer7152 Год назад
Thanks sir❤
@TomMentink
@TomMentink Год назад
My pleasure 😃 Happy to know that you like my videos
@My071083
@My071083 Месяц назад
Hi... Can you maybe tell me where i can study this via college or university
@TomMentink
@TomMentink Месяц назад
Specifically the stuff I share in this video, probably not really from college (maybe Business Administration). But QA/QC skills can be found in several studies: for food industry, there's a range of Food Technology studies at professional education, college and university levels; similarly automotive employs Automotive Engineers from different education levels; other industries have their own specialised studies. In general, any Technical Business Administration or Engineering studies that are more or less in the field you want to work in will do - your eye for quality, ability to think in processes and general STEM fields will make you successful in the QA/QC field, your specific formal education is mostly your way into the career and there are Quality Managers coming from many different backgrounds and educations.
@mahmoudabdelbary
@mahmoudabdelbary Год назад
😀🙏
@TomMentink
@TomMentink Год назад
Hi Mahmoud, you in a QA/QC role and recognise yourself in the description, or just happy with the explanation of that direct-colleague-department?
@sammyschimansky5911
@sammyschimansky5911 3 месяца назад
You need a better microphone 😊
@TomMentink
@TomMentink 3 месяца назад
Thanks for the feedback. I agree, the sound isn't pleasant enough to listen to and the sound of the marker is way to screechy in these older videos (it was already much better in this one than videos of about a year before)- so I got myself a new microphone about 9 months ago. What I also learned is that the microphone itself is really not the whole story, they're actually quite finicky to set completely right, there's a lot to learn about positioning, interference, post-editing corrections, etc. Do you like the sound quality in my more recent videos better?
@dyyleokid4634
@dyyleokid4634 3 месяца назад
It's not really the mic. I think it's mostly the mixing. If you are able to manage to do small mixing progress it will definitely be better
@TomMentink
@TomMentink 3 месяца назад
@@dyyleokid4634 I'll dive into that some more (sound and video are not my main expertise, but I'm always learning in that field to make better future videos 👨‍🎓)
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