Drive business efficiency by providing great customer service while saving at least 27% on support costs. When you have the right tools beside you, it’s possible! Watch this webinar (without skipping) to learn how.
With Salesforce Service Cloud, you have the power to automate service processes, streamline workflows, and search important articles, and topics to support your customer service agents saving time, money, and effort. Foster one-to-one marketing relationships with your customers across multiple channels and devices.
From listening to customers and automatically routing them to agents and offering in-app mobile support, Salesforce Service Cloud can help you with #AI personalized interactions, #realtime connectivity, and drive efficiency.
Hear from Ali Zakir, our Service Cloud and Field Service Specialist from AblyPro. We have specifically walked through:
Learn how Salesforce Service Cloud provides the right set of tools to empower your business to have a smart service in place that is real-time, easy, and useful.
Content in this Webinar ----------------------------------
00:00 Introduction of Salesforce Service Cloud Basics
01:54 Agenda
02:36 What is Salesforce Service Cloud?
04:43 Salesforce Customer 360
06:45 Top 10 Features of Salesforce Service Cloud
16:27 Salesforce Service Cloud Benefits
33:51 Conclusion and Contact Details
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About the Channel: This video is conducted by #AblyPro, featuring its Service Cloud and Field Service Specialist, Ali Zakir. AblyPro offers FinancialForce-managed services for enterprise clients. With 300+ Salesforce/FinancialForce experts in our arsenal catering to FinancialForce PSA & ERP requirements, AblyPro thoroughly understands your business needs and empowers you to get more out of your investment.
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30 май 2024
