Great pull job thank god the customer was their to help you . Here’s a trick to getting them out if you don’t have help. The first thing you can raise the basket up a little bite the take a 7/16 or a 1/2 wrench and go to the wheel hubs their you will find a small square piece if metal in the center of the allies with a bulb in it. Take it off and turn it around and put the bulb into the center of the axle cap and tight them up on all 4 wheels that will release the brakes on all 4 wheels so that you can winch it out to a hard ground . The reverse the step so that the wheels will tun with the engine power . I know because I was in the rental field as a driver and mechanic. Note most all area lifts have a valve or plates that will release the brakes . Be safe playing with them just a little help fo you .bob
The wrecker driver doesn't explain anything about where he is at what city ?what state ?and about 10_20 of call ! Absolutely no information he is very professional in his job but very poor and und unprofessional socially !