Samsung Dishwasher | Waterwall Motor Replacement | 4K UHD

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Waterwall Motor & Nozzle Assembly Part# DD97-00216A
Cost at the time of this video | Retail Price: $141.20
Waterwall Motor (Motor Only) Part# DD31-00013B
Cost at the time of this video | Retail Price: $130.54
Video edited by ‪@anaeisgevorkian‬
Model Numbers of Applicable Dishwashers:
DW80H9930MO/AA-SAMDW80H9930MO/AA-SAMDW80H9930MO/AC-SAMDW80H9930US/AA-SAMDW80H9930US/AA-SAMDW80H9930US/AC-SAMDW80H9930US/AC-SAMDW80H9930US/AC-SAMDW80H9940US-AA-SAMDW80H9940US-AA-SAMDW80H9940US-AA-SAMDW80H9940US-AA-SAMDW80H9940US/AA-SAMDW80H9940US/AA-SAMDW80H9940US/AA-SAMDW80H9950US/AA-SAMDW80H9950US/AA-SAMDW80H9950US/AA-SAMDW80H9950US/AC-SAMDW80H9950US/AC-SAMDW80H9950US/AC-SAMDW80H9970MO/AC-SAMDW80H9970MO/AC-SAMDW80H9970MO/AC-SAMDW80H9970US/AA-SAMDW80H9970US/AA-SAMDW80H9970US/AA-SAMDW80H9970US/AA-SAMDW80H9970US/AA-SAMDW80H9970US/AC-SAM DW80H9970US/AC-SAMDW80H9970US/AC-SAMDW80H9970US/AC-SAMDW80H9970US/AC-SAMDW80J7550UG/AA-SAMDW80J7550UG/AA-SAMDW80J7550UG/AA-SAMDW80J7550UG/AA-SAMDW80J7550UG/AA-SAMDW80J7550UG/AC-SAMDW80J7550UG/AC-SAMDW80J7550UG/AC-SAMDW80J7550UG/AC-SAMDW80J7550UG/AC-SAMDW80J7550US/AA-SAMDW80J7550US/AA-SAMDW80J7550US/AA-SAMDW80J7550US/AA-SAMDW80J7550US/AA-SAMDW80J7550US/AC-SAMDW80J7550US/AC-SAMDW80J7550US/AC-SAMDW80J7550US/AC-SAMDW80J7550US/AC-SAMDW80J7550UW/AA-SAMDW80J7550UW/AA-SAMDW80J7550UW/AA-SAMDW80J7550UW/AC-SAMDW80J7550UW/AC-SAMDW80J7550UW/AC-SAM DW80J9945MO/AA-SAMDW80J9945US/AA-SAMDW80J9945US/AA-SAMDW80J9945US/AA-SAMDW80J9945US/AA-SAMDW80J9945US/AA-SAMDW80J9945US/AC-SAMDW80J9945US/AC-SAMDW80J9945US/AC-SAMDW80J9945US/AC-SAMDW80J9945US/AC-SAM

Опубликовано:

29 сен 2024

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Комментарии : 91

@misspandesal 10 месяцев назад

This truly was the best repair video i've seen on this particular dishwasher.

@nurrappliancerepair 9 месяцев назад

Glad you enjoyed it! Thank you for your kind words. 🧑‍🔧

@DouglasPaige-w6o 2 месяца назад

GREAT Video! Not sure If I need to stop drinking or the camera man should! LOL just kidding

@nurrappliancerepair Месяц назад

Never trust a man that doesn't drink... especially the cameraman! 👨‍🔧

@debbycarroll5592 Месяц назад

Sir My husband and I found your video very informative and well made covering many of the different aspects of the job. We have to replace our water wall assembly for Samsung model DW80M9550UG. We can not find the what the part number would be for entire assembly. Everything we find is the individual pieces. Could you provide a number for us? Thank you. Nice video.😊

@nurrappliancerepair Месяц назад

Sure thing. You will need to buy the entire assembly for your unit as the motor assembly alone is not available (discontinued). Hope this helps! 🧑‍🔧 Waterwall Assembly Part# DD97-00484A Link: www.searspartsdirect.com/product/3ru7zd57nw-0022-402/id-dd97-00484a

@cyberbeer65 8 месяцев назад

The motor on the new unit looks rusted under the sticker.

@nurrappliancerepair 8 месяцев назад

It's normal to have surface rust. Sometimes the warehouses they are stored in are humid. 🧑‍🔧

@bitounas 5 месяцев назад

The motor in my dishwasher works , brings the moving part of the waterwall at the back but not in front and makes a constant clicking noise. Any ideas?

@nurrappliancerepair 5 месяцев назад

You have two moving arms?

@r.d.4437 Год назад

Outstanding best video I have seen I have this dishwasher and if the problem arises probably be able to tackle it thank you😀

@nurrappliancerepair Год назад

Thank you so much for your kind words!

@HorseDrawnWeddings 9 месяцев назад

You are an excellent instructor! I was able to do by following along with you… Anyway I wanted to let you know that if you have a tap-to -focus screen for your camera, tap and hold down and it should come up with a focus-locking icon (might look like a little padlock, it does on Android) which will lock the focus where you want.. That's the only distraction that I could point out in this entire video which is otherwise excellent is that every other few frames it's zooming in and out. But you can lock the focus on most video equipment. Keep up the great work! Thank you so much.

@nurrappliancerepair 9 месяцев назад

Glad this could help! We do use manual focus for recording at one focal length but when you're on a job and need to actively change focal lengths, unfortunately manual focus does not work as the subject would be out of focus (I.E showing a part up close after taking it off). The auto focus helps to show the subject without needing a second person to film. The tech can film and do the job with this in mind. We are working on bettering the quality but for now this is what we have to work with haha. Thank you kindly and Happy Holidays! 🧑‍🔧

@megans4762 6 месяцев назад

Thank you for taking the time to make this video! It was perfect and saved me from buying a new dishwasher! I'm back to having clean dishes ❤

@nurrappliancerepair 6 месяцев назад

We're happy this helped! 🧑‍🔧

@JeffLee32223 2 месяца назад

Thank you so much for making this video! I've been researching how to DIY my dishwasher because of the grinding noises. I looked up my model number (DW80R9950US) and it looks like they've discontinued the entire assembly. I can still purchase the replacement motor by itself, do you have any recommendations for preventing water leaking into the motor since I can't purchase a brand new assembly?

@nurrappliancerepair Месяц назад

It's not discontinued. It's just a bit different than this unit in the video. In your case, you will need the entire assembly. Part# DD97-00484D. Hope this helps! 👨‍🔧

@MeaganBanks-g4v День назад

Thank you so much for this video! I got have this same model and bought the assembly you recommended. I finally was able to get it replaced but the waterfall gets to the back and tries to keep going. It will never come back forward. What did I do wrong??

@thandielottering3587 8 месяцев назад

Perfect!!! Thank you so much for putting this video together!!! This was so unbelievably helpful.

@nurrappliancerepair 8 месяцев назад

Our pleasure! 👨‍🔧

@aaronshropshire8552 8 месяцев назад

Agreed. Just what I needed.

@christinekuznieski3394 Месяц назад

I can’t get the tabs that cover the screws off. Ugh

@nurrappliancerepair Месяц назад

Really? It should come out fairly easy. They are just decorative covers. You can break them off if they are really stuck. 🧑‍🔧

@alfredode6142 20 дней назад

Hi. What is the original symptom? My machine turns on, I select any cycle, I press start and it does not fill with water, it does not turn on the water pumps, I just hear a noise from the motor that you replaced. Thanks

@patandderry8416 5 месяцев назад

Is there not an inspection hatch at the bottom of the machine to make this job easier?

@nurrappliancerepair 5 месяцев назад

What you see is what you get! The bottom assembly can be removed completely, but you'll need to do more disassembley for sure. 👨‍🔧

@patandderry8416 3 месяца назад

@@nurrappliancerepair Interesting. Mu Samsung Dishwasher in the UK had a pop out hatch in the bottom so you did not need to remove the entire base of the machine. Which is a big hassle to get back on again.

@mikebehning2179 8 месяцев назад

The video is amazing. I’m certain I can complete this task. Will the access panel also allow me to change the water inlet valve? The machine makes an awful noise when filling. Thank y’all again for this video

@nurrappliancerepair 8 месяцев назад

Hello Mike! The water valve will be on the front panel not the back. Easy time to replace it is when you completely pull out the dishwasher. It will be very evident which one it is as the steel braided water line will connect to it so just follow that hose. Thank you! 🧑‍🔧

@Ashroyer86 Год назад

Recalls will happen no matter how good you are. But try to keep them minimal.

@nurrappliancerepair Год назад

Our recall metric rates are less than 1%! We always recommend being thorough so you do the job once. Worst feeling is having to redo the work.

@chrisbailey5055 11 месяцев назад

awesome instruction, I am about to do this job...my only critique is the camera focus...that is nearly seizure inducing.

@nurrappliancerepair 11 месяцев назад

Thank you! and yes we've heard. We'll work on our camera skillz. It's hard sometimes when you are recording yourself. 😅

@BobCook-f1n 7 месяцев назад

Very helpful video that seems to have fixed our dishwasher. Since it was recorded the price on this part has gone way up. I found it for $179, Samsung wanted $232 and wouldn't budge. I couldn't even get to a person at Samsung to see if they would offer a discounted price. Really unfortunate that they built this line of gorgeous kitchen appliances that have been so flawed. Refrigerator icemaker froze up just past warranty, I struggled with doing a manual defrost for about a year until I finally got them to cover the parts and labor after warranty. Now it is noisy but at least it works. I dealt with the poor controls on the OTR microwave for 5 years before finally replacing it with another brand. And that was after 3-4 out of warranty (attempted) repairs. It would randomly display a 7 then maybe more 7's or once in a while a 3. If we lock the display it was ok but why can't they just make a unit that works reliably? No more Samsung appliances for us.

@nurrappliancerepair 7 месяцев назад

Glad this could help. Yes prices have been going up as the cost of goods has increased. All modern appliances are built like this (all brands have their issues). It's what keeps us in business (fortunately/ unfortunately) haha. 🧑‍🔧

@tom95521 23 дня назад

I'm going to get the 5 year extended warranty for $200.

@sirCLD 9 месяцев назад

Thank you for sharing, your detailed and awesome step by step video helped me replace the motor on our Samsung dishwasher! :)

@nurrappliancerepair 9 месяцев назад

We appreciated your kind words! Glad we could help. 🧑‍🔧

@LukeLjJames 7 месяцев назад

thank god a Real good how to video - any chance you have a Sump replacement for a samsung DW60H6050FS

@nurrappliancerepair 7 месяцев назад

Hello! Are you asking for the part or a video?👨‍🔧

@allegator6199 Год назад

thank you so much realy professional, but i would ask about the sensor, it comes with the motor?

@nurrappliancerepair Год назад

If you buy the entire assembly, it does. See part# in description.

@samj1012 9 месяцев назад

Great video..but why changing the motor when the complaint of noise during slide ? Noise during slide indicates motor is spinning but there is some mechanical gear/belt issues...Motor to be replaced only if arm stops moving back and forth..is it ? Even then, a good technician can test the motor either using the seld diagnosis or external test if he is skilled enough, before throwing 140$ into samsung pocket.

@nurrappliancerepair 9 месяцев назад

Hello! We explain the failure in the video. The gear and belt were both in good condition as show in the video as well. Thanks for tuning in! 🧑‍🔧

@Ashroyer86 Год назад

This is a good video but i can tell you havent been doing this for years.

@nurrappliancerepair Год назад

Thank you for your feedback! What is your company name? We're always open to learn from others. We know we aren't perfect, but we like to think we are pretty close. 😊

@mofeezkazi6672 5 месяцев назад

Please confirm, is that video is related to Samsung dishwasher error code 7e.

@nurrappliancerepair 5 месяцев назад

If there is no obstruction, then yes, it's a possibility. 👨‍🔧

@wstt4 Год назад

Are you sure this is for dw80j7550us too as I can’t find this part in the parts diagrams? Thanks.

@nurrappliancerepair Год назад

Hello! For Model# DW80J7550US, here is the parts diagram. www.searspartsdirect.com/model/17juy47c6d-001482/samsung-dw80j7550us-aa-01-dishwasher-parts If you look on the "Tub" Diagram, the Waterwall motor assembly is listed as #17. The part# is DD97-00216A. Hope this is helpful!

@wstt4 Год назад

@@nurrappliancerepair thanks. Great video. There’s another one that is a joke compared to yours. That one is actually annoying.

@nurrappliancerepair Год назад

@@wstt4 we appreciate the positive feedback! We're trying to make professional grade tutorials so anyone that wants to try a repair, can do it. 😊👍

@jessejohnson778 9 месяцев назад

What is the part # for the Model DW80M9960UG

@nurrappliancerepair 9 месяцев назад

Hello Jesse! The water wall system for this unit is a bit different but the fundamental process for the repair is almost the same. Your unit seems older then the one in the video. You have a choice of replacing the entire water wall system with this Part# DD97-00484A (Retail $258.66) (You can look at the picture on this link. partsdr.com/part/dd97-00484a-wash-arm-assembly?gclid=CjwKCAiA-P-rBhBEEiwAQEXhHzyg_zzhhxXzYL6XzghCZNXdfPivsFK2X9RXR5v0RY5DDl82A0a46RoC_wQQAvD_BwE) Or you can just replace the Motor Assembly Part# DD97-00496A if you can find it. Our research states that this part# is discounted so this may not be an option for you. You can also replace just the Motor Part# DD31-00013B (Retail $185.90) which is available but we personally would recommend replacing the entire system if you're going to put that much effort into it. Here is the link to the diagram. www.searspartsdirect.com/model/5xeau5bfhh-001482/samsung-dw80m9960ug-aa-00-dishwasher-parts Click on the "Motion" Tab. The system is #1 Motor and #2 Waterwall on the diagram. The respective parts are listed below the diagram. Hope this helps! 🧑‍🔧

@samj1012 Год назад

Your camera keeps changing focus. Just put it on manual focus pleaaaaase

@nurrappliancerepair Год назад

We do use manual focus sometimes... but it's hard to manage- especially when you're recording and doing the repair. But yeah, we will work on that👍

@Trevor.Morrice 7 месяцев назад

how do you tell if its the motor that has failed?

@nurrappliancerepair 7 месяцев назад

Hello Trevor, Did you watch the video?👨‍🔧

@Trevor.Morrice 7 месяцев назад

@@nurrappliancerepair you betcha 4 times and 4 other videos. The motor spins but the water wall doesn't move 😭

@nurrappliancerepair 7 месяцев назад

@Trevor.Morrice what do you mean by the motor spins? By hand, or did you put power to it?

@Trevor.Morrice 7 месяцев назад

@@nurrappliancerepair yea I took the bar off that has the belt and stuck my phone in the machine, turned it on and the motor spun

@nurrappliancerepair 7 месяцев назад

@Trevor.Morrice then likely your problem is the plastic gear assembly that the motor arm slides into. We've seen that strip out. Make sure the gear and the belt is not seized up anywhere as well.

@jeffmpower1 7 месяцев назад

Great video - had so many things go wrong with mine - next time I’m never buying a Samsung

@nurrappliancerepair 7 месяцев назад

Glad you enjoyed it! It really won't matter what brand you go with. They all have their issues. If you care for reliability, look for something with the least functionality & keep up with maintenance. Remember, a dishwasher only needs 6 main components to do its job. Control assembly, water valve, circulation pump, dispenser, heater & drain pump. The simpler these systems are, the less problems they will have. Happy Dish Washing! 🧑‍🔧

@Barabbas7798 7 месяцев назад

Me too and that's a damn shame. I was loyal to them a long time

@juancguerra7566 9 месяцев назад

What is the part # for the Model dw80m9550ug

@nurrappliancerepair 9 месяцев назад

Hello! This unit is a bit older so the repair may vary slightly. The Motor Assembly Part# DD97-00496A but this part# is no longer being made by the manufacturer. Your only options is to purchase the entire Waterwall assembly which is part# DD97-00484A current retail price $258.66 Thank you!🧑‍🔧

@juancguerra7566 8 месяцев назад

Thanks for your quickly responds It is possible replace just the motor?@@nurrappliancerepair

@nurrappliancerepair 8 месяцев назад

@@juancguerra7566 yes you can but we don't recommend it as the seal can leak. It's worth a try if you want to go that route. The part is the same as the video dishwasher. 🧑‍🔧 Waterwall Motor (Motor Only) Part# DD31-00013B Thank you!

@brianfowler2795 7 месяцев назад

JUNK! Hate mine.

@nurrappliancerepair 7 месяцев назад

Hate is a strong word😁. But yes, we feel you...👨‍🔧

@paulholland3232 Год назад

Great Video Keep’em coming

@nurrappliancerepair Год назад

Thank you for your kind words Paul. We are working on them!

@paulholland3232 Год назад

I just subscribed. I’m glad you’re in the Bay Area as I am.

@nurrappliancerepair Год назад

@@paulholland3232 we appreciate the support! Let us know if you ever have any questions.

@kevindavis3598 10 месяцев назад

Great video. Samsung dishwashers are a pain in the ass. I don't work on them unless I have to.

@nurrappliancerepair 10 месяцев назад

Hello Kevin! It's a big asset to get comfortable with Samsung units. They are sold in most big box stores so you will likely see them more than others on the field. Keep up the good work!

@wstt4 Год назад

This video is excellent. It’s the best repair video I’ve seen as it covers every single step. Keep posting more. I noticed after the new motor my waterwall finally works again, but when it gets to the back it seems to try to keep going back more for a few seconds. I’ve read this is a magnet sensor problem. Do you have a video for that? A few comments in this video, thank god you said to test it to look for leaks, I went back there and noticed that big collar had come off completely. If you don’t turn it far enough with hitting it with the screw driver, which I thought I had, it slowly turns itself back and comes off. Another thing, my water supply metal tube had no slack so I didn’t know when te to disconnect it at the sink, or by the kick plate? (It appears it goes underneath to the front by the kick plate. ). When I put the dishwasher back though I had the hardest time getting the tube pulled back to the front. I used a string tied to it.

@nurrappliancerepair Год назад

Really means a lot, thank you! We're going to keep em' coming. It really is up to you how you would like to disconnect the water supply line. Either way during reinstallation the water line is going to need to go under the dishwasher to get under the sink. There is a little groove where the water line will fit under the dishwasher so it doesn't kink or get squished, it tends to find it's way there after a few movements of the dishwasher. It's common practice for us to disconnect the water line from the front as it give us more room to work versus trying to disconnect it under a sink. But if you're going to do this repair, might as well buy a 6-8 foot dishwasher water line and replace that while you're at it if it's your personal home ($10-$20 on Amazon, steel braided 3/8 inch). Just remember to shut off the water valve under sink first and also check to make sure the water valve under sink is still functional. In older houses they tend to still leak water through the line (sometimes worse than others). Once you take the hose off and there is still pressure in the hose, you're going to have a hard time putting it back on; find the main waterline to your house before hand just in case you need to shut the water off to the home completely (just a disclaimer to be safe). If you decide to leave the water line you have, you can tie a string around it and pull it under the dishwasher when reinstalling the unit, but we recommend just replacing the hose if you have to go through all of that.

@wstt4 Год назад

@@nurrappliancerepair I edited my comment above before I realized you replied. My comment is very different now. Can you look back above? Also, someone in another video said the default motor position when you put in a new motor is for the waterwall to be in the back. They said you need to put your waterwall to the back before putting it back on the new motor. I didn’t do that. Maybe that’s why when my waterwall gets to the back it keeps trying to go back further? Some say the magnet sensor breaks. I am afraid the motor will break bc it’s keeps trying to push it back further.

@nurrappliancerepair Год назад

@@wstt4 Did you replace the entire motor assembly or just the motor itself? During your repair you should of seen 2 connectors, one connector for the motor and one for the sensor. The sensor comes with the entire assembly if you did replace the whole thing (which we recommend). There is the position (Vane) sensor for the motor. You can buy it separately, its #17-2 on the diagram. Part# DD32-00011A Also where did you get your parts from?

@wstt4 Год назад

@@nurrappliancerepair I got the full assembly part, not just the motor, from an Amazon, third-party seller, shipped by Amazon, because I wanted it quickly, and I wanted a chance for possible hassle free return. By inserting a small screwdriver in the side of the door latch opening, and starting a cycle, I see the water wall keeps trying to go back for another 10 to 20 seconds after reaching the rear of the DW. A few times, when the water wall was going towards the back, I took the rear of a flashlight that has a strong magnet on it, and got it close to the sensor, and the water wall, then stopped and started going forward again. This leads me to believe it is my magnet in the bottom of the water wall gray attachment. I have seen many people say these magnets go bad overtime, and some buy a string rare earth magnet, and either epoxy it, or, just stick it onto the water wall gray piece that connects to the conveyor belt. I’ll add I’m in Hawaii so most parts can be expensive or long to ship so Amazon is best. Once it took over 30 days as a regular merchant sent a tiny item by boat.

@nurrappliancerepair Год назад

@@wstt4 At this point we would suggest probably returning that to Amazon and ordering a factory part. We can order it for you if you would like and ship directly to you with our distribution partners. Truthfully we have not come across that magnet issue.