Salus rt510 rf Testing the thermostat and the receiver for faults also branded as altec 

No problem at all. Glad it was helpfull

Glad u sorted it

Cheers

Your welcome . Your subscription is very helpful

Glad to be of help

Hi I would replace with another unit if the current one has become unsatisfactory . The 520 or the 310i are good options the 310i has internet features for a budget price .

Some times it requires overnight

I put new batteries but it still not works. It is blank

The receiver from the wall had the flash flickered. The radiators didn't work. I turned the button to Manual from Auto and it started working

What can I do for the thermostat to work? I replaced the old batteries, but it still does not work? Thank You an advance for the answer!

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Sorry can't really advise I've never done it u could try salus tec

Green light is reciving the signal

Try turning thermostat down to 5 degree's to 30 seconds. Then back up to max say 25 degrees and see if green light comes on

@@timeintheuk thank you for the speedy reply! I have been running on manual hoping to warm the kitchen underfloor heating so this am i put the receiver back to auto, it started flashing and i initiated a sync from the thermostat which failed. I turned the receiver off then on and the receiver is solid red. I now have performed your test down to 5 for 30 secs and back up again to 25. no change with red light. The thermastat shows a gd lane. Could the Salus system be faulty? this all started when the thermostat batteries died and the two devices have never worked together since.

@@timeintheuk it is absolutely not pairing.

@@DD-gz8sd it could well be a faulty unit now im afraid . they are cheep however you can get on from amazon . ive links in my vids to good sellers

Just replace I suggest u look at the hive mini range .non internet very cheep

They are not paired or to far apart try moving closer with the thermostat

Turn up and down a few times

Try powering both units down. For overnite if possible or an hour. Move both units to within 2m of each other. Try again if this fails yours maybe fauly. Contact salus for a replacement under the warenty

Get on the phone to salus tec you going to need to try a re sync

The top slider is on?. the recever is set to on yes?. Try turning on and off see if redlight comes back

@@timeintheuk thank you for your reply. I’ve taken the box with the red and green lights on, off the wall and inside there was a blue wire that had popped out of its screw hole. I put it back in and secured the screw firmly, I also changed the fuse in the electrical box just incase . It’s working now! . Thanks so much for replying. Nice to have a bit of heat on again. 🙏 x

Glad it helped

The app ? The i500 has an app do you mean this

Maybe I have a different model, but it looks the same. The App is an RT310i. Thanks.

Leave battery's out for a few hours or over night and try again

@@timeintheuk that worked thank you so much 🙌🏽

Yes 14 all day will be fine to boost up

Hi the boiler temp is via the open therm connections your boiler needs to have open therm. Atag and salus don't get on well via open therm

@@timeintheuk ok .thanks for the quick reply

Have you powered down the recever. You can call salus tec in the am

It's not WiFi. It's simply on off control. Using the signal live function on a heating boiler

@@timeintheuk I am interested is this device compatible with CentroPelet Z12 S heater. Can’t find info in manual.

I've no idea if it uses a switched live to control it should use aftermarket stats

@@timeintheuk got an answer from SALUS distributor - nope, it can't connect via COM port with CentroMetal hot air heater.

@@McAmber nope only via a switched live I expect

1 it's not wired correctly. Does it work with a boost. 2 the temps set are to low. 3 the times are mixed up. 4 try bosting up and down a few times check for green light on receiver

Let me know if it works

The display shows the curent room temp. Hit the up arrow once to show the target temp

@@timeintheuk okedoke. Will give that a try. Thanks for the response. Stay safe.

Do u mean manual on the recever or the trermostat

Leave the battery's out overnight or few hours and refit freshly recharged or brand new Duracell . And it may spring back to life

@@timeintheuk thank you it worked

@@dannyal-hussein3503 no worries please subscribe to support the channel

@@timeintheuk thank you for being here! Our RT510TX has new batteries and the receiver is showing a solid red light but not green. The thermostat is showing the flame. If I put the receiver into manual mode then the green light and red light show. I switched the receiver off, pressed both arrows up/down simultaneously then put the receiver back on. I still don’t get the green light. What could be the issue?

no u need to use receiver provided . ive done a vid on the 300i ive only ever fitted one and the internet bit lets it down .I use a hive in my house also a nest is another good option

@@timeintheuk Many thanks for the info 👍

If it gets u up and running it's worth a call. My installs are covered for 12months after that warenty is with manufacturer.

Set every thing to 14 . 7days per week 24 7 .but I suggest you don’t have a read throu other comments here

@@timeintheuk sorry how do i do this?

@@timeintheuk sorry I just got whay you mean, brain wasn't working last night! So I turn the temperature to 14 on all programs and times and this will keep the boiler off and when I want it on manually I press the override which is the hand sign? And then manually set it to the temperature I desire? Thanks for your time and response, appreciate it.

Be sure your am so pm are correct if you list me your time and temp settings below I can advise

Display shows the current temp not the set temp . Shows the set temp only when u hit the up or down buttons. Also if your neighbors have a device on the same freq it can send false signals . Lazy installers often leave the Freq jumpers set to factory . Checkout the instructions on how to change this . Your welcome!

time in the uk but the radiator keeps coming on when it should be off?

@@cezy111 check your setting make sure you have set 14 Deg night times . 18_20 demand times. Also you can call the salus technical line .Your welcome !

Sorry not sure what yor reffering tp

@@timeintheuk I will try and attach a photo to show this

@@timeintheuk Hi, its not letting me attach a photo

Is the display on ? Don't press pair

If dispaly is on turn down below room temp leave 60 seconds turn above leave 60 and repeat untill linked . If u pressed pair button follow pairing instructions

If you let the batteries go on these they often die had 2;yesterday one came back to life with new d battery's and a clean up of connections one would not

No display. So I guess it has completely died. I've tried a few different sets of batteries with no joy. Thanks for the replies!

New thermostat time I’m afraid

Yes exactly correct set the value at the time required and if it falls below the value a demand is made.do2 just. Means if you set 20 degrees as the off temp the back on again temp is 3 deg lower or 17 deg. So your heating would be rather yoyo in my opinion. I would leave on do1 myself

@@timeintheuk So for example, if I set the temperature to 24 °C, the tolerance in d02 is set to 0, the boiler should start heating at 23.9°C and stop when it reaches 24.1°C?

@@MrMiche1991 if you set to 24 it will heat up to 24 then turn off and heat aginn when it gets to 21. And repeat. I would suggest you don't. It's prob more useful in a arconditioning application for cooling a property when short bursts are not efficient. But you can call salus them selves try have a tec line

@@timeintheuk that would be if the tolerance is set to 3°C. In my case it is 0°C. Correct?

Sorry I don't know what you have tje unit set to. Would be 1 degree for default I expect

Try calling salus tec had this problem my self the other week was all down to me misreading the instructions . Was before lock down tho. Was fixed first time but I'm blowed if I can recall what I did wrong . Not press ok or something simple like that

Ps it won't go out of sync unless you press reset simply changing battery's won't do it have you tryed turning to 5 Deg press tick leave 30 sec tap up to 25 press ok leave 30 sec and repeat

@@timeintheuk Thanks - call them. Turn off mains to boiler. pull out batteries to control panel - wait until display goes blank (2-3 minutes) turn boiler back on - be over 1 metre away from boiler and put batteries back into control panel. Turn the temperature up and its working!! Had to reprogram the timer but all good. Thanks for advice

@@jamesnoble9741 well done glad you got sorted

@@jamesnoble9741 good effort! Tried this twice. Still no green light on mine. Tried lowering temperature for 35 seconds then raising etc about a dozen times. No cigar....

Check the receiver is set to auto

Is yours the 510rf ?

Check the receiver is set to auto not manual you can also just turn the power to the receiver off for the summer

Take the battery’s out for a few hours

@@timeintheuk Ive tried that and put the batteries back in after a few hours. Still nothing, which is a shame, as its only about 15 months old and expected it to last longer than that. Im more worried as not having the frost facility as we are coming into frost season

@@sarar5230 hope you sorted it? I just can’t get the green light to come on so can control temp etc from the sales unit.... 😕

@@johnbird5469 Hi, I’m afraid, with new batteries, the controller now seems to be dead. There is no display at all, and I’m not using it at all. I either have the boiler on or off. Can you confirm if on the controller, there’s 2 small buttons, that are marked 1 and 2, should these be on or off?, thanks

@@sarar5230 beside my boiler there is a controller/small box with a red light and a green one. Red has on/off. I understand this is the one that makes/indicates successful wireless connection. Green allows for us to use the salus device to control the boiler. If you turn the red to off you lose wireless connection. Green has auto - as in auto as per what we program in to the salus and manual - literally turn the boiler on snd off by moving the switch by hand. Mine is now on manual. When I go to bed tonight I will physically move it to auto which will turn heating off as the auto function has not synced to the controller. In the morning I will get up 30 minutes earlier. Put it on manual the take a cuppa up with me. I will put it back on manual when I leave the house. Until I figure out what is wrong looks like this will be my life .... 🤪😕😤 Apologies if that comes across as superfluous or not relevant... hope it helps though...

I've found putting 2 new rechargable batterys directly out of the charger will bring the unit back to life . You can swop these for normal battery's after the unit has been working for 10 min . If this information is useful please subscribe to my channel every sub really helps

@@timeintheuk I will try tomorrow thank you for your suggestion.

@@janechong3402 the recharged battery's have a higher voltage and more amps they give it a kick up the bum

Red and green light?

Has it just been instaled?

@@timeintheuk yes it has yesterday but the person who installed it can’t help he’s too busy and keeps telling me to read the instructions (which I have) also viewed many RU-vid videos but no luck

@@timeintheuk yes I get solid red and green light the heat is on but it only turns off for 5-10mins then back on again then off after a while when I check my prog settings through the set and select buttons it all shows 5degrees but room temps high coz the heating is on

@@timeintheuk will my boiler or thermostat be damaged in the long run if I keep turning the whole thermostat off at the socked? Thanks !!! 👍🏼

Heck it's syncing what model

Apologies ive got solid red and solid green lights now but after having past numerous app scheduled times for the heating the boilers not kicking out any heating.....

I'm sorry I suggest you contact a competent electrician . You need to test u can't just assume I'm afraid

The brown and blue wire are obviously live and neutral the the two blacks go to L1 and L2 in the boiler what would they be testing for?

Sorry I've had customers pour water down the flue before to thaw a boiler . Not everyone is practical . If the L1 L2 connections are the thermostat loop common and no is what u need

time in the uk thanks very much, so would it be L1 & L2 into NO, two lives into L two neutrals into N and a loop from L to COM?

Sorry would it be L1 & L2 into no an com then?

Sorry I've no idea

Turn down to below room temp leave 30sec turn up leave thirty seconds and repeat untill it latches on

Also ensure slider is in auto mode . If it won't work putting into manual will bring heating on 24/7

Hi mate. You are so very helpful. Many of us clearly appreciate your generous responses and advice. I have same issue. Have carried out this procedure about 6 times. Still no green light and boiler/heating not firing up. Any ideas? Many thanks 👍🏾