It's very difficult to get bad creases out, takes quite a while . The felt pad at the front came off I assume with the heat aswell.. Just got a conventional iron 🤷♂️
Had the same issue I did everything it instructed including filling the water to the max mark , nothing happened after half a day of trying to prime , it finally started working when I tipped a half of the water out so it was only half full 🤷🏻♀️ worked for shorter period before needing refill reheat but at least it did finally work. Just grateful I never had to use it for my daughters wedding dress as it would’ve taken up too much time and stress .
