Chris Fenning shares his insights on effective communication and bridging the gap between technical professionals and business stakeholders. He emphasizes the importance of clear and concise communication, using frameworks like goal-problem-solution to structure conversations. Chris also highlights the need for adaptability in communication, drawing from his own experiences growing up in different environments. He provides practical advice for starting conversations at work, handling difficult situations, and delivering effective meetings.
Overall, Chris emphasizes the importance of understanding the context and purpose of communication in order to achieve desired outcomes. In this conversation, Chris Fenning shares valuable insights on effective communication and persuasion. He emphasizes the importance of understanding the perspective of the audience and making the message relevant to them. He suggests using the language of effort and outcomes to communicate ideas and pitch them effectively. Chris also discusses the impact of a personal experience on his sense of self-worth and shares his mantra of taking action instead of just talking about it. His heart's greatest wish is for his daughter to grow up in a world where she feels happy and belongs.
Takeaways
1. Clear and concise communication is essential in bridging the gap between technical professionals and business stakeholders.
2. Using frameworks like goal-problem-solution can help structure conversations and ensure a clear intent and message.
3. Adaptability is key in communication, as different situations require different communication techniques.
4. Starting conversations at work should involve framing the topic, stating the purpose, and clarifying the desired outcome.
5. Effective meetings should have a clearly defined topic, purpose, and output to ensure productivity and engagement. Understand the perspective of your audience and communicate from their point of view.
6. Make your message relevant by highlighting the impact it has on the audience.
7. Use the language of effort and outcomes to communicate ideas effectively.
8. Take action instead of just talking about it.
9. Value personal experiences and use them to shape your sense of self-worth.
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3 июл 2024
